Oracle HCM Cloud Reviews

I have completed many projects in human capital and human resources using Oracle HCM Cloud. This is across multiple countries and industries and for areas including workforce deployment, absence management, business intelligence reports, and human capital management.

The most valuable feature is the support for mobile devices. For example, you can open your account, record absences, or review payslips all on your mobile device.

The look and feel of the interface are very nice. It is user-friendly.

It would be very nice if we were able to roll back transactions from data that was loaded with the data loader.

I have been working with HCM Cloud for five years.

Oracle HCM is a stable product.

This solution is scalable. Our clients are medium-sized companies and enterprises. One of our clients has 54,000 employees who are managed using it. Other examples include clients with 56000, 26000, 2400, and as low as 70 employees.

Prior to HCM Cloud, I worked with the Oracle E-Business Suite. I have not worked with products from other vendors.

The initial setup is straightforward and user-friendly. The length of time required for deployment depends on the modules that are being implemented. Implementing the servers will take approximately four months.

Our in-house team implements Oracle HCM for our clients. We have five people in the company who work with Oracle.

Oracle HCM offers many features at a low price. The pricing is very good.

This is a good product and I recommend implementing it.

I would rate this solution a nine out of ten.

Compared to earlier, older versions, HCM Cloud has built-in business intelligence and reporting capabilities, and not just transactional. In other words, it provides actual analytic capabilities that are pretty good. Insofar as specific functionalities go, it has on the accounts tables side built-in document image capturing tools. There's no need to rely on third-party products anymore.

I do quite a lot of work in the GL, general ledger. Oracle has built some Hyperion planning and budgeting capabilities into it, which, in older versions, were separate investment appliances. Every customer I've spoken with has really liked those features, at least in theory.

Lowering the total cost of ownership would be nice. We're a consulting organization, so we help implement Oracle HCM Cloud. We want to help our clients optimize and see reductions in execution times. Traditional ERP implementations released for global manufacturing companies used to take anywhere from eighteen months to two or three years. With HCM Cloud and some accelerators and other capabilities, we can reduce those execution times by at least six to eight months.

Also, the financial and supply chains need more integration with companies' business processes and their feedback provided to Oracle consulting partners like us. This helps with further improvements in the future.

I've been using it for about a couple of years.

We haven't had any issues with deployment.

There are some modules and suits that are more stable than others. HCM is very robust and stable, and that's why you soon many clients adopting it sooner. But when it comes to supply chain and financial clients, it's still something written with bugs. Oracle product development is obviously working hard to improve on that.

We see a lot of adoption from the clients going in for an on-premise, which means you have everything in-house at your own location, but then scaling it up to go to Oracle HCM Cloud and having Oracle host it. This mitigates some of the fears that clients have in terms of security and scalability and elasticity of the product. Once that is worked up, we have seen that the product supports any business decision in terms of scalability.

There are some areas that are more robust and more mature in terms of the offering than others. We do, obviously, based on our relationship with Oracle support, get ample support for what we want and when we want it, but because of the maturity levels in some of the offerings, like supply chain and financials, Oracle support themselves struggles sometimes, so we work to reach out to our counterparts in product development to get what we need.

It is actually much easier now than it used to be. It's all vanilla and it's pretty much straightforward. Obviously, there is a lot of training that is involved, but it's much easier and much less stringent than the previous versions in terms of navigation.

The future is the cloud, so if you, as an organization, are reluctant to go on the cloud and adopt that, the only advice there is to get on the bandwagon and adopt this product. Be an early adopter to reap the benefits. Don't wait. If you miss the train, you miss the train.

I work with Oracle HCM Cloud for HR operations. It supports global HR for most countries and handles everything—hiring employees, managing absences, payroll, performance management, goal management, learning, and compensation.

Recruitment, talent management, and payroll are the most important features of talent management, especially in the Middle East, where I work. Performance management includes objective settings, performance evaluation, talent review, and succession planning. It also covers goal cascading, setting objectives, performance evaluations, and midyear reviews for performance improvement.

The tool should allow more customization for specific requirements. Some processes could be streamlined, and certain features in specific modules must be added.

I have been working for eight years. 

The difficulty of implementation depends on the customer's requirements. Middle Eastern customers can be challenged as they often want customized solutions. I'd say implementation is neither very easy nor very difficult.

I rate the overall product a seven out of ten. 

We primarily use the solution for Oracle Taleo. We use it as part of the hiring process and to enter an employee's information. 

The solution has a user-friendly interface. It is easy to see data and transactions. The solution is easy to use. 

Its drag-and-drop reporting is great. It's simplified many things for us. 

We have found the initial setup to be easy. 

The solution is stable.

It can scale. 

Oracle releases each quarter based on enhancement requests and adds more features with applications.

Oracle needs to make some sort of support repository that is up to date. I've been dealing with some documentation that didn't mention a resolution in a 22D release. The documentation should make a note of issues and when they were resolved. It can be confusing for customers if Oracle isn't clear.

I've used the solution for around two years. 

Navigation and appearance-wise, there is a bit of instability as users can get very confused as to where things are or what to do. The applications have been completely redesigned, and it is disorienting. 

The solution is scalable. It's easy to expand. I'd rate the ability to expand seven out of ten. 

Technical support is pretty good. We are mostly satisfied with the level of assistance we get. 

Positive

The solution is straightforward and very simple. It's not overly complex. 

We did start with requirement gathering and making documentation for the client's requirements. After that, we finalized the document and started the CRP phase to make configurations. After that, we move over to production. 

It is super-easy to maintain the solution.

I don't deal with licensing and cannot speak to the exact cost.

We are an Oracle partner and an implementer. I'm an Oracle, HCM, and cloud consultant.

We're working with the latest version of the solution. 

I'd recommend the solution to other users. It's easy to use. I'd rate the solution eight out of ten.

We used Oracle HCM Cloud for core HR, such as training, career planning, workflow, documentation, and performance management. We used a local solution to cover other functionalities linked to the local legislation, so Oracle HCM Cloud, being a global solution, couldn't cover the rest of the functionalities. In Central Europe, for payroll and local attendance, local solutions need to be used.

What I like most about Oracle HCM Cloud is that I didn't see any area that needs to be dramatically improved.

I also appreciate that it has good integration with other Oracle products. The process of integrating Oracle HCM Cloud is rather explanatory.

I also found the Oracle library to be helpful.

As Oracle HCM Cloud is quite a robust solution, I like it versus other solutions. I like the people at Oracle.

Visually, Oracle HCM Cloud needs improvement. For example, the employee portal looks rather old, so it would be awesome if Oracle refreshed its design or if the portal looked more modern. Oracle HCM Cloud works, but visually, it needs improvement.

There's nothing specific I'd like added in the next release of Oracle HCM Cloud. Of course, you always have electronic signatures or various levels of electronic validation and advanced payments, but those are more for service-based solutions. Oracle HCM Cloud is also service-based, but it's different from other solutions with specialties; for example, one solution could focus on electronics, while the other could focus on advanced payment. For Oracle to include electronic validation into Oracle HCM Cloud, for example, wouldn't fit the company structure.

My experience with Oracle HCM Cloud is three to six months because I took part in its implementation. I wasn't an end-user, but I got accustomed to using Oracle HCM Cloud because I did an integration with it.

Oracle HCM Cloud is a stable product.

Oracle HCM Cloud is a scalable product.

I haven't contacted the technical support team for Oracle HCM Cloud.

The initial setup for Oracle HCM Cloud is neither complex nor easy. It's in the middle because it depends on your requirements and inclusions.

Oracle HCM Cloud is pricey, but price-wise, it's now more competitive than in the past year.

Here in Central Europe, people also look at the pricing, but Central Europe falls under the UAE and Abu Dhabi in terms of headquarters, management, and strategy, but those states don't care too much about the pricing.

Pricing is a significant factor in choosing a solution. In the past, Oracle HCM Cloud was compared to the SAP solution, the largest competitor and up to thirty percent higher in price. Now, Oracle HCM Cloud has a price increase of five to ten percent, which could be pricier than SAP now, but it's a more competitive product nowadays and comparable to SAP.

I can't recall the version of Oracle HCM Cloud I implemented, but it was the version between October 2021 to June 2022.

The product was deployed on the cloud, and the local application was on-premises.

Oracle HCM Cloud requires maintenance. Every application requires maintenance, even SaaS, because you still need an administrator who can communicate with support. In Central Europe, you'll find local solutions with better maintenance and support models than what Oracle offers. Oracle is a huge company that has its policies. Oracle-accredited implementation companies in the Czech Republic need to be better.

My company is a partner of Oracle.

I'd give new or potential users of Oracle HCM Cloud the same advice I'd share on other software, HCM, HRRS, or ERP solutions. A coherent and in-depth analysis has to be made, with all the requirements well-defined. Otherwise, the customer will be eaten alive by any implementation company. After all, Oracle HCM Cloud is a global solution, and Oracle has its policies and standards based on good practices, especially in terms of implementation. If you don't define your requirements well for Oracle HCM Cloud, you'll get the standard setup from the implementer, which you may not need at all, or you may want some changes that would cost you a lot. Knowing your complete requirements and communicating those to the implementation team, even at the local level, is essential, or the whole solution would be very pricey.

My rating for Oracle HCM Cloud is eight out of ten.

The payroll module.

Its integrated modules allow for more seamless business processes.

The user interface is not conducive to high volume data entry.

I've been using it for 16 years.

The biggest issue with the latest release is specifically with implementing the payroll module. It has had some issues with local taxes, and it didn’t calculate taxes at all for Pennsylvania or Ohio.

None, as it’s pretty stable. Being hosted by Oracle, the uptime is pretty good.

No issues encountered.

8/10. As an implementer at one of their premier partners, and knowing the people I know at Oracle, I get pretty good customer service. If we need to escalate an issue we can typically go straight to someone in development.

6/10. They sometimes have difficulty accurately troubleshooting issues.

No, I’ve always worked with Oracle.

It’s complex. That’s what keeps me employed – there’s a whole industry of consultants who are implementing Oracle. It is complex to configure.

I am the implementation partner, so I do the implementations.

Here’s the one thing – don’t let Oracle tell you to implement something just because they threw it into the purchase to sweeten the deal. All too often, I see customers where, during the negotiations for the licensing, Oracle will throw in such and such module – like Oracle time and labor – and the customer feels obligated to implement it, when they don’t really need it as maybe they already have a good in-house solution.

Make sure that your systems integrator-partner knows the product

They've really taken the best of breed from another product. With the products that they're using, like HCM and Finance, they're very solid. 

The solution is very good at building out a roadmap based on client needs and feedback. 

The solution is still quite young, as a cloud service.

They just need to keep enhancing, listening to the customers, and enhancing the business needs of the customers. They need to really get their student administration system out. They need to get that done so that we can purchase that and implement it.

All systems are still growing, and they're enhancing those. I can't say really a specific area of functionality, or feature is lacking. It goes back to overall just listening to the clients and the business needs and enhance from that.

The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration.

We've been working with the solution for four or five years at this point. We're new to the cloud.

In general, the company is very good at receiving feedback and improving on their solution.

The solution has a SaaS licensing model.

We are a partner and have a relationship with a vendor.

As we use the cloud deployment model, we are always on the latest version of the solution. You don't have a choice. It automatically updates everything regularly.

This application is a software as a service model. Oracle hosts this. It's on their infrastructure. I'm not sure where they have their own infrastructure, however.  

I would rate this solution at an eight out of ten. It's my understanding that they are still enhancing a lot of things and there is still a lot of growth ahead for the product.