Zoom Reviews

We are using Zoom in our organization for customer meetings.

The most valuable features of Zoom are the quality of the video is better than other solutions and they have a recording option that is useful. Additionally, it helps to collaborate with other organizations.

Zoom could improve by extending the one-hour maximum session time in the free version.

I have been using Zoom for approximately three months.

The stability of Zoom has been good.

Zoom is scalable, we have had meetings with over one hundred plus participants and we did not experience any issues.

I have used Microsoft Teams and Cisco Webex previously.

I have found Cisco Webex to be similar to Zoom in functionality.

The initial implementation is straightforward. It only involves a few clicks.

I did the implementation of Zoom myself.

Zoom has a less expensive subscription than other solutions such as Cisco Webex.

Zoom offers a free and paid version of the solution. The price of Zoom could be less expensive.

This is a good solution compared to others because you are receiving many features at a low cost.

I rate Zoom an eight out of ten.

I use this solution mainly for meetings with customers and the occasional webinar/interview.

I like having the ability to annotate remote presentations, and it is easy for everyone to share.

The mobile version of Zoom could use some improvement. Right now, when you receive a call and answer on mobile, chances are that the connection will drop.

I have been using Zoom on a daily basis for the past three years.

This solution is stable.

This solution is scalable. I have a personal and company account. There are about one thousand users in my company that use Zoom on a regular basis.

I have not needed to contact support.

I have used Google Meet, Webex and Microsoft Teams - depending on if we set up the meeting or the client does. We always make our meetings on Zoom because we believe that it is the best option.

Webex, for example, collects a lot of information making it a long process to get into the actual meeting and occasionally requires updates as you are trying to enter meetings.

The initial setup was straightforward - much easier than all other options.

I would recommend this communications tool to anyone looking for affordable, easy to use, trouble free video communications.

I would rate this solution a nine out of ten.

We use Zoom daily to connect with other people like our vendors and business partners. 

Zoom is a very light application. It uses the network and has many features like the ability to record meetings, you can chat, and collaborate. The video conversation is very clear.

Platforms always require improvements. Zoom could be more flexible for individuals that do not have the economic capacity.

I have been using Zoom for four years.

Zoom is a stable solution.

Zoom can be scalable.

Zoom is very easy to setup, it is just a few clicks to make it run and work on the solution.

I recommend others use Zoom it is a good platform.

I would rate it a seven out of ten. 

We use Zoom for video conferencing.

I don't personally use it much anymore because the company, in general, prefers Microsoft Teams. However, we have a behavior and health group that still uses it.

Zoom did everything that we needed it to do.

It would be helpful if Zoom could integrate with our medical systems.

We have been using Zoom since the pandemic began, approximately two years ago.

This is a pretty solid product and we haven't had any problems with it.

The users never call IT support for any help with it.

For day-to-day use, the company generally relies on Microsoft Teams.

The pricing is too high. The cost of the license could be cheaper.

My advice for anybody who is considering Zoom is the try Microsoft Teams first. If ultimately they need to buy Zoom, however, it's a good product.

In summary, this is a good video conferencing solution and although I don't use it much anymore, it worked and did everything that we needed it to.

I would rate this solution a nine out of ten.

I use my Mac to conduct Zoom meetings with those who are interested, which runs on my browser. 

I have come across the run of the mill issues which someone would expect to find with these communication solutions. There are occasional latency, sound and audio quality difficulties. 

The solution is good, but it's not perfect.

A big feature I wish to see would involve the ability to attach documents while conducting a session. 

I have been using Zoom for around a year-and-a-half.

The solution is much better and more reliable than Microsoft Teams or Webex.

I am not the one in charge of the decisions. People, such as recruiters and hiring managers, are the ones who make the decision to conduct a one-on-one meeting. Nowadays, these things are done remotely and the people, at turns, may specify Zoom, Microsoft Teams or Webex. This can vary. I deal with all of these solutions. 

