Adobe Sign vs DocuSign vs SignNow comparison

Adobe and Docusign are both solutions in the eSignature (Electronic Signature) category. Adobe is ranked #2 with an average rating of 9.7, while Docusign is ranked #1 with an average rating of 8.3. Adobe holds a 13.4% mindshare in EAS, compared to Docusign’s 31.6% mindshare. Additionally, 100% of Adobe users are willing to recommend the solution, compared to 100% of Docusign users who would recommend it.

Adobe Sign

Read 9 Adobe Sign reviews

610 Views
563 Comparison Views

100% willing to recommend

DocuSign

Read 11 DocuSign reviews

1,959 Views
1,521 Comparison Views

100% willing to recommend

SignNow

Read 3 SignNow reviews

215 Views
231 Comparison Views

100% willing to recommend

Adobe Sign

DocuSign

SignNow

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Executive Summary

We performed a comparison between Adobe Sign, DocuSign, and SignNow based on real PeerSpot user reviews.

Find out what your peers are saying about Docusign, Adobe, Dropbox and others in eSignature (Electronic Signature).

To learn more, read our detailed eSignature (Electronic Signature) Report (Updated: March 2025).

Buyer's Guide

eSignature (Electronic Signature)

March 2025

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Helped 848,989 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2025, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 13.4%, up from 10.0% compared to the previous year. The mindshare of DocuSign is 31.6%, up from 31.5% compared to the previous year. The mindshare of SignNow is 6.3%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature)

Featured Reviews

Bishen Gosai

Acrobat Sign Specialist at Learning Curve

Effective failover capabilities, efficient support, and trusted brand

I would highly recommend this solution to others. Acrobat Sign stands out among its competitors, especially with its unique features and the backing of Adobe as a company, particularly in PDF technology. Adobe is a well-known and trustworthy brand, and investing in their solution assures you that it will not become obsolete in the near future, but rather remain relevant for a long time to come. Considering the solution's features, benefits, and value it offers, many people tend to overlook the potential savings of using Acrobat Sign, such as saving two to three dollars per transaction. With Adobe Sign, a single document can be sent for approval or signing to up to twenty-four individuals, eliminating the need to physically create and collect signatures, which can be time-consuming and energy-intensive. Using an online platform like Acrobat Sign is much more efficient and can provide a significant return on investment. I rate Acrobat Sign a ten out of ten.

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Oladele Olawusi

Business Process Management Engineer at a financial services firm with 1,001-5,000 employees

Provides excellent features and workflows and can be deployed quickly

I like the workflow. It enables us to configure the envelope and send it to multiple people for signatures. We can structure the signature. The users can sign the document in a particular order or all at the same time The support is not accessible sometimes to African businesses. I have been…

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Claudio Chalom

Marketing Director at Berlitz Canada Inc.

Prompt tech support; good pricing

Before we started using SignNow, we used to send enrollment agreements to our customers via email, manually asking them to sign those agreements. It was troublesome for them to print the agreements out, sign them, scan them, and then send them back. That was causing a lot of issues when it comes to getting the agreement before the actual contract starts. The reminder feature is also very important. When we send them this agreement electronically, it looks nice to the customer. Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."

"I give the stability a ten out of ten."

"Adobe Sign is a reliable product with good support and a continuous improvement process in place."

"Regarding the most valuable feature of the solution, I would say that it is easy to use."

"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."

"The ability to sign digitally is very convenient."

"It makes it very easy to sign documents."

"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."

More Adobe Sign pros

"We can structure the signature."

"The most valuable feature of DocuSign is its ability to save time."

"You can customize how you want to use the solution."

"DocuSign is easy to use. I also like the document tracking features."

"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."

"The solution is stable."

"This speeds up the sign-off process."

"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."

More DocuSign pros

"Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent."

"I like that it works well for my company. I will not be switching to another solution. I don't have any complaints."

"It was easy to send it around to only the relevant parties."

Cons

"The UI has room for improvement."

"The support could improve in Adobe Sign."

"It is hard to keep up with continuous improvements."

"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."

"The solution could always be more secure."

"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."

"It works. I have no notes for improvement."

"The price of the solution could improve for certain plans."

More Adobe Sign cons

"I would like for this solution to send me a copy of the signed document automatically."

"I could always use better security around the solution."

"There are sometimes delays in user communication."

"It should automatically be datestamped beside the signature."

"DocuSign's mobile application could be better. It has some compatibility issues."

"We'd like to have some integration with some of our IT services."

"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."

"The support is not accessible sometimes to African businesses."

More DocuSign cons

"The area I think this solution can improve is user features."

"In the next release, I would like more protection. Security is of the highest importance for our company."

"I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party."

Pricing and Cost Advice

"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."

"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."

"As of now, there are no monthly expenses involved in the solution."

"The free edition allows us to use the signature feature."

"The tool is expensive."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Government

14%

Financial Services Firm

University

Financial Services Firm

16%

Computer Software Company

12%

Government

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Adobe Sign?

The ability to sign digitally is very convenient.

See all answers

What needs improvement with Adobe Sign?

It works. I have no notes for improvement. I do not need any extra features.

See all answers

What is your primary use case for Adobe Sign?

I used the solution to sign my W8 form. I used it to sign forms of all sorts. The company sent me a document via Adob...

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What do you like most about DocuSign eSignature?

We can structure the signature.

See all answers

What is your experience regarding pricing and costs for DocuSign eSignature?

The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can...

See all answers

What needs improvement with DocuSign eSignature?

The support is not accessible sometimes to African businesses.

See all answers

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Product Reports

Buyer's Guide

eSignature (Electronic Signature)

March 2025

Download Adobe Sign product report

Buyer's Guide

DocuSign

April 2025

Download DocuSign product report

Buyer's Guide

eSignature (Electronic Signature)

March 2025

Download SignNow product report

Also Known As

Echosign

DocuSign eSignature, CoSign, DocuSign eNotary

No data available

Overview

Adobe Sign is a reliable and user-friendly digital signature solution that offers a range of customization options and robust security features and allows users to sign, send, and manage documents online. It's a cloud-based service that streamlines the signature process and reduces the need for physical paperwork.

Based on user reviews, Adobe Sign is highly regarded for its ease of use and integration with other Adobe products. Users appreciate the intuitive interface, which makes it easy to navigate and complete tasks quickly. The software offers a range of customization options, such as adding branding elements and creating templates, which users find helpful in personalizing their documents.

The platform uses encryption and authentication protocols to ensure that all documents are secure and comply with industry standards. Users can also set access controls and track document activity, providing an additional layer of protection and accountability.

Some users have reported occasional glitches and slow loading times, but these issues are generally minor and do not detract from the overall positive experience with the software.

Adobe

DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

Docusign

SignNow is a highly-rated electronic signature software that offers a user-friendly interface and customizable features. It provides advanced security measures, integrates with other software, and has excellent customer support. It's an efficient and secure solution for electronic signature needs.

SignNow helps businesses save time and money, increase productivity, and impress customers and clients with our easy to use but versatile esignature software. We like useful software that is simple and straightforward. SignNow was created to be solution that can integrate with the most complex business processes while still being simple enough to figure out on your first try, without any confusion or issues

SignNow

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson

salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth

Buyer's Guide

eSignature (Electronic Signature)

March 2025

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Find out what your peers are saying about Docusign, Adobe, Dropbox and others in eSignature (Electronic Signature). Updated: March 2025.

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848,989 professionals have used our research since 2012.