Oracle HCM Cloud Reviews

SaaS solution that reduces cost of ownership and maintenance

Offers free upgrades with the latest features and add-on capabilities for modules that we require

Oracle provides two upgrades for their cloud HCM solution each year. These upgrades include enhancements to existing functionality, new functionality, or introducing new modules that can manage business processes more efficiently.

For example, at the initial stage, we got core HCM modules that were helpful in managing employees and organizational details.

With subsequent free upgrades, we got the ability to use social connects like chats, group discussions, and online meetings.

With further upgrades, we kept on getting enhanced user experience with revised UI, mobile applications, and iPad-dedicated applications.

These upgrades are part of our service agreement. As long as we keep paying subscription fees, we keep on getting these upgrades for free.

Our organization covers three states in India and 4 in US. Employees are spread across these regions and need to access HCM system on-the-go. Oracle HCM Cloud offers subscription based services to system that includes web based interface, and mobile and ipad application. A simple net connections and credentials are enough for employees to access system and utilize HCM related services like time sheet, leave or personal information update.

In addition to this, inbuild chat system helps employee keep connected with each other and HR Representatives for day-to-day tasks and follow-ups if required.

Our organization is spread out over a wide geographic region. Using cloud-based technology, we assure that all employees and HR teams have a seamless experience from their desktop, on-the-go mobile application, or iPads. They can utilize functions like absences, timesheets, and expense management with a decent internet connection, anywhere and anytime.

As the product is cloud based, it is a heavily standardized system.

There is little or no option to customize business processes, features, or integrate the few exceptional business processes to work with the existing product.

The majority of HR functions are standardized in terms of transactions in the system. However, each organization has peculiar functions, such as their forms.

As of now, there is no functionality in the system to accommodate such exceptions. They do have functionality to incorporate some in other products. These are excluded, especially for cloud HCM.

I have been using this solution for over three years.

We faced stability issues during the nascent stage of implementation, but none after that.

As a part of our service agreement, we provide services to a number of users over a geographic spread and during peak usage times. This communication helped us manage scalability without any challenges.

Technical support, during some stages, was a bit of hassle. As the product is now stable, we have fewer instances that require support.

We used a customized system provided by a local vendor. As our organization grew, we needed a better solution that would work for us and across various geographies.

The initial setup was a bit of challenge. There were issues to take care of such as new terminology, functionality, and legislative requirements.

From our experience, we would recommend to go for a basic system and functionality at the initial stage. Switch to additional (non-essential) modules if, and when, the organization needs better functionality.

Implementing all modules or features in one go might increase implementation time and complicate the process.

We evaluated three other products. Two of them were from local vendors and the other was Workday. As Workday is officially not supported for India, we had to rule that out.

Owning to our past experience with local products, we chose to go with Oracle. The system is supported in all geographic locations that we operate in and has a good presence with clients to reference.

Definitely use it.

It is designed in such way that end users can do their jobs without knowing much technical details. Most of the functions can be handled by an analyst, which in turn, removes the dependency on the IT department. This makes the user self-driven and ultimately increases user satisfaction and human productivity.

1. Collaboration was never so easy. The collaboration of activities in Fusion HCM are much more instinctive as compared to Oracle EBS (anther ERP from Oracle, on which Oracle HCM Cloud is based).
2. Fusion HCM is synchronous with human behavior.
3. It helps to identify potential talent.
4. Graphical and pictorial presentations of team performance tracking and the employee directory allows goal allocation.

The payroll part of the product requires more changes, which I feel are already in the future release of the product.

I've used it for over three years.

Deployment is awesome.

Scalability is awesome.

Implementation is straightforward, provided the implementor has an HR process and legislation-specific knowledge. There are a few Oracle propriety tools and techniques that one has to learn and apply throughout the implementation.

HCM Cloud is built on the latest robust middleware "Fusion Middleware". It includes all great features that come from PeopleSoft, EBS, JDE, Sibel, Hyperion, Taleo etc.

Easy to learn from technical and functional point of view.

We have done our first ever implementation of Payroll and Absence module with over 10,000 people in North America. My advice is to keep yourself up to date with the product and attend the training that Oracle offers.

Return on investment is always a major consideration when making an investment in your company. Here are some key best practices for HCM solutions that you can utilize to increase your return on investment and lower risks:

• Identify your HR processes, and select a complete HCM solution: You need to determine the HCM capabilities that are required and their interaction with each other to maximize business. The key is to understand the interaction of the related HCM processes in different modules and select an HCM solution that allows you to deliver a complete solution without starting a new process at every turn.
• Identify the integration points with other non-HCM applications and solutions: You need to take into account the standard integration of HCM modules with other applications like, Procure-to-pay, Project Accounting, and Internet Expenses etc. For instance sharing the HR position hierarchies for procure-to-pay workflow processes ensures that the procurement managers making purchases are managers with the appropriate authority to make the types of purchases they are making. Considering the need for these integrations will reduce ongoing technical costs and enable greater automated workflow from the solutions implemented.
• Identify international scalability and data ownership compliances: You need to ensure availability, redundancy and performance at all global locations by taking into account the global scalability feature of the HCM solutions. For instance, Multi language support ensures that the managers don't need to maintain separate systems and will help bring together key processes and data thus maximizing business results. Data privacy norms, which differ by country, needs to be considered and long term control of data should be maintained.

