Zoom Reviews

I use the solution for meetings, leadership coaching, and leadership development. Sometimes, I use it for setting up team meetings and progress meetings for projects.

If we're leading groups, we can set up the tool for different environments. We can use the product for communication, presentation, and integration. The screen-sharing feature is easy to use. It is very helpful. We must be careful about what we are sharing. It also depends on the user of the tool, how they set it up, and the quality of the person using it. The product is easy to use. I’m happy with the solution for general use.

Initially, it takes a little time to figure out how to set up the tool for screen sharing and collaboration. Setting up and understanding the tool takes time. The product must provide more information to protect the users. They must know when they are visible and have a clear view when they are on.

Before the screen sharing starts, the product must confirm with the user whether they want to share their data, documents, or the screen. There must be more reminders. It might be annoying for some people, but it would help protect the privacy of the users.

I have been using the solution for some years.

It was not difficult to initially set up the tool.

Microsoft Teams is a more professional environment. It is useful for normal meetings and quick communications on a day-to-day basis in a professional environment. It is good. It is a little bit more complex and has a little bit more options than Zoom. It needs more qualified people who are used to working in a complex environment.

I work internationally. I have international contacts in Germany, Switzerland, and the Netherlands. It's a normal tool I use. I use it two times a month. If we have good communication around it and good preparation, the tool is quite good to use. I have technical experience. I have worked in many environments, so I do not hesitate to try and figure it out. Overall, I rate the product a seven out of ten.

I use Zoom software in my online meetings with clients and for online training sessions, it has helped us a lot. It is great to be able to see everyone in the meeting and engaged, even if they are in a different location than I am, and to be able to share my screen with them and come up with new ideas and solutions. I like being able to record meetings and store them on my computer.

It is very easy to use and has great features like screen sharing and recording. Customer service has been excellent. They are always quick to help us with any issues we have this is safety and efficiency for me.

Using the Zoom software made it possible to solve many problems we had, especially in business meetings. I don't need to go to the customer or suppliers all the time. I can Zoom in and present products, services, and even budgets. It allows me to continue the meeting, scheduling, etc. Meetings and conversations are always better with Zoom. We reduce the costs that we had before when using other tools. That has the biggest impact on me and my business.

I can integrate Zoom and Youtube when necessary. The Zoom software is complete and effective, light and secure.

I have found that the Zoom software has many features that I find very valuable. One of those features was the ability to share our screen with the people we were talking to and give presentations.

This made it possible for us to share documents and information with them easily. The ability to record our meetings was also excellent and valuable, allowing us to go back and review the information discussed earlier.

It's excellent software in general, with new updates and new features integrated that would make the software much more complete.

It would be interesting if Zoom could be improved in the areas of software development such as project management and code debugging. The next version should include features like conflict resolution and Version Control.

It would be great if there was a way to Zoom in on a specific part of the image and then make changes to that area that would be interesting.

It's excellent software in general, with new updates and new features integrated, it would make the software much more complete.

I use the Zoom software for about four years between two or three times a week. Now, I use it more than ever.

The software has revolutionized the method of how online meetings are done in an efficient way, through the Zoom software we can connect many people at the same time, I like to make presentations, and in the most important work meetings, Zoom has been very important for everyone.

Zoom software is safe and it is complete software for all audiences. We can turn off the microphone and authorize whoever wants to speak. We can make videos, have chats, and we can also record meetings. These are among the many features that we have in the Zoom software. We like that access to a room is only possible with the permission of the room host.

The support has been excellent the response is very fast. We can integrate with other live streaming tools. This is interesting!

Support is excellent, fast, and effective.

Positive

I haven't used anything else, however, I did research and compared the Zoom software to Google Meet and Zoom fared better in every respect.

We used an internal team and support to set up Zoom. All were very excellent and efficient.

With the support of the Zoom software, we had an increase in our ROI of 60%.

The cost and benefits are excellent. The configuration is very easy and without complexities. Everything is very clear and the support is excellent.

Google Meet was an option.

I recommend this product to all entrepreneurs. It will make your company and business much more scalable and organized.

