Oracle HCM Cloud Reviews

We are the finance department for an insurance company. We use Oracle HCM Cloud for general ledger and for bookkeeping purposes.

We sometimes use Oracle HCM Cloud for expense reimbursements, procurements, and HR-related items, such as annual leave, tracking, and terminations.

Oracle HCM Cloud helped our organization in terms of the governance structure. It has a strong governance background and has helped us to form a solid structure and approval flow to help us to maintain all the controls over our typical processes.

Our overall evaluation of Oracle HCM Cloud as a general ledger tool is mixed. It is a comprehensive and versatile piece of software.

We have received some unfavorable feedback regarding Oracle HCM Cloud's performance. This has led us to investigate alternative solutions. In my own experience, I have struggled with the slowness of the cloud assessment and the overwhelming complexity of the software's robust architecture. I have reservations about sharing any positive experiences I may have had with the solution.

There are too many functions in the backend of Oracle HCM Cloud, and sometimes, we cannot disable some functions to help us to streamline or to speed up the loading process.

I have been using Oracle HCM Cloud for approximately three years.

On the backend, we have not experienced any difficulties, such as data loss or unexpected downtime. However, the user interface presents various issues such as server connection problems and errors, resulting in the need to close our browser and wait for several minutes before reconnecting to the cloud.

The connection issue seems to only affect this particular software as we have not experienced any problems connecting to other websites. As for performance, some backend batch processes, such as the data model, run efficiently which is a positive aspect. However, when heavily utilizing the user interface, batch problems seem to occur frequently.

The scalability of the solution is wonderful, we use the integration cloud. 

I have used other similar solutions.

The installation of Oracle HCM Cloud is difficult. It took us eight months to implement and three months of operations.

I rate the initial setup of Oracle HCM Cloud a three out of ten.

We use the help from Oracle HCM Cloud for the implementation.

The data traffic cost is expensive. The solution can scale up beyond my imagination, but the cost can rise up easily.

We evaluated NetSuite.

We have a team of five that does the maintenance of the solution.

My advice to others is for them to try out the solution to see if it fits their use case.

I rate Oracle HCM Cloud a five out of ten.

In our organization, we leverage Oracle HCM Cloud extensively for a wide range of HR processes. This includes payroll management, employee services, and both manager and employee self-service functionalities. However, it's worth noting that we haven't implemented it specifically for recruitment.

The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy. 

I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less. 

I have been using the product for two and a half years. 

I rate the product's stability a ten out of ten.

I would rate the tool's scalability a nine on a scale of one to ten. 

Oracle's support is very good. 

The initial setup's rating is around a six on a scale from one to ten, and the process was of medium complexity. The complexity varies depending on the specific aspects of the implementation process. It took approximately eight to nine months for the deployment. The deployment team consisted of 15 resources. Four people are currently needed for maintenance.

An integrator helped us with the tool's deployment. 

The return on investment is about seven out of ten.

I rate the product's pricing a seven out of ten. A comprehensive understanding of your requirements is essential for successful deployment. Without it, the process may become challenging and less likely to succeed.

I rate the overall product an eight out of ten. 

They were trying to find one solution for the entire organization, which is why they were attempting to use HCM Cloud in combination with the Oracle solution for procurement and finance.

It helped the company in transitioning to a single platform rather than using multiple enterprises.

Oracle is a strong option for purchasing or procurement.

I prefer Workday.

The user interface, as well as the interfaces between modules, should definitely be enhanced.

I worked with Oracle HCM Cloud for two years.

Oracle HCM Cloud is a very stable solution.

Oracle HCM Cloud is scalable.

We had approximately 10,000 employees, in our company.

I would rate the technical support a three out of five.

Neutral

I use Workday, every day, and I have also worked in SAP.

Workday, in my opinion, is the best HCM solution.

The initial setup was pretty complex.

We had a team of 50 people to deploy this solution and a smaller team of 10 to 15 for maintenance afterward.

We used a third-party consultant to assist us with the deployment.

The company had seen a return on investment while using this solution.

The timeline that they give you to implement is always too compact.

I would rate Oracle HCM Cloud a seven out of ten.

We are customers of Oracle and I'm employed as the delivery manager.

This solution is valuable because it's robust and very dependable. 

We now have Oracle Cloud Recruiter which is an upgraded version of Fusion. It requires a separate implementation rather than being an upgrade from the older version. It more or less requires an additional investment from us for another round of implementation. That migration is challenging. Fusion is more of a traditional solution so I'd like to see them include anything that will make it relevant for the current generation. Navigation currently requires more steps than it should. 

I've been using this solution for five years. 

The solution is stable. 

The solution is scalable, we have around 5500 users.

Some of the support staff are really good. We have issues when they hand off an outstanding issue to the next person.

When we implemented it was really difficult. We used third parties to implement but the job wasn't sufficient for our needs. HCM can't be deployed in-house which means dependency on implementation partners. If they are not adequately capable, it costs us. We had a very difficult experience with our initial deployment. Maintenance is directly relational to the usage and I'm not getting good mileage out of that. 

Our ROI is okay but it's not in line with what we would like to see or have going forward and that's the challenge. If I want to get a good ROI, I have to invest in improvements. I don't have great mileage as things stand. The solution needs constant feeding and constant spending. 

