Citrix Endpoint Management vs Sophos Mobile comparison

Citrix and Sophos are both solutions in the Unified Endpoint Management (UEM) category. Citrix is ranked #10 with an average rating of 8.0, while Sophos is ranked #5 with an average rating of 7.9. Citrix holds a 2.2% mindshare in UEM, compared to Sophos’s 4.0% mindshare. Additionally, 83% of Citrix users are willing to recommend the solution, compared to 91% of Sophos users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

Citrix Endpoint Management and Sophos Mobile are competitive solutions in the mobile device management arena. Customers often favor Sophos Mobile for its comprehensive features, which are considered worth the investment, while Citrix is preferred for its robust security capabilities.

Features: Citrix Endpoint Management integrates with Citrix Workspace, facilitating seamless access to virtual applications and desktops, prioritizing security with a focus on secure application delivery and flexible application management. Sophos Mobile offers a broad range of features, including advanced threat protection, application management, and data protection. Additionally, it provides centralized management and comprehensive support for various device types.

Room for Improvement: Citrix Endpoint Management could enhance user experience by further simplifying its interface and improving technical support response times. Cost optimization is another area of potential improvement for Citrix. Sophos Mobile can improve in areas such as integration complexity for non-Sophos environments and further enhancing documentation and training resources. Users also suggest simplifying policy management features.

Ease of Deployment and Customer Service: Citrix Endpoint Management excels in integrating with existing Citrix environments, providing efficient deployment processes. Customers appreciate the seamless management capabilities offered to organizations using Citrix technologies. Sophos Mobile is noted for its straightforward deployment, detailed guidance, and responsive customer service, often delivering a speedier setup and superior technical assistance.

Pricing and ROI: Citrix Endpoint Management has higher upfront costs, but its ROI aligns well with its security offerings and integration benefits. Sophos Mobile is seen as a more cost-effective option with significant ROI due to its comprehensive protective features. It balances lower setup costs with high security and functionality returns, often viewed as the more economical choice.

To learn more, read our detailed Citrix Endpoint Management vs. Sophos Mobile Report (Updated: March 2025).

Buyer's Guide

Citrix Endpoint Management vs. Sophos Mobile

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 35.3%, down from 41.8% compared to the previous year. The mindshare of Citrix Endpoint Management is 2.2%, down from 2.3% compared to the previous year. The mindshare of Sophos Mobile is 4.0%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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SivaKuppala

Enterprise Architect at Wipro Limited

Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go

VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.

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Ramunas Tranavicius

IT Architect, IT Security Expert, Owner at avilura uab

Provides effective mobile security for small companies yet needs a clearer user interface and better support

We provide services to small companies with ten to fifty clients. It is important for us, as we operate as an IT company and system integrator, to deploy solutions like Sophos Mobile for mobile security and device management The features that stand out for maintaining mobile security are…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."

"We have found the solution is capable of scaling."

"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."

"The mobile device management is very useful."

"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."

"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."

"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."

"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."

More Microsoft Intune pros

"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."

"Users can log in anytime, anywhere, using any device, which is a significant advantage."

"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

"The product is capable of acting in many different ways to help secure architecture."

"We have seen improvements in compliance management on the devices."

More Citrix Endpoint Management pros

"I like the level of interaction that the product offers with the other products in our company's environment."

"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."

"The utmost importance lies in mobile security and its performance."

"The features that stand out for maintaining mobile security are compliance and the ability to install applications and configure work profiles."

"The security features work well."

"Sophos Mobile offers several valuable features, such as device tracking, allowing me to know where a device is located."

"I recommend Sophos Mobile to medium-sized companies."

"The solution provides us with data protection."

More Sophos Mobile pros

Cons

"Intune should be much more granular in terms of supporting more Android cellular devices."

"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."

"There can be delays in the deployment of new policies."

"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."

"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."

"The security aspect could be more effective."

"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."

"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."

More Microsoft Intune cons

"Requires integrating with ABM before enabling some of the features."

"The tool’s battery usage was high."

"The support provided by Citrix needs improvement."

"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."

"I would rate Citrix Endpoint Management as two out of ten overall, due to the policy changes and the lack of significant features or stability improvements."

"The iOS version updates do not work as well as I would like."

"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

More Citrix Endpoint Management cons

"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."

"One area that could be improved is the compatibility with all mobile platforms, including iOS and Android, especially with the older versions."

"The technical support for Sophos Mobile requires improvement. I would rate it as five out of ten."

"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."

"The application might have issues with other software."

"The product does not work well in iOS."

"There is room for improvement in Sophos Mobile's security management for endpoint security."

"I noticed that the VPN aspect is not included in Sophos Mobile. To acquire a VPN for mobile, I have to subscribe to Sophos endpoint, which only works on computers."

More Sophos Mobile cons

Pricing and Cost Advice

"Microsoft Intune is included in the E5 license at no additional cost."

"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."

"Microsoft Intune is expensive."

More Microsoft Intune pricing and cost advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."

"The licensing fees are paid based on a one-year or two-year subscription."

"It is a cost-effective solution."

"The licensing is paid on a yearly basis."

"The product is not suitable for smaller companies because its price is high."

"Sophos Mobile is inexpensive."

"My company needs to make yearly payments for the licensing charges attached to the product."

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Top Industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Educational Organization

54%

Computer Software Company

Financial Services Firm

Government

Computer Software Company

15%

Manufacturing Company

Construction Company

Printing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...

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What needs improvement with Citrix Endpoint Management?

The support provided by Citrix needs improvement. The support should be more proactive, especially in critical sector...

See all answers

What is your primary use case for Citrix Endpoint Management?

We work extensively with Citrix, specializing in Citrix utilization, Citrix networking, and Citrix mobility MDM. Our ...

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What do you like most about Sophos Mobile?

I like the level of interaction that the product offers with the other products in our company's environment.

See all answers

What is your experience regarding pricing and costs for Sophos Mobile?

I find the licensing cost of Sophos Mobile to be somewhat expensive, rating it a four out of ten. There are also addi...

See all answers

What needs improvement with Sophos Mobile?

The support for Sophos Mobile ( /products/sophos-mobile-reviews ) could be better. I also believe the portal itself r...

See all answers

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Workspace ONE UEM vs Sophos Mobile

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Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

Citrix Endpoint Management

March 2025

Download Citrix Endpoint Management product report

Buyer's Guide

Sophos Mobile

March 2025

Download Sophos Mobile product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

MobileManager, Zenprise, XenMobile

Mobile Control

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

Citrix

Sophos Mobile is a Unified Endpoint Management (UEM) and security solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile supports management of Windows 10, macOS, iOS, and Android devices.

Sophos

Sample Customers

Mitchells and Buzzers, Callaway

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

VIST Bank

Buyer's Guide

Citrix Endpoint Management vs. Sophos Mobile

March 2025

Free Report: Citrix Endpoint Management vs. Sophos Mobile

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