Zoom Reviews

We are a market research firm.

We use Zoom for a few instances.

I used to use Zoom on a regular basis for meetings for both my business and my office work. However, as the project has evolved over the last three years, we are focused on Microsoft Teams.

It would be 70% to 30%.

It was similar to password-based security when connecting to anyone. When a large number of people join in, there is a lot of noise. Random people become accustomed to receiving these invitations. They can also join without invitations, as they used to. As a result, there was a lot of noise earlier. Right now, I'm not dealing with that problem. But, in and out, there may be a few security web issues with Zoom.

I'm not sure if it makes a difference, but connectivity frequently drops when we are connected to Zoom compared to other logins or chat boxes. We are dealing with that issue. The voice quality could improve, and there are issues with the background.

I believe the background has changed in the last two to three months, or even in the last year. In Teams, we have the ability to change our own backgrounds. We can get a background that is unique to us. I believe Zoom does not yet support this feature. Or, if it is enabled, it is not functioning properly.

Its background does not function properly.

Noise cancellation should be available. Both noise cancellation and voice cancellation should be included. The number of people who attend the interviews or webinars, combined with those who join in suddenly, creates a lot of chaos. That can be minimized. Background options, such as customized backgrounds, should also be provided.

I have been working with Zoom for three and a half years.

I'm not sure what version it is, but I recently updated to the latest version of Zoom.

Stability is always an issue with Zoom. I am not sure if it's going well right now or not because I'm only using it 30 percent of the time. I am not sure if they are on the right track with stability or not.

When I used to connect, it felt a little that if you are a paid Zoom user, you can invite as many people as you want to that meeting. However, if you have a free version, you can only connect a limited number of people. I believe the maximum number of people is 15 or 25.

That makes sense because if it's paid, then you have a lot of security policies in place. which is good for data security and network security because you have a passcode that is being generated. However, if you have the free version, you do not have a passcode. That is open to everyone.

I have some experience with CloudEndure Disaster Recovery.

I don't have much experience with technology. But, I have worked with cloud-based technologies. On the basic front, I have the knowledge.

We are a firm. We use the Amazon cloud for everything, including data storage and other things, but I'm not an expert in that area. That is the IT person who will be in charge of that. I don't have any direct experience with the Amazon cloud. That is entirely handled by the IT department.

We are using Microsoft Teams and Zoom. We primarily use Teams for communication.

When compared, I believe Microsoft Teams is more stable than Zoom.

With new features come new services in the Teams. And because we use Outlook, we are linked to a variety of other services. We can connect to users using various other services or various apps. We can work on a variety of other things when we are connected to Teams and directly connected to Outlook. 

When we are connected to Zoom, and we want to schedule a meeting, we must log into Zoom separately and then connect to the meeting, or we must schedule a meeting.

The initial setup is straightforward.

There are both free and paid versions available.

I looked into CloudEndure Disaster Recovery for a project that required a few bits of data here and there.

We had a business relationship with Zoom, we were partners.

I would rate Zoom a seven out of ten.

I use this solution for chat, video calls, meetings, basically for any interaction with people. I'm a network architect. 

Sharing content is a great feature. The audio quality was fantastic most of the time and I found it very user-friendly. 

Additional security would be welcome; an extra layer, whether it's an additional log-in requirement or something on the servers. There is always the possibility of meetings being hijacked or encryption going to China. It would also be helpful to have more control over who attends meetings. An additional feature I'd like to see would be a whiteboard which would be very productive for some of our meetings.

I've been using Zoom for many years. 

The stability is pretty impressive, especially taking into account the huge growth of the user community.

We previously used Skype but switched to Zoom because of the features and better quality. 

The initial setup was very simple, it was automatically installed on my laptop. 

I rate Zoom nine out of 10. 

We are using Zoom for the standard video communication.

The most valuable features of Zoom are its ease of use, screen sharing, and annotations.

The chat functionality in Zoom could improve.

I have been using Zoom for approximately two years.

The stability of Zoom has been fine.

We have approximately 100,000 users using this solution in my organization.

We have all of our software in our company pre-installed.

We have a technical team that does the implementation of our software.

I rate Zoom a ten out of ten.

Zoom has been a complete substitution for the personal face-to-face interview. Everything we have been doing through Zoom. Every work meeting, every customer meeting, every interview for jobs. Everything that has to do with the interactions with another person. We only use Zoom due to the fact that, even though we could use some other technologies like Teams or even WhatsApp or anything like that, we prefer to use Zoom as we have the control of what is recorded and exactly what is going on in the meeting. We have been using it for every internal and external meeting - everything that we do. My agenda is just full of Zoom meetings. That is my life.

The most valuable aspect of the solution is the controls that you have for security. They have been enhanced a lot in the recent versions. When you are the owner of the meeting, you basically have control over everything. It is really important when you are in a situation in which someone tries to enter your meeting and he doesn't belong or doesn't identify him or herself. You can just easily remove them. 

Understanding the different options you have is easy. The identified users have to be allowed in with authentication. You will have people that are from the organization or from some other organization and you can ask for authentification or you can have a meeting in which anyone can join. Even so, at the moment you have the option of doing something that will give you control over the meeting. For me, that's one of the most useful things.

It's very simple to manage.

The solution is stable.

The scalability is good.

The solution is easy to set up.

We are entering into these meta universes of applications in which virtual reality is going to be very, very important. They're starting to explore some of those things by having options of creating templates that visualize a meeting room, for example. There are visualizations that give you the illusion that you are in the same place. However, there are many more things that they can do, and the room there is endless in terms of improvements.

There are ways that you can get information from the cameras and try to map something that could be more 3D and try to make it much more virtual in terms of creating a virtual world. That is an area that Zoom has been just been scratching the surface of. In the future, I expect they will have better UI.  

It would be great if there was a bit more camera control. For example, cropping the image, and improving the background remover features, which can be buggy right now.

I've been using the solution for five years or so.

It is very stable, even though it has issues such as dropping meetings occasionally. That said, that's anecdotal. It's something that might happen once every a hundred meetings or something like that. There have been glitches, however, it's not something that we are worried about.

In the beginning, scalability may have been an issue, as the pandemic hit and they went from zero to one million quite fast, however, that's mostly been resolved. 

Everybody in our company uses it right now.

We have tested for almost 2000 people internally as we have users on the webinar mode directly. The webinars that we are now doing for customers are on Zoom. That is in the tens of thousands of people. There is a limit for the meetings that we could hold in our version as the employee, however, there are versions within the company that is unlimited in terms of the people that it can hold. We have been doing very well with that technology in terms of the number of people we can handle. 

We used to use Cisco WebEx, however, everyone wanted to switch over to Zoom.

The problem we had with WebEx was the version that we were using was not up to date. There was always a requirement for a call with a phone for the audio, and for the video and the interaction was online. That was a big problem as there were no international calls. There was a way for you to receive a callback, however, that doesn't work all the time. The quality of the sound was not good for WebEx when you were using the phone. Zoom had a very good quality of sound. You can also stream music and have high-quality audio.

I also used Microsoft Teams in the past. I didn't care much for Teams. There are things that annoy me from Teams. I use it sometimes still as some customers are required to use Teams instead of Zoom. There is this situation in Teams in which you are not actually seeing all the pictures of the faces of the people. When you enter a meeting, you're just seeing a couple of them and then you have to go to participants to see them. The interface is also not as easy as Zoom in many ways. For me to get to the chat part is like a mystery.

I've used Goot Meet occasionally too. There are some lacking features and it's not as easy to use. Sometimes the share screen or the share sound for the computer doesn't work at all. Sometimes [you have to install plugins. It doesn't have a client install on the computer. It is not very useful for me. In that area, still Zoom is more advanced than the others.

The initial setup is really easy. In the beginning, they had some issues with the ports and some things. We had some issues with some customers in that, due to security reasons, they were not able to use Zoom. That was an issue, however, that was two years ago, and, largely due to the fact that it was such a massive problem at the time, it caused headaches for many people. Right now, however, it's one of the easiest solutions to deal with. 

Since it is a managed solution, a software as a service, everything seems to be completely taken care of by Zoom.

We are using the paid version of the solution. The exact costs are handled on a corporate level, however, I understand that if you just want to own a license for your small business or something like that, it's around $300 a year, which is very reasonable. It gives you a lot of features that are good for you, such as the storage of the meetings if you recorded on the cloud, which is something that you cannot do if you have the free version.

We're using the solution as a customer. It's our main tool right now.

We are using the most recent version of the solution.

I'd advise people that the change in the process of your work will be impacted by how you plan things. For instance, there are easier ways, when you apply best practices, to make your life easier. There is a button, for example, in Outlook in which you can just insert all the information for the Zoom meeting without having to plug in a link. Or you can actually create a specific unique meeting ID and you will not have any worries if you are always using your personal meeting room, that you will overlap with people entering into the meeting that you don't want.

I would rate the solution at a nine out of ten.

We use Zoom for a remote session to support the technology that we sell to the customer, team sessions, and presentations in the company.

The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom.

I have read some news about Zoom being a little bit insecure, but when we never had any issue with it. They can improve by making the sessions more secure.

There are some occasions when Zoom crashes with the antivirus application, but it is easy to resolve.

I have been using Zoom for approximately one year.

The solution is stable.

I have found the solution to be scalable.

We have 10 people in my organization that is using Zoom. We all use it. We do not plan to increase usage.

