Oracle HCM Cloud is used to analyze the HR processes mainly.
Technology Consulting Manager at a computer software company with 10,001+ employees
Beneficial self-services, reliable, and responsive support
Pros and Cons
- "The most valuable features in Oracle HCM Cloud are the employee and manager self-services."
- "The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker."
What is our primary use case?
How has it helped my organization?
Oracle HCM Cloud has helped the organization by harmonizing the processes. It simplifies the user experience and helps the end-users generally.
What is most valuable?
The most valuable features in Oracle HCM Cloud are the employee and manager self-services.
What needs improvement?
The solutions could improve by having better performance. There are times when we have experienced some delays. The reports could be quicker.
Buyer's Guide
Oracle HCM Cloud
November 2024
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816,406 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Oracle HCM Cloud for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Oracle HCM Cloud is scalable, and it is easy to do.
HR departments are typically using this solution.
How are customer service and support?
The Oracle support is good, they have been responsive.
How was the initial setup?
The initial setup is straightforward. The full deployment can take approximately one year.
What's my experience with pricing, setup cost, and licensing?
There is a subscription to use this solution, and there can be additional fees.
What other advice do I have?
I rate Oracle HCM Cloud a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Regional Director at a consultancy with 11-50 employees
A high-priced solution that needs stronger performance integration
Pros and Cons
- "All the features are good."
- "Occasionally there are problems with stability."
What is our primary use case?
All nine product modules have been implemented.
What is most valuable?
All the features are good. It is primarily focused on recruitment core, HR management, and performance goals.
What needs improvement?
The price is high, and other products in the market are about 30% less expensive. They should have stronger goals and performance integration in the next release.
For how long have I used the solution?
We have four years of hands-on experience with Oracle HCM Cloud.
What do I think about the stability of the solution?
Occasionally there are problems with stability because it's new. We have issues when we implement and run time.
What do I think about the scalability of the solution?
It is a scalable product, and it does not require much maintenance. We have a team of three that manages the solution.
How are customer service and support?
I rate the technical support a six out of ten. They do not have continuity on a ticket, and different people can manage the same request.
How was the initial setup?
The initial setup is fairly straightforward. I rate the setup a ten out of ten.
What's my experience with pricing, setup cost, and licensing?
It can cost over a million dollars to set up Oracle HCM Cloud on a large project.
What other advice do I have?
I rate this solution a three out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner / Integrator
Buyer's Guide
Oracle HCM Cloud
November 2024
Learn what your peers think about Oracle HCM Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Application Consultant at a computer software company with 11-50 employees
Overall a good solution offering very good scalability and stability, with a simple initial setup
Pros and Cons
- "The solution's scalability potential is very good. We have more than 1,000 users ourselves."
- "The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo."
What is most valuable?
Some of the oldest of all the features are still very good. Right now, the recruitment aspect is very good.
What needs improvement?
The recruitment aspect is good, but it's new and it still needs some enhancements. In the future, we hope it will be similar to Taleo.
For how long have I used the solution?
I've been using the solution for more than five years.
What do I think about the stability of the solution?
Our clients have been very happy with the stability of the solution.
What do I think about the scalability of the solution?
The solution's scalability potential is very good. We have more than 1,000 users ourselves.
How are customer service and technical support?
Clients are happy with the level of technical support they receive. Sometimes we face some issues that require escalations, however, after an escalation, all issues are resolved. We sometimes have support delays, but very few and not very often.
How was the initial setup?
The initial setup was straightforward. It's very simple.
What about the implementation team?
We are a consultancy; we assist clients with the implementation process.
What other advice do I have?
We use the cloud deployment model.
We not only use the solution, but we also implement the solution. We are one of Oracle's partners.
I would recommend the product to others.
I would rate the solution nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Oracle HCM Lead Consultant at a tech services company with 10,001+ employees
Better Agility/Flexibility In HR But Navigation Needs Improvement
What is most valuable?
Reporting.
How has it helped my organization?
Better agility/flexibility in HR organization, with more insights into the organization.
What needs improvement?
Clarity of navigation. Currently, navigation is all jumbled up. It's one way for self-service, different for manager self-service, different for an administrator. Even if the functions are different, navigation has to be consistent.
For how long have I used the solution?
Since release, around six to seven months.
What do I think about the stability of the solution?
Very few.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Bad, four out of 10. Very slow to respond to issues, requires a lot of work from the HR team just to give them all the details. For every issue you have to upload at east five to six documents, replicating the whole scenario; and then, still, it is usually painfully slow.
Which solution did I use previously and why did I switch?
PeopleSoft. The switch was due to a cloud/digital push.
How was the initial setup?
Complex. Proper documentation, training, and user materials were not available.
What's my experience with pricing, setup cost, and licensing?
Pricing is competitive.
Which other solutions did I evaluate?
Workday, SAP SuccessFactors.
What other advice do I have?
Focus on training and materials from your implementation manager.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle HCM Consultant
Automates payroll and automated integrations via web services reducing man hours and increasing compliance
What is most valuable?
The Talent Management solution is one of the best available in the market, and even other areas, like Core HR and Compensations, are highly customizable for a cloud product.
How has it helped my organization?
Automates payroll and automated integrations via web services, which have reduced man hours and increased compliance.
What needs improvement?
Learning Management on cloud is relatively new and has scope for improvement.
For how long have I used the solution?
Four years.
What do I think about the stability of the solution?
Rarely.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
I would rate it as seven out of 10.
Which solution did I use previously and why did I switch?
SAP. Switched as it was very restrictive and less customizable.
How was the initial setup?
It takes time to get your head around it, but once it is done, it looks easy.
What's my experience with pricing, setup cost, and licensing?
Pricing is competitive with good discounts offered.
Which other solutions did I evaluate?
Not applicable.
What other advice do I have?
Good for an organization size of over 500. For best results, go with a seeded product implementation and try avoiding unnecessary customizations to the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Qa at a tech services company with 10,001+ employees
The gross-to-net calculation and straight specific logic features are valuable.
What is most valuable?
The most valuable features in this product are computing, gross to net calculations and straight specific logic.
How has it helped my organization?
They give a good package compared to other companies, which was beneficial for our organization.
What needs improvement?
Not sure because the DBA team is taking care of this issue and I am QA.
What do I think about the scalability of the solution?
It has great scalability and overall a user-friendly product.
How are customer service and technical support?
In regards to the technical support team, sometimes they are busy and sometimes from the company point of view, you need to track someone specific instead of direct support.
Which solution did I use previously and why did I switch?
We are using so many products.
What other advice do I have?
Some companies have their own payroll systems, whilst some prefer Oracle Payroll Cloud. So, it all depends on their requirement.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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