Microsoft Exchange Online Reviews

We use Microsoft Exchange Online for emails.

The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars.

The solution’s technical support could be improved.

I have been using Microsoft Exchange Online for two to three years.

We haven't faced any issues with the solution's stability.

I rate Microsoft Exchange Online an eight out of ten for stability.

The solution's technical support is sometimes helpful and sometimes useless. It depends on the agent that is working on your case.

I rate the solution’s technical support a six or seven out of ten.

Neutral

I previously worked with the IBM Domino mail system. Compared to the on-premises model of Microsoft Exchange Online, the IBM Domino mail system's maintenance and administration upgrades were less complicated.

It wasn't difficult to migrate the solution from on-premises to the cloud. It took us around one week to migrate from on-premises to the cloud because we don't have that many mailboxes.

We are Microsoft partners. We bought some licenses, and some are within our package or partnership with Microsoft.

Earlier, we had the solution on-premises, and then we migrated to the cloud. The solution helped with the planning and time management within our organization by providing everything that Outlook offers to end users, including email and calendar.

The solution does not provide 100% security, and some emails are still detected as malicious by our other endpoint security solution. Microsoft Exchange Online does not require any maintenance from our side.

Overall, I rate the solution an eight out of ten.

Microsoft Exchange Online is used for emails and it does a fantastic job. 

The only reason why you would choose an online solution is the company that you're working at is they do not want to have an onsite server. The companies that want something on-site would choose the on-premise version.

The most valuable feature of Microsoft Exchange Online is if you have people that are geographically distributed from each other is good. For example, if you have people in the United States, Europe, Africa, Asia, and Australia, having an online solution works best because then you can reach the scale of the data centers that are available by Microsoft. Additionally, if you're only going to have two to three people using the solution the cost is a lot less than having an onsite server and licensing. It is highly beneficial in these areas.

The online archiving option works well. If you have a lot of emails and you want to keep them indefinitely, then you can use the online archive. It's available permanently and you can store quite a bit of email inside it.

I have been using Microsoft Exchange Online for approximately four and a half years.

The stability of the solution is good. I've only had an issue with it once or twice, but that was due to undersea cable damage.

Microsoft Exchange Online is highly scalable.

We have a lot of users using this solution.

The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience.

I rate the support from Microsoft Exchange Online a three out of five.

Neutral

The initial setup of the cloud version is similar to the on-premise version. You can have a straightforward or semi-complex deployment. Cloud deployments do not become as complex as the on-premise version, but they can, depending on how it is used. 

The deployment of the solution only takes five minutes. It is very useful when deploying from scratch. As soon as you have the domain up and running it is complete and ready to go.

The license for the solution is cheap, but it could be more affordable in the long term.

We have one level two or level three engineer that does the deployment and maintenance of the solution. The online version does not require a lot of people to run it.

I recommend this solution to others and they will not regret it. They should not use other solutions.

I rate Microsoft Exchange Online a nine out of ten.

This product provides us with a secure login and enables us to gather information from our users. We are resellers and I'm a key account manager. 

The design is intuitive and better than the solution we had previously used. Once it was configured it was very easy to use. 

This is a single solution and if it's the first time you've used Exchange, it's extremely difficult to get users onboard because it's much more complicated than you'd have with 365, for example. 

We've only just started using it, it's been a week. 

The solution is stable. 

The solution is scalable, we have around 100 users. 

The initial setup was complex and took us around two weeks. We deployed in-house; it's in the cloud so there's no maintenance required. 

The problem is that it's a little complicated when you first start using it. It's important to read up about it and figure out whether it's the right solution for you. 

I rate the solution seven out of 10.

We use Microsoft Exchange Online for emails and communication.

All of the Microsoft Exchange Online is very useful, such as the sections, the information protection, and the mail flows.

The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors.

There should be a feature when sending the emails it pops up and gives the confirmation of the real details when you are sending them out outside. There's an option for the alerts, but there's no double-check. We cannot double-check it or re-confirm it again. This option would be nice to have.

I have been using Microsoft Exchange Online for approximately two years.

I have found Microsoft Exchange Online to be stable. I have not had any issues.

