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Anna Reynolds - PeerSpot reviewer
Creative Lead at a consultancy with 11-50 employees
Real User
Top 10
Provides a centralized data management system, but it needs to be collaborative
Pros and Cons
  • "The product's most valuable feature is the centralization of data."
  • "There needs to be familiarity mixed in with novelty."

What is our primary use case?

The primary use case for Oracle HCM Cloud is in a retail environment.

What is most valuable?

The product's most valuable feature is the centralization of data. It gives information on activities in the company and gets people to interact as well.

What needs improvement?

There could be a way to reduce clicks and make it less complicated from the users' perspective. Additionally, there needs to be familiarity mixed in with novelty. It could be collaborative as well.

What do I think about the stability of the solution?

The product is working perfectly in terms of stability.

Buyer's Guide
Oracle HCM Cloud
February 2025
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have around 25,000 Oracle HCM Cloud users.

How are customer service and support?

Oracle has been extremely helpful in guiding me as a product trainer.

How would you rate customer service and support?

Neutral

What about the implementation team?

A third-party vendor did the initial setup. They encountered difficulty with the implementation to some extent.

What's my experience with pricing, setup cost, and licensing?

The product could be more affordable.

What other advice do I have?

I advise others to experiment with the platform. Most people think that using this system is complex.

It's a management system that keeps track of all the essential things. It is a great tool and has a lot of potential. I rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Developer
Real User
Integrates well, high availability, and suitable for large sized companies
Pros and Cons
  • "The most valuable feature of Oracle HCM Cloud is its integration."
  • "Oracle HCM Cloud could improve by adding AI and more offline capabilities."

What is our primary use case?

We were using Oracle HCM Cloud for many tasks, such as procurement, and supply chain risk management.

What is most valuable?

The most valuable feature of Oracle HCM Cloud is its integration.

What needs improvement?

Oracle HCM Cloud could improve by adding AI and more offline capabilities.

For how long have I used the solution?

I have been using Oracle HCM Cloud for approximately eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. The solution is best suited for mid-sized to large companies.

Which solution did I use previously and why did I switch?

I have previously used NetSuite and SAP Business One.

How was the initial setup?

The initial setup of Oracle HCM Cloud is complex. It is complex for coding and creating. The solution is highly flexible and has many features with the configuration making it more complex than the NetSuite. The configuration setup takes time.

What's my experience with pricing, setup cost, and licensing?

The price for Oracle HCM Cloud is expensive in Iran, but in other countries, such as Turkey, it can be reasonably priced. 

There are times when the deployment requirements can change and in some cases, we need to have a lot of customization and personalization. This can increase the time the project takes and the cost of the project. 

There are some projects where we need third-party software. For example, in a large Turkey and Dubai company, we use the time and labor inside Oracle, but for the others, we didn't use them. We have to create it in-house or we can buy the missing tool from another company. The integration from these third-party companies costs money.

What other advice do I have?

We make a lot of effort in finding what is the best suitable solution for a company. I would recommend others to do their best and research what solution best suits their company's use case and proceed from there. 

I rate Oracle HCM Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle HCM Cloud
February 2025
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.
reviewer951189 - PeerSpot reviewer
IT Manager at a retailer with 10,001+ employees
Real User
Leaderboard
Has much room for improvement in all the modules
Pros and Cons
  • "We have 35,000 employees in our organization, so we consider the solution to be scalable."
  • "The solution has much room for improvement in all the modules."

What is our primary use case?

We primarily use the solution for people management. We also use it for employee and manager self-service, as an HR module and as a tool for measuring goals and performance. We use the learn module and talent management. We also use the rewards, composition module. 

What needs improvement?

The solution has much room for improvement in all the modules and we are not wholly satisfied with it. The goal in performance, compensation, learn module, core HR and employee and manager self-service should all be addressed.

The initial setup was complex. 

I would not define the solution as being stable, but as being adjusted. When it comes to the issue of stability, we find the solution to be fading out and must adjust it to the application.

I rate the technical support as a four out of ten. 

The product features and functions and the GUI (graphical user interface) should all be fundamentally improved. There are many features that are absent from the solution. The data is not synchronized and this is evident when an employee transfers from one location to another. 

The visibility of data is not synchronized in the goals and performance module, which translates into a lack of visibility when it comes to the details. By way of example, I cannot see my performance rating or the details from the previous year or quarter in my position as line manager. 

I am forced to go with and open multiple screens and windows.

The learn module lacks flexibility for gauging the accuracy of the completed learning or the assignment details. It has many limitations. 

There is much to be improved when it comes to employee and manager self-service.

For how long have I used the solution?

I have been using Oracle HCM Cloud for four years. 

What do I think about the stability of the solution?

I would not define the solution as being stable, but as being adjusted. When it comes to the issue of stability, we find the solution to be fading out and must adjust it to the application.

What do I think about the scalability of the solution?

We have 35,000 employees in our organization, so we consider the solution to be scalable.

How are customer service and support?

I rate the technical support as a four out of ten. 

How was the initial setup?

The initial setup was complex. 

What about the implementation team?

The implementation was handled solely by a record team, with the implementation partner being the record office. 

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the cost, as this is handled by a different team. As there is a team that is responsible for this, I cannot specify any one individual to whom this question should be addressed. 

What other advice do I have?

I rate Oracle HCM Cloud as a three out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Daphne Navarro - PeerSpot reviewer
Sales Manager at Quanam
MSP
Employee lifecycle management solution that facilitates learning and career development pathways
Pros and Cons
  • "This solution is user friendly and can be used on a mobile phone without a computer."
  • "Although the performance management is good, it could be improved as its functionality is quite basic."

What is our primary use case?

I use the Oracle Learning Cloud and it is a really easy solution to work with. I can take all my courses online, offline and after the solution is updated. All my progress gets tracked. Different learning paths for certain topics are provided and Oracle relates courses across certain topics. 

For my manager, it is easy to understand my progress and how I have advanced. The solution offers good performance management that can be used to facilitate growth discussions with managers. 

What is most valuable?

This solution is user friendly and can be used on a mobile phone without a computer.

What needs improvement?

Although the performance management is good, it could be improved as its functionality is quite basic. The metrics could be improved as well as the solution's ability to integrate with other solutions. 

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This is a very stable solution. We have not experienced any issues. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

I would rate the support for this solution an eight out of ten. They have different ways to raise tickets and a number to call but they aren't always easy to reach. 

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved in the initial setup but I believe that it is easy based on my team's experience. When setting up the solution for customers, we have teams of three including a project manager, functional consultant and a technical consultant. 

What other advice do I have?

Those considering using this solution should have a clear idea of exactly what they are looking for and follow good processes when it comes to setting it up. 

I would rate this solution a nine out of ten because it is a really good solution with small areas of improvement. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer913314 - PeerSpot reviewer
Product Owner / HR / Project Manager with 1,001-5,000 employees
Real User
Mobile responsive, very scalable, but needs to be more user friendly for employees
Pros and Cons
  • "I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have."
  • "I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools."

What is our primary use case?

I am using Oracle HCM Cloud for human resources management and we have found it to be a very good fit. I use it for recruitment, time, attendance, talent management, learning, and performance management.

What is most valuable?

I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have. It also has the ability to adapt to your own ways of work.

What needs improvement?

I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools. I believe this is the way forward. I would like to see them make it easy and simple for employees to use it.

For how long have I used the solution?

I have been working with Oracle HCM Cloud now for nearly four years.

What do I think about the stability of the solution?

We have found Oracle HCM Cloud very stable. 

What do I think about the scalability of the solution?

It is definitely scalable. We started with a specific entity and now we have moved all four thousand in the group onto it. You do not have to start over again because it provides a global route, which you can reuse in your implementation.

How are customer service and support?

You do get regular access to resources from Oracle. You have a customer portal where you can exchange with other customers and with technical people. We have regular engagements with the CSM. We have access to resources on their website and there are webinars all the time. It is just a matter of how you organize internally to make time for it and stay up to date. You can subscribe to learning courses and receive certification. You are able to maintain that certification.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were using an on-premises solution as they moved to the cloud so did we. 

How was the initial setup?

I would not say it was either straightforward or complex. It was a change and like all changes, people need time to adjust. When you have been using specific software for ten years and you change it is not in human behavior to always jump and welcome change. I would say that overall, we had a slow but gradual welcome from the employees. It is a journey.  You always continue to grow and develop with the new releases. During this pandemic, so many things have changed and employees are constantly looking for experiences that come closer to what you get on a retail store app.

What about the implementation team?

The way Oracle article works is that they would partner with implementation partners, so we would naturally go in that direction. It was a mix in the beginning. We definitely hired implementation partners and intuition partners. We work side by side with them so that we could, ourselves, build skills internally. Four years later, we are definitely more competent in many areas and at the same time, we still do consult. We have implementation partners on very specific projects where it is required.

What other advice do I have?

I would recommend taking the time to really discover the product that is being offered. There are a lot of products and features available. Take that time to really understand how they all bundled together before you decide. In addition, the sequence in which it is recommended to implement the different modules is important. I would rate Oracle HCM Cloud a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rajkumar V P - PeerSpot reviewer
Director & CHRO at Tecple Innoventive Solutions Pvt Ltd
Real User
Top 5
Highly scalable, good application integration, and setup straightforward
Pros and Cons
  • "The solution has good integration with other applications."
  • "I was part of a program I went to where I had a discussion on the latest innovation of the Oracle HCM. I think some of the newer technology innovations, such as gamification and consumerization are areas that could be improved."

What is our primary use case?

Oracle HCM Cloud can be used for workforce management.

What is most valuable?

The solution has good integration with other applications.

What needs improvement?

I was part of a program I went to where I had a discussion on the latest innovation of the Oracle HCM. I think some of the newer technology innovations, such as gamification and consumerization are areas that could be improved. Additionally, there are certain areas of global compliance where there could be improvements. We use a lot of standalone applications for these elements and we are looking forward to having those elements all in one application.

For how long have I used the solution?

I have been using Oracle HCM Cloud for approximately eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Oracle HCM Cloud is scalable. Oracle is spending a lot of effort in research and development to increase scalability and speed with the high demand for mobile usage.

We have approximately 30,000 users using this solution in my organization.

Which solution did I use previously and why did I switch?

In a previous organization, I used Workday.

How was the initial setup?

The implementation of the solution is easy because it is a cloud solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for the use of this solution and we are on an annual license.

What other advice do I have?

I would recommend this solution to others if it fits their organization's use case.

I rate Oracle HCM Cloud an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Director at Guangdong Technion Institute of Technology
Real User
Stable, good support, and works well for payroll, but the access speed in China needs improvement
Pros and Cons
  • "We have not had any issues with the stability of this solution."
  • "I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace."

What is our primary use case?

We use this solution to manage our employee's information and their salaries. 

Generally, we use it for payroll purposes.

What is most valuable?

The system is okay and works well for us.

What needs improvement?

I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace.

The access and speed should be increased.

For how long have I used the solution?

I have been using Oracle HCM Cloud for three years.

We are using the latest version. It's a cloud-based solution.

What do I think about the stability of the solution?

We have not had any issues with the stability of this solution.

What do I think about the scalability of the solution?

As a cloud solution, it's definitely scalable.

If we pay more, we get more features and functionalities. These include options such as recruitment and performance reviews. In general, it's very scalable.

We have 185 users in our organization.

How are customer service and technical support?

Technical support is fine. We are satisfied with the level of support that we have.

It's an additional cost for higher-level support.

How was the initial setup?

There is no installation required, as it is a cloud-based solution.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are on a yearly basis.

The price could be cheaper. We want it to be as cheap as possible.

What other advice do I have?

Oracle HCM Cloud is a part of Oracle Cloud ERP.

Definitely, I would recommend this solution to others who are interested in using it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director : Oracle GRC at Technology Risk Partners
Real User
Good support for mobile devices, and an interface with a nice look and feel
Pros and Cons
  • "The most valuable feature is the support for mobile devices."
  • "It would be very nice if we were able to roll back transactions from data that was loaded with the data loader."

What is our primary use case?

I have completed many projects in human capital and human resources using Oracle HCM Cloud. This is across multiple countries and industries and for areas including workforce deployment, absence management, business intelligence reports, and human capital management.

What is most valuable?

The most valuable feature is the support for mobile devices. For example, you can open your account, record absences, or review payslips all on your mobile device.

The look and feel of the interface are very nice. It is user-friendly.

What needs improvement?

It would be very nice if we were able to roll back transactions from data that was loaded with the data loader.

For how long have I used the solution?

I have been working with HCM Cloud for five years.

What do I think about the stability of the solution?

Oracle HCM is a stable product.

What do I think about the scalability of the solution?

This solution is scalable. Our clients are medium-sized companies and enterprises. One of our clients has 54,000 employees who are managed using it. Other examples include clients with 56000, 26000, 2400, and as low as 70 employees.

Which solution did I use previously and why did I switch?

Prior to HCM Cloud, I worked with the Oracle E-Business Suite. I have not worked with products from other vendors.

How was the initial setup?

The initial setup is straightforward and user-friendly. The length of time required for deployment depends on the modules that are being implemented. Implementing the servers will take approximately four months.

What about the implementation team?

Our in-house team implements Oracle HCM for our clients. We have five people in the company who work with Oracle.

What's my experience with pricing, setup cost, and licensing?

Oracle HCM offers many features at a low price. The pricing is very good.

What other advice do I have?

This is a good product and I recommend implementing it.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.