Trend Micro Smart Protection Reviews

Name: Trend Micro Smart Protection
Brand: Trend Micro
Rating: 4.0 (42 reviews)

4.0 out of 5

42 reviews
85% willing to recommend

295 followers

What is Trend Micro Smart Protection?

Trend Micro Smart Protection is a comprehensive security solution designed to safeguard enterprises from a wide array of threats, including malware, ransomware, and advanced persistent threats (APTs). This solution combines multiple layers of protection and real-time threat intelligence to deliver robust security across networks, endpoints, and cloud environments.

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Trend Micro Smart Protection is the #31 ranked solution in endpoint security software. PeerSpot users give Trend Micro Smart Protection an average rating of 8.0 out of 10. Based on the analysis of the 42 most recent Trend Micro Smart Protection reviews, the overall sentiment is positive, with a sentiment score of 7.4. Trend Micro Smart Protection is most commonly compared to CrowdStrike Falcon: Trend Micro Smart Protection vs CrowdStrike Falcon. Trend Micro Smart Protection is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.

Buyer's Guide

Trend Micro Smart Protection

November 2024

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Featured reviews

ManelAlvarez

Director of Cybersecurity at Devoteam Management Consulting

Installing Trend Micro Smart Protection is typically easy, but it can be tricky if you have another antivirus that must be removed first. A cloud solution is a better option as it simplifies the process by only requiring an endpoint connection to the console, ensuring safety and ease of deployment. Deploying Trend Micro Smart Protection usually takes just a few minutes. It involves preparing an SQL table, checking the environment for optimal performance, and ensuring no conflicting antivirus solutions exist. Once that is done, deploying it is as simple as running a script. We have a team of eight engineers who maintain the solution.

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Amey Darekar

Personal Banker at HDFC Bank

The multi-layered defense mechanism improves our company's security posture, but our company cannot depend on only one security tool. In our company, we should have a multi-layer defense mechanism to implement and achieve a zero-trust strategy in our environment. Considering the current market risks and new threats coming in, our company has to evolve while evaluating the solution more frequently. I recommend the product to those who plan to use it. The tool is very beneficial in protecting our environment and securing the posture of our company's ecosystem. I rate the overall tool a nine out of ten.

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MahmoudYassin

Head of IT Infrastructure and Security Operations at United Arab Bank

Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses.

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Trend Micro Smart Protection mindshare

As of November 2024, the mindshare of Trend Micro Smart Protection in the Endpoint Protection Platform (EPP) category stands at 0.4%, down from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Trend Micro Smart Protection excels in endpoint and email protection, behavior monitoring, DLP capabilities, sandboxing, AI threat detection, centralized management, web reputation services, lightweight performance, and scalability. The platform offers a comprehensive security framework, including device control, antivirus scanning, ransomware protection, and easy integration with other Trend Micro tools. It provides robust customer support, thorough documentation, and reliable updates, making it an effective, user-friendly choice for cybersecurity.

"The product maintenance is relatively easy."
"Integrates easily with almost every third-party product"
"What I like about Trend Micro Smart Protection is that it detects unknown threats that are not visible on other platforms. It catches low-hanging threats, such as certain binary downloads, that aren't flagged by other tools."

Room for Improvement

Trend Micro Smart Protection requires enhancements in management tools design, mobile management, integration, behavioral detection, AI capabilities, documentation, deployment, threat response, cloud migration, and resource efficiency. Some also mentioned pricing issues, heavy system load, stability, support, false positives, user interface complexity, compatibility with older systems, and the need for additional features like vulnerability scanning, patching, and data loss prevention.

"Enhanced capability to detect and protect against various malicious programs would be beneficial."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."

ROI

Users have found that investing in Trend Micro Smart Protection is worthwhile over the long term. They have seen measurable returns and a good ROI within a couple of years. Clients have also reported positive returns on their investments with Trend Micro Smart Protection.

Pricing

The pricing for Trend Micro Smart Protection is considered reasonable by some users. The cost of licensing is annual and varies depending on the specific figures. The affordability of the solution is subjective and dependent on the value attached to security. Some users mention a partner fee yet state that it does not impact the overall price due to bundled offers.

The solution is perceived as cost-efficient and competitive with other endpoint protection software.

"The product pricing for PCs is reasonable, but server security can be expensive."
"Trend Micro Smart Protection is more costly than competitor solutions"
"The tool's licensing costs are yearly."