I use the paid version of the solution in my company to attend meetings. In my company, we have joint meetings in different offices, so we join combinedly through Zoom. My organization has multiple hospitals where managers work, and if we need some information or guidelines, we give them the link to the meeting, and they join it. The meetings on Zoom can go on for more than an hour without any breaks in the video. There is a time frame for the unpaid version. For the paid version, there is no time frame attached to the meetings, making it easy to use.

Everything related to the product is perfect, in my opinion. The video quality and sound quality offered by the product are directly attached to the internet connection that a user has at their place. If you have a good internet connection, the video and sound quality offered by Zoom are great.

Considering the main function of Zoom, it should make the video functioning part a little bit more friendly.

I have been using Zoom for four to five years.

Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a nine to ten out of ten.

More than 80 people in my company use the product.

The product is not regularly used for meetings, but it is useful to hold multiple meetings. The product offers an option to schedule a meeting. My company schedules meetings with the help of the product, and if anybody has to attend a meeting that has been scheduled, that person will be notified.

I have used Google Meet, but its video and sound quality were very different from what Zoom offers.

The product's initial setup phase was easy.

During the product's deployment phase, I just download and install it, after which I follow the process to login and use it.

The solution is deployed on an on-premises model.

The solution can be deployed in a couple of minutes. You just have to download and install it.

I can take care of the product's deployment myself.

The value from the use of the product reflects areas like webinars, reviews, meetings, discussions and joint meetings.

The tool's paid version is not that expensive. You need to pay 150 USD per year.

The licensing part of the product is not expensive. I rate the product price as nine out of ten. There is no need to pay any additional costs apart from the normal charges attached to the product.

The product's screen-sharing capabilities are perfect.

I feel like the product is quite user-friendly and offers multiple versions, and I feel the paid version is perfect. The multiple features in the product are very helpful for businesses.

The product's security features are good.

I rate the tool an eight out of ten.

Zoom is quite easy to use and user-friendly.

The main purpose of Zoom is to hold virtual meetings.

Zoom has many features, but our company uses the solution's basic features, like scheduling meetings on the calendar, chatting, and sharing screens and documents.

The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes. The aforementioned area can be considered for improvement.

I have been using Zoom since 2020, around COVID-19. My company is just a customer of Zoom. I use the solution's latest version.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

Around 15 people in my company use Zoom.

Zoom is used at least once every couple of days, but in the past, Zoom was used every day.

Personally, I plan to increase the use of the solution since I prefer to have more virtual meetings.

I haven't interacted with the solution's technical support.

I had used Skype, which was exclusively for personal use.

I rate Zoom's initial setup phase around nine to ten, on a scale of one to ten, where one is a difficult setup and ten is an easy setup.

The solution is deployed on an app, which is an on-premises version.

Zoom's initial download or deployment process was completed in a couple of minutes.

I rate the product's pricing two or three on a scale of one to ten, where one is low price and ten is high price. Price-wise, it is an affordable solution. The cost, in addition to the standard licensing fees, is related to the premium. Generally, a person can use it for free or go for a premium if they want to upgrade or extend the meeting time.

I think Zoom is a great tool.

I recommend Zoom to others because I found it very easy to use, especially for old people unfamiliar with technology. With Zoom, you just send the link and the invite to allow a person to join a meeting easily.

I rate the overall solution a nine out of ten.

I used Zoom for some training programs that I conducted for younger children in school. The version I am using is for the Mac.

I used Zoom when I was doing an assessment. I did a waste management audit for an energy company, which has a large presence in 15 countries, because of the COVID pandemic. I had done a virtual audit of the waste management process of their production facilities. I did a comprehensive audit for all their 15 operating countries, for example, the Czech Republic, Slovakia, Wuhan in China, South Korea, Japan, and India. I had used Zoom to talk to people.

Zoom had served as a handy tool to connect and communicate with the world, especially my client organizations during the COVID phase. The fact that I could establish a seamless bridge is attributable to Zoom. Be it Online training sessions or Business Assessments, Zoom has served as a handy tool. So business sustenance served well.

