Zoom Reviews

I am using it for virtual meetings.

I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing.

If anything, the updates could be less frequent.

I have been using this solution for a couple of years.

We have about 120 users who are using this solution. We don't have any plans to increase its usage.

We connected with them only once.

We used to work with Skype in the past, but we are not using that. This is the solution that we chose. I don't care whether it is Webex, Skype, Meet, or something else, as long as it works and it is stable.

It took me minutes. That's all.

I can install it on my own. There is no need for a technical person.

It is reasonable. It has a monthly license. 

I would rate this solution an eight out of ten.

We only use the solution for virtual meetings. 

The solution is very stable.

Every time, it works. It works quite well when we need it to.

The solution has a very friendly user interface. 

The communication and audio conferencing features are great.

Zoom is pretty safe and secure. 

While the communication and video-audio conferencing features on Zoom are excellent, unlike Microsoft Teams, there is no direct integration with SharePoint. For us, that is the disadvantage of Zoom. 

Zoom lacks integrations and many extra features. Microsoft Teams, on the other hand, has many features and integrates well with many Microsoft apps. 

I've been using the solution for three years at this point. It's been a while. 

The stability of the product is quite good. There are no bugs. It isn't glitchy. It doesn't crash or freeze. it's a reliable platform.

Many people in our organization use the product. 

We haven't had any issues with the product. We've never really reached out to technical support directly. 

We also use Microsoft Teams. However, Zoom is more user-friendly and has a better interface. The advantage of Teams is the integration with Sharepoint, which Zoom doesn't have. 

Previous to these, we used Skype a lot.

The initial setup is pretty easy. It takes a little time. We did a deployment in our organization is six hours. 

We were able to handle the implementation ourselves. We didn't need any integrators or consultants. 

We pay Zoom a yearly licensing fee.

As a cloud-based solution, I'm always on the latest version. I cannot speak to the exact version number I'm using right now. 

I'd recommend the solution to other users and organizations. We are happy with its capabilities. I'd rate it at a perfect ten out of ten.

I use the solution for meetings and calls. 

In Zoom, I don't have a preference for any of the features. If you know the application well, then you can use all the features. I'm using most of the features, including file sharing and sharing screens. 

The possibility for chat is very handy sometimes. The chat is very useful due to the fact that sometimes you have to run formulas and those kinds of things and to pronounce it is not enough. You have to write it down so that the person or people can see exactly what the formula is.

The whiteboard capabilities are great.

I use Zoom not so much for business, due to the fact that the problem with Zoom is the restriction that you have where there are only 45 minutes allowed for a conference, and then you had to log out and start a new meeting. 

They should remove any restriction of time. Sometimes the time that you planned for the meeting is not enough. Sometimes it goes more than an hour, an hour and 10 minutes. 

That said, they may have already fixed this issue.

When you start the Zoom meeting, at first, it didn't start directly, the meeting. It'd go to the web browser, then it asks you to open the zoom application. After it opens, then you can start. That it's a little bit too much of a problem for beginners. It would be easier and more user-friendly if you can go directly to the meeting without the hassle of starting up and waiting. It could just be a bit more user-friendly. 

The problem originally was that when Zoom started, they had most of the market. The problem that they had, is that with the COVID pandemic, a lot of people started using conferencing solutions and you had a paid version and a free version. The paid version had more features than the free version. That was confusing for people. They said, “okay, why do I have to pay for certain features?” A lot of people I know looked for free versions and there were other free versions. For example, I use Whereby also, and Whereby does all the things that Zoom can do.

The solution is stable.

I know a lot of IT, and therefore, most of the things that come up I can fix and if I can't fix it directly, I go and I look on the internet for solutions. If I run into a problem, I'm not the first person that has run into the problem. I look for a solution myself. Most of the time I get the solution. I don't deal with technical support.

I use Zoom, MS Teams, and Google Meet. 

I also use Whereby, which is free to use.

I used MS Teams first, then Zoom. I use MS Teams due to the fact that I have a Microsoft account and a Microsoft company account. I started using Zoom when a lot of people started using Zoom. Using MS Teams is more difficult than using Zoom. 

I am tech-savvy. I'm not afraid to use applications and I can understand the logic behind the application. That said, I know that non-tech-savvy people had problems with starting up the Zoom meeting. The typical user doesn't understand the logic that's behind it. When you start it on the web, it's supposed to work directly on the web and not go to the application that is on your desktop and launch that. That is something that I can understand, however, it is not logical for people who are not accustomed to using IT so much.

All that is to say that, for me, the initial setup is not complex, however, I'm not an average user. I work daily with 10 or 12 applications. I switch from one to another. For me, it's not difficult. For non-technical people, it might be.

The deployment is fast and only takes a few minutes. It's maybe ten minutes or less.

I'm using a personal account, which is free. To use a company account, I have to go to the administration and fix that they pay the year account. I don't want to go through all of these procedures and all the hassle. That's the reason I use a personal account.