Popular Use Cases

Trend Micro Smart Protection is primarily used for endpoint protection, antivirus, and malware protection. Users also deploy it for web and mail scanning, mobile device management, web filtering, DLP, and encryption. It protects against ransomware, trojans, and vulnerability exploits. Organizations use it on devices such as laptops, workstations, and USBs, for network security, and as an essential tool for technical support and cybersecurity in various sectors including banking and government.

Service and Support

Customer service and support of Trend Micro Smart Protection are generally well-regarded, with responsiveness and quality often praised. Some clients find support excellent and quick, especially helpful during deployments, while others have experienced delays, particularly with complex issues or when relying on standard support. Regional support availability varies, with some regions facing latency issues. Premium support is considered more efficient. Many users highlight positive experiences with the knowledgeable support team.

Deployment

Trend Micro Smart Protection's initial setup is typically easy, straightforward, and quick. Some installations are phased, taking less than a day, while larger environments may require more time and expertise. Deployment often depends on network size and specific client requirements. Companies found the manuals comprehensive, and installations for smaller networks can be quicker. The experience generally indicates smooth setups with minimal issues, although some scenarios require manual intervention or adjustments during deployment and upgrades.

Scalability

Trend Micro Smart Protection offers high scalability, supporting both medium and large enterprises with ease. Multiple organizations reported seamless expansion, handling thousands of users without performance issues. It effectively scales across different sectors, accommodating more licenses and users efficiently. Some reported needing to adjust on-premise resources for scaling, while others highlighted its capability in handling tens of thousands of endpoints, indicating suitability for extensive deployment.

Stability

Trend Micro Smart Protection is highly stable with very few bugs. Many express confidence in its reliability and continuous updates. It performs well without crashes or freezes and satisfies clients regarding stability and scalability. Some note occasional glitches, but these are rare and comparable to other programs. Trend Micro Smart Protection rates between seven to ten for stability, with compatibility occasionally cited as an area for improvement.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trend Micro Smart Protection Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

11%

Government

Financial Services Firm

Construction Company

Energy/Utilities Company

Real Estate/Law Firm

Healthcare Company

Educational Organization

Comms Service Provider

Retailer

Insurance Company

Logistics Company

Non Profit

Legal Firm

University

Outsourcing Company

Media Company

Consumer Goods Company

Performing Arts

Recruiting/Hr Firm

Hospitality Company

Transportation Company

Security Firm

Engineering Company

Wellness & Fitness Company

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Learn more about Trend Micro Smart Protection

Trend Micro Smart Protection utilizes advanced machine learning, behavioral analysis, and automated threat detection to identify and mitigate threats before they can cause harm. The solution integrates seamlessly with existing security infrastructure and provides centralized management through a user-friendly console. Its cloud-based architecture ensures continuous updates and real-time protection against the latest threats.

What are the critical features of Trend Micro Smart Protection?

Multi-Layered Security: Protects endpoints, networks, and cloud environments with a combination of machine learning, behavior analysis, and automated threat detection.
Real-Time Threat Intelligence: Leverages global threat intelligence to identify and block new and emerging threats quickly.
Centralized Management: Simplifies security management with a single console for monitoring and controlling security across the organization.
Seamless Integration: Easily integrates with existing security systems and infrastructure, enhancing overall protection without requiring significant changes.
Automated Threat Response: Automatically responds to and mitigates threats, reducing the need for manual intervention and minimizing potential damage.

What benefits should users look for in reviews when evaluating Trend Micro Smart Protection?

Improved Security Posture: Enhanced protection across all enterprise environments, reducing the risk of breaches.
Reduced Operational Costs: Automated threat detection and response lower the need for extensive manual security management.
Scalability: Ability to scale protection as the organization grows, ensuring continuous and comprehensive security.
User-Friendly Management: Ease of use and centralized management enable IT teams to efficiently monitor and control security measures.
Real-Time Protection: Continuous updates and real-time threat intelligence ensure the organization is protected against the latest threats.

Trend Micro Smart Protection is implemented across various industries, including finance, healthcare, and retail, providing customized security solutions to meet specific regulatory and operational needs. Its ability to adapt to different environments and integrate with existing systems makes it a versatile choice for enterprises.

Pricing and licensing for Trend Micro Smart Protection are typically based on the number of users and endpoints, with flexible options available to suit different organizational needs. Customer support includes comprehensive service packages with 24/7 assistance and dedicated account managers for enterprise clients.

In summary, Trend Micro Smart Protection offers robust, multi-layered security with real-time threat intelligence and centralized management, making it a reliable solution for safeguarding enterprise environments.

Trend Micro Smart Protection was previously known as Trend Micro Smart Protection Complete.

Product Video

Trend Micro Smart Protection customers

Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen