Huntress Managed EDR Reviews

Name: Huntress Managed EDR
Brand: Huntress
Rating: 4.7 (31 reviews)

4.7 out of 5

31 reviews
100% willing to recommend

What is Huntress Managed EDR?

Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.

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Huntress Managed EDR is the #2 ranked solution in top Managed Detection and Response (MDR) solutions and #7 ranked solution in EDR tools. PeerSpot users give Huntress Managed EDR an average rating of 9.4 out of 10. Huntress Managed EDR is most commonly compared to IBM Security QRadar: Huntress Managed EDR vs IBM Security QRadar. Huntress Managed EDR is popular among the small business segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 838,713 peers since 2012

Featured reviews

Anto Baharian

Owner at Antra Tech

One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

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Brady Phenicie

Owner at Phenicie Business Management

I immediately recognized the benefits of Huntress Managed EDR. One week after deploying it for my clients, it detected potentially harmful applications on one computer and protected approximately 300 other machines from infection. Huntress Managed EDR is extremely user-friendly, featuring a simple interface and effortless endpoint installation. The software seamlessly integrates with my RMM, automating installation on new devices. Huntress has begun offering its services to individuals, indicating expansion beyond the Small and Medium-sized Business market. Its increasing popularity and necessity, even for Managed Service Providers like myself, highlight its value as an essential tool in today's environment. Huntress's 24/7 monitoring has simplified my workload when triaging managed alerts. Being able to assure my clients that their information is constantly being monitored by a dedicated associate significantly enhances my credibility and provides them with peace of mind. Huntress's ability to automatically remediate low-level threats proved invaluable when one of our internet-connected computers was infected. By isolating the compromised machine from the network, they effectively prevented the threat from spreading. Huntress has improved our security significantly by 90 percent. Previously, relying solely on virus protection with its limited DAT file left vulnerabilities, particularly to code-based attacks, potentially exposing my customers to risks. Based on my experience, Huntress surpasses its competitors in terms of user-friendliness and proactive protection, making a switch unlikely.

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Kevin

Business Owner at a tech services company with 1-10 employees

The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial. A lot of products have reporting, but if you pass those reports to your clients, they are not going to get the same value out of that report that I am getting. Other than that, I do not have anything. It is simple. It does not bug me. It gets out of my way. What more could you ask for? Their EDR is pretty mature in terms of what it does.

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Huntress Managed EDR mindshare

Product category:

As of February 2025, the mindshare of Huntress Managed EDR in the Managed Detection and Response (MDR) category stands at 10.4%, up from 7.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

PeerAnalyst reports

Type	Title	Date
Category	Managed Detection and Response (MDR)	Feb 22, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 22, 2025	Download
Comparison	Huntress Managed EDR vs CrowdStrike Falcon Complete MDR	Feb 22, 2025	Download
Comparison	Huntress Managed EDR vs Arctic Wolf Managed Detection and Response	Feb 22, 2025	Download
Comparison	Huntress Managed EDR vs Field Effect MDR	Feb 22, 2025	Download

Title	Rating	Mindshare	Recommending
IBM Security QRadar	4.0	0.8%	90%	207 interviews Add to research
Intercept X Endpoint	4.2	0.8%	95%	103 interviews Add to research

Valuable Features

Huntress Managed EDR offers 24/7 threat-hunting expertise and proactive alert management. Users value automatic remediation and easy, clear interfaces. It provides efficient endpoint protection and AI-driven features like foothold detection and threat isolation. Huntress reduces the workload by filtering out non-critical alerts, enhancing security by replacing traditional antivirus solutions. Its managed security operations ensure timely threat responses, saving costs and freeing up resources for businesses while maintaining a focus on client relationships and support.

"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"I immediately recognized the benefits of Huntress Managed EDR."

Room for Improvement

Huntress Managed EDR requires enhancements in reporting and integration, with users desiring improved dashboard intuitiveness and UI design. Enhancements in API functionality and report customization are necessary. Users request expanded language support, better integration with antivirus and network traffic analysis, and streamlined installation processes. There is a demand for transitioning towards MDR capabilities, increased automated remediation, and more informative alert systems. Huntress should also offer more comprehensive security features and improve collaboration with MSP groups.

"The ITDR product is coming along great, however, we are still getting many false positives."
"We are still getting many false positives."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."

ROI

Adopting Huntress Managed EDR resulted in cost savings due to reduced training time and fewer personnel needed for security tasks. Businesses report ROI ranging from 20% to 200%, citing improved security and ease of deployment. It eliminates the necessity for additional security analysts, saving on labor expenses, while providing a Security Operations Center team. The platform's comprehensive reporting and seamless integration with existing systems enhance operational efficiency. Users experience significant peace of mind and assurance.

Pricing

Enterprise users describe Huntress Managed EDR as offering competitive and reasonable pricing. Its per-endpoint pricing model aligns well with competitors, providing value that justifies occasional price increases due to feature enhancements. Users appreciate the cost-effectiveness compared to alternatives, citing its affordably priced services and Managed Defender integration. While some small businesses find it somewhat costly, many agree Huntress delivers valuable protection that is worth the investment, especially for those looking for an efficient managed EDR solution.

"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"I believe Huntress offers competitive pricing overall."
"Huntress Managed EDR offers a fair pricing model."

Popular Use Cases

Huntress Managed EDR is primarily used for cybersecurity, providing 24/7 threat detection, prevention, and response. It complements other antivirus tools like Microsoft Defender, enhancing endpoint protection by identifying threats that may bypass traditional antivirus. Deployed widely by managed service providers, Huntress Managed EDR acts as an additional security layer, offering peace of mind and proactive threat management. Its features include foothold detection, monitoring of security vulnerabilities, and integration with various security tools.

Service and Support

Huntress Managed EDR's support team is highly responsive, knowledgeable, and proactive. Users commend their rapid response, even during emergencies, and appreciate direct communication with specialists. Support incidents are handled efficiently, with staff often going beyond standard procedures to resolve issues. The team's friendly demeanor and expertise foster a positive user experience, ensuring effective troubleshooting and guidance. Users consistently rate their assistance at a high level, making it stand out among competitors, enhancing trust and reliability.

Deployment

Huntress Managed EDR's initial setup is quick and straightforward, often requiring minimal resources. Users deploy it through cloud platforms or RMM tools using provided scripts. The process frequently takes just a few minutes or hours, with minimal manual intervention needed. Documentation aids in simplifying rollouts, allowing for automation and smooth deployment. Self-updating features reduce maintenance efforts, and users appreciate the efficiency in scaling deployments across numerous endpoints with ease.

Scalability

Huntress Managed EDR is highly scalable, enabling smooth deployment across thousands of endpoints. Users consistently rate its scalability features positively, often scoring it between eight and ten out of ten. Its cloud-based management allows for quick addition of agents and licenses. Several users reported successful scaling from small to very large operations without encountering issues, expressing confidence in its ability to handle significant growth without impacting performance or usability.

Stability

Users report Huntress Managed EDR as highly stable, often rating it between eight and ten. They rarely encounter stability issues, with only occasional minor concerns associated with the Rio service, which were resolved promptly. Performance is described as reliable, with no significant lagging, crashing, or downtime. The software integrates seamlessly, maintaining a low impact while running effectively on various systems. Despite infrequent communication gaps, users find the platform dependable and well-engineered.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Huntress Managed EDR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Insurance Company

Retailer

Financial Services Firm

Comms Service Provider

Healthcare Company

Educational Organization

Construction Company

Non Profit

University

Government

Legal Firm

Wholesaler/Distributor

Outsourcing Company

Real Estate/Law Firm

Media Company

Hospitality Company

Energy/Utilities Company

Performing Arts

Recruiting/Hr Firm

Consumer Goods Company

Logistics Company

Transportation Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Engineering Company

Compare Huntress Managed EDR with alternative products

Learn more about Huntress Managed EDR

Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.

What are the key features of Huntress Managed EDR?

24/7 SOC with expert threat hunting: Continuous monitoring and threat hunting by dedicated security teams.
Proactive alerts: Automated notifications for detected threats ensuring timely responses.
Automatic remediation: Swift action taken to mitigate threats without user intervention.
Easy deployment: Seamless integration with existing security infrastructures like Microsoft Defender.
Intuitive interface: User-friendly design facilitating efficient threat management and monitoring.
Foothold detection and IP scanning: Identification of persistent threats and suspicious network activities.

What benefits should be evaluated in reviews?

Seamless integration: Minimizes need for multiple security tools by interfacing well with current products.
Quick threat response: Rapid isolation and resolution of issues enhancing security posture.
Peace of mind: Reliable threat management with expert supervision ensuring continuous protection.

Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.