Zoom Reviews

We use Zoom to have weekly team meetings. These are informal meetings for a software development group.

The most valuable feature is the screen recording.

Zoom should provide online storage where we can send and share documents with people in our meeting.

Zoom is not totally free, which is one of the reasons that I don't choose to use it.

I found it very confusing to set up a meeting.

I was only able to host meetings that were 40 minutes long, which was not enough time. That duration was not long enough for the topics that we needed to cover.

I would like to see a chat function for messaging outside of video conferencing.

Privacy needs to be improved because when you download a meeting transcript after it is complete, even the private chat of other users is visible.

I have been using Zoom for about four months.

Zoom is stable for video but I have had trouble with hearing the voice. This could have been related to my network.

Our meetings normally have 12 users.

I have never contacted technical support. If I have a problem then I just switch software, rather than spend the time speaking with support.

I have now switched to using WeChat instead of Zoom for most things, other than my weekly team meetings. First, WeChat is totally free. Also, with the enterprise version, we are able to share documents while we're sharing screens. It has quite a bit of storage that we can use to upload material.

Most of the students in my school have WeChat and when we have a meeting, a notification is sent. It's quite convenient. WeChat is better designed for Chinese users and it takes their habits into account.

WeChat has a scheduling feature where people can see my calendar, which is very important for setting up meetings.

The cost of Zoom has led me to use WeChat, instead.

I would rate this solution a seven out of ten.

Our primary uses for this solution are committee meetings and webinars.

It did not make a difference one way or the other. Users cared more about audio than they did the video connection.

The most valuable feature of this solution is its ease of use.

It takes time to acclimate end users to the product. It cannot replace direct, face-to-face human interaction.

Overall Zoom functions well.

The updating feature of Zoom needs to be improved. 

I have been using Zoom for approximately two years.

I have not needed to contact the support of Zoom.

I have used TeamViewer and StarLeaf.

I rate Zoom an eight out of ten.

We are using Zoom in our organization for customer meetings.

The most valuable features of Zoom are the quality of the video is better than other solutions and they have a recording option that is useful. Additionally, it helps to collaborate with other organizations.

Zoom could improve by extending the one-hour maximum session time in the free version.

I have been using Zoom for approximately three months.

The stability of Zoom has been good.

Zoom is scalable, we have had meetings with over one hundred plus participants and we did not experience any issues.

I have used Microsoft Teams and Cisco Webex previously.

I have found Cisco Webex to be similar to Zoom in functionality.

The initial implementation is straightforward. It only involves a few clicks.

I did the implementation of Zoom myself.

Zoom has a less expensive subscription than other solutions such as Cisco Webex.

Zoom offers a free and paid version of the solution. The price of Zoom could be less expensive.

This is a good solution compared to others because you are receiving many features at a low cost.

I rate Zoom an eight out of ten.

I primarily use Zoom for virtual meetings.

Zoom has great functionality for virtual meetings. It's best in class.

You can create invitation letters for people to join meetings.

It collects statistics that are helpful for showing you details such as who has joined the meeting.

In general, the price could be a little cheaper.

I have been working with Zoom for a couple of years.

We have fewer than 100 users. For us, scalability is great, and we may increase our usage in the future.

I have no experience with support because I have never needed any.

From time to time, we use Microsoft Teams. However, Zoom is the product that I prefer.

The initial setup is quite easy. I have set it up at least ten times in the past six months.

My specialty is hardware but I am able to do the Zoom installation personally.

There is a licensing fee and although the price is fair, it can be a little cheaper. 

This is a product that I like a lot and I'm happy with using it. I would recommend it to others.

I would rate this solution a ten out of ten.

We use Zoom for video conferencing.

I don't personally use it much anymore because the company, in general, prefers Microsoft Teams. However, we have a behavior and health group that still uses it.

Zoom did everything that we needed it to do.

It would be helpful if Zoom could integrate with our medical systems.

We have been using Zoom since the pandemic began, approximately two years ago.

This is a pretty solid product and we haven't had any problems with it.

The users never call IT support for any help with it.

For day-to-day use, the company generally relies on Microsoft Teams.

The pricing is too high. The cost of the license could be cheaper.

My advice for anybody who is considering Zoom is the try Microsoft Teams first. If ultimately they need to buy Zoom, however, it's a good product.

In summary, this is a good video conferencing solution and although I don't use it much anymore, it worked and did everything that we needed it to.

I would rate this solution a nine out of ten.

I use Zoom mainly for meetings with colleagues or speaking with other people in the organization. I also use it to speak with people at my old job.

The most valuable feature is its reliability.

I have had the occasional problem with the connection and stability.

I have had problems with the connection but not very often.

I think that it is scalable. Everything that I have needed it for has been okay.

In this organization, everybody uses it. There are between 40,000 and 50,000 students and approximately 10,000 faculty. It’s a lot of users.

I have not had to contact technical support for anything.

Zoom is definitely easy to set up.

The personal version that I was using is available free of charge. A subscription service is also available.

My advice for anybody who is implementing Zoom is that it seems really straightforward. It's easy to set up and easy to use.

Other than a few connection issues, I haven’t had any problems with it.

I would rate this solution a nine out of ten.

My primary use case for Zoom is for contacting clients, suppliers, and even colleagues. We were working at a distance with some people.

One of the most valuable advantages of Zoom is that it is a bit easier to install than Microsoft Teams or WebEx by Cisco, for example. Another advantage of Zoom is that it is easier to link a person that is not a Zoom user than it is with WebEx.

Overall, Zoom is a very mature platform. The only issues and glitches we have every had with it were related to Wi-Fi quality. For example, we can run into problems when a colleague is working on a low-quality Wi-Fi connection. Also, we try to use headsets in our meetings and this can create a problem, but that again is not an issue with the platform itself. 

We have had some quality and lagging issues with video regardless of connection quality. We would experience things like poor audio quality or a choppy connection, but that was with older versions of Zoom. 

I started using Zoom 10 years ago. 

Zoom is fairly stable.

We pay a per-seat monthly fee for keeping the license.