Huntress Managed EDR Reviews

Name: Huntress Managed EDR
Brand: Huntress
Rating: 4.8 (24 reviews)

4.8 out of 5

24 reviews
100% willing to recommend

What is Huntress Managed EDR?

Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.

Get the Huntress Managed EDR Buyer's Guide and find out what your peers are saying about Huntress Managed EDR, IBM Security QRadar, Intercept X Endpoint and more!

Huntress Managed EDR is the #3 ranked solution in top Managed Detection and Response (MDR) solutions and #9 ranked solution in EDR tools. PeerSpot users give Huntress Managed EDR an average rating of 9.6 out of 10. Based on the analysis of the 24 most recent Huntress Managed EDR reviews, the overall sentiment is positive, with a sentiment score of 7.8. (Among the highest in the category). Huntress Managed EDR is most commonly compared to IBM Security QRadar: Huntress Managed EDR vs IBM Security QRadar. Huntress Managed EDR is popular among the small business segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 824,067 peers since 2012

Featured reviews

Andy Larin

Founder and CEO at allCare IT

Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.

Read full review

Nick Mrotek

Service Delivery Manager at Netirio

The automatic remediation is the most valuable feature for us. It works great. If our team can't look at an issue exactly at the moment, it's just good to know that there's Huntress that can come in and be able to remediate most, if not all, issues. If there's something that needs a further look at, we can automate the alerts. It's proven to be a lot more efficient than other antiviruses we've worked with in the past. It's easy to use Huntress overall. I haven't had too many issues. I haven't really had to contact or support with anything. So far, so good. Huntress is a solution tailored specifically for the small and medium business market. It sits on top of Windows Defender, so you do not have to have either expertise or other software. It works well as a standalone client. Removal, specifically, has been very, very nice. Others have been clunky when it comes to removing files or the application itself. Huntress has the uninstall option straight from the admin portal. That's been a great great feature. We've witnessed the benefits of Huntress both immediately after we deployed it, and after some time. The ease of use was noticed immediately. But then, eventually, when it comes to either losing a client or having someone who's left having to remove it from their machine, just having the ability to uninstall very seamlessly becomes very useful. The solution is fully managed by Huntress 24/7. It's reduced our workload in terms of triaging or managing alerts. It's very much reduced the attention to detail that we've needed to have, especially since it's such a reputable company. We feel confident in having them remediate some issues so that we don't have to be looking at them all the time. Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a smaller business. Not having to purchase larger software has been great. I don't know if our organizational security has drastically improved. However, it has done what it needs to do. We haven't lost security; we've maybe become more secure with it. That said, just having that presence of mind, knowing that we do have a very sophisticated team and product behind us, has been wonderful.

Read full review

Jim Bolinski

President at Abbas Networking Services

The solution's most valuable feature is that it has a manned security operation center, not AI-driven. It is quite easy to use Huntress. I think Huntress is a very solid solution. It is a top-of-the-tier, cutting-edge tool that can find things others can't. We started to see the benefits of Huntress immediately after deploying it. I had been using another security vendor. For the first couple of days after deploying Huntress, we had numerous alerts about problems on people's systems, and we were able to address them. The fact that the solution is fully managed by Huntress 24/7 has definitely reduced the amount of noise alerts we get. When something actually gets to us, it is definitely actionable. Huntress' ability to automatically remediate low-severity threats has worked very well in our instances. I feel it has increased our security posture. It's just one component of our security stack, but it has definitely elevated our security stack. The solution has reduced our overall costs by combining security tools into its platform, which is very important to us. Huntress has significantly elevated our organization's overall security posture. We combined Huntress with Microsoft Defender and Webroot DNS, and it works quite well. Huntress is far superior to other solutions when it comes to providing proactive protection against threats. SentinelOne lets viruses through, while Huntress does not. The Norton product has a really high processor load. It's archaic how they design their product. However, operating the Norton or Symantec tool takes up a lot of processor resources. The way the Huntress SOC team works with us is far superior compared to the SOC teams of those other solutions. They are very responsive and respond within minutes, while others take days.

Read full review

Huntress Managed EDR mindshare

Product category:

As of December 2024, the mindshare of Huntress Managed EDR in the Managed Detection and Response (MDR) category stands at 9.6%, up from 7.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

PeerAnalyst reports

Type	Title	Date
Category	Managed Detection and Response (MDR)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	Huntress Managed EDR vs CrowdStrike Falcon Complete MDR	Dec 22, 2024	Download
Comparison	Huntress Managed EDR vs Arctic Wolf Managed Detection and Response	Dec 22, 2024	Download
Comparison	Huntress Managed EDR vs Field Effect MDR	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
IBM Security QRadar	4.0	0.7%	91%	204 interviews Add to research
Intercept X Endpoint	4.2	0.7%	95%	103 interviews Add to research

Valuable Features

Huntress Managed EDR is appreciated for its threat-hunting expertise and 24/7 service. Users value its user-friendly interface and automation for remediation, which eases workload by filtering alerts. The tool excels in real-time threat detection, proactive alerts, and seamless integration with existing systems like Microsoft Defender. Users mention exceptional support and the ability to replace traditional antivirus systems, offering a comprehensive security solution without high resource consumption.

"I rate Huntress Managed EDR a ten out of ten."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"Huntress is extremely well-written software. I used to be a developer, and I see how they've written it. It's excellent. I've never had an issue with it crashing a machine. It's small, tight code."

Room for Improvement

Huntress Managed EDR needs improved reporting, AV integration, and an intuitive UI. Users prefer more APIs, better PSA integration, and enhanced application control. Additional improvements include increased Mac coverage, network traffic analysis, and more security features. Enhancing email report forwarding, reducing pricing, and fixing UI glitches are desired. Users request robust search filters, outdated software scanning, RMM integration, clearer alerts, and expanded language support for the education platform.

"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"Huntress has a cyber education platform, but it lacks all the languages we need."
"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."

ROI

Huntress Managed EDR provides a high return on investment. Users save on training costs and reduce the need for additional security staff, decreasing labor expenses. It effectively prevents issues, improving organizational security. Users report cost reductions of up to 50% compared to previous solutions and achieve significant savings in time through easy integration with existing systems. They enjoy enhanced peace of mind and benefit from comprehensive reports without the need for dedicated analysts.

Pricing

Huntress Managed EDR offers competitive and reasonable pricing, appealing to enterprises due to its value-for-money services. The pricing model is per endpoint, aligning with industry standards. Though prices have increased, many users find this justifiable due to enhanced features and development. They appreciate the transparent cost structure and that additional fees are only for Microsoft Defender. Users note that Huntress provides significant value, making it a cost-effective choice despite occasional price bumps.

"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."

Popular Use Cases

Users deploy Huntress Managed EDR for enhanced cybersecurity, offering 24/7 threat-hunting and endpoint protection. It works alongside antivirus solutions, detecting threats often missed. Huntress serves as a first defense line, providing visibility into hidden vulnerabilities and aiding threat remediation. Employed by managed service providers, it ensures an additional security layer across all clients. Its seamless integration with RMM tools simplifies deployment and management. Huntress' educational focus and commitment to SMB security further benefit users.

Service and Support

Huntress Managed EDR's customer service is highly praised for their promptness, proactivity, and knowledgeable responses. Users appreciate their quick response times, especially during emergencies, and commend the team's friendliness and willingness to go beyond. Despite occasional busy periods, the quality remains high with effective problem-solving and direct communication. Their SOC team provides excellent support, maintaining a high availability and ensuring smooth resolution of issues. Many rate their service extremely favorably, expressing trust and satisfaction.

Deployment

Huntress Managed EDR's initial setup is described as straightforward and efficient. Users appreciate its ease of use, with many highlighting the deployment's simplicity through cloud integration and automation scripts. Setup time varies from a few minutes to several hours, depending on the deployment scale, and often requires minimal personnel. Its self-sufficient nature minimizes maintenance, with users often needing only a single technician for deployment. Documentation and support enhance the setup experience.

Scalability

Huntress Managed EDR demonstrates excellent scalability, efficiently handling thousands of endpoints without issues. Users report seamless deployment and responsive cloud-based management, allowing quick addition of agents as needed. Companies utilize Huntress across a diverse range of user numbers, highlighting its ability to handle growth. The platform readily accommodates increasing demands, consistently receiving high ratings for its scalability. Users appreciate its minimal time investment for expansion, showcasing its adaptability and robust performance.

Stability

Huntress Managed EDR is highly stable, with most users rating its stability between eight and ten out of ten. Users report no significant stability challenges, noting its consistent performance, low impact, and lack of crashes or downtime. Despite occasional minor communication issues related to agent updates, such occurrences are rare. Users highlight its efficient code and reliability, surpassing other competitive offerings in robustness and ease of installation. Stability testing reveals few problems, emphasizing its effective operation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Huntress Managed EDR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Insurance Company

Retailer

Healthcare Company

Financial Services Firm

Educational Organization

Comms Service Provider

Construction Company

Non Profit

University

Government

Wholesaler/Distributor

Legal Firm

Outsourcing Company

Real Estate/Law Firm

Media Company

Energy/Utilities Company

Hospitality Company

Performing Arts

Recreational Facilities/Services Company

Logistics Company

Consumer Goods Company

Transportation Company

Recruiting/Hr Firm

Pharma/Biotech Company

Engineering Company

Compare Huntress Managed EDR with alternative products

Learn more about Huntress Managed EDR

Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.

What are the key features of Huntress Managed EDR?

24/7 SOC with expert threat hunting: Continuous monitoring and threat hunting by dedicated security teams.
Proactive alerts: Automated notifications for detected threats ensuring timely responses.
Automatic remediation: Swift action taken to mitigate threats without user intervention.
Easy deployment: Seamless integration with existing security infrastructures like Microsoft Defender.
Intuitive interface: User-friendly design facilitating efficient threat management and monitoring.
Foothold detection and IP scanning: Identification of persistent threats and suspicious network activities.

What benefits should be evaluated in reviews?

Seamless integration: Minimizes need for multiple security tools by interfacing well with current products.
Quick threat response: Rapid isolation and resolution of issues enhancing security posture.
Peace of mind: Reliable threat management with expert supervision ensuring continuous protection.

Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.