It is designed in such way that end users can do their jobs without knowing much technical details. Most of the functions can be handled by an analyst, which in turn, removes the dependency on the IT department. This makes the user self-driven and ultimately increases user satisfaction and human productivity.
Practice Head - Oracle Cloud at a tech services company with 501-1,000 employees
It gives graphical and pictorial presentations of team performance tracking, although the payroll part requires more changes, which I feel are already in a future release.
What is most valuable?
How has it helped my organization?
- Collaboration was never so easy. The collaboration of activities in Fusion HCM are much more instinctive as compared to Oracle EBS (anther ERP from Oracle, on which Oracle HCM Cloud is based).
- Fusion HCM is synchronous with human behavior.
- It helps to identify potential talent.
- Graphical and pictorial presentations of team performance tracking and the employee directory allows goal allocation.
What needs improvement?
The payroll part of the product requires more changes, which I feel are already in the future release of the product.
For how long have I used the solution?
I've used it for over three years.
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January 2025
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What was my experience with deployment of the solution?
Deployment is awesome.
What do I think about the scalability of the solution?
Scalability is awesome.
How was the initial setup?
Implementation is straightforward, provided the implementor has an HR process and legislation-specific knowledge. There are a few Oracle propriety tools and techniques that one has to learn and apply throughout the implementation.
HCM Cloud is built on the latest robust middleware "Fusion Middleware". It includes all great features that come from PeopleSoft, EBS, JDE, Sibel, Hyperion, Taleo etc.
Easy to learn from technical and functional point of view.
What about the implementation team?
We have done our first ever implementation of Payroll and Absence module with over 10,000 people in North America. My advice is to keep yourself up to date with the product and attend the training that Oracle offers.
What was our ROI?
Return on investment is always a major consideration when making an investment in your company. Here are some key best practices for HCM solutions that you can utilize to increase your return on investment and lower risks:
- Identify your HR processes, and select a complete HCM solution: You need to determine the HCM capabilities that are required and their interaction with each other to maximize business. The key is to understand the interaction of the related HCM processes in different modules and select an HCM solution that allows you to deliver a complete solution without starting a new process at every turn.
- Identify the integration points with other non-HCM applications and solutions: You need to take into account the standard integration of HCM modules with other applications like, Procure-to-pay, Project Accounting, and Internet Expenses etc. For instance sharing the HR position hierarchies for procure-to-pay workflow processes ensures that the procurement managers making purchases are managers with the appropriate authority to make the types of purchases they are making. Considering the need for these integrations will reduce ongoing technical costs and enable greater automated workflow from the solutions implemented.
- Identify international scalability and data ownership compliances: You need to ensure availability, redundancy and performance at all global locations by taking into account the global scalability feature of the HCM solutions. For instance, Multi language support ensures that the managers don't need to maintain separate systems and will help bring together key processes and data thus maximizing business results. Data privacy norms, which differ by country, needs to be considered and long term control of data should be maintained.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an Oracle preferred HCM implementation company, as well as a Platinum Partner with them. We have a very strong relationship with the support, development, and management teams.
Solution Specialist at a computer software company with 10,001+ employees
Stable and easy to use
Pros and Cons
- "HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
- "HCM's analytics features could be improved."
What is our primary use case?
I mainly use HCM Cloud to manage the timesheet to access our payroll and see current roles.
What is most valuable?
HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information.
What needs improvement?
HCM's analytics features could be improved.
For how long have I used the solution?
I've been using Oracle HCM Cloud for nine years.
What do I think about the stability of the solution?
HCM Cloud is pretty stable, and we get clear communication when updates are going to cause outages.
What do I think about the scalability of the solution?
HCM Cloud is scalable.
Which solution did I use previously and why did I switch?
I previously used SAP.
What other advice do I have?
I would give HCM Cloud a rating of nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle HCM Cloud
January 2025
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832,138 professionals have used our research since 2012.
Manager at a tech services company with 10,001+ employees
Provides new features on a quarterly basis
Pros and Cons
- "Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features."
- "The performance and reaction time can be improved."
What is our primary use case?
My clients use it as their HR system.
What is most valuable?
Oracle HCM Cloud adds the latest features on a quarterly basis to the cloud, which makes it very easy for customers to adapt to the new features.
Also, they are quite innovative in terms of bringing in more collaborative versions of self services, for example, chat bots being included in the package. You can really scale up the application in HR.
What needs improvement?
The performance and reaction time can be improved.
Some of the new features that are released affect the stability. This is an area for improvement as well.
For how long have I used the solution?
I've been working with this solution for six to seven years.
What do I think about the stability of the solution?
The stability has improved a lot in recent years.
What do I think about the scalability of the solution?
It can easily scale up.
What other advice do I have?
I would recommend Oracle HCM Cloud to my clients and would rate it at eight on a scale from one to ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Project Manager at Appstec Technology Services
Localized payroll, well integrated, and reliable
Pros and Cons
- "This solution has localized the payroll which is a good thing."
- "Cloud learning can be improved."
What is most valuable?
I work in Saudi Arabia, the localization is most valuable. This solution has localized the payroll which is a good thing. They are providing the same service to HR with the core HRMS system without budgets procuring separately. Performance talent management, Oracle performance management, and recruiting were different before. Previously, it was video recruiting and onboarding, now they have integrated it into a complete solution.
What needs improvement?
Cloud learning can be improved. There should be better integration with courses from other platforms. The courses should be able to be brought into the system and available for the user's software company.
In a future release, Oracle needs to provide a tool that is easily customizable. It also requires a lot of effort trying to develop in Oracle Cloud. There should be a visual builder tool like they provide for Oracle customer for visual customer services. This visual builder is a similar type of service for all applications that is available and it would be much better.
