IBM FileNet Reviews

It is mainly a document repository for our business.

We are not a first-time user of ECM. Benefits are those typical of an ECM solution and are not specific to FileNet.

Document security.

We are looking at FileNet on AWS cloud. To date, even our IBM rep cannot be certain if it will work. Similarly, Amazon did not clearly state that they can work with IBM FileNet.

We use it for monitoring events, authorization of events, for communication among all teams, all divisions of the company. It is difficult, for example, to manage a case throughout the company. BPM is no good, and Case Manager is so elastic, so flexible.

It helps with tracking cases, tracking problems, it's so good for that.

The designing. The design of development is so easy. It's a good product for designing flows, BPMs, and configuring roles.

I would like to see them improve the capabilities in the cloud, and the analytics.

It's so stable.

Scalability is good. I don't know about the cloud version, but it's good.

Good.

It's easy. The most challenging part of implementation with this product is designing the case and the flows.

When I select a vendor, the most important thing is the possibility to move to other technologies, connectivity for the digital ecosystem, and sharing; how the product shares sets for other companies.

I rate it eight out of 10, because it's stable, it's elastic, but difficult for designing the business use case.

Before implementing the product, try to pilot it, in a small division, work it in a small division and then try to scale.

The objective for this solution is for secure transfer of accounting information between servers to enable payment of insurance.

Streamlines file delivery throughout the company.

The most valuable feature is the guarantee of delivery, although in some cases this guarantee of delivery fails. Development in code appeared to solve this lack.

• Accounting
• Collection
• Operations