The most valuable features of Zoom are voice and camera clarity. The time latency of the response is good. The facility to view all the participants who are online is a benefit. In most of the other similar solutions, they too have this feature. However, since I have used Zoom, I find it as an advantage because you can see all the participants online and you can choose. 

When using Zoom for a training program, seeing the participants online and then the latency is very good, it is more in real-time. Additionally, the security features are good.

My only concern in Zoom is the stigma associated with being a Chinese product. However, it has been acquired by the US government or a US counterpart has taken over it. There is not any issue with respect to data security. This being said, there is a little bit of apprehension when it comes to the data security aspect. It's better if they give a public statement that we are compliant with the GDPR requirements. It will be helpful for them in promoting their solution in a much better way.

The internet infrastructure in India is not as good as in other places, such as the USA. Zoom could benefit by optimizing the connection to allow better operation of the solution under low bandwidth. Management of the latency time will give them an edge for data calls over other products.

If I want to do a recording quickly, the way we should be able to do it should be slightly easier for the author. For example, if you are conducting a program and you are hosting it with a trainer that is subcontracted to your organization. In this case, the trainer, when you're giving me access to Zoom, I am using Zoom as the bridge to train your audience. 

In such a situation, as an author, or trainer, should have the facility to record it myself, I should be able to gain a copy of my training session for later usage or for a review. If they could add some feature to accomplish this it would be helpful. It would be very motivating for the trainers and auditors to do self-reviews and then later on they can review themself for improvement areas to work on. 

When I take a look at my own recording, I can have a better idea of how to improve for the next session or training program.

I have been using Zoom for approximately 10 years.

Zoom is highly stable.

I never had connectivity issues where suddenly the line went off, and despite my internet bandwidth issues, I never faced a blackout. I had conducted training programs, for example, using zoom with several trainees in the session. Conceptual clarity is only possible when the bridge with the participants is clear enough to comprehend for the participant. I guess Zoom was good enough to connect well despite constraints, peak times and bandwidth issues which are often the challenges associated with online presence.

I had no problems with the scalability of Zoom.

Since the COVID pandemic, this is the new way of communicating for many people. Many people are carrying out business, training programs, and virtual meetings. Many things that are happening, Zoom has a huge potential. If they can make their offering more attractive, easier to use, with beautiful dashboards, it is a big market for them. They can have their share value going up in the market.

I have not needed to contact Zoom's technical support.

Positive

I have previously used Webex and Microsoft Teams. 

I have been using  Microsoft Team prominently. A lot of people are preferring Microsoft Team because it is more reliable than most of the other solutions. Zoom is slightly less popular because of the data security issues associated with it and has been taken over by a US company. China does not own it anymore but there is still a stigma associated with data security and privacy when using Zoom, in my opinion.

I do not remember how the initial implementation was but when the Zoom is implemented there is some waiting time when the login happens. Sometimes we are not sure if the connection is happening or not. There's a waiting time but happens also in Microsoft Team. At times it is as if we are blindfolded and waiting for the meeting connection to happen, you don't have a clue whether the connection is happening or not. I don't know if the issue is because of my internet connectivity, Zoom tool version, the other side of the connection is ready, or if the other party is joining or not. There are many question marks that are there that could be answered with some dashboard of what is the status is similar to tracking of a courier. It has gone somewhere and, midway, it is stuck, and then the other side is still yet to join.

 If Zoom can manage this delay and make it more creative in reflecting the participant and have the ability to inform the organizer of whether the connection is in place or not, it would be really helpful. 

Implementation and usage of Zoom are very user friendly. Sometimes when the meeting is arranged by the client the system admin of the client organization would extend support to share a document or share screen or other maneuvers. Support was good enough to enable the business discussion further without breaks breaks and interruptions.

Seamless integration with the business processes and timely communication with the clients adds huge value to the sustenance of Business. In a Virtual world of an evolving and fast emerging tomorrow, Zoom would be playing a pivotal role in supporting and enhancing the Business Performance of Corporates across the world. My RoI is a small piece of a similar experience and experimentation with the Virtualization of the business ecosystem with Zoom.

