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Appian vs HCL Domino comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Clients saw significant ROI and profit increases, reducing process times by 85%, achieving break-even within a year.
Sentiment score
6.0
HCL Domino's ROI is debated, with some users satisfied due to reduced paperwork, despite difficult quantification in new deployments.
 

Customer Service

Sentiment score
7.4
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
No sentiment score available
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
No sentiment score available
 

Stability Issues

Sentiment score
7.9
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
No sentiment score available
 

Room For Improvement

Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
 

Setup Cost

Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
 

Valuable Features

Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
 

Categories and Ranking

Appian
Ranking in Rapid Application Development Software
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Business Process Management (BPM) (5th), Process Automation (4th), Low-Code Development Platforms (4th), Process Mining (6th)
HCL Domino
Ranking in Rapid Application Development Software
17th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Rapid Application Development Software category, the mindshare of Appian is 9.9%, up from 8.5% compared to the previous year. The mindshare of HCL Domino is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Jason Levine - PeerSpot reviewer
A tool that offers great security and integration capabilities
The solution facilitates our company's workflow automation needs since it is a platform that allows users to build whatever workflows they want. The product is used for application development in our organization for our customers, as we operate as consultants. The features of the product that I found to be beneficial for the productivity of my company's team stems from the fact that it can be integrated directly into HCL Notes email so that you can manage your workflows there, and you don't have to change contacts a go to a separate application to deal with a document approval process since it can be done directly from emails. HCL Domino is one of the leading products in the industry, so it is definitely ahead of the other tools in the market. In our company, some departments use HCL Domino for emails rather than other solutions because it is more secure. The tool has an impact on the management of sensitive data in our company. My only suggestion to those who plan to use HCL Domino is that they should not be daunted by the old UI it offers. The collaboration tool of HCL Domino has affected the internal communication processes in our organization. The collaboration tool of HCL Domino is something that the solution has been offering from the time it was introduced in the market as an expensive product. The impact or value on our company from the use of the product can be proven by the fact that with the solution, it is possible to automate processes or workflows while ensuring that there is consistency, lack of human errors, and efficiency. Earlier, I would have rated the tool eight out of ten. Presently, considering the increase in the number of integrations that the product allows and its movement to meet industry standards, I rate the overall tool a nine out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
16%
Computer Software Company
11%
Government
6%
Computer Software Company
16%
Government
10%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
IBM Lotus Domino, Lotus Domino
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Find out what your peers are saying about Appian vs. HCL Domino and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.