I mainly use HCM Cloud to manage the timesheet to access our payroll and see current roles.

HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.

HCM's analytics features could be improved.

I've been using Oracle HCM Cloud for nine years.

HCM Cloud is pretty stable, and we get clear communication when updates are going to cause outages.

HCM Cloud is scalable.

I previously used SAP.

I would give HCM Cloud a rating of nine out of ten.

My clients use it as their HR system.

Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.

Also, they are quite innovative in terms of bringing in more collaborative versions of self services, for example, chat bots being included in the package. You can really scale up the application in HR.

The performance and reaction time can be improved.

Some of the new features that are released affect the stability. This is an area for improvement as well.

I've been working with this solution for six to seven years.

The stability has improved a lot in recent years.

It can easily scale up.

I would recommend Oracle HCM Cloud to my clients and would rate it at eight on a scale from one to ten.

I work in Saudi Arabia, the localization is most valuable. This solution has localized the payroll which is a good thing. They are providing the same service to HR with the core HRMS system without budgets procuring separately. Performance talent management, Oracle performance management, and recruiting were different before. Previously, it was video recruiting and onboarding, now they have integrated it into a complete solution.

Cloud learning can be improved. There should be better integration with courses from other platforms. The courses should be able to be brought into the system and available for the user's software company.

In a future release, Oracle needs to provide a tool that is easily customizable. It also requires a lot of effort trying to develop in Oracle Cloud. There should be a visual builder tool like they provide for Oracle customer for visual customer services. This visual builder is a similar type of service for all applications that is available and it would be much better.

I have been using this solution for approximately six years.

The solution is stable.

Most of our clients are medium to large scale businesses.

I have found the technical support to be helpful. Most of all the support services are good.

The implementation can take up to six months. This time depends on what module is being installed. For example, if a company is implementing a finance supply chain HCM and they want to deploy all the rest of the resources at the same time it will take five months maximum.

The solution is expensive.

I rate Oracle HCM Cloud an eight out of ten.

Our primary use case is for employee self-service, leave of absence, and when they leave.

The most valuable feature for me is fast reporting. If the data has been put correctly within the system, uploaded, or transferred, then it will be able to give us the correct information as we report. The one thing that I have noticed is whatever you put in the request, it is fast to get you the information.

I would like to make sure that the screens that we are working on, do not  require us to have so many steps and layers of screens and that we could go straight to the point. I am referring to both human resources and employees. 

I have been using Oracle HCM Cloud for the past year.

The system is stable. Sometimes we get a breakdown message but that can be due to a lack of electricity and generator issues and not necessarily a fault in the solution itself.

We currently have over one hundred individuals using the program.

I would rate Oracle HCM Cloud an eight on a scale of one to ten.

What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud.

What I also found valuable in the product is that since it's on cloud, you can work with it from any place.

In terms of room for improvement, Oracle HCM Cloud is okay in general, so I don't know if it needs to be improved currently. It's a very complete solution. The payroll has been added to Oracle HCM Cloud, and even its analytics feature is very good, so I find the product okay, though it's not so easy to customize as it's cloud-based.

I've been using Oracle HCM Cloud for eight years.

Oracle HCM Cloud is okay, stability-wise.

Oracle HCM Cloud is a scalable product.

Technical support for Oracle HCM Cloud is okay.

The number of users of Oracle HCM Cloud depends on the project. For example, it could be from five hundred employees to ten thousand employees. I'm not the one who decides on increasing the usage of the product.

My rating for Oracle HCM Cloud is nine out of ten because not everything can be perfect.

My company is an Oracle partner.

We have roughly 4,000 customers using Oracle HCM Cloud.

There are a lot of features. I cannot say which is the most valuable. All of them complete each other.

There should be more digital assistance included, like chatbots.

The manager should have more control over direct and indirect reports. In short, the user experience and the user-interface need to be enhanced — especially for management.

I have been using Oracle HCM Cloud for four years.

This solution is very stable. I would give the stability a rating of 90%.

It's in the cloud, so, scalability-wise, you cannot control it; however, I can say that it's very flexible.

The technical support is very good.

Before we started using Oracle HCM Cloud, we used an in-house, customized solution.

I set it up myself. The initial setup is not complex, but it's not simple either, it's somewhere in between. 

On average, it's not a cheap solution.

Make sure that the person who implements it really knows the product.

On a scale from one to ten, I would give this solution a rating of eight. I would give it a higher rating if they improved the UI and user experience, and reduced the price.