There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay.

They could improve the free version by allowing more time to use, it could benefit sales in the future. For example, let's say some students are using it or a certain kind of some CEOs or non-profit organizations are using, they can extend free access to such people.

The Microsoft Teams solution is more expensive than Zoom.

When evaluating other solutions to Zoom, they all have similar functionality. For example, the dashboard icons are at the bottom of the screen. There is standardized functionality in most of the solutions.

I would recommend this solution to others. 

They need to remove the Chinese stigma attached to the solution and then it would be better in the market for sales.

If a customer comes to me and asks if Zoom is a good solution I highly recommend it.

I rate Zoom a nine out of ten.

We use Zoom for one-on-one calls, conferences, and remote support. We used to offer training via Zoom. But in the last two years, the global team switched to Microsoft Teams, so we moved to Teams. Since then, it's been about 50-50 Zoom and Teams, but prior to February, we had three or four meetings via Zoom daily. Before Teams, we were using Lync, which is the predecessor of Teams. 

Zoom is interactive. We can connect with more users. Sometimes we host meetings with hundreds of people, and I can see who is talking.

As a technical support guy, I think it's crucial to be able to connect with people remotely. Zoom is simple to use because they can share the screen and talk. The user can walk me through the issue they are facing. You don't need to be in the office or on the network. If a user can connect to the internet, then they can share their screen. Aside from support, it's also a great way to provide training to our users. 

Yesterday, we had a call, but Zoom closed after 20 or 25 minutes, and we didn't get any alerts. That could be because there was a time limit set. There should be an option, like a button, that allows us to increase or reduce the meeting time. We had to cancel and change the time of the meeting.

I've been using Zoom for around four or five years

Zoom is perfectly fine.

Zoom isn't scaled, but I don't think there are any issues with the scalability.

Two or three years ago the global team was not able to use a feature on the old version. Suddenly, Zoom wasn't working. They contacted Zoom support and got everyone to update their software. But I haven't had any personal experience with support. Once we had a problem with the background images changing, but that was a minor issue, and the Zoom team walked us through how to fix it.

Setting up Zoom is pretty standard. It's a "next, next, finish" installer. You don't have to do anything too complicated, and it only takes three or four minutes. There is also a web-based app that is easy to use. Aside from the regular updates, it doesn't need much maintenance, either. 

We're using the software that the global team uses. They don't tell us how much they're paying-

I think Zoom is better than Teams, but they're very different. Zoom is lighter. I tried a remote session with Teams, but it wasn't up to snuff. I cannot share things properly, so I think Zoom is better. 

I rate Zoom eight out of 10. If you're planning to use Zoom, you should pay attention to the version your users are working on. Sometimes a lower version is better, so it will work with all users. The lowest version should be compatible with most machines. When you're working with people that have older computers, they might not be able to connect. You need a version that is compatible with everyone's device. 

We use Zoom a lot for meetings. We schedule regular meetings in advance, sometimes even a month in advance. Sometimes, we have last-minute meetings, too. For those, we use personal meeting links. Our work setup is a mix of in-office and online, so even in the office, we still use Zoom because some team members work remotely.

The tool has made remote work possible for us. It's not just about the technology but also about staying connected with colleagues. When everyone works from home, using Zoom for meetings becomes very common. One great thing about the product is its ability to cancel out background noise. This helps a lot, especially when construction or other noise surrounds your home. 

The Zoom recording feature is really useful. Sometimes, when you need to interview sensitive users, they might not feel comfortable if you record a video. We might have used a phone or another recorder in the past. However, it records only the audio of the meeting, not the video or screen sharing. This makes customers feel safer because they know only the audio is being recorded, which can be more effective for sensitive interviews.

I can share documents directly in the chat during meetings, which is helpful, especially when collaborating with my project team. Before, I had to download the chat manually, but now I can see all the chat directly in the Zoom application. Plus, I can automatically save the meeting chat to my computer.

We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. It's a common function in Zoom meetings but can lead to some uncomfortable moments.

