Zoom Reviews

We use the solution to conduct online meetings and video calls.

The solution helps increase productivity by allowing online collaboration and conducting video calls.

The solution's most valuable feature is its ability to blur the background. This feature allows me to take calls even if I'm not in an office setting. The solution's 'mute all' feature allows you to mute the other participants in a large webinar if you do not want everybody talking. Zoom has a security feature that allows only authorized participants to join the meeting.

The solution should include the integration of AI-based tools that could transcript or record the meetings.

I have been using Zoom for two years.

Zoom is a pretty stable solution.

I rate the solution’s stability ten out of ten.

Pretty much everybody in our organization uses the solution once a few days.

I rate the solution’s scalability ten out of ten.

We also use the Google Meet tool. We decided to use Zoom because it is easier to set up and more intuitive.

First-time users have to download an app on the machine, which takes time and adds to the time required for the setup. Setting up Zoom for the first time took three to four minutes.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

The solution increases efficiency and productivity by allowing people to collaborate during the pandemic while working from home or during odd hours.

I am using the latest version of Zoom. Zoom is deployed on the cloud, and we use the Google Workspace cloud provider.

Overall, I rate the solution ten out of ten.

It was an enterprise subscription primarily intended for tech companies supporting us. We mainly used Zoom, and at some point, our management also acquired a Zoom subscription specifically for manager meetings.

It has been rolling out exciting features that enhance collaboration and simplify meeting scheduling and management. Zoom was quite effective until a security issue arose, which caused some users to leave. However, they quickly addressed the problem, which can happen with any technology. Overall, Zoom has introduced many features that align well with current market needs for meetings and collaboration.

Important features include whiteboard control, the ability to set up lobbies, and managing how attendees join the meeting. 

The pricing model for Zoom was not very friendly.

I have been using Zoom for last ten years.

Zoom is very stable and it's also very lightweight. It really doesn't consume a lot of bandwidth.

I rate the solution’s scalability a nine out of ten.

The initial setup was easy and takes 10 minutes to complete.

To deploy, the first thing is subscription, so you have to go and register. Then once you're registered, it’ll send an activation link. Once you activate you download Zoom, log in, and move on.

When evaluating return on investment, two key factors come to mind. First is having ample storage, which allows you to share and retain meeting information for future reference, making it a valuable asset. Second is pricing, which is crucial for aligning the solution with your budget and ensuring it offers good value for the cost.

For those seeking a versatile option, Zoom is a strong competitor in the market. While there are many products to explore, Zoom stands out as a solid choice. It offers excellent security features, including comprehensive controls for connections, streaming, recording, and sharing information. Since addressing a previous breach, Zoom has maintained robust security. Overall, its security support is commendable, and it continues to be a reliable solution

Overall, I rate the solution a nine out of ten.

I use Zoom for virtual meetings and training sessions where instructors can teach thousands of people.

The most valuable features for me are the spotlight feature and the ability to share video with audio, which some other platforms, like Microsoft Teams, lack. We use it to present sessions and teach end customers or users.

The tool could be more user-friendly, especially for finding options to present screens.

I have been using the solution for six to seven years. 

I'd rate Zoom's stability as ten out of ten.

For scalability, I'd rate Zoom nine to ten out of ten. My company has 700 users. We don't plan to increase usage as we're close to our license limit.

Before Zoom, we used Microsoft Teams but switched due to limitations with large audiences and a lack of features.

I'd rate the initial setup about seven out of ten for ease. We deploy Zoom on the cloud, which takes about five to six minutes to install. It's a simple process of running an executable file with a few clicks. We don't need additional settings or many people for maintenance.

The solution is affordable. 

Overall, I would rate Zoom a ten out of ten. 

We use Zoom for meetings and webinars, where we don't visit the customer physically. We recently hosted a webinar using Zoom.

The most valuable feature of Zoom is the webinars.

I have been using Zoom since 2020.

I rate the solution a seven or eight out of ten for stability.

Three people use the solution in our organization.

I rate the solution ten out of ten for scalability.

On a scale from one to ten, where one is low and ten is high, I rate the solution's technical support a seven or eight out of ten.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.

We implemented the solution through an in-house team. The solution can be deployed within a few minutes.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

Zoom has adapted to our organization's security and privacy needs.

Overall, I rate the solution a seven out of ten.

I use the solution for meetings, leadership coaching, and leadership development. Sometimes, I use it for setting up team meetings and progress meetings for projects.

If we're leading groups, we can set up the tool for different environments. We can use the product for communication, presentation, and integration. The screen-sharing feature is easy to use. It is very helpful. We must be careful about what we are sharing. It also depends on the user of the tool, how they set it up, and the quality of the person using it. The product is easy to use. I’m happy with the solution for general use.

Initially, it takes a little time to figure out how to set up the tool for screen sharing and collaboration. Setting up and understanding the tool takes time. The product must provide more information to protect the users. They must know when they are visible and have a clear view when they are on.

Before the screen sharing starts, the product must confirm with the user whether they want to share their data, documents, or the screen. There must be more reminders. It might be annoying for some people, but it would help protect the privacy of the users.

I have been using the solution for some years.

It was not difficult to initially set up the tool.

Microsoft Teams is a more professional environment. It is useful for normal meetings and quick communications on a day-to-day basis in a professional environment. It is good. It is a little bit more complex and has a little bit more options than Zoom. It needs more qualified people who are used to working in a complex environment.

I work internationally. I have international contacts in Germany, Switzerland, and the Netherlands. It's a normal tool I use. I use it two times a month. If we have good communication around it and good preparation, the tool is quite good to use. I have technical experience. I have worked in many environments, so I do not hesitate to try and figure it out. Overall, I rate the product a seven out of ten.

