Dropbox vs Microsoft OneDrive vs OpenText Extended ECM comparison

Dropbox and Microsoft are both solutions in the Content Collaboration Platforms category. Dropbox is ranked #1 with an average rating of 8.5, while Microsoft is ranked #3 with an average rating of 10.0. Dropbox holds a 8.0% mindshare in CCP, compared to Microsoft’s 10.2% mindshare. Additionally, 90% of Dropbox users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.

Dropbox

Read 89 Dropbox reviews

2,278 Views
1,634 Comparison Views

90% willing to recommend

Microsoft OneDrive

Read 19 Microsoft OneDrive reviews

2,015 Views
1,828 Comparison Views

90% willing to recommend

OpenText Extended ECM

Read 21 OpenText Extended ECM reviews

215 Views
165 Comparison Views

96% willing to recommend

Dropbox

Microsoft OneDrive

OpenText Extended ECM

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Dropbox, Microsoft OneDrive, and OpenText Extended ECM based on real PeerSpot user reviews.

Find out what your peers are saying about Dropbox, Google, Microsoft and others in Content Collaboration Platforms.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: April 2025).

Buyer's Guide

Content Collaboration Platforms

April 2025

Download the complete report

Helped 849,475 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Dropbox is 8.0%, down from 12.6% compared to the previous year. The mindshare of Microsoft OneDrive is 10.2%, down from 13.4% compared to the previous year. The mindshare of OpenText Extended ECM is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Edgar Paez

Measurement Manager at A3E Ingenieros

Work from anywhere and backup easily while being practical

I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.

Read full review

CJ Aulisa

Contact Center Consultant at okiBoe Group

Keep organized and have access to important files wherever you are

From my own personal experience, I have a story that tells about how and why the product can be improved and it mostly has to do with customer care. This is about a situation that really caused me great aggravation. I am an independent consultant, so I have OneDrive in my business set up and I pay monthly and it bills monthly. I foolishly let my granddaughter get a robot gaming account under my Microsoft account. Because she is only nine years old and she has autism, she really does not understand what she is doing sometimes. She kept buying points for a game she was playing a lot of and I did not know she was doing it. She would go buy $200 a day in robot points, and then I got on my robots bill and found out what was going on. They would not let me separate the accounts so I could stop the billing. If I canceled the account, I would have to cancel her account, and then she would lose all the things that she had done and accumulated in the game. So I removed the credit card, let that account die out, and then started a new account. I made a new password and all that stuff to start over. When you get a new account, they give you a 30-day free trial. Because I use it and knew I wanted it I already bought PowerPoint in the project and they built that. When the trial came near to the end, they sent me an email saying "your trial is coming to an end" and I called them just to make sure that the PowerPoint purchase was not considered part of the trial that they were talking about because I didn't want to lose anything when I let it lapse. They assured me that everything was good. When the trial came to an end. They removed all the files and I had been working on with a client analyzing their IBR (incremental borrowing rate). So I lost all my trees and they totally removed everything I'd spent hours on. I called and tried to find out what was going on. They spent an hour or two on the phone with me trying to go different ways calling different departments to find out where they might still have the data. Turns out they did not. They lost it. So my caution about the product and trial periods is to be careful. Because I had multiple Microsoft accounts, when the first tech checked and looked it up they thought I had a valid license for the new Microsoft account. They were referring to the old one. There is my lesson learned. Besides that episode, I like working with Microsoft products. But then another thing happened. I had another customer and they wanted me to set up on their desktop. So I created a Microsoft account for them so I could use their client email and their OneDrive and all that stuff in their name. For the life of me, I could not get that removed off my desktop after I had it installed. I had to call Microsoft to try and get it working right again. I could not do a regular delete to get rid of the stuff from the other account. It does not let you delete it. So every time I logged in from scratch, it sent up an error saying I had the wrong password for this account. I just do not need that account anymore and there was no way to get rid of it or regain control of the login. They were terrible for support after COVID hit. I want to write an article on the companies that achieved during COVID and then the companies that used it as an excuse to provide poor customer service. Microsoft would be under that jurisdiction. In the end, I would use it again if it worked and I got my password straight. It works great but with the product, you get the behemoth Microsoft customer support services. I have not contacted them lately, so I do not know if they got it working right. When COVID hit, they just went off the deep end claiming they could not fill support requests. Otherwise, I think Microsoft is pretty good. I can not think of anything that I could make OneDrive better. Besides having different outcomes from these experiences with Microsoft products, I have been happy with them.

