I deal with Zoom as a solution that my company provides to its clients. Basically, my company sells Zoom to clients.
Zoom is a good product, and there are no limitations when you plan to include lots of members. Basically, I haven't directly handled Zoom's consoles and other areas, so I won't be able to tell you all the details regarding the tool. I want to tell you Zoom is a good product for remote meetings and conferences.
In Zoom meetings, video quality is an area of concern where improvements are required.
I have experience with Zoom. My company is a reseller of Zoom.
The scalability of the product depends on the licensing model a user chooses for his company. I am not very experienced with the scalability features of the product.
My company has sold the product to two customers.
In our company, we use Microsoft Teams for our internal and external meetings.
Previously, I used Webex.
The product can be deployed on the cloud. Zoom provides a cloud console, and the user needs to log in to it to activate the licenses. After the licenses are activated, the admin user can create user credentials and passwords for the person who will be the admin, and then it gets shared with that person who can arrange meetings on the tool.
The solution is deployed on the cloud. Deploying the product on an on-premises model may take some time, considering that some hardware devices are involved in the process.
It didn't take much time to deploy the product.
Zoom's ability to allow its users to hold virtual meetings is valuable for our company. It helps to hold a lot of regular meetings with team members who are located outside the company's headquarters. Before the invention of Zoom, employees were forced to come to the office to attend meetings. Zoom saves money by eliminating the need for employees to spend money on travel costs and the costs of holding meetings in the head office.
In terms of reliability, I haven't heard about any recommendations from the clients who use the tool. I think it is better for a regular user of Zoom to speak about the product since only such a person can provide more details regarding whether the tool is good or bad. If you want to know about Zoom from my perspective, I think that I can't give you much information related to the solution.
When I join Zoom meetings, especially the external ones, I feel that the video quality is okay. I rate the tool's video quality a seven and a half out of ten when compared to Webex.
Though I haven't thought about the sound quality offered by Zoom, I feel it is okay.
During multiple conference calls, Zoom, Microsoft Teams, and Webex post different limitations in terms of screen sharing and presentation capabilities.
I would recommend that instead of Zoom, others can also use Webex and Microsoft Teams.
I know that nowadays, Zoom is securing their communication in the area of conferencing, specifically video conferencing.
Others can use Zoom if they want to use it.
I rate the tool a seven and a half out of ten.