Zoom Reviews

We primarily use the solution for our meetings.

The solution is easy to use.

The solution offers a free version.

I'm not sure if the solution has areas of improvement just yet. I'm still new to the service.

If there are quality issues, I find that it is usually a bandwidth problem, and not related to Zoom itself.

There's a limit as to how many people you can have on a call. They should open this up a bit to include more, if possible.

It would be helpful if the solution had more features for users to take advantage of.

The paid version is quite expensive. There's no middle ground between free and paid.

I've only been using the solution for about three months at this point. It's still rather new to me.

The stability of the solution has been good. I'd say that it's been reliable and extremely consistent. I can't recall experiencing any bugs or glitches. The solution doesn't freeze or crash. It's been great.

I'm not sure how many people are currently using the app at our organization. It's used pretty extensively in the organization, however. I believe there are plans to increase usage in the future.

We've never had to contact technical support, that I'm aware of. They have pretty great online support if users have any questions or need any troubleshooting. There isn't really a need to pick up the phone and call anyone.

I previously used Skype a little bit.

The initial setup was not complex. It was very straightforward. The deployment process was also extremely fast.

We don't need anyone to maintain the solution. There isn't someone in the company that's tasked with "making sure it works". It's pretty low-maintenance in that sense.

I didn't need a consultant or reseller to help me install the product. I handled the implementation myself.

There's a free version and there's an expensive paid version. There needs to be something in between. Something in the middle could have more people using the product.

We use the latest version of the solution. I don't use the solution too much; I just use it if I have to for meetings.

I'd recommend the solution. It's a good product. For quick meetings or for sharing information, it's fantastic.

I'd rate the solution eight out of ten.

We use Zoom to connect with other business units.

When there is a large number of people involved, I can pinpoint a particular person and I can message him in Zoom, rather than messaging everybody involved. I can directly communicate with that person and I find that feature very useful.

I would like to see them develop end-to-end encryption, like WhatsApp. That would improve the security of the software. 

Also, suppose ten people are participating and talking. I can only see four people at a time. So the number of video frames could be better.

Finally, file sharing and formation of groups in this software would be a real improvement.

We have been using this solution for nearly a year.

It's working well. I haven't found any stability issues. On average, I use it twice a week.

There are no issues with the scalability. In our organization there are at least 500 to 1,000 people who use the solution.

It was very easy.

With Skype for teams I can form groups and I can share multiple files and have online being shared. I don't find those features in Zoom. Zoom is more for teleconferencing.

Anyone can use it. It's very handy.

I've used Zoom personally and professionally. We use it for virtual meetings and presentations for management or customers. We use Zoom or Teams for anything that requires a group discussion.

Zoom is nice. It does not consume a lot of internet bandwidth.

I want Zoom to be integrated with virtual or intelligence boards. This would be useful when you are giving lectures.

We've been using Zoom for three or four years.

Zoom is stable. 

We have a maximum of 50 users now.

I used Skype before Zoom.

Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running.

Compared to Skype and Teams, Zoom is missing one feature, and that's the ability to call people. In Teams, I can call anyone I want. It's like a telephone. I can do the same on Skype, but I have to send a link in Zoom. They click on the link and contact me. If I'm driving, I can't just click on one of my team in Zoom.

I rate Zoom nine out of 10. It's great software. I would recommend it.

We use Zoom in our organization for internal meetings.

Zoom is very convenient to use and the basic functions work well for us.

Zoom could improve by allowing multiple users to share their screens at the same time.

We have been satisfied with the basic functions, but if we want something more robust to emulate the office environment that you can see different screens, raise your hands, and have pop-up questions everyone can see. Zoom could improve on these features to make it more like a chat room.

I have been using Zoom for approximately six months.

I rate Zoom an eight out of ten.

We use the solution for virtual meetings. 

The performance could be better. 

We have been using Zoom for a few months.

The solution is stable. 

I cannot say for certain if the solution is scalable. 

We have not had occasion to contact technical support. 

Before using Zoom we used Cisco Webex. 

The installation was easy, although I do not recall how long it took. 

We do not incur any licensing costs, as we use the free version. 

As we use another collaboration tool, I believe there to be a couple of users making use of the solution in our organization. 

I would not recommend the solution to others. 

I rate Zoom as a six out of ten. 

We are using Zoom for virtual meetings.

The most valuable feature is video conferencing. 

The security needs to be enhanced. A third-party security audit needs to be completed, and the privacy clauses in their contracts need to be changed.

Zoom is an immature product that is not yet stable.

 We have only been using Zoom for a short time.

Zoom is not a stable product. Rather, it is an immature product.

This solution can be scalable but I have not used it for a huge audience so I am not sure.

We are also using Skype for Business for our virtual meetings. