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Senior VP, Human Resources at a financial services firm with 1,001-5,000 employees
Real User
Comes with payroll management, employee services, and both manager and employee self-service functionalities.
Pros and Cons
  • "The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy."
  • "I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."

What is our primary use case?

In our organization, we leverage Oracle HCM Cloud extensively for a wide range of HR processes. This includes payroll management, employee services, and both manager and employee self-service functionalities. However, it's worth noting that we haven't implemented it specifically for recruitment.

What is most valuable?

The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy. 

What needs improvement?

I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less. 

For how long have I used the solution?

I have been using the product for two and a half years. 

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Oracle HCM Cloud
October 2024
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What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

I would rate the tool's scalability a nine on a scale of one to ten. 

How are customer service and support?

Oracle's support is very good. 

How was the initial setup?

The initial setup's rating is around a six on a scale from one to ten, and the process was of medium complexity. The complexity varies depending on the specific aspects of the implementation process. It took approximately eight to nine months for the deployment. The deployment team consisted of 15 resources. Four people are currently needed for maintenance.

What about the implementation team?

An integrator helped us with the tool's deployment. 

What was our ROI?

The return on investment is about seven out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. A comprehensive understanding of your requirements is essential for successful deployment. Without it, the process may become challenging and less likely to succeed.

What other advice do I have?

I rate the overall product an eight out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Pascal Frey - PeerSpot reviewer
IT Officer, Corporate Systems at European Union Intellectual Property Office
Real User
Top 5
Is reasonably priced and offers great support
Pros and Cons
  • "The newer Redwood team is more client-focused and this is very valuable."
  • "What's not working that well at the moment is the information flow between the different HR modules. This can be improved by Oracle."

What is most valuable?

The newer Redwood team is more client-focused and this is very valuable.

What needs improvement?

What's not working that well at the moment is the information flow between the different HR modules. This can be improved by Oracle.

For how long have I used the solution?

I have been working with Oracle HCM Cloud for six years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

There are 250 users.

How was the initial setup?

The initial setup is easy. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. 

What other advice do I have?

Overall, I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Oracle HCM Cloud
October 2024
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
Technical Team Lead at Rotary International
Real User
Top 5Leaderboard
Once all the necessary configurations are in place, users can expect a smooth experience while using the solution
Pros and Cons
  • "The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult."
  • "Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown."

What is our primary use case?

Oracle HCM Cloud is used for enterprise expenses and modules. It is also used for managing the workforce's jobs, positions, and roles.

What is most valuable?

Oracle HCM Cloud offers several valuable features, including financial, procurement, and expense clouds. Additionally, the solution's ability to manage employee churn rate, expense reporting, and user-friendliness are noteworthy features. For financial management, users can integrate with a subscription through the Accounting Hub. The procure-to-pay and order-to-cash processes are seamless in Oracle HCM Cloud. Once all configurations are in place, users can enjoy a smooth experience. Also, the solution's performance is very good.

What needs improvement?

It requires to improve its SaaS products, cash flows, and delivery APIs as we are encountering 500 or 404 errors within our organization. Additionally, enhancements must be made to the SaaS API and Oracle ERP Cloud. Having a tool for continuous integration and deployment would also be beneficial. Moreover, limitations related to file size need to be addressed. Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown. Therefore, Oracle should provide users with information on their utilization and threshold limits, such as increasing memory or scaling up or down on CPUs. We are looking for such recommendations from Oracle.

For how long have I used the solution?

Our company has been using Oracle HCM Cloud, and in a couple of months, it will mark the completion of two years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Oracle HCM Cloud is a scalable solution, especially since the cloud version is scalable vertically and horizontally. In our organization, more than 100 employees use the solution. Also, in our organization, we do have plans to increase its usage.

How are customer service and support?

At our workplace, we have contacted Oracle's technical support. I rate the solution's technical support a seven out of ten. I would like to see the support for API integration improve.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In PeopleSoft, we are using its financials. Currently, we migrated to an ERP solution. So, we are just using the PeopleTools and the application, in which the tools can be upgraded. In my organization, we have a large user base where we integrate the data with Workday. PeopleSoft HCM and Workday were the options we were using before choosing Oracle HCM Cloud. So, we moved away from PeopleSoft and implemented Oracle Cloud ERP, and that's when we bought Oracle HCM Cloud. The main reason for doing so was the expenses.

