We used Oracle HCM Cloud for HRMS to access without a perpetual license. We aimed to transition employees to the cloud because Oracle planned to stop support for E Business Suite by twenty twenty-five. We wanted to test and understand how Oracle HCM Cloud would support our business needs.
Head Of Information Technology at SAISOFT
Streamlines HR operations and reduces management through valuable self-service features
Pros and Cons
- "Absence management, self-release, self-service, and raising help desk issues are particularly valuable."
- "I would recommend Oracle HCM Cloud to others."
- "Legal local legislation integration could improve."
- "Legal local legislation integration could improve."
What is our primary use case?
How has it helped my organization?
It facilitates operations by enabling tasks such as digitizing employee records, details, and documents. This reduces the need for a large team to manage operations.
What is most valuable?
Absence management, self-release, self-service, and raising help desk issues are particularly valuable. This makes operations easier, and Oracle has excelled in this area with Fusion Explorer.
What needs improvement?
Legal local legislation integration could improve. Instead of uploading documents, a default integration with local government authorities would simplify onboarding. This would enhance the overall efficiency.
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Oracle HCM Cloud
December 2024
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For how long have I used the solution?
I have been handling Oracle HCM Cloud for seven or eight years.
What do I think about the stability of the solution?
The solution is quite stable, and I would rate its stability between eight to nine out of ten.
What do I think about the scalability of the solution?
You can't scale HCM on Fusion Cloud as a standalone service. However, Oracle provides a platform as a service where extensions are possible.
How are customer service and support?
Oracle provides robust technical support, with regular updates every six months or quarterly. I rate the technical support as eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward because of our familiarity with Oracle E Business Suite. The interface is slightly similar, which eased the transition.
What was our ROI?
The ROI is more about easing operations rather than quantifiable metrics. Digitizing operations means fewer employees are needed to manage various tasks, bringing an indirect ROI.
What's my experience with pricing, setup cost, and licensing?
Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.
What other advice do I have?
I would recommend Oracle HCM Cloud to others. On a scale of one to ten, I would rate Oracle HCM Cloud as nine because it meets our needs effectively.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 23, 2024
Flag as inappropriateICT at Clarinox Technologies
Streamlined payroll setup with talent management enhancements
Pros and Cons
- "It is simple to use and can streamline processes because it does not require further development."
- "Oracle HCM Cloud could improve in its integration with access control devices."
What is our primary use case?
Oracle HCM Cloud is a payroll management system. It is fully configured and helps in setting up payroll with ease. It includes applications for talent management and workforce management, allowing for easy control.
How has it helped my organization?
The solution is simple to set up because it's a payroll system that is fully configured. It requires just adding employees and the payroll is set. It is simple to use and helps save time in processing payroll.
What is most valuable?
The most valuable features of Oracle HCM Cloud are its ease of setup, being ready for consumption, talent management, and workforce management applications.
It is simple to use and can streamline processes because it does not require further development.
Additionally, it saves time when processing payroll.
What needs improvement?
Oracle HCM Cloud could improve in its integration with access control devices. When managing workforce, integration with such devices would help capture employee clock-in times seamlessly.
For how long have I used the solution?
I have been using Oracle HCM Cloud for two years.
What do I think about the stability of the solution?
While I have not seen any downtime, the system can be slow at times. Overall, I would rate its stability as an eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Oracle HCM Cloud as seven out of ten.
How are customer service and support?
I would rate customer service a seven because it takes a process to reach a real person, often involving chats with AutoChat first.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we used a locally customized solution called HR Master. We switched to Oracle HCM Cloud due to its stability and better support.
How was the initial setup?
The initial setup of Oracle HCM Cloud is very easy and fast to use.
What about the implementation team?
Our deployment was done in-house without any third-party involvement.
What was our ROI?
I have seen measurable benefits from Oracle HCM Cloud. It is time-saving in payroll processing.
What's my experience with pricing, setup cost, and licensing?
The pricing is not bad, however, it is not affordable for everyone, especially in Africa.
What other advice do I have?
I would recommend Oracle HCM Cloud to others and rate the overall solution as eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 22, 2024
Flag as inappropriateBuyer's Guide
Oracle HCM Cloud
December 2024
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Senior VP, Human Resources at a financial services firm with 1,001-5,000 employees
Comes with payroll management, employee services, and both manager and employee self-service functionalities.
Pros and Cons
- "The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy."
- "I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."
What is our primary use case?