I'm using Zoom on occasion. It depends on what the person I will have a conference with wants to use. I am flexible. I use various solutions. I pick the one that is better for the other side.

I tend to use the most up-to-date version of the solution.

I'd advise users to use the solution as it's a good product. In the beginning, it scared me off because as there were a lot of rumors about privacy. For a few months, I didn't use it until I knew that they had fixed that problem. Now security is fine.

I'd rate the solution at a seven out of ten.

I primarily use the solution for client meetings. In most cases, our customers are government customers. They're using the government version of Zoom.

The user interface is fine.

I don't have any issue with the pricing.

The technical support is okay.

It does offer collaboration. You can share your screen. 

I'm not sure how good the solution is for file sharing. However, that might not be the type of functionality you need for this type of project.

I don't know whose product is at fault, however, if you've ever had to go from Zoom to Teams to WebEx, it really messes around with your device settings. In the case of my microphone, I may have a USB microphone, and all of a sudden I'm using the microphone in my camera. Or my speakers, if they're plugged into my laptop, now all of a sudden those don't work. That's something that's kind of annoying. However, that might not be the fault of Zoom.

I haven't had any issues with technical support.

The company mainly uses Microsoft Teams. I only use Zoom for when a customer wants to have a meeting and they need to use Zoom.

We used to use WebEx, however, we don't really use it anymore. 

The pricing of the solution is fine.

I'm just an end-user.

I'd probably rate the solution at a seven and that is only due to the fact that we're a Microsoft shop, and we have a lot of Office 365. Our use of Teams is very integrated into the files that we create and store and access. Therefore, Zoom is not the most used product in our company.

I use Zoom for virtual meetings.

Zoom could improve by having more tools.

I have been using Zoom for a few years.

The solution is very stable.

I have not needed to contact the technical support of Zoom.

The installation was straightforward and only took a few minutes to do on my laptop.

Zoom is free to use.

I would recommend this solution to others.

I rate Zoom an eight out of ten.

We have primarily been using the solution for remote meetings during COVID-19 quarantine. We use it for online classes.

The solution is very user friendly and flexible.

There is something called Zoom bombing. Users can misuse the product if other users don't enable privacy settings on their meetings. What happened recently was there were 200-300 participants with the host being unaware. The host had not enabled the proper privacy or security settings before initiating the meeting, so unauthenticated users were able to jump on and participate without actually being part of any group. The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them.

First-time users should get a mandatory walk-through or some sort of mandatory training before installing or using the software. It would help protect them and help them understand how to use the product effectively before jumping into their first meeting.

I'm a student; I've been using the solution since the beginning of COVID-19 when quarantining and social distancing began. It's been around three months.

I'd rate the solution eight out of ten.

I'm just a Zoom user. I'm a student and I've been using it for my classes at University.

Zoom is easy to use and you can have a session with someone with a few mouse clicks. It is easier to use than Microsoft Teams.

The free version of Zoom only allows you to have a call session for approximately 45 minutes. This should be extended.

I have used Zoom within the last 12 months.

I have found Zoom to be stable.

Zoom is a scalable solution.

I have not used the support from Zoom.

I have used other similar solutions to Zoom, such as Microsoft Teams. I found that Zoom is better than Microsoft Teams.

Zoom is a very good tool as long as you have a good connection.

I rate Zoom a nine out of ten.

We primarily use the solution for virtual meetings.

You just need the internet to access it. 

As a user, you can just download it. People can send the link and a person can download it very easily. It offers very easy access.

It's user-friendly. You don't need to be technical in order to use it. 

The user interface is very friendly.

Everything is plugged right into your browser. It's nice and simple.

The solution is very stable.

I've found the scalability to be okay, however, at the same time, it's somewhat limited. 

The dashboard is a bit limited, however, it meets our day-to-day requirements.

Zoom should improve aspects of its security.

I've used the solution for the last three years.

You can only really have 100 users at a time. That said, for us, it's not an issue. It can scale to meet our needs. We wouldn't go beyond that threshold. 

In our company, everyone uses the product, including management. 

I'm not sure if there are plans to increase usage. That would be based on a decision made by corporate.

I've never directly dealt with Zoom technical support. We have our own internal IT team. If we run into problems with anything, we turn to them. Therefore, I can't speak to how helpful Zoom is if customers have issues. 

We have also used Cisco WebEx. We used it about three years ago. My understanding is that WebEx is a bit more secure than Zoom.

The product does not require any installation. It automatically just plugs in, actually. You click on a link and you can start using it.

I'm not sure about the licensing. Our technical team handles these aspects. I can't speak to the exact costs as I don't buy it myself. 

I'm just an end-user.

We are using the latest version of the solution. It's cloud-based and therefore always updated.

I'd recommend the solution to others.

I would rate the solution at a nine out of ten.