How was the initial setup?

The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult.

What was our ROI?

It has only been 18 months since implementation. So, it is too early to calculate the ROI. We need another six months to consider the ROI calculation.

What's my experience with pricing, setup cost, and licensing?

Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users.

What other advice do I have?

Oracle HCM Cloud can be a viable option for organizations, provided the configurations and rules are properly implemented. The solution tends to work better when an organization does not have much employee turnover or churn rate. However, once a year, in the event of a churn-out of 60,000 employees in a single day, there may be delays in synchronizing certain details. Overall, I rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Daphne Navarro - PeerSpot reviewer
Sales Manager at Quanam
MSP
Top 20
Employee lifecycle management solution that facilitates learning and career development pathways
Pros and Cons
  • "This solution is user friendly and can be used on a mobile phone without a computer."
  • "Although the performance management is good, it could be improved as its functionality is quite basic."

What is our primary use case?

I use the Oracle Learning Cloud and it is a really easy solution to work with. I can take all my courses online, offline and after the solution is updated. All my progress gets tracked. Different learning paths for certain topics are provided and Oracle relates courses across certain topics. 

For my manager, it is easy to understand my progress and how I have advanced. The solution offers good performance management that can be used to facilitate growth discussions with managers. 

What is most valuable?

This solution is user friendly and can be used on a mobile phone without a computer.

What needs improvement?

Although the performance management is good, it could be improved as its functionality is quite basic. The metrics could be improved as well as the solution's ability to integrate with other solutions. 

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This is a very stable solution. We have not experienced any issues. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

I would rate the support for this solution an eight out of ten. They have different ways to raise tickets and a number to call but they aren't always easy to reach. 

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved in the initial setup but I believe that it is easy based on my team's experience. When setting up the solution for customers, we have teams of three including a project manager, functional consultant and a technical consultant. 

What other advice do I have?

Those considering using this solution should have a clear idea of exactly what they are looking for and follow good processes when it comes to setting it up. 

I would rate this solution a nine out of ten because it is a really good solution with small areas of improvement. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Trang Tran - PeerSpot reviewer
Senior Analyst Programmer at Ambulance Victoria
Real User
Top 20
HCM solution for onboarding users and managing employees but could be more user-friendly
Pros and Cons
  • "In terms of ERP, it's a good product. It's convenient."
  • "It could be more user-friendly."

What is our primary use case?

It's for HCM, onboarding users, and managing employees.

The solution is deployed on the cloud, and we always use the latest version.

There are more than 1,000 people using this solution in my organization when they want to create or expand their learning system.

What is most valuable?

In terms of ERP, it's a good product. It's convenient.

What needs improvement?

It could be more user-friendly.

For how long have I used the solution?

I've been using this solution for 18 months.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

Technical support is okay.

How was the initial setup?

Setup isn't easy, but it's not difficult either.

What about the implementation team?

We used a consultant for deployment.

What other advice do I have?

I would rate this solution 7 out of 10.

For those who want to start using this solution, I recommend that they train and set aside some time for the upgrade testing.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
HR IS at McDermott International
Real User
It is a configurable, scalable solution. High volume recruitment should be more bulky.
Pros and Cons
  • "It is a configurable, scalable solution."
  • "We haven't had a single issue with stability, and we've been using it for more than three years."
  • "I would focus on making high volume recruitment more bulky."

What is our primary use case?

It is a global HR system for the company, including talent acquisition, hiring, and onboarding.

How has it helped my organization?

It has completely changed the way we work, because it automated the majority of our HR processes. As an example, we used the system for our construction site offices, and were able to increase our hiring right on site by more than 70 percent.

What is most valuable?

It's a very configurable solution, because we operate in 13 countries at the moment. It was quite easy to configure the system to support local processes and be compliant with local legislation.

What needs improvement?

