Oracle HCM Cloud Reviews

All nine product modules have been implemented.

All the features are good. It is primarily focused on recruitment core, HR management, and performance goals.

The price is high, and other products in the market are about 30% less expensive. They should have stronger goals and performance integration in the next release.

We have four years of hands-on experience with Oracle HCM Cloud.

Occasionally there are problems with stability because it's new. We have issues when we implement and run time.

It is a scalable product, and it does not require much maintenance. We have a team of three that manages the solution.

I rate the technical support a six out of ten. They do not have continuity on a ticket, and different people can manage the same request.

The initial setup is fairly straightforward. I rate the setup a ten out of ten.

It can cost over a million dollars to set up Oracle HCM Cloud on a large project.

I rate this solution a three out of ten.

I mainly use HCM Cloud to manage the timesheet to access our payroll and see current roles.

HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.

HCM's analytics features could be improved.

I've been using Oracle HCM Cloud for nine years.

HCM Cloud is pretty stable, and we get clear communication when updates are going to cause outages.

HCM Cloud is scalable.

I previously used SAP.

I would give HCM Cloud a rating of nine out of ten.

I work in Saudi Arabia, the localization is most valuable. This solution has localized the payroll which is a good thing. They are providing the same service to HR with the core HRMS system without budgets procuring separately. Performance talent management, Oracle performance management, and recruiting were different before. Previously, it was video recruiting and onboarding, now they have integrated it into a complete solution.

Cloud learning can be improved. There should be better integration with courses from other platforms. The courses should be able to be brought into the system and available for the user's software company.

In a future release, Oracle needs to provide a tool that is easily customizable. It also requires a lot of effort trying to develop in Oracle Cloud. There should be a visual builder tool like they provide for Oracle customer for visual customer services. This visual builder is a similar type of service for all applications that is available and it would be much better.

I have been using this solution for approximately six years.

The solution is stable.

Most of our clients are medium to large scale businesses.

I have found the technical support to be helpful. Most of all the support services are good.

The implementation can take up to six months. This time depends on what module is being installed. For example, if a company is implementing a finance supply chain HCM and they want to deploy all the rest of the resources at the same time it will take five months maximum.

The solution is expensive.

I rate Oracle HCM Cloud an eight out of ten.

We're primarily using the solution for expansion purposes.

The solution's most valuable features are all the human resources aspects and access management, as well as the talent review. The solution's talent management is very, very good.

The dashboard is easy to use and the interface is very flexible.

The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate. 

The solution needs to allow for more integrations and customizations.

The stability of the product is very good. Sometimes, however, it depends on the network and bandwidth, because it is a cloud-based solution.

We haven't had to contact technical support.

The initial setup is straightforward. It's cloud-based, which makes it easy. We don't have to do anything on hardware; we simply buy the license and start configuring.

Our licensing is renewed on a yearly basis.

We use the cloud deployment model. All Oracle HCM models are only available on the cloud.

Oracle has opened up their solution to allow for anyone to make enhancement requests. Oracle will analyze these requests, and, if it's feasible, they may work to implement the request in new builds.

I would rate the solution eight out of ten.

• Employee and manager self-service
• Online performance review
• Talent management capability
• Mobile capability

• The ability to update your information online from any device is invaluable
• Performing performance reviews online
• Removing the need to use paper
• Giving the data to produce the analytics

These weren't possible before we had this system.

Time Management solution. The native mobile application TAP is in great need of improvement. Apparently, a new version is coming in R12, so we look forward to seeing this.

I have been using this for four years.

In the early releases of the solution, we definitely experienced stability issues. But since R9, the stability has improved considerably. The mobile app TAP is still quite unstable and needs lots of improvement.

We have not encountered any scalability issues.

I would give technical support rating of 3.5/5.

In the beginning, it was poor. Over the last two years, support has improved greatly.

It still needs improvement. Often, it takes a long time for support to respond. They sometimes move issues between countries and shifts. Mostly, the support is good, though.

We had a paper-based system.

We implemented the solution for other customers, so it was straightforward. But it's not something that could be set up without an implementation partner.

Buy the product at Oracle year-end because you get bigger discounts.

We are closely linked to Oracle, so we chose Oracle.

Use the right implementation partner and ADOPT rather than ADAPT. Take the solution as it is delivered and don’t try to adapt it to your needs.

This is a very comprehensive solution, covering every aspect of the HCM profit cycle and the life cycle. It's got from hire to fire. It also has the additional capability for a balanced scorecard, which is a key component of any company evaluation. That comes as part of the balanced scorecard concept, as part of a strategy process within the HCM product portfolio. It's a huge benefit to anyone taking up the Oracle HCM solution.

I think the interfaces could be improved because when you're going into the landing page,  the interfaces look a bit blunt when they could be more user-friendly. I'd like to see some additional modules around direct integration into healthcare devices. If you have a lot of wearable devices wher the information could be directly put into the system it might be able to predict the probability that someone might go on sick leave, for example. Health and wellness could be incorporated into the system and it would be good to see integration with the wearables within the product. I'd also like to see more integration with AI.

I've been using this solution for close to four years. 

This is a stable product. 

Scalability is easily achieved because it's on cloud. 

The technical support of Oracle is extremely good because they have a defined platform, and everything is clear. One area that could be improved is when requests are made and they move it across different time zones over the period of a day. In the morning, it might go to Asia and if the issue hasn't been solved by the end of the day there, it gets shifted to Europe which can be frustrating.

With the correct knowledge, the setup is relatively straightforward. It's not a download and install solution like MS office so you need people who know the product. And it's not a difficult process to configure the module because the options for customizations are standardized within the solution itself. The process and procedures for getting the add-on, or the additional functionalities included in the solution are clearly defined in terms of how the customization would work within that solution. You need to have a technical, functional consultant to do the configuration, customizations or any additions that might be required. 

I rate this solution eight out of 10. 

We have roughly 4,000 customers using Oracle HCM Cloud.

There are a lot of features. I cannot say which is the most valuable. All of them complete each other.

There should be more digital assistance included, like chatbots.

The manager should have more control over direct and indirect reports. In short, the user experience and the user-interface need to be enhanced — especially for management.

I have been using Oracle HCM Cloud for four years.

This solution is very stable. I would give the stability a rating of 90%.

It's in the cloud, so, scalability-wise, you cannot control it; however, I can say that it's very flexible.

The technical support is very good.

Before we started using Oracle HCM Cloud, we used an in-house, customized solution.

I set it up myself. The initial setup is not complex, but it's not simple either, it's somewhere in between. 

On average, it's not a cheap solution.

Make sure that the person who implements it really knows the product.

On a scale from one to ten, I would give this solution a rating of eight. I would give it a higher rating if they improved the UI and user experience, and reduced the price.

Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier.

Oracle should have different bundles to provide access to courses. Then, we would be able to increase our knowledge of how to use Oracle applications.

I've been using this solution for two years.

It is a stable solution.

On a scale from one to ten, with one being bad and ten being the best, I would rate technical support at seven.

Neutral

I would advise you to use Oracle HCM Cloud as it is a user-friendly solution. On a scale from one to ten, I would give an overall rating of seven to this solution.