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HubSpot Sales Hub vs Oracle CX Sales comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HubSpot Sales Hub
Ranking in CRM
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
AI Sales & Marketing (3rd)
Oracle CX Sales
Ranking in CRM
17th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
Opportunity Management (9th), Sales Force Automation (5th)
 

Mindshare comparison

As of May 2026, in the CRM category, the mindshare of HubSpot Sales Hub is 1.0%, down from 1.0% compared to the previous year. The mindshare of Oracle CX Sales is 1.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
HubSpot Sales Hub1.0%
Oracle CX Sales1.1%
Other97.9%
CRM
 

Featured Reviews

Mano Senaratne - PeerSpot reviewer
Head of Digital Engineering, Management Consultant at Stax Inc.
Seamless integration boosts workflow through custom connectivity
The main advantage is its ease of use, and it comes with multiple connectors that can be used to integrate several other systems. The most important feature for us is the ability to plan workflows and integrate other systems manually, even without native connectivity. This is significant because we have connected our internal systems to HubSpot Sales Hub using the API. Another valuable feature is the email tracking module. Once a person is tracked, it adds all the metadata into the platform for later audit or progress tracing of the email. The custom reporting functionality is very helpful. We have been using custom reporting with HubSpot Sales Hub to get periodic reports and see the progress of certain projects. It helps us plan our sales strategy by tracking variables based on project size or site projects. We can link these projects to data and components, which helps us strategically plan based on the reports. The associated lists feature is new, though it has certain limitations when exporting data. HubSpot Sales Hub provides 95% flexibility in terms of allowing us to export, transform data, and bring it back. However, there are some limitations with the associated list feature and the API in terms of flexibility.
NiravPatel - PeerSpot reviewer
Chief Financial Officer at a healthcare company with 51-200 employees
Forecasting has become data driven and daily dashboards now guide our automation decisions
During implementation, we are not using other features as a team because we only need the features for dashboard reading and data integration into our AI automation tool. Oracle CX Sales has significantly impacted my organization by making it easy to interact with the cloud, providing access to data through APIs, allowing us to get all the datasets we require, and integrating with our AI automation tool, making the process very easy. The best features of Oracle CX Sales include the dashboard UI, which looks very unique. Every day we use the dashboard UI for forecasting data and preparing the data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can create the workflows and also the different dashboards that you can create. I find it really convenient to generate a lot of reports plus the different views to present the deals."
"HubSpot Sales Hub had a noticeable impact on the sales cycle length for our customers. Before focusing on the sales process, we implemented various versions, including support and payment management modules. The automation and improvements facilitated by HubSpot Sales Hub were evident, making it a valuable tool for driving positive transformations in our sales processes."
"It provides efficient business forecasts."
"HubSpot Sales Hub provides its users with very user-friendly UX or customization controls."
"The solution is very straightforward to utilize."
"HubSpot Sales Hub is a good integration tool. It helps us with other platforms. We can integrate data quite easily."
"I like the tool's flexibility. It allows us to customize our sales cycle approach. However, this flexibility can be challenging, as there are many options to consider."
"HubSpot Sales Hub is useful for managing workflows."
"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."
"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."
"The lead and opportunity management features are valuable."
"The best practice business processes of PROMATIS helped us to implement an integrated process orientiented system."
"Account management is a very good feature, it is conceptualized very well, and we can look at all the projects under one account, and the data for those accounts remain there throughout."
"We've implemented Oracle Sales Cloud there and now they are using the application composers and groovy scripting within the tool’s capability to deliver an inbuilt quoting metric, which allows their sales team to alter estimates, update sales cycles, delivery costs, and monitor margin through a system."
"The integration with other systems is easy."
"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."
 

Cons

"There is a general challenge with CRMs, including HubSpot Sales Hub, where users may not fully understand the system's capabilities. I believe there is a need for better clarification and explanation of what CRMs entail."
"There are a lot of areas in HubSpot Sales Hub that can improve. It is lacking some direct automation."
"The tool should add a prospect success feature. Some intelligence should be drawn from our activities and the data we're feeding to recommend the next action. Some AI enablement will help us take the next step for a particular prospect or recommend solutions to help with prospect conversion from an out-of-the-box perspective."
"There are a lot of areas in HubSpot Sales Hub that can improve. It is lacking some direct automation. There are a lot of challenges that we have during the integration. To solve this problem, we are using other third-party tools. They could improve on direct automation."
"The tool doesn't effectively summarize conversations and note-taking features. The solution needs to include predictive analytic capabilities. There is room for improvement in post-call functionalities. After a sales call, more can be done, such as providing detailed insights and better note-taking capabilities. An AI-enabled sales assistant feature would also be beneficial."
"In my experience, the reporting area of the solution is somewhere the solution lacks a bit."
"The initial setup process is not very complicated."
"The tool should get better at catching leads. Currently, it works better on catching inbound leads. Whenever a person signs up on the website, HubSpot catches the lead and creates an account. However, it is not 100 percent accurate."
"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."
"The interface of Oracle CX Sales could be more user-friendly."
"A lot of fields seem redundant or you have to re-enter information that you previously entered elsewhere."
"You can get disconnected if you do not have a strong, reliable internet connection."
"Support is very poor."
"They've been lacking in creating customization from scratch and in sales."
"The tool must allow developers to check logs."
 

Pricing and Cost Advice

"I rate the product's pricing a five out of ten. It becomes expensive when you add more features and users."
"The solution is very affordable from the perspective of the features."
"HubSpot Sales Hub is priced reasonably. There are other solutions available that are affordable as compared to HubSpot Sales Hub. They are one of the market leaders, the price tag is good at this point."
"I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive."
"The solution is more on the cheaper side, but not the cheapest. I'd say it's somewhere in the middle. There are cheaper options like Zoho that provide many features at a lower price, but they're not as expensive as Salesforce or SAP."
"We have to pay for licenses. They are not expensive."
"The tool's licensing depends on factors like the number of contacts, users, and additional modules. But generally, it's feasible and accessible. A free license is also available, although it comes with limited features. Even the free license is cool to use."
"The tool's licensing offers value."
"The product is pricey."
"The price is reasonable."
"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
"It's expensive, but worth the money."
"The product pricing is reasonable compared to other solutions in the market."
"The solution is reasonably priced compared to other tools."
"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."
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Top Industries

By visitors reading reviews
Construction Company
12%
University
12%
Financial Services Firm
12%
Comms Service Provider
10%
Construction Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for HubSpot Sales Hub?
The solution is affordable, though the pricing structure includes a base payment for the sales part. The sales component is somewhat expensive, making the overall cost higher compared to some other...
What needs improvement with HubSpot Sales Hub?
I think the areas of HubSpot Sales Hub that could be improved or enhanced are probably templates that could be a bit smarter and the overall UI, which is not the best.What bothers me about the UI o...
What is your primary use case for HubSpot Sales Hub?
My usual use cases for HubSpot Sales Hub are the sales process and email automation.
What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
What needs improvement with Oracle CX Sales?
The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...
What is your primary use case for Oracle CX Sales?
We use Oracle CX Sales for our sales functions, including generating leads, managing campaigns, creating opportunities, and creating quotes. We also use the document management system to upload con...
 

Also Known As

No data available
Oracle Sales Cloud
 

Overview

 

Sample Customers

digimind, easyrecrue, software2, subaru, suzuki, Huif
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about HubSpot Sales Hub vs. Oracle CX Sales and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.