Microsoft Exchange Online Reviews

We primarily have it for our customers. We primarily use the solution with mobile access, and it's just for having the ability to send and receive emails. It also works with calendars and contacts. 

The solution generally works well. We can send and receive emails just fine. 

It is useful and easy to use. 

The initial setup is straightforward. 

It's scalable.

The solution is stable.

Technical support is great.

The solution offers great documentation. 

We'd like to have the ability to recall emails. 

I've just used it for six months and am still working to understand the general landscape.

The pricing could be a bit lower. 

Certain items have been removed from Mircosoft Booking. They should re-add the capabilities it had before. 

I've been using the solution for six months at this point. It's been less than a year. 

The stability of this solution is pretty good. We do find, however, that Microsoft Teams is unstable. Exchange, so far, has been great. 

This solution is definitely scalable. We haven't had any issues at all. I love that I can start with what I actually need and scale up or down as needed from there. 

Right now, we have about 50 people on the solution. 

Technical support is great. We're happy with its capabilities. There is also useful documentation that can help users understand the solution. 

We are not using any other solutions. 

The setup is pretty straightforward. It's not overly complex. It just took about an hour to set up everything. We simply had to go through some documentation. After we did that, it was very easy.

We have two administrators that can handle the management. They are global Microsoft admins. We also have an Exchange admin specifically. 

The pricing is fine. I've had similar conversations with my customers, and we've found the cost is fair. However, if it could be lower, that would be a plus. 

The cost is around $12 to $16 per user.

I'm an end user. We also currently support Microsoft products. 

Everything is available in the documentation, and there is great support. It's worth the price, and other users would enjoy having it.

I'd rate the solution nine out of ten. 

The primary use case for Exchange Online is managing users and their mailboxes, resources, and contacts. We also use it to manage email communication within and outside the organization.

Exchange Online has helped us properly manage email communications in the company and also from employees to other users outside the company. Microsoft has deployed a lot of newer features on Exchange Online that have helped improve security, email management, email trace, mail flows, and all else. This has been very helpful for us.

The features I find the most valuable are the rules, the mail flow, the reports, and the shared mailbox. I most appreciate the shared mailbox feature.

I think Microsoft could add more security features in terms of managing spam emails, because for us as an organization, we've had to deploy that trace to complement the Exchange Online security feature.

In the next release, I would like to see more features added to the security of the solution.

I have been using Microsoft Exchange Online for over three years now.

I would rate the stability of this solution a 10, one a scale of one to 10, with one being not stable and 10 being very stable.

I would rate the scalability of this solution a 10, one a scale of one to 10, with one being not scalable and all and 10 being very scalable.

We plan on increasing the usage of this solution in the future. As we increase the number of our employees, we also increase the usage of Exchange Online.

We currently have about 700 users and above.

I would rate their customer service a 10, on a scale of one to 10, with one being very poor and 10 being very responsive.

Positive

I would rate the initial setup a 10, on a scale of one to 10, with one being very complex and 10 being very straightforward. It was really straightforward.

We see a whole lot of return on investment.

I would advise being aware of the organization's requirements. Also, an in-house technical person that can help in terms of managing is a necessity, because Exchange Online requires a continuous management process. The solution is not one that can just be deployed one-off and let go; it has to be continuously managed. Also, Exchange Online is quite cheap.

Overall, I would rate Microsoft Exchange Online a 10, on a scale of one to 10, with one being poor and 10 being excellent. It is a fantastic solution.

We use Microsoft Exchange Online for emails.

The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars.

The solution’s technical support could be improved.

I have been using Microsoft Exchange Online for two to three years.

We haven't faced any issues with the solution's stability.

I rate Microsoft Exchange Online an eight out of ten for stability.

The solution's technical support is sometimes helpful and sometimes useless. It depends on the agent that is working on your case.

I rate the solution’s technical support a six or seven out of ten.

Neutral

I previously worked with the IBM Domino mail system. Compared to the on-premises model of Microsoft Exchange Online, the IBM Domino mail system's maintenance and administration upgrades were less complicated.

