Cisco Meraki Wireless LAN Reviews

The flexibility, since it's a cloud service, is the most valuable feature of this solution. As well as:  

• The administration 
• Management of the whole platform 
• Development
• Deployment options in the cloud

There is only one particular thing that needs improvement. Sometimes, for example, when you need to open a ticket, although it's under the umbrella of Cisco, you still need to go to the Meraki support. We had issues with Cisco in general. We have multiple platforms from Cisco but when it came to Meraki, we thought to go to another support team to open a case. That's something that might be improved. My opinion and recommendation would be that when you open a case at Cisco, Meraki should be irrelevant. You should have the same support experience just as we have with Cisco.

In the next release, they should improve the way that you engage support. Once you engage them, they are quite knowledgeable and they are okay. There's no issue with that. 

It's stable. In terms of our users, we have guest users and such. It might be that on a particular day we have about a thousand clients and devices connected to the platform.

It's scalable. 

The technical support is good. We never had any particular dispute. From the technical point of view, the technical support is fine. The only thing is the thing that although it's Cisco, you have Meraki dashboards. 

We did have another wireless solution that was made up of bits and pieces from different vendors and obviously Meraki was one of the vendors that integrated everything together. So you had one platform from one supply manufacturer. That's a big plus for them.

The initial setup was quite straightforward. As always in technology, you have difficulties. It was normal on the second deployment because it was in phases. You will always have failures but that's normal.

I would rate this solution a nine out of ten and would recommend it. 

We primarily use the solution for our customers.

The solution is easy for deployments. As we are an integrator, we sometimes have several levels separating the customer and our work. With this solution, the customer can look at his environment, and we also have the right to monitor it and to configure it if we need to from our end.

The functionalities are quite professional and complete. It offers good integration with other Meraki products, like switches and the firewall. You can get an overview of all networks and the host. It's really great; nobody else can do that.

Some operations can be quicker within the solution. When it is deployed and registered on Meraki cloud, when you move, for example, a device from one customer to another, you need to un-claim the device from Customer A, and then claim it to Customer B. This process can take one hour. If they could shorten this time to about 10 minutes or so, that would be ideal.

The commercial version of the solution could be cheaper.

The stability of the solution is good. It's stable almost all of the time. We haven't experienced any crashes or anything of that nature.

The solution is scalable. It's very easy. If a company grows, we just have to do a few clicks and it's ready.

Technical support is good. We're satisfied with them so far. They're very interactive, knowledgable, and quick. 

The initial setup was straightforward.

We're an integrator. We handle the implementation ourselves. Sometimes we may need support from Meraki directly for very specific keys and some expertise, but it's very rare.

The price is quite high, but it does have higher functionalities as well. You pay a lot, but you get a good product. Still, it could potentially be 10-15% cheaper than it is.

We pay a yearly subscription. It's my understanding that you can pay for one, two, three or five-year subscriptions. There aren't any fees above that.

We use the public cloud deployment model. 

I'd recommend the solution. It does depend on what the organization needs, however.

I'd rate it nine out of ten.

We are using Cisco Meraki Wireless LAN for enterprise access in our building.

I have been using Cisco Meraki Wireless LAN for approximately five years.

The stability of the Cisco Meraki Wireless LAN is very good.

Cisco Meraki Wireless LAN is a scalable solution.

We have approximately 300 people using this solution in my organization.

The technical support from Cisco is good, but they can improve themselves in some areas. Sometimes it takes a while to provide a solution or an answer to our problem.

The deployment of Cisco Meraki Wireless LAN was simple. It took a couple of weeks to complete.

We have certified people that do the implementation of the solution.

The price of Cisco Meraki Wireless LAN is per unit and it has annual maintenance costs.

I rate Cisco Meraki Wireless LAN an eight out of ten.

We're using Meraki for our AP. We're also using Meraki for our SD-WAN.

The visibility of the site is most useful.

Its licensing can be better.

I have been using this solution for three years.

It is pretty stable.