In our organization, we leverage Oracle HCM Cloud extensively for a wide range of HR processes. This includes payroll management, employee services, and both manager and employee self-service functionalities. However, it's worth noting that we haven't implemented it specifically for recruitment.
What is most valuable?
The tool's implementation has resulted in significant time savings, ranging from 30 to 50 percent across various processes. Oracle HCM, particularly its payroll functionality, has proven to be highly valuable for our organization. Additionally, the ability to implement various customizations has proven valuable. The robust nature of Oracle HCM Cloud ensures high accuracy.
What needs improvement?
I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less.
For how long have I used the solution?
I have been using the product for two and a half years.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a nine on a scale of one to ten.
How are customer service and support?
Oracle's support is very good.
How was the initial setup?
The initial setup's rating is around a six on a scale from one to ten, and the process was of medium complexity. The complexity varies depending on the specific aspects of the implementation process. It took approximately eight to nine months for the deployment. The deployment team consisted of 15 resources. Four people are currently needed for maintenance.
What about the implementation team?
An integrator helped us with the tool's deployment.
What was our ROI?
The return on investment is about seven out of ten.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a seven out of ten. A comprehensive understanding of your requirements is essential for successful deployment. Without it, the process may become challenging and less likely to succeed.
What other advice do I have?
I rate the overall product an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Officer, Corporate Systems at European Union Intellectual Property Office
Is reasonably priced and offers great support
Pros and Cons
- "The newer Redwood team is more client-focused and this is very valuable."
- "What's not working that well at the moment is the information flow between the different HR modules. This can be improved by Oracle."
What is most valuable?
The newer Redwood team is more client-focused and this is very valuable.
What needs improvement?
What's not working that well at the moment is the information flow between the different HR modules. This can be improved by Oracle.
For how long have I used the solution?
I have been working with Oracle HCM Cloud for six years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
There are 250 users.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 16, 2024
Flag as inappropriateTechnical Team Lead at Rotary International
Once all the necessary configurations are in place, users can expect a smooth experience while using the solution
Pros and Cons
- "The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult."
- "Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown."
What is our primary use case?
Oracle HCM Cloud is used for enterprise expenses and modules. It is also used for managing the workforce's jobs, positions, and roles.
What is most valuable?
Oracle HCM Cloud offers several valuable features, including financial, procurement, and expense clouds. Additionally, the solution's ability to manage employee churn rate, expense reporting, and user-friendliness are noteworthy features. For financial management, users can integrate with a subscription through the Accounting Hub. The procure-to-pay and order-to-cash processes are seamless in Oracle HCM Cloud. Once all configurations are in place, users can enjoy a smooth experience. Also, the solution's performance is very good.
What needs improvement?
It requires to improve its SaaS products, cash flows, and delivery APIs as we are encountering 500 or 404 errors within our organization. Additionally, enhancements must be made to the SaaS API and Oracle ERP Cloud. Having a tool for continuous integration and deployment would also be beneficial. Moreover, limitations related to file size need to be addressed. Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown. Therefore, Oracle should provide users with information on their utilization and threshold limits, such as increasing memory or scaling up or down on CPUs. We are looking for such recommendations from Oracle.
For how long have I used the solution?
Our company has been using Oracle HCM Cloud, and in a couple of months, it will mark the completion of two years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Oracle HCM Cloud is a scalable solution, especially since the cloud version is scalable vertically and horizontally. In our organization, more than 100 employees use the solution. Also, in our organization, we do have plans to increase its usage.
How are customer service and support?
At our workplace, we have contacted Oracle's technical support. I rate the solution's technical support a seven out of ten. I would like to see the support for API integration improve.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
In PeopleSoft, we are using its financials. Currently, we migrated to an ERP solution. So, we are just using the PeopleTools and the application, in which the tools can be upgraded. In my organization, we have a large user base where we integrate the data with Workday. PeopleSoft HCM and Workday were the options we were using before choosing Oracle HCM Cloud. So, we moved away from PeopleSoft and implemented Oracle Cloud ERP, and that's when we bought Oracle HCM Cloud. The main reason for doing so was the expenses.
How was the initial setup?
The initial setup or implementation process of the solution is fine. The deployment process took place in two days. So, once one has the runbook and everything in place, it is not that difficult.
What was our ROI?
It has only been 18 months since implementation. So, it is too early to calculate the ROI. We need another six months to consider the ROI calculation.
What's my experience with pricing, setup cost, and licensing?
Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users.
