Oracle HCM Cloud Reviews

The UI has helped us decrease the cost of training our users to use different aspects of the system. It’s very modern and has aspects that the users are familiar with from other sites, like Amazon or Apple, so the tool is very simple for them.

I personally tried implementing this HR functionality in another Oracle product called E-Business Suite, but it didn’t have a good adoption because of the user experience. So, we were early adopters on this and we’ve moved forward with different versions.

Integration. We still have Oracle E-Business Suite in other business areas, so integration of HCM Cloud into it would be an improvement.

Also, they should be working towards making the back end simpler for IT.

I've used it for almost three years.

No issues encountered.

No issues encountered.

We haven't scaled it since it was implemented.

7/10.

7 to 8/10.

We were using another solution from Oracle, and switched because of the more modern architecture and better user experience.

It's very straightforward, very simple. Coming from another Oracle tool, they’ve done a great job simplifying the setup and the steps for performing the setup. It was very simple because it’s cloud-based.

We did it internally. We have a team of experts.

I think it’s pretty straightforward. I would advise others to make sure that they have a plan in place and that they’re prepared before they sign the contracts. Since it’s cloud, once you sign the contract the clock will start ticking and you’ll start playing. Getting ready, preparing for the project, and working with the Oracle Sales team on the contract is very important to save some money.

We didn’t compare with other products. We’re an Oracle shop.

Have a knowledgeable partner who knows your HR processes. Don’t select a partner just because of their technical skills with the product or knowledge of the product.

We use Oracle HCM (Human Capital Management) to help set and maintain performance goals. This encompasses HCM, Human Resources, and critical learning.

This product has improved our handling of human resources. For example, before the implementation of this system, we submitted vacation requests on hard copy letters for approval. That took time and was a little clumsy. Now we do not have to call management for things like emergency leave. We just submit the requests and get permission without extra steps. It helps us to efficiently process these events.

If you deploy the product so that it is available from anywhere, employees can submit vacation requests so resources and expectations can be managed. What the most important thing is that we monitor goals, performance and prospective plans. But there are many, many valuable features.

The interface is easy already, but if you improve user interface  — any upgrade of that sort — they will improve the product. We notice an improvement with every update and they should continue to do that.

In our next phase of the deployment, we want to implement the financial modules which has been part of our plan for a while. That is just the deployment of something that already exists in the product. Oracle HCM in some countries only has the payroll module on-premises. We can use it that way, but we would like them to include all countries to be cloud so that it is available in our preferred deployment. Currently, payroll in Egypt is on-premises only because of regulations. We need to be on the cloud so we look forward to that.

Right now, we don't need anything that is really a new feature. Our company will start to more fully utilize the current features already available.

The stability is also very good. In some ways, this is like the scalability. We do not have trouble with load changes.

I think this product has great scalability. Expanding our usage to any number of employees has not been a problem with this product. Every day our employees submit various requests and the performance does not lag. For the modules that we use daily in our system with various loads, it really works as expected.

We have a service agreement with Oracle technical support. When we call them directly, they respond to us quickly and the support and answers they offer are good.

The implementation was complex. We needed a third-party Oracle partner to help us to set up the solution. It needed more analysis, more configuration, and more setup steps than most products we deploy, and it took a long time to go live.

It took three months to go to production live with our team of four and the partner's team of another five people. That included three consultants and one developer. Five or six were always on the project but it varied up to ten people.

We did seek assistance through an Oracle partner.

We negotiated to get a discount and we got a big discount. Normally this product is a little bit expensive something compared with similar solutions. But it is a good value because of what it does.

On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else.

This is a perfect product that I recommend to any company that is trying to implement a solution for better management of HR and human capital management.

One big lesson we learned from implementing this product is that this was the first implementation for me on the cloud. I learned about cloud-based technologies, and I learned many things about modular HR. Working this way it helps to scope and plan a good project to make it easier and better to implement and to realize.

