ITRS Geneos vs Ixia Hawkeye comparison

ITRS and Keysight Technologies are both solutions in the Network Monitoring Software category. ITRS is ranked #46 with an average rating of 7.0, while Keysight Technologies is ranked #32 with an average rating of 10.0. ITRS holds a 0.6% mindshare in NMS, compared to Keysight Technologies’s 0.2% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Keysight Technologies users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,162 Views
659 Comparison Views

96% willing to recommend

Ixia Hawkeye

Read 4 Ixia Hawkeye reviews

436 Views
299 Comparison Views

100% willing to recommend

ITRS Geneos

Ixia Hawkeye

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Ixia Hawkeye compete in network monitoring and performance analysis. Ixia Hawkeye stands out with its comprehensive features, while ITRS Geneos is noted for pricing and support.

Features: ITRS Geneos provides real-time monitoring and alerting, targeting financial services with detailed insights for decision-making. It also supports seamless integration and offers a user-friendly interface. Ixia Hawkeye, known for robust network simulation and proactive monitoring, offers end-to-end network and application visibility with strong analytics tools.

Room for Improvement: ITRS Geneos could improve in scalability for larger deployments, expanding industry-specific features, and enhancing reporting capabilities. Ixia Hawkeye might enhance its support for smaller organizations, focus on reducing deployment complexity, and simplify its pricing structure to accommodate varied budgets.

Ease of Deployment and Customer Service: ITRS Geneos integrates seamlessly with existing systems, backed by excellent customer service for quick issue resolution. Ixia Hawkeye offers customizable deployment but may need more initial configuration. Its customer support focuses on detailed setup guidance for personalization.

Pricing and ROI: ITRS Geneos provides cost-effective solutions with high ROI for real-time monitoring needs. Ixia Hawkeye has higher upfront costs but offers higher long-term ROI through advanced features, suitable for those needing comprehensive network insights.

To learn more, read our detailed ITRS Geneos vs. Ixia Hawkeye Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. Ixia Hawkeye

April 2025

Download the complete report

Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

46th

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th)

Ixia Hawkeye

Ranking in Network Monitoring Software

32nd

Ranking in IT Infrastructure Monitoring

35th

Average Rating

9.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (4th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.6% compared to the previous year. The mindshare of Ixia Hawkeye is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

José Enrique Cano Rodriguez

Assistant Consultant at Tata Consultancy

A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting

Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The great advantage of this tool is real-time monitoring."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"Custom script toolkits"

More ITRS Geneos pros

"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."

"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."

"Our customer was happiest with the price of this product."

"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."

Cons

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"It needs to be easier to configure, especially with the JMX plugins."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"The ITA, the post-incident analytics, could be improved."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

More ITRS Geneos cons

"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."

"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."

"Improvements in network performance are essential."

"The customization of tests and even the results can be improved."

Pricing and Cost Advice

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The pricing seems reasonable. We're happy enough with it."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Pricing and licensing is based on the requirements."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

More ITRS Geneos pricing and cost advice

"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."

"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."

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Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What do you like most about Ixia Hawkeye?

It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.

See all answers

What needs improvement with Ixia Hawkeye?

Improvements in network performance are essential.

See all answers

What is your primary use case for Ixia Hawkeye?

Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as pricing, sales, and the technical aspects of conducting tests. To achieve this, v...

See all answers

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Compared 33% of the time

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Compared 28% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

April 2025

Download ITRS Geneos product report

Buyer's Guide

Network Monitoring Software

March 2025

Download Ixia Hawkeye product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.

Keysight Technologies

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

EMA

Buyer's Guide

ITRS Geneos vs. Ixia Hawkeye

April 2025

Free Report: ITRS Geneos vs. Ixia Hawkeye

Find out what your peers are saying about ITRS Geneos vs. Ixia Hawkeye and other solutions. Updated: April 2025.

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