Read full review

Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

Enables effective document control yet requires better affordability and clarity

I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the advantages of Dropbox is that you can share files with people who are external to your organization without any additional costs. It is also easy to use, stable, and trustworthy."

"One of the most useful features of Dropbox is its ease of use."

"The setup was straightforward."

"The solution is easy to use."

"Dropbox is reliable, and I've never reached the storage limits."

"The solution provides great performance."

"I like the synchronization, and the integration with Microsoft Office is good."

"The primary standout feature for me is the effortless synchronization across various devices."

More Dropbox pros

"It is good as a central hub for the storage of documents and sharing among team members."

"Image management is great since the search is simple, and accessing images with labels is easy."

"It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."

"The most valuable feature of the solution is the amount of space allotted to each user that is issued a subscription."

"It is well integrated with other Microsoft products."

"It is free if you use Microsoft Office 365."

"It was extremely easy to setup."

"It gives you access to important files from virtually anywhere."

More Microsoft OneDrive pros

"Simplicity to roll out, features available, customization options."

"Most of our customers are very fond of the upgraded smart user interface."

"The tool's most valuable features are document storage, security, and compliance."

"We can configure the solution with any industry's products per customer requirements."

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

"Scalability is great. We can extend areas horizontally and vertically."

"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."

"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."

More OpenText Extended ECM pros

Cons

"The product could always offer more storage."

"Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."

"The price for storage space is a little expensive."

"The scalability of the product is an area with certain shortcomings where improvements are required."

"The free storage can be increased."

"Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering."

"The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."

"Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration."

More Dropbox cons

"Support has not been the same since the beginning of COVID lockdowns."

"There are not enough ways to assign permissions to shared folders and files."

"Microsoft OneDrive could improve because it doesn't support backing up .PST files, which are Outlook data files, and email archives. This is a substantial setback when it comes to Microsoft OneDrive."

"If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."

"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."

"No one gets an alert when files are deleted."

"The user interface could be a little more intuitive."

"Recent functionality changes have actually made the product more confusing to use."

More Microsoft OneDrive cons

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."

"The response time is not effective, and the staff lacks adequate knowledge."

"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."

"We are looking for new, advanced UI features. Currently, the UI does not look great."

"OpenText Extended ECM's user interface could be improved."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

"The initial setup can get really complicated, and it takes time."

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."

More OpenText Extended ECM cons

Pricing and Cost Advice

"I need to pay towards the licensing costs attached to the solution. The solution is expensive."

"The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity."

"The pricing varies depending on the version, and the one we currently utilize is the business version."

"You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing."

"The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this."

"I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better."

"It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis."

"We are using the free version of Dropbox which has approximately two gigabytes of data capacity."

More Dropbox pricing and cost advice

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"The licensing is expensive and on a yearly basis."

"We pay a lot for the Enterprise version, but it is a premium service."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"This is a pricy solution, given that we are only using it at 50% capacity."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"Both Open Text ECM and IBM File share are expensive."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"The product is pricey."

"The total cost of the product will vary on the capabilities required"

"The tool's pricing is confusing to the end customer."

"OpenText Extended ECM is an expensive solution."

More OpenText Extended ECM pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.

See recommendations

849,475 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

66%

Computer Software Company

Financial Services Firm

University

Educational Organization

49%

Financial Services Firm

Computer Software Company

Government

14%

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Dropbox?

For me, the biggest thing is version history. I can easily go back and view older versions.

See all answers

What is your experience regarding pricing and costs for Dropbox?

We are using the free version of Dropbox.

See all answers

What needs improvement with Dropbox?

I would like to have a document flow. Sharing documents with other people in the same division or department and bein...

See all answers

What do you like most about Microsoft OneDrive?

The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Eve...