Microsoft Exchange Online is scalable.

I have not needed the support. 

I have used Gmail previously, but I like Microsoft products better. The options and features are already at the granular level.

The installation is simple.

I did the implementation of the solution myself.

I am using Office 365 and Microsoft Exchange Online comes as the package. It cost approximately $13 per month.

We have a lot of connectors with Office 365, and it's integrated with Microsoft technologies already. Additionally, there is integration with other third parties solutions. It's a good product.

I rate Microsoft Exchange Online a ten out of ten.

The primary use cases for the email platform in my work are managing emails, scheduling, and collaborating on team documents.

The product's most valuable features are email scheduling and the ability to retract emails if needed.

Improving the methods for inputting email signatures could be beneficial for the product. 

I have been using Exchange Online for approximately three years.

The platform is stable. 

The platform is scalable. 

Our IT team handled the setup process.

The costs of this platform vary based on subscriptions, but it is generally reasonable.

The platform's security and compliance features are good, and both the online and on-premises versions are integrated with Office 365 tools. It is user-friendly and integrates well with Microsoft Office tools. Overall, I rate it a nine.

We use the solution for emailing.

50 percent of my work is accomplished via email. All of the features are beneficial, but the scheduling feature is particularly useful.

The solution is user-friendly and intuitive.

The stability of the solution on Mac products has room for improvement.

I have been using the solution for 25 years.

I give the stability a ten out of ten.

The solution is scalable. We have ten thousand people using the solution in our organization.

The initial setup is straightforward.

Our organization pays for a corporate license to use the solution.

I give the solution a ten out of ten.

Microsoft Exchange Online is simple and intuitive and I recommend the solution.

We use Microsoft Exchange for sending emails and running calendars. With the calendars, we are able to check other people's calendars and be sure of their availability so that they can deploy solutions. That's what we normally use it for.

The solution is great for collaboration purposes. 

The calendar capabilities are great.

The solution has been stable with good performance on offer.

The product can scale. 

The solution could be a bit cheaper. 

I'd like it to be more voice-activated and to have more AI so that it becomes easier to use. The world is moving toward more AI and machine learning, and likely they will adopt more of it in the future. 

We just migrated to the solution. We've used it maybe for about a year and a half so far. 

The solution is very stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

I've not had any problem with it personally in terms of scaling. Due to the fact that it's connected, it pulls everything down. I'm able to do whatever is needed of me with it without stress. 

Everybody is using it now in the company. If it was not scalable, I don't believe over 100,000 staff members could be using it without issues. It has to be scalable.

If we want to increase usage, we simply purchase more licenses. 

I've not had any contact with tech support. It's been very stable for me. There has been no need.

I'm not part of the team that does the installation. That said, I know that Exchange should be good in terms of implementation. In the mailing lists that I used to install, the installation was straightforward. If you get your configurations right, it works. It works well without any trouble. This is Mircosoft. I'm sure it's fine to install.

You do need to pay a licensing fee in order to access the solution. There are also enterprise agreements where companies would have to agree to a certain level of volume. 

It could be less expensive. If it was, more companies would use it. 

I'm an end-user.

I would recommend the solution to others and rate it at a ten out of ten. It's in the Cloud; people don't need to have anything on-site or to worry themselves with problems any longer. Microsoft takes care of the back end while companies can focus on their day-to-day work and be more productive.

We use SharePoint and Active Directory, meaning that all telecom users and customers are authenticated. We use it as a gateway.

Microsoft Exchange Online is very simple and easy to use.

For non-technical people, some configurations might be a little bit difficult. We can use it on our laptops or our portable devices like mobiles and others gadgets, but we have had repeated problems with syncing. That is, when using different gadgets and devices, there are issues with syncing. The configuration could definitely be improved.

Technical support is needed for any log-in credential problems and other related issues.

I've been using it since 2008.

It is scalable. We have around 16,000 users in our company.

There are no problems with the installation, but when you finish the installation and get to the authentication part of the log-in, there may be problems. It needs improvement.

A team of not more than ten is needed for deployment and maintenance.

We have yearly licensing costs.

I would rate Microsoft Exchange Online at eight on a scale from one to ten.