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Wai KongWong - PeerSpot reviewer
Information security consultant at Ypsilon System
Real User
Top 5
Useful collaboration, effective file security, and quick setup
Pros and Cons
  • "The most valuable feature of Microsoft Exchange Online is its ease of use."
  • "Microsoft Exchange Online could improve the overall protection of the solution."

What is our primary use case?

I am using Microsoft Exchange Online for efficient mail deployment the additional file security. Additionally, we can do a collaboration.

What is most valuable?

The most valuable feature of Microsoft Exchange Online is its ease of use.

What needs improvement?

Microsoft Exchange Online could improve the overall protection of the solution.

For how long have I used the solution?

I have been using Microsoft Exchange Online for approximately three months.

Buyer's Guide
Microsoft Exchange Online
December 2024
Learn what your peers think about Microsoft Exchange Online. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of Microsoft Exchange Online is very good.

What do I think about the scalability of the solution?

Microsoft Exchange Online is highly scalable.

We have approximately 10 people using this solution. We have plans to increase the usage in the future.

How are customer service and support?

I have not used the support from Microsoft Exchange Online.

How was the initial setup?

The initial setup of Microsoft Exchange Online is quick.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft Exchange Online security could improve. The overall price of the solution is reasonable.

What other advice do I have?

I rate Microsoft Exchange Online a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Carlo Du Plessis - PeerSpot reviewer
Security Specialist at Engen
Real User
Easy to use and scalable
Pros and Cons
  • "Microsoft Exchange Online is an easy-to-use solution."
  • "We would like to have more automation with Microsoft Exchange Online."

What is our primary use case?

I am using Microsoft Exchange Online for email.

What is most valuable?

Microsoft Exchange Online is an easy-to-use solution.

What needs improvement?

We would like to have more automation with Microsoft Exchange Online.

For how long have I used the solution?

I have been using Microsoft Exchange Online for two years.

What do I think about the scalability of the solution?

We have approximately 3,000 used in my company using this solution.

The solution is scalable.

How are customer service and support?

I have not contacted support.

Which solution did I use previously and why did I switch?

I have not used other solutions previously.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use this Microsoft Exchange Online.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Exchange Online an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Exchange Online
December 2024
Learn what your peers think about Microsoft Exchange Online. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
manager of SAP department at Standard Sharing Software
Real User
Excellent email solution with EOP filtering service
Pros and Cons
  • "There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well."
  • "I would like to have the option to have my electronic signature posted on my emails by default. I am able to add it manually but cannot get it by default."

What is our primary use case?

I am an implementer of this solution. My clients use it as an email solution.

What is most valuable?

There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well.

What needs improvement?

I would like to have the option to have my electronic signature posted on my emails by default. I am able to add it manually but cannot get it by default.

What do I think about the stability of the solution?

It's a stable solution.

How are customer service and support?

Microsoft always has nice support. You are able to create some tickets on the  Microsoft support pop up, it's quite simple.

How was the initial setup?

On-premise setup for one server took about seven hours in total - I would expect this time to double, triple, etc. depending on the number of servers that you have.

I would expect cloud deployment to be significantly faster - maybe two hours for 100 email boxes.

What about the implementation team?

We used an in-house team of one senior engineer and one junior engineer.

What's my experience with pricing, setup cost, and licensing?

I think that the price is a little high, especially considering that Google have a similar, free email solution.

What other advice do I have?

If you are looking to deploy on-premise, make sure that you have a small data center, or even a small room for physical security. Otherwise, you should deploy Exchange online.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager IT Projects & Systems Integration at a transportation company with 5,001-10,000 employees
Real User
Review about Microsoft Exchange Online
Pros and Cons
  • "The initial setup was straightforward."
  • "When initially setting up, it took a bit of time because we had a lot of PST files with the users, and we had to migrate them batch by batch."
  • "Also, I think the mobile app on the forms you can improve a little bit more."

What is our primary use case?

My primary use case for this solution is for clumping emails, and group emails according to the conversation. It helps us sift through 100s of emails.

How has it helped my organization?

This solution helped us reduce a lot of overhead. 

What needs improvement?

I would love to have a feature that transfers my notes that I have written on my laptop to my mobile device. Also, I think the mobile app on the forms you can improve a little bit more.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I have not encountered any issues with stability of the product at all. 

What do I think about the scalability of the solution?

We have roughly 500 people using this product in our organization. We have had no problem scaling it with our users.

How was the initial setup?

The initial setup was straightforward. But, it took a bit of time because we had a lot of PST files with the users, and we had to migrate them batch by batch.

Which other solutions did I evaluate?

I am familiar with Google and G Suite. I do not have personal comparisons between the two.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sujit Suryavanshi - PeerSpot reviewer
Assistant Manager - IT at Logixal
Real User
Top 5
Stable and easy to install
Pros and Cons
  • "I would rate Exchange Online's stability nine out of ten."
  • "Exchange Online's scalability could be improved."

What is our primary use case?

 I primarily use Exchange Online to communicate with other users.

What needs improvement?

Exchange Online's scalability could be improved.

For how long have I used the solution?

I've been working with Exchange Online for four to five years.

What do I think about the stability of the solution?

I would rate Exchange Online's stability nine out of ten.

What do I think about the scalability of the solution?

I would rate Exchange Online's scalability eight out of ten.

How was the initial setup?

