Microsoft Exchange Online Reviews

We use SharePoint Online for the collaboration of our team and for other desktop applications we are using in-house.

We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good.

They should tighten their cloud security. If you are using Microsoft Office 365, the responsibility of backup is not on the part of Microsoft. It is on the part of the customer. Microsoft Office should give some kind of built-in solution with the Office 365 subscription regarding the backup of their online mailboxes.

My company has been a Microsoft Gold partner for the last 12 years. As soon as we became a Gold partner, we started to use Office 365.

It's stable.

We can have different plans. If we are scaling, then obviously we can go for the enterprise plan and add an unlimited number of users to our Office 365 plan.

Overall, technical support is very good. My colleagues reached out to Microsoft technical support many times for queries. They are very responsive.

Setup was really simple. We migrated our customers from a different platform to Microsoft Office 365. There is a separate technical team. I designed the solution only.

They have raised their prices, and obviously, it hits our customers. Some of them are deciding to step back from Office 365. For customers who have bought the annual subscription, they are moving to the monthly subscription.

I would rate this solution 8 out of 10.

I would recommend Office 365. It's a global product, and overall they have a larger footprint in the world. We're a Microsoft Gold partner, so as soon as the customer moves to Office 365, obviously our business will also grow.

We use the solution for our emails and security exchanges. 

The data prevention and protection feature is good. 

I would like them to make the solution more user-friendly. 

I have experience with Microsoft Exchange Online.

It is a very stable solution. I rate the stability a ten out of ten.

The scalability of the solution is also very good. There are approximately a thousand to five hundred users using the solution. I rate the scalability a ten out of ten. 

The technical support is good so far. 

Positive

It is a cluster solution. 

I rate the overall solution a ten out of ten. 

We use this in addition to Office 365 in order to have our user mailboxes on the cloud.

From a user's perspective, this solution enables them to access to their mailbox from anywhere and their mailbox size is as big as 100 gigabytes so they never run out of space. 

This solution makes it very easy to receive and detect problems about the mail flow and offers very good reporting. In general, it's very easy to manage the organization's mailboxes.

When we need to purchase additional licenses for additional users, the process is slow. 

We would like to have a single point of view or pane where we can manage all of our infrastructure. 

I have been using this solution for six years. 

This is a stable solution. I would rate it a four out of five. 

This is a scalable solution. I would rate it a five out of five. 

The deployment of Exchange Online only was very easy and was completed within a week. The full setup and migration of on cloud and on-premises infrastructure is still in progress but this is not due to difficulty. 

The return on investment is very good. I would rate it a five out of five in this regard. 

The pricing for this solution is good. We renew our contract every three years. I would rate the pricing for this solution a three out of five. 

I would rate this solution a nine out of ten. 

Microsoft Exchange Online is a robust mailing solution.

The most valuable features of Microsoft Exchange Online are spam filtering, 50 GB of email storage, good integration with Outlook, and ease of management.

I have been using Microsoft Exchange Online for approximately five years.

Microsoft Exchange Online is scalable.

We have approximately 80 clients using this solution.

The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful.

I rate the support from Microsoft Exchange Online a four out of five.

The initial setup of Microsoft Exchange Online is straightforward. It took approximately one hour to deploy for clients.

We have three people that do the deployment and support of Microsoft Exchange Online.

The licensing cost increased at least 15 to 20 percent recently and it would be helpful for them to be reduced.

I would recommend this solution to others.

I rate Microsoft Exchange Online a nine out of ten.

I use this solution for mail exchanges, calendars, and setting up meetings.  

The features of Microsoft Exchange Online are very intuitive and well-built, keeping the user experience in mind. The usability and the accessibility are the best aspects of this solution.

The SaaS platform performance could be improved. At a previous company, we used this same solution on-premises. The data exchange was much faster compared to the SaaS platform and we sometimes experience lags. 

I have used this solution for 15 years. 

This is a stable solution. 

We have never needed assistance from the customer service team. 

I have previously used IBM Notes and Google Gmail.

I would rate this solution a nine out of ten. 

We use the solution to manage calendars and the entire online and on-premises suite. It is used in large corporate banks.

One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good.

The solution’s pricing could be better.

I have been using Microsoft Exchange Online as a reseller for three to four years.

The collaboration speed has some issues, but it is stable.

I rate the solution’s stability an eight-point five out of ten.

The solution is scalable. When you reach certain volumes, the default limits on the packages essentially allow you to use the full spectrum anyway. 

The solution’s packaging makes it difficult to scale to the enterprise level without significantly upgrading the packages and negotiating higher limits on certain things, such as API calls, to accelerate data transfer.

Around 3000 users are using this platform.

I rate the solution’s scalability a nine out of ten.

Microsoft technical support is making some improvements, but it can still be time-consuming to get an answer to a basic question. I often find it easier to troubleshoot the problem myself.

The initial setup is straightforward and takes around a week to complete.

Exchange Online deployments can be complex, especially when migrating existing data from on-premises to the cloud. Much planning and preparation is involved, and the process can be lengthy.

The product is expensive and has an annual subscription.

It's difficult to compare Exchange Online to other solutions because of its unique feature set and collaboration capabilities. For example, Google SaaS is quite limited compared to Exchange Online.

We require a full-time team of four or five engineers across different divisions to look after this solution.

I recommend this solution. You’ll find it difficult to find a better solution with all the same features at the same price point. Most other competing solutions don't have the same feature set for the price. 

Overall, I rate the solution an eight out of ten.

We use Microsoft Exchange Online for email.

Microsoft Exchange Online's resiliency is its most valuable feature.

We use different software for email spoofing filters and similar functions because Exchange is quite limited in this area.

Email spoofing, monitoring, email marketing, and email broadcast have limits or are governed by the number of emails you can send, in any given hour.

I would like to use it as my email broadcasting method. 

I have been using Microsoft Exchange Online for three years. We were migrating before Covid.

Microsoft Exchange Online is quite stable.

I would rate the stability a nine out of ten.

I would rate the scalability of Microsoft Exchange Online an eight out of ten.

I would the technical support a five out of ten.

The initial setup is pretty straightforward.

Make sure that's what you want to use. Consider your requirement. And if you want to scale to, say, an enterprise-class, you should be aware of certain of Exchange online's limits.

I like it, I would rate it a seven out of ten.

We use Microsoft Exchange Online for emails and communication.

All of the Microsoft Exchange Online is very useful, such as the sections, the information protection, and the mail flows.

The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors.

There should be a feature when sending the emails it pops up and gives the confirmation of the real details when you are sending them out outside. There's an option for the alerts, but there's no double-check. We cannot double-check it or re-confirm it again. This option would be nice to have.

I have been using Microsoft Exchange Online for approximately two years.

I have found Microsoft Exchange Online to be stable. I have not had any issues.

Microsoft Exchange Online is scalable.

I have not needed the support. 

I have used Gmail previously, but I like Microsoft products better. The options and features are already at the granular level.

The installation is simple.

I did the implementation of the solution myself.

I am using Office 365 and Microsoft Exchange Online comes as the package. It cost approximately $13 per month.

We have a lot of connectors with Office 365, and it's integrated with Microsoft technologies already. Additionally, there is integration with other third parties solutions. It's a good product.

I rate Microsoft Exchange Online a ten out of ten.