I believe that Zoom is deployed in the cloud.

We provide software as a service.

I rate Zoom around a seven out of ten. 

There are upwards of 200 people in my organization using Zoom for video conferencing.  

Compared to Teams, Zoom's performance and user interface are better. This is especially the case when you're doing any kind of online presentation, PowerPoint, or team demo. I think Zoom is much more user friendly. I don't know the level of security of Zoom, but it underwent a CSO test and was approved, so the level of security is good enough for us to use it. Since we are dealing with cyber security, I think it should be well secured.

If Zoom could be more secure, that would be better. Security is always a highly sensitive matter for everyone today. 

I've been using Zoom for five or six years.

We've had no issues with Zoom that required us to contact technical support.

Installing Zoom is very straightforward. It only took a couple of minutes. 

I don't know what the price for Zoom is. It's a company license, so I don't know anything about pricing.

I rate Zoom nine out of 10. I would recommend it to others.

I primarily use the solution for business meetings and occasionally for some personal events as well.

The solution is very reliable. I've never had issues with the video or audio.

The solution is easy to navigate.

It's very easy to find the functionalities I need when I am using it.

The product makes it easy to invite people to the meetings.

It offers great collaboration functionality.

The solution needs to have a feature that allows you to take over another person's screen. right now, that's not possible. This is important for our purposes due to the act that we are often using the solution to troubleshoot issues for our clients. If we could just take over their screen and go in and fix issues, it would make troubleshooting infinitely easier.

The solution should also make it easier to be able to share material with each other during the meetings.

If the flexibility could improve, so there aren't disruptions during meetings, that would be great. Occasionally we get a frozen page. However, that may be network or connectivity issues on our end.

While I did occasionally use Zoom before COVID-19, due to participation in events organized by our software partner, I've only really begun to use it regularly this year, after we had to socially distance.

The stability is great. It's reliable. The audio and video always work. There's no bugs or glitches. It doesn't crash either.

The scalability is fine. If users need to scale the solution, they can do so easily. You can have many people on one call.

We also use Skype. Both Skype and Zoom have been very useful to us during COVID social distancing requirements.

The product is very reminiscent of Skype. I prefer both Zoom and Skype to Microsoft Teams, which I dislike. Teams is more difficult to use and to invite people to meetings. Skype and Zoom, for example, are easy to navigate to the functionalities I need.

I also do not like WebEx, which I have also used in the past. Webex takes control of my camera sometimes without explicitly stating so, and this is an unpleasant experience for me. Zoom never does this.

I don't have much to say about the initial implementation. I always just use the web application, and, in that sense, there really isn't a setup of deployment of the product. It's just a website you go to utilize the services.

In my past experience using WebEx and Skype, however, I recall their setups to be quite easy and relatively quick. I imagine Zoom is very much the same.

We're just Zoom customers. We don't have any special business partnership with the company.

I'm using the group application and I believe it's the latest version of the solution that I always access. I don't have it downloaded onto my PC.

Due to COVID, I've had to organize sessions on my own. Before COVID, I was only invited to sessions. It's only been recently that I've had to get to know all the functionality of to solution and processes behind inviting other people to meetings, etc.

I would advise other users to simply use the web application of the solution and to avoid downloading anything onto your desktop.

I'd rate the solution nine out of ten. I really like the solution. It has great useability.

I use it for conferencing. I use it in Mac as well as Windows. Also, I organise video and audio conferences.

It has made organizing conferences quite easy. We can record and replay the total meeting. Also, when organizing team meetings, there is an option to mute all users and have a chairperson.

• Recording option — we can replay it later.
• Chat, in the case of group meetings
• Raising a hand to notify the chair that we have some things to share
• Video ability
• Screen share.

I like this solution as such. Maybe taking some steps over reducing bandwidth usage in case of video conference could be good. Also, filtering noise in case of audio.