The initial setup was straightforward

What was our ROI?

We have seen a return on investment from Exchange Online.

What other advice do I have?

I would recommend Exchange Online to other users and rate it eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director with 11-50 employees
Real User
It Integrates Flawlessly With Other Microsoft Products.
Pros and Cons
    • "I think there should be an incorporation of DLP on the business premium version of Exchange, as well."

    What is our primary use case?

    I primarily use this solution for an email bank for my organization. 

    How has it helped my organization?

    From the security point of view, you can specify the IP range from the area your system should be connected. You can have the authentication based on the user certificates of your Active Directory. This improves the security, as well. There is a flawless integration. This is something I like about Exchange.

    What needs improvement?

    I think there should be an incorporation of DLP on the business premium version of Exchange as well.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    There have been some occasional deviations, but overall it is a stable product.

    What do I think about the scalability of the solution?

    We have 3,000 users. We have not encountered any issues with scalability of the product. 

    Which solution did I use previously and why did I switch?

    A long time ago we used Zimbra and Postmaster. In comparison, in terms of manageability there was a concern with those solutions. Exchange excels in comparison.

    How was the initial setup?

    The implementation only took us about an hour. You just connect easily, set up the domain, and you are good to go! We implemented it for 3,000 users. 

    What's my experience with pricing, setup cost, and licensing?

    The price is a bit high. It is especially expensive in the Indian market. 

    Which other solutions did I evaluate?

    When we were looking at other solutions, we noticed that Exchange has a better collaborative approach with SharePoint, as well. That is important for us. In terms of the DLP, others are using endpoint DLP, but not the email DLP like Exchange is currently doing.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1701507 - PeerSpot reviewer
    Delivery manager at a computer software company with 201-500 employees
    MSP
    Completely scalable and flexible
    Pros and Cons
    • "The solution offers complete scalability and flexibility."
    • "The solution should have more integration with other platforms."

    What is our primary use case?

    I use the latest version. 

    The solution obviates the need for infrastructure. The model is pay-per-use. We are not talking about a single email but a complete collaboration suite. One gets very well integrated IT which is tightly stitched with collaborations. One can chat and field calls. As such, it is not only Exchange Online coming on, but Office 365 Suites, which Microsoft provides the users. This availability ranges from first-line workers to CEO level users, depending on one's requirements. All the industry needs are covered. One can take the model best suited to him and tailor his solution to his investment capacity needs. 

    This means that the solution offers complete scalability and flexibility. A business user who occupies a very small portion of the industry can pay less for a suite. The desktop and web versions are also options. The solution's handy. One can use it on his mobile, or any other devices, including multiple devices and single identity. So, the picture is comprised of many components. 

    What needs improvement?

    The solution should have more integration with other platforms. It is more integrated to the collaboration suite and other document management systems. 

    For how long have I used the solution?

    I have been using Microsoft Exchange Online for the last couple of years.

    What do I think about the scalability of the solution?

    The solution boasts complete scalability. 

    How was the initial setup?

    As the solution is cloud-based, there is no installation required. There is no need to worry about its applications and no license. We are talking about per-user subscription-based use. 

    When it comes to the license, we are already talking about Microsoft. There is also provisioning. Otherwise, it's just plug and play. There are not many administrative tasks involved.

    What's my experience with pricing, setup cost, and licensing?

    The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use.

    When it comes to the license, we are already talking about Microsoft. There is also provisioning. Otherwise, it's just plug and play. There are not many administrative tasks involved. 

    A business user who occupies a very small portion of the industry can pay less for a suite. The desktop and web versions are also posibilities.

    What other advice do I have?

    The solution is an SaaS cloud-based solution. 

    There are a thousand-plus users making use of the solution in our organization. 

    I would recommend the solution to others, although this depends on the capacity one is interested in and whether he utilizes another solution. For someone who wants the complete bouquet of the solution, he can go with Office 365. There are others solutions which are geared to one who is only interested in email capabilities. There are many cloud-based solutions available, although these vary with the needs of the organization. Office 365 is geared towards someone who is looking for a complete collaboration suite. Someone who is not looking for this is advised to go with another solution. 

    I rate Microsoft Office Exchange as an eight to nine out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1629057 - PeerSpot reviewer
    Engineering Manager at a manufacturing company with 51-200 employees
    Real User
    Stable, scalable and easy to install
    Pros and Cons
    • "The solution is stable."
    • "The licensing price of the solution could be lower."

    What is our primary use case?

    Microsoft Exchange Online is cloud-based and we always use the latest version. 

    I believe that my company has been using the solution for many years, although I cannot state for certain how many, as the company was doing so prior to me having joined. 

    We are currently using the online version of the solution, Office 365. 

    We use the solution in respect of Office 365, email, Office, OneDrive, SharePoint and Teams.

    What needs improvement?

    The licensing price of the solution could be lower. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and technical support?

    The technical support is decent. 

    Which solution did I use previously and why did I switch?

    We did not make use of other solutions prior to Microsoft Exchange Online. 

    How was the initial setup?

    As the solution is cloud-based, we found the installation to be easy. I do not know how long it took, as I was not responsible for this. 

    What about the implementation team?

    Deployment and maintenance involved two people. 

    What's my experience with pricing, setup cost, and licensing?

    The licensing price could be lower. The subscription fee is monthly. 

    What other advice do I have?

    Our organization has 300 users making use of the solution. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user