New Relic Reviews

It gives us insight into several areas--

• Where slowdowns are,
• Which of our customers is hitting us most, and
• If there’s an application issue on the database side, how long a query takes.

It gives us enough knowledge to know where to improve things on the database side, or to make improvements in the application logic.

I don't have any suggestions for improvements, but we think sometimes it’s too difficult to get more details about a problem. Sometimes it requires too much drilling down to find out about a problem for which we shouldn't need to do so much searching.

No problems whatsoever with deploying APM.

It seems pretty stable, although there are times when it is not available.

Seems to be pretty good on scalability and it’s easy to install into our applications.

We haven’t had any issues needing to involve their technical support.

It was already in the environment when I joined, but I can't imagine that setup would have been anything but straightforward.

Insights with key transactions and response time, to understand which calls take the longest and where the bottlenecks are.

Troubleshooting and identifying problems since were a cloud based solution. It captures the issue so we don’t have to reproduce the issue, as it saves us that step and from having to RDP into the machine. Helps us identify flaws in the code, ex. A very that was inefficient in the code we identified

More instruments with .NET and asynchronous calls, and New Relic says it’s on the way.

No reason to worry.

Also good, no worries. Baked into the code a deploy time.

They’ve been helpful and are knowledgeable

There was no previous solution in place and we realise that without it we were flying blind, so we needed it.

We also look at AppDynamics, DataDog, and a few other teams, but they weren’t as in depth. We looked for ease of use, and the amount of clues it could add to our platform and to the DevOps team.

If they did the asynchronous and stepped up with .NET ease of use it would be 10/10.

Insights.

Identifies bottlenecks in applications, the servers and the network.

In the first stage, the area of development, infrastructure and communication portal.

1 year.

No issues.

No issues.

No issues.

8/10.

8/10.

Yes, we switched because of the price.

Very simple setup.

In-house.

Immediately.

We don´t have any extra cost to the configuration and there is no daily charge for the product, because it saves analysis time.

Yes. Compuware, CA monitoring products and Riverbed APM (old Opnet solution).

I believe that New Relic meets 90% of cases. So if you have low budget and little time to implement , this would be the best choice.

Our primary use case is for application performance management (APM. We use New Relic to monitor API performance on the servers. It is a safety monitor for the performance.

New Relic is now the leader in efficiency improvement. We are able to configure our own specific dashboards so that we can monitor the things which we want to monitor. 

Some of the parameters in our deployment, which we already know and we want to monitor constantly, can be selected on our own custom dashboard.

The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.

I would like to see the company implement the AI auto-baseline feature which Dynatrace has.

New Relic APM is more stable than Dynatrace. I don't have to upgrade that often. I'll need to upgrade Dynatrece after every few months for any of the new releases. 

Sometimes, with Dynatrece after an upgrade to the new release, i.e. if I need to upgrade every half a year, it's not compatible or it has some compatibility issues.

I don't have any issues with the scalability of either New Relic or Dynatrace. They are both quite scalable.

New Relic doesn't have any offices in my country, so most of the time we have to use the web for resources or phone support for customer service.

New Relic APM was recommended by another vendor to our company. The software platform features and the local support of the agency were included in the package. 

Those two factors sold us on New Relic APM as a solution.

New Relic APM installation is quite easy and very straightforward.

Pricing is better with New Relic APM than Dynatrace.

I recommend evaluating both New Relic APM and Dynatrace to see which features benefit your company specifically. Dynatrace is easier for getting started with no experience.

If you are a very experienced user and have intimate knowledge of your network architecture, then choose New Relic APM over Dynatrace.

The reason we chose New Relic is the pricing. I will rate New Relic APM an eight out of ten for review. Overall, New Relic is not as good as Dynatrace.

I have to understand my own system and I like the New Relic APM dashboard. The software could be faster and more automated.

The most valuable feature for us is the ability to see what is going on with the apps on our web server. We can monitor the response times, throughput, what transactions are fast or slow, and what's being hit more than others.

In the past, we had to look at server metrics such as CPU and the number of connections. With APM, we can see much more about what it's doing. It's helped with a lot of troubleshooting of performance issues. It's also helped with code problems, where we deploy something and it's performing slowly. It helps us see the problem in the web app, database, rendering, etc.

We've had no issues with deployment.

We encountered no issues with instability.

It scaled well, as we just need to add a new agent onto the box when we add a server. Also, it's been helpful in determining when we need to scale up by looking at the metrics.

Real-time error monitoring means I can drill down and see what’s happening. It allows me to see what my latency is while it’s going on.

The data visualization is easy to read. Better yet, it's easy to show other people the visualizations.

I'd like second-by-second monitoring, instead of a five-minute lag time.

It's good, though there was just one instance where the agent had a problem, but it was quick to remedy.

No issues encountered with scalability.

I found a bug and they gave us a work around, and a week later, they released a patch.

I wasn't involved in the initial setup.

I would like to see the platform extended further.

Dashboards let us monitor applications. We can see exactly what the problem is and where we need to go to troubleshoot it to solve the problem. Most of the time it tells us what the problem is. When you see it up in the application you put it exactly where you need it; we can troubleshoot simply by looking.

If something goes bad, we can resolve it faster and in the proper way, rather than spending a lot of time just trying to understand what’s going on. We can see easily what’s working and not, so there’s less downtime.

It’s really powerful with a lot of features, but some training and documentation from New Relic would be useful.

We had some problems at the beginning, but we may not have set it up properly. It’s not clear if it was stability problem in New Relic or in our application, and it was just at the beginning.

Our stack is fixed, so we only scale within the set number of servers.

I wasn’t on the implementation team.

Sometimes we just don’t know how to maximize the use of its features. If we had some additional training, that would help.

• App server monitoring
• Response time
• Error Rates

We used to get lots of complaints from clients on app slowness. Using New Relic we are able to solve the slowness issues based on traffic and server response metrics.

Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk.

Over 2 years.

No issues encountered.

None encountered. It's quite stable.

No issues encountered.

9 out of 10. They have a great support team.

9 out of 10.

No but we are using Splunk and New Relic along with Stackdriver Simultaneously [Don't want to depend on one and use the features of all].

We followed their documentation and it was good enough to set it up.

In house team.

About 50-60%.

We spend around $100 per month.

We analyzed AppDynamics as well but found New Relic better suited for us.

Please go ahead and try this and you won't regret having it.