See all answers

What needs improvement with Microsoft OneDrive?

It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It al...

See all answers

What is your primary use case for Microsoft OneDrive?

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.

See all answers

What do you like most about OpenText Content Suite Platform?

We also have a module on top of the Content Server called WebReports that has been one of the things that helped us f...

See all answers

What is your experience regarding pricing and costs for OpenText Content Suite Platform?

The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.

See all answers

What needs improvement with OpenText Content Suite Platform?

The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication ...

See all answers

Comparisons

SharePoint vs Dropbox

Compared 15% of the time

ShareFile vs Dropbox

Compared 15% of the time

LucidLink vs Dropbox

Compared 14% of the time

Google Workspace vs Dropbox

Compared 10% of the time

Egnyte vs Dropbox

Compared 5% of the time

More Dropbox Competitors

ShareFile vs Microsoft OneDrive

Compared 15% of the time

Atlassian Confluence vs Microsoft OneDrive

Compared 14% of the time

SharePoint vs Microsoft OneDrive

Compared 13% of the time

Box vs Microsoft OneDrive

Compared 12% of the time

IBM FileNet vs Microsoft OneDrive

Compared 2% of the time

More Microsoft OneDrive Competitors

OpenText Documentum vs OpenText Extended ECM

Compared 21% of the time

SharePoint vs OpenText Extended ECM

Compared 18% of the time

IBM FileNet vs OpenText Extended ECM

Compared 16% of the time

OpenText Content Manager vs OpenText Extended ECM

Compared 7% of the time

Alfresco vs OpenText Extended ECM

Compared 7% of the time

More OpenText Extended ECM Competitors

Product Reports

Buyer's Guide

Dropbox

April 2025

Download Dropbox product report

Buyer's Guide

Microsoft OneDrive

April 2025

Download Microsoft OneDrive product report

Buyer's Guide

OpenText Extended ECM

April 2025

Download OpenText Extended ECM product report

Also Known As

No data available

MS OneDrive

OpenText Content Suite Platform, OpenText Core Share

Overview

Dropbox is utilized for storing and sharing files, synchronizing documents across multiple devices, and ensuring data backups for both personal and professional use.

Users rely on Dropbox for collaborating on projects, managing personal storage, and exchanging files. It is often used for file version control, meeting notes, and as a central storage unit. Dropbox provides seamless data access across desktops, laptops, mobiles, and the cloud. It is valued for its accessibility, synchronization, strong security, user-friendly interface, robust sharing capabilities, Microsoft Office integration, efficient performance, and reliable storage. It supports multiple users, real-time editing, offers backup options, and has free usage tiers. Dropbox manages large files, maintains version history, and allows external sharing without extra costs. However, there are areas for improvement in security and privacy, pricing, storage capacity, and tool integration. Users experience synchronization issues, limited collaboration features, and a need for better real-time editing. Improvements are also desired in mobile access, search functionality, and setup complexity, alongside better performance and scalability.

What are Dropbox's most important features?

Easy accessibility from any device
Seamless synchronization
Strong security
User-friendly interface
Robust sharing capabilities
Integration with Microsoft Office
Efficient performance
Reliable storage
Real-time editing support
Backup options and free usage tiers

What are the benefits or ROI to look for in reviews?

Seamless data access across devices
Enhanced collaboration on projects
Strong security measures
Efficient document management
Real-time editing for teamwork
Cost efficiency with free tiers
Reliability in storage and backups

Dropbox is implemented diversely across industries, including legal, healthcare, and media. Legal firms use it for secure document storage and sharing. Healthcare professionals rely on it for maintaining patient records while ensuring compliance with privacy laws. Media companies utilize Dropbox for collaborative projects and managing large multimedia files efficiently.

Dropbox

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

Microsoft

OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

OpenText

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts

ATCO Australia, MSIG Asia, Orica, Salt River Project

Buyer's Guide

Content Collaboration Platforms

April 2025

Download Free Report

Find out what your peers are saying about Dropbox, Google, Microsoft and others in Content Collaboration Platforms. Updated: April 2025.

DOWNLOAD NOW

849,475 professionals have used our research since 2012.