We previously used WebEx, but for me, the application is too heavy. We needed to close many applications in Windows before we could use WebEx. We also used Microsoft Teams, which I did not like. I felt that the video and the voice were too slow with a lot of latency.

The installation is simple.

We purchased a license for Zoom.

I would suggest those who might be interested in Zoom try out the demonstrations version. The solution is easy to use.

I rate Zoom a ten out of ten.

We use Zoom to communicate with colleagues and hold meetings with colleagues and clients.

It's popular. Many people use it not only personally, but also in businesses.

When you have a large group of people on Zoom, the focus becomes hazy. When there are larger groups, people can become easily distracted.

When you have 10 people and three or four of them are primarily engaged in the conversation, the rest of the group has ventured or wandered off. I am not sure if it's a complaint. It's simply a fact.

I would like to see better video quality, especially when it's being used by a large group of people using it.

I'm not aware of any file transfer capabilities with Zoom. It would be useful to be able to share files with my colleagues.

There are some things that we require that Zoom does not have.

I have been using Zoom for approximately one year.

Our company is small. 

When we use Zoom, we may have one client and possibly another group of participants who are not affiliated with the organization. 

Because we are in the software development and implementation business, we use other tools in addition to Zoom.

While we are on a call, we use Go to Assist, and Fast Support to track our time and transfer files.

We access it through the Zoom web application. We don't install it or publish it.

I would rate Zoom a seven out of ten.

I use Zoom as a communication solution. I am an active user of the solution and I use it for approximately six hours a day.

There are many valuables features of Zoom. The visibility is very good. The ability to see everyone that is talking and the indication spotlight of who the primary speaker is helpful. The solution is interactive, the participants are able to raise their hand, comment, give gestures, such as thumbs up or down. There is the option to record, the quality of the video is great, the quality of the desktop sharing is clear, easy scheduling, and overall ease of use.

The solution can improve by having the option to be able to lock the primary speaker on high definition the entire time. Additionally, it would be a benefit to have easy Zoom room-like features for individuals using lightboards. There should be quick invitations and integration with Slack and Outlook.

In an upcoming release, I would like to have a push-button screen capture of what I am doing. I do not want to record the whole process, but I want a push-button screen capture. For example, if we are doing a PowerPoint or lightboard and I have edited it and I want to capture the change, having a push-button that records it to my laptop would be a large advantage.

I have been using Zoom for approximately two years.

The stability is good but I noticed quality issues for people who are using cell phones. There should be a note somewhere that says landline preferred. It is best to use WiFi rather than mobile data. This is more of a user issue than it is a platform issue.

The solution is highly scalable. We have zoom sessions that include tens of thousands of people.

I have never had an issue with Zoom to have the need to contact the support.

I have used WebEx and Teams previously. The video quality is poor, I cannot do screenshots easily or see what my lightboards are doing. When I am looking at myself on Teams, Teams flips my video around and there is no option for me to do a screen capture on Teams. If I am on a Teams call, I open up Zoom, I flip to Zoom video, I do my screen capture there and then I flip back to Teams for the call. I dislike Teams.

The additions I have suggested are to make an already amazing platform even better. My utilization of Zoom is better than everybody else in my organization as far as how many features are being used. I do training, teachings, and client-facing workshops and I have a lightboard integrated with Zoom, I use it extensively.

I rate Zoom a ten out of ten.

I am primarily using Zoom for web-based training. I'm providing it as part of my job or instead, learning myself. Right now, I am taking Excel training.

The biggest advantage with Zoom, compared to other similar products, is the simplicity. 

There are a large number of users because it is very accessible to people in organizations. Other similar products are sometimes blocked but so far, we have not had any firewall-related issues with Zoom.

We would like to have the ability to connect people using phone numbers so that non-Zoom users can join conversations. For example, on my side, I can be using Zoom but on the other side, the person is using their phone.

Integration with Microsoft products such as Outlook would be great.

I began using Zoom within the past three or four months.

Zoom is very stable.

The scalability seems pretty good and we haven't faced any issues. We have had training seminars with more than 60 participants and everybody was successful. Nobody reported any technical issues.

I have not faced any technical issues and have not had to contact support.

Our main tools for internal communication at the company are Microsoft Teams and Skype. Zoom is mainly used for training sessions and does not have as many users. I am not aware of any plan to increase our usage of it.

The popularity of Zoom is the primary reason that we switch to using it for training sessions. It is accessible by everybody because it's a free tool.

The initial setup is straightforward. I received a link to join a meeting, the software downloaded, and everything was fine. There was nothing special and I didn't have any problems.

We have a few people who are responsible for maintenance.

Zoom can be used for free.

My advice for anybody who is considering Zoom is that it's a great tool, I don't have any complaints, and I recommend it.

I would rate this solution a nine out of ten.