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Box vs Microsoft OneDrive vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Box is 8.5%, up from 8.4% compared to the previous year. The mindshare of Microsoft OneDrive is 10.2%, down from 13.4% compared to the previous year. The mindshare of OpenText Extended ECM is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Shrikant Pillay - PeerSpot reviewer
Allows you to upload and download files quickly but lacks integration with Office 365
For enterprise users, the data is in a local repository. We use it for files for the end user process. This is a cloud solution. In my current organization, we have over 10,000 people using this solution. I use it very extensively. Users these days are working remotely You can upload your bin,…
Victor Bayouwa - PeerSpot reviewer
I love the backup capabilities and the offline sync
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.  The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is used for data storage and any kind of visualization."
"The collaboration of the solution is good."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"The system's performance is impressive, and file sharing is notably straightforward."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"Sharing and collaborating across files and folders has been a massive game changer."
"Ability to share documents."
"It was extremely easy to setup."
"It helps you keep organized."
"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."
"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."
"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."
"Image management is great since the search is simple, and accessing images with labels is easy."
"They have support for integration with a lot of tools."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"Simplicity to roll out, features available, customization options."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."
"The engineering document management system is one of the most valuable features."
 

Cons

"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"One thing that Box would benefit from is a records management component."
"Working on documents in real-time is sometimes faulty and could be improved."
"Maturity of the enterprise security around user management."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The upload speed needs improvement."
"The user interface sometimes fails and when it cannot connect, it does not give the reason why."
"The initial setup is a bit clunky."
"There are not enough ways to assign permissions to shared folders and files."
"Technical support is not very impressive and is typical of large company software support."
"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."
"An online video player would be great, since sometimes you have to download the video to play it."
"The security is not as flexible as it is with Dropbox, which means that we can't share our OneDrive files."
"Support has not been the same since the beginning of COVID lockdowns."
"The solution should work better with partners and be more developer-friendly."
"User interface needs improvement (at least in the version we are using, desktop client)."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The solution's performance, stability, and consistency could be improved."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"A dashboard with information would be nice to see."
 

Pricing and Cost Advice

"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"My organization pays for the license."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"Better sign a full year's contract to get a discount."
"I believe Box is cheaper than SharePoint."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"Box's pricing is excellent."
"Box needs to improve with their pricing in terms of licensing costs."
"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
"We pay a lot for the Enterprise version, but it is a premium service."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
"This is a pricy solution, given that we are only using it at 50% capacity."
"The licensing is expensive and on a yearly basis."
"The product is pricey."
"Both Open Text ECM and IBM File share are expensive."
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The tool's pricing is confusing to the end customer."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"The total cost of the product will vary on the capabilities required"
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
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Top Industries

By visitors reading reviews
Educational Organization
55%
Financial Services Firm
5%
Computer Software Company
5%
Government
4%
Educational Organization
50%
Computer Software Company
7%
Financial Services Firm
7%
Government
4%
Government
14%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
What do you like most about Microsoft OneDrive?
The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Eve...
What needs improvement with Microsoft OneDrive?
It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It al...
What is your primary use case for Microsoft OneDrive?
We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups.
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us f...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication ...
 

Also Known As

No data available
MS OneDrive
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Dropbox, Google, Microsoft and others in Content Collaboration Platforms. Updated: March 2025.
849,190 professionals have used our research since 2012.