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Google Workspace Reviews

Vendor: Google
4.1 out of 5
Badge Ranked 1
1,113 followers
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What is Google Workspace?

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Google Workspace mindshare

As of January 2025, the mindshare of Google Workspace in the Email Applications category stands at 23.8%, up from 22.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Applications

PeerAnalyst reports

TypeTitleDate
CategoryEmail ApplicationsJan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonGoogle Workspace vs Microsoft Exchange OnlineJan 10, 2025Download
ComparisonGoogle Workspace vs Microsoft ExchangeJan 10, 2025Download
ComparisonGoogle Workspace vs Amazon WorkMailJan 10, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Exchange Online4.315.1%96%88 interviewsAdd to research
Microsoft Exchange4.211.3%92%89 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
University
6%
Manufacturing Company
6%
Comms Service Provider
6%
Retailer
5%
Media Company
4%
Healthcare Company
4%
Hospitality Company
4%
Construction Company
4%
Energy/Utilities Company
4%
Real Estate/Law Firm
4%
Insurance Company
3%
Non Profit
3%
Legal Firm
2%
Wholesaler/Distributor
2%
Outsourcing Company
2%
Recreational Facilities/Services Company
1%
Logistics Company
1%
Consumer Goods Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Transportation Company
1%
Aerospace/Defense Firm
1%
Marketing Services Firm
1%

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Google Workspace reviews

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Jerome Poudevigne - PeerSpot user
CTO at Lounivo
Verified user of Google Workspace
Sep 29, 2024
Seamless collaboration with advanced calendaring and real-time document editing

Pros

"The features of Google Workspace that significantly improve our work include real-time collaboration on documents, dynamic email for easy suggestions and approvals, integration with BigQuery for data analysis, seamless document sharing and storage in Google Drive, and advanced calendaring capabilities."

Cons

"One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity."
Jan-Kobza - PeerSpot user
Account Manager at a tech vendor with 10,001+ employees
Verified user of Google Workspace
Aug 16, 2022
If you misplace things, it's much easier to find them because of the search capability.

Pros

"Google Mail lets you link a task to a specific email and add a reminder. That's helpful for reviewing your schedule. It's based on Slack, so you don't have these folders like in Microsoft mail. Using Slack instead of folders is a bit more intuitive. It's easier to find again a specific email than using Microsoft Suite. If you misplace things, it's much easier to find them because of Google's search capability. "

Cons

"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email. "
Find out what your peers are saying about Google Workspace. Updated December 2024
830,526 professionals have used our research since 2012.
AM
Assistant vice president at JAIN IRRIGATION SYSTEMS LTD
Verified user of Google Workspace
Dec 1, 2021
Comprehensive documentation, easy to use, but email traceability could improve

Pros

"G Suite Enterprise is user-friendly, and the technical toolkits and other information are on the website. Additionally, the technical documents are comprehensive."

Cons

"We noticed that sometimes when we forward emails to somebody, it is being relocated as part of the communication somewhere else. The traceability and other features should be improved."
PeerSpot user
Marketing Lead at a university with 10,001+ employees
Verified user of Google Workspace
Jun 6, 2024
Quicker, lighter, fairly easy to use, and enables real-time collaboration

Pros

"The collaboration features are valuable."

Cons

"The feature set of Google Sheets is limited."
SAGAR LAKHANI - PeerSpot user
Human Resources Manager at a wholesaler/distributor with 11-50 employees
Verified user of Google Workspace
Dec 31, 2022
A seamless platform that helps save time and increases efficiency

Pros

"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."

Cons

"Google Workspace does a pretty good job, so it doesn't have that much room for improvement, but what would make it even better is if its apps, for example, Gmail, could integrate with more apps, such as Evernote and specific cloud-based platforms."
Pranay Bokade - PeerSpot user
Presales-Bid Specialist at Mastek Ltd
Verified user of Google Workspace
Mar 4, 2024
Easy real-time collaboration, document storage, and form development

Pros

"Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner."

Cons

"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited. "
King Tan - PeerSpot user
Business Director at Aeon Earth Private Limited
Verified user of Google Workspace
Feb 13, 2024
Offers a workflow where we can collaborate and share documents

Pros

"The solution offers a workflow where we can collaborate and share documents. Its most valuable features are Gmail and Google Drive. Google Drive is great for file collaboration. It improves productivity. The product is on the cloud; we don't have to connect to the office through a VPN. "

Cons

"I believe Google Drive has potential for improvement. Enhancements could be made in terms of synchronization and the functionality of the Google Sheets app, particularly in areas like formulas and pivot tables, to make it more comparable to Microsoft Excel. Google Chat needs to make improvements so that we can send Excel and PDFs from the mobile app itself. I would like to see Google Bard integrated with the product. "
JK
Senior Desktop Analyst at Tech Mahindra
Verified user of Google Workspace
Jan 11, 2022
It replaces a mishmash of different solutions with one fully integrated product.

Pros

"Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing. "

Cons

"G-Suite is excellent for what we're trying to do, but it could use some extra features. For example, it would be helpful if we had a seamless way to convert Excel macros to Google Sheets. "