We have scaled it. There is no problem.

We have 230 users, and they don't even know that it exists.

It is straightforward and very easy. It is basically plug-and-play.

It is very quick. It probably takes more time to actually do the physical installation. 

I did one site myself. The rest were done by others. They were IT guys.

We have four people for deployment and maintenance. They are SMEs or system specialists.

Its price is okay for an enterprise. Its licensing is the most painful. If you hear anything bad about Cisco, it's about that. We're supposed to be one of the resellers but had to come back down to become a user. It's really bizarre.

We did evaluate other options. It was a long ago.

I would recommend this solution to others. I would rate Cisco Meraki Wireless LAN an eight out of 10.

We are a reseller and Cisco Meraki Wireless LAN is one of the network-related infrastructure devices that we sell. Our customers deploy it where they want to have one single management pane across multiple locations.

The most valuable feature is the ease of deployment.

The price could be slightly lowered to make it more competitive in the market.

We have been reselling this product for between one and two years.

This product is quite stable and we haven't had any issues with our client.

Scalability has not been a problem.

The technical support is good.

I have used Cisco Aironet as well, and I find the Meraki Wireless much easier to deploy.

The initial setup is easier than some other solutions, such as Cisco Aironet. It takes four to five days to complete the deployment.

Our in-house team does the deployment for our customers.

This solution is slightly more expensive than others, such as Ruckus Wi-Fi. There are no costs in addition to the standard licensing fees.

In summary, this is a good product and one that we recommend.

I would rate this solution a nine out of ten.

• Centralized management
• Easily configurable

We implemented Meraki APs across our 5 offices in USA, UK, and India, and we can manage all of them from one dashboard. We have great metrics for bandwidth usage, easily finding out who is downloading movies. ;-)

Using Radius server for user authentication is very simple to configure, creating new SSID, and it has a great alerting system.

2 years

Deployment is very simple- just add the device to your dashboard, connect to the network, and it will automatically connect, update firmware, and update configuration to match with your others APs.

Nope

No

10

10, to get help you can open the case or just call them directly, give them your customer ID and boom, you are talking to the tech who can see all your devices.

Aruba, Ruckus - they are ok, but you need to spend more time to configure and their support is not even close to Meraki.

Can't be more simple

In-house

I think the Meraki APs are very cheap, I am using them even at home.

Don't waste time and money for the other solutions, only Meraki!

We have previously used PBXs, wireless solutions and LAN solutions. Our strategy is now to move everything to the cloud which is why we moved to using this solution. 

The fact that Cisco Meraki is cloud based and is reasonably priced has been most valuable.

It would be useful to have a service management platform integrated within this solution where we can measure the customer experience. It would also be useful to have assistance with the go-to-market strategy when using this solution.

We are a partner of Cisco and we have been working with them since 2006.

This is a stable solution. 

This is a scalable solution solution. We are based in Mauritius and since it is a small island, the scale we need fits into the range that Meraki can offer. 

This solution has a good support team and when we raise a support case, it is resolved quickly. We have a local representative for Cisco and they facilitate any support we need. 

Positive

The initial setup was straightforward and deployment was easy. 

We have our own team who are certified in using this solution and who implemented it.

I would rate this solution a seven out of ten. 

We are primarily using Cisco Meraki Wireless LAN for applications.

Cisco Meraki Wireless LAN has benefited organizations by meeting their requirements.

I have been using Cisco Meraki Wireless LAN for approximately three years.

The solution is stable and reliable.

The scalability of Cisco Meraki Wireless LAN is good.

We have used technical support for some issues but not many times.

I have found Cisco Meraki Wireless LAN easy to implement. It can be done in a very short time.

We have a three-person technical team that does the implementation and support of the solution. The team is mostly engineers and architects.

There is an annual license required for the solution.

We evaluated other solutions before Cisco Meraki Wireless LAN.

I would recommend this solution to others because it's reliable, stable, and easy to implement.

I rate Cisco Meraki Wireless LAN a nine out of ten.