I manage our team that provides solutions to our clients.
We use Zoom to conduct virtual meetings. We use it to communicate internally, as well as with our customers.
The most valuable feature is teleconferencing. This tool is good enough for employees who want to be able to work at home.
Zoom is easy to use and makes it easy to communicate with people remotely in meetings.
The quality of this solution is depending on the internet connection, and as such, can sometimes be unstable.
There are some security issues with Zoom, which is something that needs to be resolved. The inclusion of some more advanced security features would be an improvement.
We have been using Zoom for about one year.
Given that all of the employees are working from home, we use this solution every day for teleconferencing. The only issue we have had with instability is due to our internet connections.
This solution is very scalable. The entire company is using Zoom, although our meetings generally have less than 30 people.
We have been able to resolve our own problems without assistance from the vendor. It is very easy to use.
We use multiple solutions for virtual meetings and conferences including Zoom, Microsoft Teams, and Webex. For meeting with enterprise clients, we generally use Microsoft Teams. When it comes to meeting with the public, we more often use Zoom.
The initial setup is very easy.
Our in-house team implemented Zoom for our use.
My advice for anybody who is implementing this solution is that it can be used for non-critical information. However, due to active security concerns, at least in the short-term, meetings that contain critical or private information should be conducted on another platform.
In terms of how I would rate this product, I would score the quality of audio and video at about seven out of ten. Security-wise, however, I am worried about it.
Overall, I would rate this solution a seven out of ten.