For how long have I used the solution?
I have been using this solution for approximately six years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Most of our clients are medium to large scale businesses.
How are customer service and technical support?
I have found the technical support to be helpful. Most of all the support services are good.
What about the implementation team?
The implementation can take up to six months. This time depends on what module is being installed. For example, if a company is implementing a finance supply chain HCM and they want to deploy all the rest of the resources at the same time it will take five months maximum.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate Oracle HCM Cloud an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Manager
Customized direct usage, with stability regardless of external interruptions, and scalable
Pros and Cons
- "The most valuable feature is fast reporting."
- "I would like to see more direct access for both human resources and employees without so many screens to navigate."
What is our primary use case?
Our primary use case is for employee self-service, leave of absence, and when they leave.
What is most valuable?
The most valuable feature for me is fast reporting. If the data has been put correctly within the system, uploaded, or transferred, then it will be able to give us the correct information as we report. The one thing that I have noticed is whatever you put in the request, it is fast to get you the information.
What needs improvement?
I would like to make sure that the screens that we are working on, do not require us to have so many steps and layers of screens and that we could go straight to the point. I am referring to both human resources and employees.
For how long have I used the solution?
I have been using Oracle HCM Cloud for the past year.
What do I think about the stability of the solution?
The system is stable. Sometimes we get a breakdown message but that can be due to a lack of electricity and generator issues and not necessarily a fault in the solution itself.
What do I think about the scalability of the solution?
We currently have over one hundred individuals using the program.
What other advice do I have?
I would rate Oracle HCM Cloud an eight on a scale of one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a financial services firm with 1-10 employees
Has a good analytics feature, timely product updates, and you can work with it from any place
Pros and Cons
- "What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."
- "It's not so easy to customize as it's cloud-based."
What is most valuable?
What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud.
What I also found valuable in the product is that since it's on cloud, you can work with it from any place.
What needs improvement?
In terms of room for improvement, Oracle HCM Cloud is okay in general, so I don't know if it needs to be improved currently. It's a very complete solution. The payroll has been added to Oracle HCM Cloud, and even its analytics feature is very good, so I find the product okay, though it's not so easy to customize as it's cloud-based.
For how long have I used the solution?
I've been using Oracle HCM Cloud for eight years.
What do I think about the stability of the solution?
Oracle HCM Cloud is okay, stability-wise.
What do I think about the scalability of the solution?
Oracle HCM Cloud is a scalable product.
How are customer service and support?
Technical support for Oracle HCM Cloud is okay.
What other advice do I have?
The number of users of Oracle HCM Cloud depends on the project. For example, it could be from five hundred employees to ten thousand employees. I'm not the one who decides on increasing the usage of the product.
My rating for Oracle HCM Cloud is nine out of ten because not everything can be perfect.
My company is an Oracle partner.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Oracle ERP Specialist at a tech services company with 201-500 employees
Delivers end-to-end functionality that complements all facets of the employee lifecycle
Pros and Cons
- "The technical support is very good."
- "There should be more digital assistance included, like chatbots."
What is our primary use case?
We have roughly 4,000 customers using Oracle HCM Cloud.
What is most valuable?
There are a lot of features. I cannot say which is the most valuable. All of them complete each other.
What needs improvement?
There should be more digital assistance included, like chatbots.
The manager should have more control over direct and indirect reports. In short, the user experience and the user-interface need to be enhanced — especially for management.
For how long have I used the solution?
I have been using Oracle HCM Cloud for four years.
What do I think about the stability of the solution?
This solution is very stable. I would give the stability a rating of 90%.
What do I think about the scalability of the solution?
It's in the cloud, so, scalability-wise, you cannot control it; however, I can say that it's very flexible.
How are customer service and technical support?
The technical support is very good.
Which solution did I use previously and why did I switch?
Before we started using Oracle HCM Cloud, we used an in-house, customized solution.
How was the initial setup?
I set it up myself. The initial setup is not complex, but it's not simple either, it's somewhere in between.
What's my experience with pricing, setup cost, and licensing?
On average, it's not a cheap solution.
What other advice do I have?
Make sure that the person who implements it really knows the product.
On a scale from one to ten, I would give this solution a rating of eight. I would give it a higher rating if they improved the UI and user experience, and reduced the price.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
HCM Consultant at a tech services company
A solution that's stable, with a straightforward setup and easy to use dashboards
Pros and Cons
- "The solution's most valuable features are all the human resources aspects and access management, as well as the talent review. The solution's talent management is very, very good."
- "The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate."
What is our primary use case?
We're primarily using the solution for expansion purposes.
What is most valuable?
The solution's most valuable features are all the human resources aspects and access management, as well as the talent review. The solution's talent management is very, very good.
The dashboard is easy to use and the interface is very flexible.
What needs improvement?
The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate.
The solution needs to allow for more integrations and customizations.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The stability of the product is very good. Sometimes, however, it depends on the network and bandwidth, because it is a cloud-based solution.
How are customer service and technical support?
We haven't had to contact technical support.
How was the initial setup?
The initial setup is straightforward. It's cloud-based, which makes it easy. We don't have to do anything on hardware; we simply buy the license and start configuring.
What's my experience with pricing, setup cost, and licensing?
Our licensing is renewed on a yearly basis.
What other advice do I have?
We use the cloud deployment model. All Oracle HCM models are only available on the cloud.
Oracle has opened up their solution to allow for anyone to make enhancement requests. Oracle will analyze these requests, and, if it's feasible, they may work to implement the request in new builds.
I would rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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