I use Zoom for virtual meetings and video communication.

Our company is interested in Zoom's extraction capabilities and uses it as a transformation tool. Zoom can convert a JSON file to an XML file without the need to involve coding and by using the drag and drop feature available in the solution's UI because it's not for our internal use but for our customers who don't want to write scripts.

Zoom's stability is an area with certain shortcomings that need improvement.

I have been using Zoom for three to five years.

It is a scalable solution.

I am unsure about the number of users who use Zoom in my company.

I have never used the solution's technical support.

I don't think my company evaluated other options in the market before choosing Zoom.

I recommend the solution to those planning to use it.

I rate the overall solution an eight out of ten.

We use Zoom for chatting, meetings, and for collaboration. If we are a team and we want to have a quick meeting, Zoom can facilitate an audio-only meeting. We are using the free version of Zoom. We don't use it in the company, it is only used for personal meetings. You can do a lot with the solution, such as sharing files or doing presentations, similar to how it is done in Microsoft Teams.

I sometimes use Zoom if my customers do not use Microsoft Teams.

I have been satisfied with the features and capability of Zoom.

Zoom could improve by increasing the time limitation in the free version.

I have been using Zoom for years.

Zoom is a stable solution.

You can have as many people as you want in the Zoom meeting. It can be a one-on-one meeting between two people and if people want to join the meeting they can. The meeting participant can come to the meeting and ask if they can present, then they can go if they want. It is flexible and can scale.

I have not used the technical support from Zoom.

I have used other solutions, such as Microsoft Teams.

The implementation of Zoom is simple. If I want to collaborate with someone, they have the free client version where you need to install it, but you can also connect via the web without having to install anything. You only need to give someone a link to a meeting and it takes them to the browser of their choice, and then they log in they will be connected to the meeting. It is very simple.

The version I am using of Zoom is free.

The free version of Zoom limits you based on the time you spend in a meeting. For example, it may give you a meeting of 30 minutes and then, if you want to have another 30 minutes, you can set up another meeting to have an extension. However, from time to time, Zoom gives you free extensions. It could give you an hour or two hours for free to use it. There's a licensed version of Zoom, but I haven't ever used it before.

I would recommend Zoom to others.

I rate Zoom a nine out of ten.

We use Zoom in two or three ways. One is for regular meetings. Most of our meetings are done over Zoom because people work from home due to COVID. A cloud meeting is the best way to go. People can initiate a meeting and invite people for one hour or two hours at a specific time.

When people want to do that, they have to buy Zoom's cloud meetings and licenses. If you want to conduct a cloud-based event, Zoom has a solution for events, and you have to buy an event license from them. 

The third thing is Zoom rooms or Zoom video communications. Suppose you want to have a video conferencing device in your office, and you want to use that to connect via Zoom. You're in a boardroom where you have done the A/V integration. You can buy a Zoom room license and connect that solution to your Zoom meetings.

Mostly, we like Zoom meetings and Zoom rooms.

We started using Zoom last year.

Zoom has an email address. You write to them about any issues, and they respond.

Every solution has its special features because they're all competing with Zoom now. Zoom has started cornering the commercial market. WebEx was already in the enterprise market. Since the COVID outbreak, things have changed. Everybody's competing to update looks and features. I've been selling WebEx for a long time and Zoom also. I've used BlueJeans. All of the solutions are doing well, but Zoom's main benefit is that it's easy to manage.

Zoom is orienting itself to the commercial market. They are considering allowing users to start with a hundred participants per meeting, and then if you want to increase, you pay more. Webex allows a thousand participants to start. You can join from any video device. With WebEx, if you want to join from a video device, you have to buy additional licenses.

Most of our customers use Webex, but the government offices can't because of security issues. Banks also limit cloud applications to general meetings. Official meetings are on-prem only because they don't want to leak data on the cloud. Every major meeting must be recorded, so they won't do any cloud calling. If it is an urgent corporate meeting, they will not host it online. They only use Zoom or Webex for customer meetings or outside meetings.

Zoom costs less and offers more features if you're going for the lower versions. Zoom will be cheaper if you want to have a general meeting, but if you want a real enterprise version, Cisco will be cheaper.

Everything is easy with Zoom. You don't need to do anything but order it and tell the admin for that organization, and they will give one ID. For the remaining IDs, the admin will add the rest of the users. It's the same for any service, be it WebEx, BlueJeans, etc. You'll get one ID assigned to the administrator, and they can assign the rest of IDs to anyone in the organization. If you have 10 licenses, one ID is configured for the administrator, and they distribute the rest. We give a training on how to do it. It's all cloud-based, so nothing needs to be implemented in the office or anything.

Any cloud-based service offers a lot of benefits for customers. They don't have to invest in any on-prem infrastructure and they can use it on the go. They can be in the office, at home, traveling, at a hotel, or wherever, and they can start a meeting. There is no investment or recurring costs aside from the annual licenses.

I rate Zoom nine out of 10. It always works, and they try to appeal to what the user wants. They added features like background music for those people who use Zoom for online church services. They try to make the solution more useful for the user. For example, I tried to sell WebEx to a church, but I also gave them Zoom for a trial. They were impressed with that because that was the feature they were looking for. Zoom got most of these churches globally because of one feature.

It all depends on what the customer needs. Some people come along and say, "I want Zoom" just because they've heard of Zoom. However, it might not be a good fit when I tell them about the features. I speak to the customer, understand the requirements, and recommend they try this or that. Some people don't even need Zoom, but they ask for it.