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New Relic mindshare

As of December 2024, the mindshare of New Relic in the Application Performance Monitoring (APM) and Observability category stands at 8.3%, down from 10.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability

PeerAnalyst reports

TypeTitleDate
CategoryApplication Performance Monitoring (APM) and ObservabilityDec 21, 2024Download
ProductReviews, tips, and advice from real usersDec 21, 2024Download
ComparisonNew Relic vs DatadogDec 21, 2024Download
ComparisonNew Relic vs DynatraceDec 21, 2024Download
ComparisonNew Relic vs Azure MonitorDec 21, 2024Download
Suggested products
TitleRatingMindshareRecommending
Dynatrace4.412.4%95%344 interviewsAdd to research
Datadog4.310.1%96%187 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
4%
Retailer
3%
Healthcare Company
3%
Government
2%
Real Estate/Law Firm
2%
Media Company
2%
Insurance Company
2%
Energy/Utilities Company
2%
Comms Service Provider
2%
University
1%
Construction Company
1%
Non Profit
1%
Hospitality Company
1%
Outsourcing Company
1%
Wholesaler/Distributor
1%
Recreational Facilities/Services Company
1%
Legal Firm
1%
Transportation Company
1%

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New Relic reviews

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Iqbal Khowaja - PeerSpot user
Chief Technology Officer at State of Hawaii
Verified user of New Relic
Jan 2, 2023
Has a simple user interface and end-to-end monitoring and self-healing features

Pros

"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."

Cons

"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
AS
Senior System Administrator at Q4 Inc.
Verified user of New Relic
Dec 23, 2022
Easy to set up with good support and straightforward pricing models

Pros

"New features are added often."

Cons

"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
Find out what your peers are saying about New Relic. Updated December 2024
824,067 professionals have used our research since 2012.
Rahul -Jain - PeerSpot user
SDET ANALYST SENIOR at TSYS
Verified user of New Relic
Aug 12, 2024
Good for application Performance Monitoring but not stable
AS
Senior System Administrator at Q4 Inc.
Verified user of New Relic
Dec 23, 2022
Good performance monitoring with helpful code detection and resolution

Pros

"It offers helpful user metrics so we can learn more about the user experience. "

Cons

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow. "
Devendra Tiwari - PeerSpot user
Group Engineer Manager at Embibe
Verified user of New Relic
Jan 20, 2023
The dashboard is nice, and it's affordable for startups, but it lacks distributed transaction features

Pros

"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem. "

Cons

"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability. "
PeerSpot user
Independent Contractor at a tech services company with 1-10 employees
Verified user of New Relic
Sep 19, 2024
Anomaly detection part, easily scalable but transitioning to a new user model version can be challenging

Pros

"One of the most outstanding features of any APM tool is the anomaly detection part. "

Cons

"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
VB
IT Manager at a consultancy with 10,001+ employees
Verified user of New Relic
Sep 11, 2024
Monitor applications, error logs, and Azure Kubernetes
PN
Senior Associate Consultant at a tech services company with 10,001+ employees
Verified user of New Relic
Oct 14, 2022
User-friendly, easy to use, and useful guided installation

Pros

"The most valuable feature of New Relic is its ease of use."

Cons

"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
HossamGaber - PeerSpot user
Technical Service Delivery Manager in the tech services company industry
Verified user of New Relic
Hey, I use New Relic at my company. Want to hear about my experience?