Zoom Reviews

We primarily use Zoom for internal communication.

The quality of the calls and usability are good features.

The collaboration features are good.

The cost should be cheaper.

We have been using Zoom for between two and three years.

We use Zoom almost every day and I haven't had any problems with the connection.

For us, scalability has been good. Everyone in the organization uses it and we have approximately 700 people.

The initial setup is quite straightforward.

The licensing fees are quite expensive.

In summary, this is a good product and I think that they are doing well with keeping it up to date in terms of features.

I would rate this solution an eight out of ten.

Zoom is the product that we usually use for virtual meetings.

Having virtual meetings with Zoom makes life easier these days.

Zoom is quite simple to use.

The virtual backgrounds are very useful because you can participate in a video conference from anywhere, and you do not have to show other people where you are.

The high capacity means that you can have a lot of people in the same meeting. I once attended a meeting with approximately 400 people.

The chat functionality that is included is always in plain text, and you cannot change fonts by making them bold or italic. It's a very plain and basic chat. That said, other similar solutions that I have used, including Microsoft Teams and BlueJeans, have the same limitations. They put a lot of effort into video conferencing but they seem to forget about the chat feature inside the tool.

It would be helpful if there were tabs available inside the meeting, where you could chat with people privately. As it is now, it's not very easy to do. Having tabs would allow you to have multiple conversations open for text chat during a meeting.

Also, when you want to chat with somebody, a search feature should be available. If you have to select the user and if there is a list of 300 people in the same meeting, it's difficult to find the person that you want to reach. Being able to search for them would be helpful.

We have been using Zoom for approximately three years. My company switched to it just before the pandemic, perhaps in July or August of 2019.

With Zoom, I've never had any problem with stability.

It seems that this solution is very scalable. I participated in a company meeting with approximately 400 people, all at the same time. Everybody in the company has a Zoom account.

In the beginning, we had contact with Zoom for training. Beyond that, at least in my experience, I have never had to contact technical support.

I use other platforms for meetings, including Microsoft Teams and BlueJeans, depending on what the customer is using. When I arrange a meeting, it is always done using Zoom. However, if I attend a meeting organized by another person then I have to use the platform that the client is using.

Zoom is the most stable of these solutions that I have tested over the past three years.

I am just a user and downloaded the client in order to use it. The initial setup is very easy from the user's perspective. You press the Next button on several screens and it's finished.

I installed it on my own.

Very little maintenance is required. When a new version is released, the solution informs you and then asks whether you want to download and install it. You can say Yes or No, depending on how much of a hurry you are in to attend the next meeting. From a client perspective, the update process is very easy to follow. You press the Next button several times, and it retains the configuration that you had. You don't need to re-sign in.

It seems quite easy and overall, it is the easiest solution that I have used.

In addition to any licensing fees, we hired Zoom to provide training to us in small groups.

In summary, this is a good video conference solution and I recommend it.

I would rate this solution an eight out of ten.

I've used Zoom personally and professionally. We use it for virtual meetings and presentations for management or customers. We use Zoom or Teams for anything that requires a group discussion.

Zoom is nice. It does not consume a lot of internet bandwidth.

I want Zoom to be integrated with virtual or intelligence boards. This would be useful when you are giving lectures.

We've been using Zoom for three or four years.

Zoom is stable. 

We have a maximum of 50 users now.

I used Skype before Zoom.

Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running.

Compared to Skype and Teams, Zoom is missing one feature, and that's the ability to call people. In Teams, I can call anyone I want. It's like a telephone. I can do the same on Skype, but I have to send a link in Zoom. They click on the link and contact me. If I'm driving, I can't just click on one of my team in Zoom.

I rate Zoom nine out of 10. It's great software. I would recommend it.

My primary use case is for conducting virtual meetings. Sometimes I use it for trainings as well. 

Some of the most valuable features are the performance and ease of use. Also, since everyone knows about and is familiar with Zoom, you don't need to teach them how to use it.

Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people. 

I have been using Zoom for around two years. 

Zoom is stable. 

There are over 1,000 people using Zoom in my organization. 

I have never needed to contact technical support, but I believe their support is good. 

I haven't previously used another virtual meeting solution. 

The installation is very simple. You can do it yourself. 

I implemented this solution myself. 

My organization has a yearly license for Zoom. 

I rate Zoom a nine out of ten. I would definitely recommend it to others. 

Zoom is used for virtual meetings. Additionally, we use it for chatting, sending files, and voice messages in our organization.

When anyone installs Zoom for organizational purposes, then it's fine because all the safety and protection is taken care of by the organization. However, when it's done on a personal basis the terms and conditions, you are not secure.