On a scale from one to ten, where one is the worst and ten is the best, I would rate Oracle HCM cloud as an eight. To become a ten, they have to work on small things. For example, sometimes users get errors where they make simple mistakes like their location. It could just continue to improve and to be more user-friendly. Their file interface is not user-friendly and they should replace it with a better file app.

The primary use case for Oracle HCM Cloud is in a retail environment.

The product's most valuable feature is the centralization of data. It gives information on activities in the company and gets people to interact as well.

There could be a way to reduce clicks and make it less complicated from the users' perspective. Additionally, there needs to be familiarity mixed in with novelty. It could be collaborative as well.

The product is working perfectly in terms of stability.

We have around 25,000 Oracle HCM Cloud users.

Oracle has been extremely helpful in guiding me as a product trainer.

Neutral

A third-party vendor did the initial setup. They encountered difficulty with the implementation to some extent.

The product could be more affordable.

I advise others to experiment with the platform. Most people think that using this system is complex.

It's a management system that keeps track of all the essential things. It is a great tool and has a lot of potential. I rate it a seven out of ten.

We primarily use the solution for people management. We also use it for employee and manager self-service, as an HR module and as a tool for measuring goals and performance. We use the learn module and talent management. We also use the rewards, composition module. 

The solution has much room for improvement in all the modules and we are not wholly satisfied with it. The goal in performance, compensation, learn module, core HR and employee and manager self-service should all be addressed.

The initial setup was complex. 

I would not define the solution as being stable, but as being adjusted. When it comes to the issue of stability, we find the solution to be fading out and must adjust it to the application.

I rate the technical support as a four out of ten. 

The product features and functions and the GUI (graphical user interface) should all be fundamentally improved. There are many features that are absent from the solution. The data is not synchronized and this is evident when an employee transfers from one location to another. 

The visibility of data is not synchronized in the goals and performance module, which translates into a lack of visibility when it comes to the details. By way of example, I cannot see my performance rating or the details from the previous year or quarter in my position as line manager. 

I am forced to go with and open multiple screens and windows.

The learn module lacks flexibility for gauging the accuracy of the completed learning or the assignment details. It has many limitations. 

There is much to be improved when it comes to employee and manager self-service.

I have been using Oracle HCM Cloud for four years. 

I would not define the solution as being stable, but as being adjusted. When it comes to the issue of stability, we find the solution to be fading out and must adjust it to the application.

We have 35,000 employees in our organization, so we consider the solution to be scalable.

I rate the technical support as a four out of ten. 

The initial setup was complex. 

The implementation was handled solely by a record team, with the implementation partner being the record office. 

I cannot comment on the cost, as this is handled by a different team. As there is a team that is responsible for this, I cannot specify any one individual to whom this question should be addressed. 

I rate Oracle HCM Cloud as a three out of ten. 

I use the Oracle Learning Cloud and it is a really easy solution to work with. I can take all my courses online, offline and after the solution is updated. All my progress gets tracked. Different learning paths for certain topics are provided and Oracle relates courses across certain topics. 

For my manager, it is easy to understand my progress and how I have advanced. The solution offers good performance management that can be used to facilitate growth discussions with managers. 

This solution is user friendly and can be used on a mobile phone without a computer.

Although the performance management is good, it could be improved as its functionality is quite basic. The metrics could be improved as well as the solution's ability to integrate with other solutions. 

I have been using this solution for four years.

This is a very stable solution. We have not experienced any issues. 

This is a scalable solution. 

I would rate the support for this solution an eight out of ten. They have different ways to raise tickets and a number to call but they aren't always easy to reach. 

Positive

I was not involved in the initial setup but I believe that it is easy based on my team's experience. When setting up the solution for customers, we have teams of three including a project manager, functional consultant and a technical consultant. 

Those considering using this solution should have a clear idea of exactly what they are looking for and follow good processes when it comes to setting it up. 

