What is our primary use case?
We are a market research firm.
We use Zoom for a few instances.
I used to use Zoom on a regular basis for meetings for both my business and my office work. However, as the project has evolved over the last three years, we are focused on Microsoft Teams.
It would be 70% to 30%.
How has it helped my organization?
What needs improvement?
It was similar to password-based security when connecting to anyone. When a large number of people join in, there is a lot of noise. Random people become accustomed to receiving these invitations. They can also join without invitations, as they used to. As a result, there was a lot of noise earlier. Right now, I'm not dealing with that problem. But, in and out, there may be a few security web issues with Zoom.
I'm not sure if it makes a difference, but connectivity frequently drops when we are connected to Zoom compared to other logins or chat boxes. We are dealing with that issue. The voice quality could improve, and there are issues with the background.
I believe the background has changed in the last two to three months, or even in the last year. In Teams, we have the ability to change our own backgrounds. We can get a background that is unique to us. I believe Zoom does not yet support this feature. Or, if it is enabled, it is not functioning properly.
Its background does not function properly.
Noise cancellation should be available. Both noise cancellation and voice cancellation should be included. The number of people who attend the interviews or webinars, combined with those who join in suddenly, creates a lot of chaos. That can be minimized. Background options, such as customized backgrounds, should also be provided.
For how long have I used the solution?
I have been working with Zoom for three and a half years.
I'm not sure what version it is, but I recently updated to the latest version of Zoom.
Buyer's Guide
Zoom
October 2024
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What do I think about the stability of the solution?
Stability is always an issue with Zoom. I am not sure if it's going well right now or not because I'm only using it 30 percent of the time. I am not sure if they are on the right track with stability or not.
What do I think about the scalability of the solution?
When I used to connect, it felt a little that if you are a paid Zoom user, you can invite as many people as you want to that meeting. However, if you have a free version, you can only connect a limited number of people. I believe the maximum number of people is 15 or 25.
That makes sense because if it's paid, then you have a lot of security policies in place. which is good for data security and network security because you have a passcode that is being generated. However, if you have the free version, you do not have a passcode. That is open to everyone.
Which solution did I use previously and why did I switch?
I have some experience with CloudEndure Disaster Recovery.
I don't have much experience with technology. But, I have worked with cloud-based technologies. On the basic front, I have the knowledge.
We are a firm. We use the Amazon cloud for everything, including data storage and other things, but I'm not an expert in that area. That is the IT person who will be in charge of that. I don't have any direct experience with the Amazon cloud. That is entirely handled by the IT department.
We are using Microsoft Teams and Zoom. We primarily use Teams for communication.
When compared, I believe Microsoft Teams is more stable than Zoom.
With new features come new services in the Teams. And because we use Outlook, we are linked to a variety of other services. We can connect to users using various other services or various apps. We can work on a variety of other things when we are connected to Teams and directly connected to Outlook.
When we are connected to Zoom, and we want to schedule a meeting, we must log into Zoom separately and then connect to the meeting, or we must schedule a meeting.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
There are both free and paid versions available.
Which other solutions did I evaluate?
I looked into CloudEndure Disaster Recovery for a project that required a few bits of data here and there.
What other advice do I have?
We had a business relationship with Zoom, we were partners.
I would rate Zoom a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Zoom meetings, definitively most valuable, but Zoom webinars are also quite good.