It's difficult to assess whether this is an expensive solution. Salesforce, for example, costs about $100+ per month, but it has significant business visibility in terms of revenue, along with great extension ability. Fusion costs less but the usage is low because there's little to entice our employees to access it. 

Salesforce is the main competitor in this field and always comes out on top for us because of its customer support and speed in responding to and resolving any issues. They are very quick. SalesForce is also one of the best in terms of a solution of our choice, probably followed by NetSuite. Fusion lacks sufficient ability. 

I rate this solution six out of 10 because it's lacking in certain areas and not at the cutting edge in terms of market needs. I've seen many other tools that really serve our needs but we don't have that here because of their old-fashioned approach. 

We used Oracle HCM Cloud for the consolidation of data in a data warehouse and data mart. We also used for query script management and information distribution. These are the main use cases of this tool.

I find Oracle HCM Cloud very useful for gathering data or information, with its best benefit being data integration. I also like that it manages query scripts and distributes the information.

What could be improved or added to Oracle HCM Cloud is having it integrated with collaboration tools, e.g. Git. Git is a tool you can use for project integration. I'd like for this solution to be integrated with Git.

I've used Oracle HCM Cloud for four years. We're not currently using it because the project we're working on now doesn't require this solution, but the last time we used it was six months ago.

Oracle HCM Cloud is a stable solution.

I find Oracle HCM Cloud easy to scale.

This solution has very good technical support. Oracle also has enough support documentation in the internet.

It's very easy to set up Oracle HCM Cloud.

I can recommend Oracle HCM Cloud to others, because it helped us in some of our projects. People should use this product because it can help make them productive.

I'm rating Oracle HCM Cloud an eight out of ten.

The newer Redwood team is more client-focused and this is very valuable.

What's not working that well at the moment is the information flow between the different HR modules. This can be improved by Oracle.

I have been working with Oracle HCM Cloud for six years. 

The solution is very stable. 

There are 250 users.

The initial setup is easy. 

The pricing is reasonable. 

Overall, I rate the solution an eight out of ten. 

In my current company, we are using Taleo for recruitment. However, Taleo is not used as completely. It's more used by the end user. Here, we are using the solution for global HR, payroll, self-service, and absence management. We are using it as a full-fledged product.

While it is a beautiful solution in terms of design, we are facing some issues on the payroll side. When payroll processing, we are getting rising service requests and we are getting delayed responses from support. It can take 20 to 30 days to get a solution. 

I'm working on SaaS environment and we are not able to build some business condition validations like validations.

For example, if you use a business trip request feature, we are having some validations, yet we have to check the budget availability. We are capturing that budget availability yet we are not able to do the consolidation and documentation. It's not seamless. 

The application design is beautiful. The applications pages and navigation are very clear.

It is very easy to set up and implement. 

It's not very stable. We have been getting many bugs.

We're not receiving the proper support.

We're having issues with business validation features. 

I've been using the solution for almost four years. 

We're hoping there will be more stability by the end of the year. Right now, it is unstable, and there are bugs. We've dealt with them since day one. That said, many bugs have been resolved. It's getting better. Right now, I'd rate the stability at a six or seven out of ten. 

The solution is scalable and compatible in terms of expanding outward. It's not a problem. 

Technical support is not good. Even if we rate the severity and the need is high, they won't reply fast. They aren't available 24/7. We've done many escalations and they just aren't quick to respond. For example, when something is going wrong with payroll, that's something that needs to be fixed fast. And yet, they just don't move on it. 

The setup is real easy. When compared to the previous version, it's quite simple. Of course, users need to understand a little bit of mapping. That will take some time to understand. For me, it has taken more than one hour to get that complete data flow under mapping sorted out.

Since I am confident with the setup, I can jump right into production. I'm not doing development; I'm just doing setups.

Sometimes there is maintenance. For example, the customer will need some enhancements. There might need to be reporting extensions added. However, it's manageable. It's not a big issue if maintenance needs to be done.

I don't have any visibility on the pricing or licensing. 

I'm a developer and lead consultant. 

I'm currently working with the latest version of the solution. 

In comparison to other solutions, this product is very beautiful. It's a pretty good product overall. 

I'd rate the solution seven out of ten. 

It is a global HR system for the company, including talent acquisition, hiring, and onboarding.

It has completely changed the way we work, because it automated the majority of our HR processes. As an example, we used the system for our construction site offices, and were able to increase our hiring right on site by more than 70 percent.

It's a very configurable solution, because we operate in 13 countries at the moment. It was quite easy to configure the system to support local processes and be compliant with local legislation.

I would focus on making high volume recruitment more bulky. E.g., if we could clone offer at the same hourly rate for the same position, it would be helpful.

We haven't had a single issue with stability, and we've been using it for more than three years.

It's highly scalable and configurable.

Technical support was a limited arrangement in terms of issues going on. We go through their channels of raising support tickets, and the tickets are addressed in due course. We just entered into this arrangement due to cost. 

Once my team and I learned more about the product, the initial setup process became very straightforward.

We were not very lucky with our implementation partner. 

Make sure you get references regarding implementation partner credentials.