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Tungsten RPA vs Workato comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Tungsten RPA
Average Rating
7.4
Number of Reviews
25
Ranking in other categories
Robotic Process Automation (RPA) (11th)
Workato
Average Rating
8.4
Number of Reviews
9
Ranking in other categories
Integration Platform as a Service (iPaaS) (9th)
 

Mindshare comparison

Tungsten RPA and Workato aren’t in the same category and serve different purposes. Tungsten RPA is designed for Robotic Process Automation (RPA) and holds a mindshare of 2.2%, up 2.2% compared to last year.
Workato, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 4.0% mindshare, down 5.0% since last year.
Robotic Process Automation (RPA)
Integration Platform as a Service (iPaaS)
 

Featured Reviews

Jamil Milhem - PeerSpot reviewer
Feb 2, 2024
Automates browsing tasks without needing a server connection
My use case for the product is in the finance domain.  You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.  The product should improve desktop automation, which is hard to configure. It needs to have…
Rohit Sircar - PeerSpot reviewer
Nov 7, 2022
Great automation and strong workflows useful for integration
The initial setup is quite straightforward. When connecting Workato with your on-premises system, you have to install the Workato agent on your network. It was not complex but a long process to configure and settle. Workato has not gone live for us yet, so only the developers are currently using it. But in terms of users, we will have close to 250 and maybe 30 additional direct users. We are seeing a lot of different use cases where we can add new recipes because we started small, and there are many different areas where we can implement Workato for automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable and scalable."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The most valuable feature is the robotic process."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The drag and drop functionality is quite good."
"The OCR was quite stable and flexible."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
"It is easier to use than other technical open-source technologies."
"Workato is low code, intuitive, and easy to use."
"It's easy to understand, makes flows and is efficient."
"The most valuable features are easy integration, quick tab to develop, quick tab to market, and interactive integration platform."
"Their automation and workflows are very strong, and you can build the workflows very easily and quickly."
"Stability-wise, I rate the solution a ten out of ten."
"It is very easy to use. It takes complex workloads away, and it provides very smooth integration. It has got a lot of out-of-the-box connectors. It has got a lot of out-of-the-box APIs, which makes it really easy to integrate with applications for different use cases, whether it is in finance, HR, or customer operations. It is by far our favorite integration product."
 

Cons

"The technical support must be improved."
"The solution could use some AI integrated features."
"There is really nothing special about the capabilities of this product."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"The scalability has room for improvement."
"From the deployment point of view, our customers encounter platform downtime where it does not serve the actual request on the systems."
"I would like to see the dashboarding and reporting processes improved."
"A limitation is that their cloud presence is only in North America and Europe."
"The management dashboard in the solution is an area with shortcomings that needs improvement."
"It is tedious to make a tailor-fit function."
"The only minor drawback would be if there was a UI at the front of it, for apps and for a portal as well, it would make it really easy. It would be really useful if there were more apps capabilities."
"Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations."
 

Pricing and Cost Advice

"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"I give the price of the solution a six out of ten."
"Kofax RPA's licensing costs are yearly and expensive."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The cost depends on the number of licenses and the number of RPAs."
"Workato is an expensive solution."
"Speaking about price, I would say that it's market-related. Also, there are costs in addition to the standard license fees since different add-ons depend on what you require."
"On a scale of one to ten, the pricing is around a six. We have a consumption model and the pricing is higher. If you are using any kind of ML-based approach, machine learning, or some advanced analytics, you may have to pay more."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
6%
Educational Organization
41%
Computer Software Company
10%
Financial Services Firm
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
Previously, Tungsten RPA offered perpetual licenses, but now it has a subscription-based model for more flexibility, similar to the Microsoft developer platform.
What needs improvement with Kofax RPA?
We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We d...
What do you like most about Workato?
Workato is low code, intuitive, and easy to use.
What needs improvement with Workato?
Workato's Extract, transform, and load (ETL) and extract, load, and transform (ELT) are not very strong and could be improved for very complex transformations. Workato's licensing model is a bit co...
What is your primary use case for Workato?
We use Workato for iPaaS, which is like a middleware enterprise service bus. We use it for transformation, quick data migrations from one platform to another, and building connectivity. It's got ov...
 

Also Known As

Kofax RPA, Kofax Kapow, Kapow
No data available
 

Overview

 

Sample Customers

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute
Find out what your peers are saying about Tungsten RPA vs. Workato and other solutions. Updated: July 2023.
814,763 professionals have used our research since 2012.