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Appian vs HCL Domino comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Appian boosts profits and digital transformation, reducing costs by 85%; organizations report high adoption and variable ROI satisfaction.
Sentiment score
6.0
HCL Domino provides ROI for some users, while others struggle; it's praised for reducing paperwork and increasing satisfaction.
 

Customer Service

Sentiment score
7.4
Appian support is efficient and well-rated, but complex issues may face delays, while resources and community are valuable.
Sentiment score
7.0
HCL Domino's technical support is positively received, while customer service experiences mixed reviews due to variable interaction quality.
Their customer service is responsive, and the team is very prompt for support.
Appian has a community where I can put my questions.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable for medium to large entities but can face challenges with complex processes, data volumes, and costs.
Sentiment score
7.2
HCL Domino is praised for scalability but faces challenges with large databases, varying by company size and usage.
Initially, without much coding, I can easily handle five thousand records.
 

Stability Issues

Sentiment score
7.9
Appian is praised for high stability and uptime, with minimal issues when following best development practices and architecture.
Sentiment score
8.1
HCL Domino is praised for its stability and reliability, despite minor concerns and differing opinions on larger databases.
It depends on how it has been designed and how it has been configured.
 

Room For Improvement

Appian users want better UI customization, integration, scalability, flexibility, cost-efficiency, support, collaboration, and enhanced case management features.
HCL Domino needs modern updates for UI, performance, integration, security, user-friendliness, scalability, and cloud migration capabilities.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
 

Setup Cost

Appian pricing is moderate to high, with cost-effectiveness in cloud solutions and flexibility in its regional licensing model.
HCL Domino's pricing is high, especially compared to competitors, and can vary based on user count and needs.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The Notes client is very expensive, costing around $105 per client.
 

Valuable Features

Appian's low-code platform accelerates app development with user-friendly tools, automation, and integration, enhancing productivity and efficiency.
HCL Domino integrates messaging and applications with robust security, cross-platform support, low-code development, and flexible architecture for efficiency.
I can create tables, perform database-related activities, and create multiple tables.
It is easy for me to define the process and create configurable workflows.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
 

Categories and Ranking

Appian
Ranking in Rapid Application Development Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
61
Ranking in other categories
Business Process Management (BPM) (7th), Process Automation (6th), Low-Code Development Platforms (4th), Process Mining (6th)
HCL Domino
Ranking in Rapid Application Development Software
19th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of Appian is 9.4%, up from 9.0% compared to the previous year. The mindshare of HCL Domino is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Computer Software Company
15%
Government
10%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
The speed of the Notes client is an area that could be improved. Many people are not very happy with its speed. Additionally, in-line editing of documents and a document viewer are functionalities ...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
IBM Lotus Domino, Lotus Domino
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Find out what your peers are saying about Appian vs. HCL Domino and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.