New Relic Reviews

Ease of installation/maintenance.

Makes it a lot easier to troubleshoot application issues.

1.5 years.

We use a deployment solution so after we set it up once we could package up the deployment and go from there. Administratively, it's really easy since it's an SaaS application.

Haven't encountered as issues with stability.

Haven't encountered as issues with scalability.

Excellent.

Excellent.

I had not used another solution. Others in the company have. Switch was due to feature set, ease of use, and less administrative overhead.

I had to read the instruction page but other than that, it's easy.

We did not implement through a vendor.

I do not know. The licenses were purchased and I installed Java and server agents.

I was not involved in the choice/purchase of this product.

Have your dev team read the information about the product: it's capabilities and how to implement them. That will help a lot in the long run.

Transactions overview - we can track the slowest ones to see where the problems occur. It’s the first place we look for problems.

Both developers and operations people can look at the same data, and that’s a great benefit. Operations can monitor, as they’re also in charge of the website, and developers can use it to see code changes.

It could be faster, but they’re already working on making this.

Quite stable. There have been some times where it failed to record something, but those were rare. Pretty reliable.

No performance issues when scaling. We don’t need to care about scaling it as it monitors our system. You just put an agent in the server and New Relic takes care of the scaling to provide you with the data.

Haven’t had to use it as the product is quite easy to use. Also, the documentation is also very clear in how to use the API, etc.

Just do it.

It’s fast! I have a tab open all the time and I don’t have to refresh the page, I just glance at it. It provides easily digestible information.

We all look at the data, so we are all privy to the data at the same time. Before, we only had siloed views that provided limited data.

• Slack-integration
• JIRA integration for ticket creation
• It needs ways to extract data to other platforms such as mobile. The docs in API and dashboards seem to be a little behind and overly verbose, I don’t want to have to jump back and forth.

There's no problem with stability, but I had one annoying problem where I wasn’t part of the right group, but New Relic fixed it for me.

We don't have much experience with scaling it, but we've been able to scale to a mobile platform.

We've had good experiences with technical support.

I wasn't involved in the setup.

It allows us to break up the bands of types of responses you get, such as database and external transactions.

It's given us the ability for anyone to know how our customers experience our application.

I'd like a way to pull charts and data into third-party services. If we can pull that data and recreate charts, that would be great.

There are also a couple UX/UI inconveniences, as some of the graphs take a sharp drop down because they haven't gotten data yet.

It's fairly stable, but there were some issues every once in a while, but New Relic is very quick to put notifications out.

It's no problem, we’ve gone through adding services and have had no issue scaling.

We've only had good experiences.

I wasn't involved in the setup.

Transaction traces

It helps me to identify root cause on the code level issues.

Doesn't recognized some third party transaction traces.

3 Years.

I haven't experienced any issues with deployment.

I haven't experienced any issues with stability.

I haven't experienced any issues with scalability.

Extremely satisfied

Satisfied

Yes, I switched because of the low cost

Straightforward

Implemented on my own

Very high

They come up with best pricing solution for frequent buyers.

Did PoC using pro version.