I would rate this solution a nine out of ten because it is a really good solution with small areas of improvement. 

I am using Oracle HCM Cloud for human resources management and we have found it to be a very good fit. I use it for recruitment, time, attendance, talent management, learning, and performance management.

I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have. It also has the ability to adapt to your own ways of work.

I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools. I believe this is the way forward. I would like to see them make it easy and simple for employees to use it.

I have been working with Oracle HCM Cloud now for nearly four years.

We have found Oracle HCM Cloud very stable. 

It is definitely scalable. We started with a specific entity and now we have moved all four thousand in the group onto it. You do not have to start over again because it provides a global route, which you can reuse in your implementation.

You do get regular access to resources from Oracle. You have a customer portal where you can exchange with other customers and with technical people. We have regular engagements with the CSM. We have access to resources on their website and there are webinars all the time. It is just a matter of how you organize internally to make time for it and stay up to date. You can subscribe to learning courses and receive certification. You are able to maintain that certification.

Neutral

We were using an on-premises solution as they moved to the cloud so did we. 

I would not say it was either straightforward or complex. It was a change and like all changes, people need time to adjust. When you have been using specific software for ten years and you change it is not in human behavior to always jump and welcome change. I would say that overall, we had a slow but gradual welcome from the employees. It is a journey.  You always continue to grow and develop with the new releases. During this pandemic, so many things have changed and employees are constantly looking for experiences that come closer to what you get on a retail store app.

The way Oracle article works is that they would partner with implementation partners, so we would naturally go in that direction. It was a mix in the beginning. We definitely hired implementation partners and intuition partners. We work side by side with them so that we could, ourselves, build skills internally. Four years later, we are definitely more competent in many areas and at the same time, we still do consult. We have implementation partners on very specific projects where it is required.

I would recommend taking the time to really discover the product that is being offered. There are a lot of products and features available. Take that time to really understand how they all bundled together before you decide. In addition, the sequence in which it is recommended to implement the different modules is important. I would rate Oracle HCM Cloud a seven out of ten.

Oracle HCM Cloud can be used for workforce management.

The solution has good integration with other applications.

I was part of a program I went to where I had a discussion on the latest innovation of the Oracle HCM. I think some of the newer technology innovations, such as gamification and consumerization are areas that could be improved. Additionally, there are certain areas of global compliance where there could be improvements. We use a lot of standalone applications for these elements and we are looking forward to having those elements all in one application.

I have been using Oracle HCM Cloud for approximately eight years.

The solution is stable.

Oracle HCM Cloud is scalable. Oracle is spending a lot of effort in research and development to increase scalability and speed with the high demand for mobile usage.

We have approximately 30,000 users using this solution in my organization.

In a previous organization, I used Workday.

The implementation of the solution is easy because it is a cloud solution.

There is a license required for the use of this solution and we are on an annual license.

I would recommend this solution to others if it fits their organization's use case.

I rate Oracle HCM Cloud an eight out of ten.

We use this solution to manage our employee's information and their salaries. 

Generally, we use it for payroll purposes.

The system is okay and works well for us.

I think they should have a larger data center in China, which would significantly increase the access speed from my current workspace.

The access and speed should be increased.

I have been using Oracle HCM Cloud for three years.

We are using the latest version. It's a cloud-based solution.

We have not had any issues with the stability of this solution.

As a cloud solution, it's definitely scalable.

If we pay more, we get more features and functionalities. These include options such as recruitment and performance reviews. In general, it's very scalable.

We have 185 users in our organization.

Technical support is fine. We are satisfied with the level of support that we have.

It's an additional cost for higher-level support.

There is no installation required, as it is a cloud-based solution.

Licensing fees are on a yearly basis.

The price could be cheaper. We want it to be as cheap as possible.

Oracle HCM Cloud is a part of Oracle Cloud ERP.

Definitely, I would recommend this solution to others who are interested in using it.

I would rate this solution a seven out of ten.