Even though we use screen sharing a lot, it can still be awkward because we don't always know what the other person's screen looks like. Technical issues often arise during screen sharing, especially in hybrid meetings where some people are in physical meeting rooms, and others are online. In those cases, it isn't easy to know which screen is being shared, especially if multiple screens are connected.

One area where the tool could improve is providing better clarity during screen sharing. It would be helpful to have a feature where participants can see what others see on their screen, especially when sharing presentations like PowerPoint slides. Sometimes it's hard to know which screen is being shared. Additionally, indicating when screen sharing has stopped would be beneficial. Another aspect that could be enhanced is noise cancellation. While Zoom does have this functionality, it's not widely known among participants.

Maybe the solution could promote noise cancellation features more effectively, especially for users in open office environments where background noise can be problematic. Users could access noise cancellation with just one click, which works well in my experience. However, having a dedicated button on the dashboard might be helpful for quick access rather than navigating through the audio settings. The noise cancellation feature also has different levels, like low, medium, and high, depending on the background noise level. But if you set it too high in a quiet environment, it can also cancel out your voice.

One thing I'd like to see in a new version of Zoom is better control over Otter.ai. If someone is invited to a meeting but doesn't attend, Otter.ai will join the meeting and record it without the host's consent. There's no way to block or prevent this from happening, even though Zoom works with Otter.ai for transcription purposes. It would be helpful to introduce settings allowing hosts to block or manage Otter.ai from joining meetings without permission. This would prevent situations where meetings are recorded without consent. 

While attaching a link to a calendar invite for personal meeting rooms is straightforward, it's not as smooth for dedicated meetings created within Zoom. Sometimes there are issues with logging in or stability when connecting Zoom with Outlook calendars. As a workaround, I often create a quick Zoom meeting in Zoom itself, copy the link, and then add it to my calendar invite. It would be great if Zoom had smoother integration with calendars like Outlook or Google Calendar to streamline this process. Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings.

I have been using the product since 2019. 

I rate the solution's stability an eight out of ten. 

The tool is scalable since I haven't faced any issues with big meetings. My meetings usually consist of 10-20 users. 

I haven't contacted the tool's technical support yet. 

Compared to other products like Microsoft Teams and Google Meet, Zoom is pretty great overall. My experience with Microsoft Teams hasn't been very smooth, as I often encounter issues with turning on my camera, hearing clearly, or using the chat functions. While this might be due to my computer, it's still frustrating. As for Google Meet, although it's not necessarily bad, I prefer Zoom because I'm more familiar with its layout and settings. I've gotten used to Zoom, so Google Meet feels a bit harder to use in comparison.

It's hard to give Zoom a specific reliability rating because it can vary depending on factors like internet issues or technical glitches. Sometimes, updates occur, which can cause delays when joining meetings. 

I use the tool's desktop version. I rate it an eight out of ten. 

I am using Zoom for virtual meetings. In my company we use Zoom and when we work from home. The physical meeting rooms are not used as much anymore. Additionally, we use Zoom for interviews for candidates.

I have found Zoom to have all the functions that I need. The solution is easy to use.

Sometimes can get confused about which password setting or parameter is required to be set to use it. For example, if I want to issue a Zoom meeting to my team members or perhaps sometimes I want them to issue a Zoom directly when I receive the Zoom accounts from our IT department, I don't know how to enable or disable these features in the Zoom. I think it's a personal issue I have.

I have used Zoom within the last 12 months.

Zoom has been scalable we have not had any issues.

We have approximately 20 Zoom accounts that can be used for employees to use. Our company is worldwide and we have approximately 8,000 employees and there is a potential for everyone to use Zoom.

In 2021 the frequency of use of Zoom was every week. However, in 2022, because we are quite slow in January, it has been deduced.

I have used Microsoft Teams previously.

I prefer to use Zoom because it was the first tool I used. When I compared Zoom to Webex or the GoToMeeting, I find Zoom is easier to book meetings, log in to, and start the meeting.

The implementation can be difficult.

We have our IT department that does the implementation of the solution.

I rate Zoom an eight out of ten.