I have been using Zoom for approximately two years.

I have found Zoom to be stable and it has good performance.

Zoom is scalable. The solution is used by our whole organization and the number of people using it is approximately 250,000.

I have never encountered any issues to contact support.

The installation is straightforward.

I did the installation myself.

The personal version is free. However, there are fees required to use the solution for business.

I rate Zoom an eight out of ten.

We use the solution for virtual meetings. 

The interface could be more user-friendly. I am only referring to my limited personal experience. This should not present an issue for an experienced user. 

It's a little bit hard for me to type the numbers, as we mostly use Teams, meaning our experience is lacking. I have used the solution on several occasions, although not too many. This difficulty could, perhaps, be chalked up to my lack of experience. 

We have been using Zoom for one or two years.

I felt the installation to be straightforward. 

I do not know for certain how long this process lasted, perhaps 15 minutes.

One can handle the installation on his own, as I have made use of the solution on several occasions. I have endorsed the solution in the past and make use of it myself, so I do not need recourse to the information. 

As I am not in charge of managing Zoom, I cannot speak for the licensing requirements. I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes. 

I assume that the solution is cloud-based, although I cannot say for certain as I am just a user. 

The solution has so far been fine for me and has not presented too many issues. 

I do not know for certain how many users are using the solution in our organization, although I would estimate this figure to exceed 1,000, maybe reaching several thousand. I know there are at least a thousand. As we are a university, we have several thousand people, numbering more than 10,000 students, some of whom are making use of the solution. However, there are those who are not, so I cannot only guess at the number. At least a thousand seems reasonable. 

I would recommend the solution to others, although there is really no choice in its use, as this is done out of necessity. 

I rate Zoom between a six and seven out of ten. 

We use Zoom for conference calls of a comparatively large scale. 

I rate Zoom as an eight out of ten, owing to the quality of its video and audio, its accountability, ease of use and intuitiveness. The UIs are very easy. Everything on Zoom is good. 

The technical support is very bad. If one is using Zoom SDK for building up his internal tool, then the support he can expect on a Mac OS is very bad. There will not be support for the latest version of the Xcode and development involvement. There are many challenges and integration is difficult. These are some of the issues which have been relayed to me by certain developers. 

There is an issue with the integrations with custom applications. If, say, I am using Zoom SDK for customizing a product, I would encounter difficulty in integrating it with one of my native products. The technical expertise and documentation provided is very poor and that won't help the developers integrate everything smoothly.

I have encountered certain difficulties with Zoom screen-sharing and multi-use of sharing. There should exist the ability to share for multiple users. 

Zoom's technical support is very bad. The technical documentation and expertise they provide is very poor and does not facilitate an entirely smooth integration by the developers. 

We integrated in-house. However, the responses we received to the many questions we posted on the Zoom developer portal were not good, lacking prioritization. 

In addition to the solution, we evaluated Zudy VINYL, but noticed that the packages they offer are a bit on the costly side. 

A friend of mine customized Zoom for one of his solutions. 

We are working with customers on multiple solutions, as we are part of a service provider company. We have the technology tools that our customers require.

Our Zoom use spans the entire organization. Mainly managers make use of it and sharing will be done with the team. We generally use Microsoft Teams for internal communication. 

I rate Zoom as an eight out of ten. 

I primarily use the solution for virtual meetings.

The solution is easy to use.

It's got a simple, easy-to-understand user interface.

The solution is stable. 

The product scales well.

The installation is very easy.

I cannot recall coming across any missing features. It works well enough.

I've never had any issues with the product itself. 

There were some security issues early on, however, they have fixed the problem, and now it is fine.

The solution could always use better performance. 

I've been using this solution for two years now. It's been a while. 

The stability is very good. It's reliable and works when you need it to. There are no bugs or glitches. It doesn't crash or freeze. 

You can scale this solution. If you need to expand it, you can do so in order to incorporate more people.

We have a few thousand users that use the product in our company currently. It's pretty widely used. 

I haven't had any issues with the product. Therefore, I've never spoken with technical support. I cannot comment on how helpful they would be, or how responsive due to never having dealt with them directly. 

I also use Microsoft Teams, and I prefer using that over Zoom.

The initial setup is not overly complex or difficult. It's quite straightforward and very simple. A user shouldn't have any problem with the process. 

I can handle the implementation myself. I do not need the assistance of an integrator or consultant. The entire deployment is very quick.

I don't have any details in regards to the licensing or the general cost. It's not an aspect of the solution I deal with. 

I'd rate the solution at an eight out of ten overall. I've mostly been happy with its capabilities. 

I would recommend the solution to other users or organizations.