I would focus on making high volume recruitment more bulky. E.g., if we could clone offer at the same hourly rate for the same position, it would be helpful.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

We haven't had a single issue with stability, and we've been using it for more than three years.

What do I think about the scalability of the solution?

It's highly scalable and configurable.

How is customer service and technical support?

Technical support was a limited arrangement in terms of issues going on. We go through their channels of raising support tickets, and the tickets are addressed in due course. We just entered into this arrangement due to cost. 

How was the initial setup?

Once my team and I learned more about the product, the initial setup process became very straightforward.

What about the implementation team?

We were not very lucky with our implementation partner. 

Make sure you get references regarding implementation partner credentials.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SehrishTahir - PeerSpot reviewer
Account Manager at Jaffer Business Systems
Real User
Top 5Leaderboard
Customizable, frequent updates, and reliable
Pros and Cons
  • "The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution"
  • "The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."

What is our primary use case?

We provide solutions to customers, such as Oracle HCM Cloud.

We have one financial institution customer that we are in the process of implementing the solution. 

The solution is used for finances, procurement, and for everything HR.

What is most valuable?

The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution 

What needs improvement?

The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces.

Oracle HCM Cloud is not integrated well into Pakistan's industries.

For how long have I used the solution?

Within the past year, I have utilized Oracle HCM Cloud.

What do I think about the stability of the solution?

The solution is reliable and stable.

The cloud version of the solution is quicker than the on-premise.

What do I think about the scalability of the solution?

Scalability is not required, but it is scalable. However, there are plenty of modules if a company wants to purchase them.

How are customer service and support?

The support could improve to provide companies with migration assistance. The response time for the support from Oracle HCM Cloud is good.

Which solution did I use previously and why did I switch?

I have used other solutions, such as SAP SuccessFactors.

How was the initial setup?

We have a lot of data to implement in a large banking environment making the process difficult. It can take approximately two to four months. In smaller environments the implementation.

What's my experience with pricing, setup cost, and licensing?

The is a license needed to use the solution. The license can be paid in different increments, such as quarterly.

What other advice do I have?

I would recommend this solution to others.

This is the solution we are currently using and we would like to encourage others to implement it as well. With half of our team working from home, it is important for our HR staff to be accessible through the cloud. There is no need for them to physically come to the office as they can easily access their service apps and dashboards remotely.

I rate Oracle HCM Cloud a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Software Developer
Real User
Top 5Leaderboard
Integrates well, high availability, and suitable for large sized companies
Pros and Cons
  • "The most valuable feature of Oracle HCM Cloud is its integration."
  • "Oracle HCM Cloud could improve by adding AI and more offline capabilities."

What is our primary use case?

We were using Oracle HCM Cloud for many tasks, such as procurement, and supply chain risk management.

What is most valuable?

The most valuable feature of Oracle HCM Cloud is its integration.

What needs improvement?

Oracle HCM Cloud could improve by adding AI and more offline capabilities.

For how long have I used the solution?

I have been using Oracle HCM Cloud for approximately eight years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. The solution is best suited for mid-sized to large companies.

Which solution did I use previously and why did I switch?

I have previously used NetSuite and SAP Business One.

How was the initial setup?

The initial setup of Oracle HCM Cloud is complex. It is complex for coding and creating. The solution is highly flexible and has many features with the configuration making it more complex than the NetSuite. The configuration setup takes time.

What's my experience with pricing, setup cost, and licensing?

The price for Oracle HCM Cloud is expensive in Iran, but in other countries, such as Turkey, it can be reasonably priced. 

There are times when the deployment requirements can change and in some cases, we need to have a lot of customization and personalization. This can increase the time the project takes and the cost of the project. 

There are some projects where we need third-party software. For example, in a large Turkey and Dubai company, we use the time and labor inside Oracle, but for the others, we didn't use them. We have to create it in-house or we can buy the missing tool from another company. The integration from these third-party companies costs money.

What other advice do I have?

We make a lot of effort in finding what is the best suitable solution for a company. I would recommend others to do their best and research what solution best suits their company's use case and proceed from there. 

I rate Oracle HCM Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Oracle HCM Cloud Report and get advice and tips from experienced pros sharing their opinions.