Appian and HCL Domino compete in the enterprise application development and process management category. Appian appears to have the upper hand with its rapid deployment and flexible integration, making it appealing for businesses seeking quick time-to-market and robust process automation.
Features: Appian provides rapid deployment with its low-code platform, flexible process modeling, and seamless integration capabilities that minimize technical prerequisites. HCL Domino is noted for its security and stability, offering integration across diverse systems and supporting both messaging and application processes for versatile enterprise solutions.
Room for Improvement: Appian faces limitations in UI customization and offline capabilities, with users seeking expanded integration options and clearer documentation. In contrast, HCL Domino requires modernization of its user interface, enhanced integration with tools like Microsoft 365, and must address scalability and performance issues, especially with large data volumes.
Ease of Deployment and Customer Service: Appian offers diverse deployment options across public, private, and hybrid clouds and is praised for its responsive customer service. HCL Domino focuses on secure on-premises deployment, appealing to those with compliance needs, but could improve its customer support engagement which is considered average.
Pricing and ROI: Appian's high pricing reflects its rapid development features and users often report seeing substantial ROI within the first year. HCL Domino has reasonable pricing for its security and integration features, but struggles with compelling ROI due to slower adaptation to new use cases. Both products could improve pricing transparency and licensing flexibility for better alignment with user expectations.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
The Notes client is very expensive, costing around $105 per client.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
HCL Domino (formerly IBM Domino) is a secure, enterprise-grade, application development platform. From IT to business, HCL Domino is the only low to pro-code application development platform that allows your business to build robust applications to solve workflow and process challenges fast. HCL Domino powers businesses around the world with 15,000 customers and 10 million apps built on our platform. HCL Domino has always been a secure, rock-solid, and proven solution.
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