It wasn't difficult to migrate the solution from on-premises to the cloud. It took us around one week to migrate from on-premises to the cloud because we don't have that many mailboxes.

We are Microsoft partners. We bought some licenses, and some are within our package or partnership with Microsoft.

Earlier, we had the solution on-premises, and then we migrated to the cloud. The solution helped with the planning and time management within our organization by providing everything that Outlook offers to end users, including email and calendar.

The solution does not provide 100% security, and some emails are still detected as malicious by our other endpoint security solution. Microsoft Exchange Online does not require any maintenance from our side.

Overall, I rate the solution an eight out of ten.

We use the solution for our emails and security exchanges. 

The data prevention and protection feature is good. 

I would like them to make the solution more user-friendly. 

I have experience with Microsoft Exchange Online.

It is a very stable solution. I rate the stability a ten out of ten.

The scalability of the solution is also very good. There are approximately a thousand to five hundred users using the solution. I rate the scalability a ten out of ten. 

The technical support is good so far. 

Positive

It is a cluster solution. 

I rate the overall solution a ten out of ten. 

This product provides us with a secure login and enables us to gather information from our users. We are resellers and I'm a key account manager. 

The design is intuitive and better than the solution we had previously used. Once it was configured it was very easy to use. 

This is a single solution and if it's the first time you've used Exchange, it's extremely difficult to get users onboard because it's much more complicated than you'd have with 365, for example. 

We've only just started using it, it's been a week. 

The solution is stable. 

The solution is scalable, we have around 100 users. 

The initial setup was complex and took us around two weeks. We deployed in-house; it's in the cloud so there's no maintenance required. 

The problem is that it's a little complicated when you first start using it. It's important to read up about it and figure out whether it's the right solution for you. 

I rate the solution seven out of 10.

We use Microsoft Exchange Online for emails and communication.

All of the Microsoft Exchange Online is very useful, such as the sections, the information protection, and the mail flows.

The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors.

There should be a feature when sending the emails it pops up and gives the confirmation of the real details when you are sending them out outside. There's an option for the alerts, but there's no double-check. We cannot double-check it or re-confirm it again. This option would be nice to have.

I have been using Microsoft Exchange Online for approximately two years.

I have found Microsoft Exchange Online to be stable. I have not had any issues.

Microsoft Exchange Online is scalable.

I have not needed the support. 

I have used Gmail previously, but I like Microsoft products better. The options and features are already at the granular level.

The installation is simple.

I did the implementation of the solution myself.

I am using Office 365 and Microsoft Exchange Online comes as the package. It cost approximately $13 per month.

We have a lot of connectors with Office 365, and it's integrated with Microsoft technologies already. Additionally, there is integration with other third parties solutions. It's a good product.

I rate Microsoft Exchange Online a ten out of ten.

The primary use cases for the email platform in my work are managing emails, scheduling, and collaborating on team documents.

The product's most valuable features are email scheduling and the ability to retract emails if needed.

Improving the methods for inputting email signatures could be beneficial for the product. 

I have been using Exchange Online for approximately three years.

The platform is stable. 

The platform is scalable. 

Our IT team handled the setup process.

The costs of this platform vary based on subscriptions, but it is generally reasonable.

The platform's security and compliance features are good, and both the online and on-premises versions are integrated with Office 365 tools. It is user-friendly and integrates well with Microsoft Office tools. Overall, I rate it a nine.

We use the solution for emailing.

50 percent of my work is accomplished via email. All of the features are beneficial, but the scheduling feature is particularly useful.

The solution is user-friendly and intuitive.

The stability of the solution on Mac products has room for improvement.

I have been using the solution for 25 years.

I give the stability a ten out of ten.

The solution is scalable. We have ten thousand people using the solution in our organization.

The initial setup is straightforward.

Our organization pays for a corporate license to use the solution.

I give the solution a ten out of ten.

Microsoft Exchange Online is simple and intuitive and I recommend the solution.