What other advice do I have?
Oracle HCM Cloud can be a viable option for organizations, provided the configurations and rules are properly implemented. The solution tends to work better when an organization does not have much employee turnover or churn rate. However, once a year, in the event of a churn-out of 60,000 employees in a single day, there may be delays in synchronizing certain details. Overall, I rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Analyst Programmer at Ambulance Victoria
HCM solution for onboarding users and managing employees but could be more user-friendly
Pros and Cons
- "In terms of ERP, it's a good product. It's convenient."
- "It could be more user-friendly."
What is our primary use case?
It's for HCM, onboarding users, and managing employees.
The solution is deployed on the cloud, and we always use the latest version.
There are more than 1,000 people using this solution in my organization when they want to create or expand their learning system.
What is most valuable?
In terms of ERP, it's a good product. It's convenient.
What needs improvement?
It could be more user-friendly.
For how long have I used the solution?
I've been using this solution for 18 months.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
Technical support is okay.
How was the initial setup?
Setup isn't easy, but it's not difficult either.
What about the implementation team?
We used a consultant for deployment.
What other advice do I have?
I would rate this solution 7 out of 10.
For those who want to start using this solution, I recommend that they train and set aside some time for the upgrade testing.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It is a configurable, scalable solution. High volume recruitment should be more bulky.
Pros and Cons
- "It is a configurable, scalable solution."
- "We haven't had a single issue with stability, and we've been using it for more than three years."
- "I would focus on making high volume recruitment more bulky."
What is our primary use case?
It is a global HR system for the company, including talent acquisition, hiring, and onboarding.
How has it helped my organization?
It has completely changed the way we work, because it automated the majority of our HR processes. As an example, we used the system for our construction site offices, and were able to increase our hiring right on site by more than 70 percent.
What is most valuable?
It's a very configurable solution, because we operate in 13 countries at the moment. It was quite easy to configure the system to support local processes and be compliant with local legislation.
What needs improvement?
I would focus on making high volume recruitment more bulky. E.g., if we could clone offer at the same hourly rate for the same position, it would be helpful.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
We haven't had a single issue with stability, and we've been using it for more than three years.
What do I think about the scalability of the solution?
It's highly scalable and configurable.
How is customer service and technical support?
Technical support was a limited arrangement in terms of issues going on. We go through their channels of raising support tickets, and the tickets are addressed in due course. We just entered into this arrangement due to cost.
How was the initial setup?
Once my team and I learned more about the product, the initial setup process became very straightforward.
What about the implementation team?
We were not very lucky with our implementation partner.
Make sure you get references regarding implementation partner credentials.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Account Manager at Jaffer Business Systems
Customizable, frequent updates, and reliable
Pros and Cons
- "The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution"
- "The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces."
What is our primary use case?
We provide solutions to customers, such as Oracle HCM Cloud.
We have one financial institution customer that we are in the process of implementing the solution.
The solution is used for finances, procurement, and for everything HR.
What is most valuable?
The most valuable features of Oracle HCM Cloud are the easy ability to customize the solution and applications. Additionally, the solution updates the solution
What needs improvement?
The solution could improve by having better integration between on-premise and the cloud. It can be difficult and time-consuming to migrate our applications and interfaces.
Oracle HCM Cloud is not integrated well into Pakistan's industries.
For how long have I used the solution?
Within the past year, I have utilized Oracle HCM Cloud.
What do I think about the stability of the solution?
The solution is reliable and stable.
The cloud version of the solution is quicker than the on-premise.
What do I think about the scalability of the solution?
Scalability is not required, but it is scalable. However, there are plenty of modules if a company wants to purchase them.
How are customer service and support?
The support could improve to provide companies with migration assistance. The response time for the support from Oracle HCM Cloud is good.
Which solution did I use previously and why did I switch?
I have used other solutions, such as SAP SuccessFactors.
How was the initial setup?
We have a lot of data to implement in a large banking environment making the process difficult. It can take approximately two to four months. In smaller environments the implementation.
What's my experience with pricing, setup cost, and licensing?
The is a license needed to use the solution. The license can be paid in different increments, such as quarterly.
What other advice do I have?
I would recommend this solution to others.
This is the solution we are currently using and we would like to encourage others to implement it as well. With half of our team working from home, it is important for our HR staff to be accessible through the cloud. There is no need for them to physically come to the office as they can easily access their service apps and dashboards remotely.
I rate Oracle HCM Cloud a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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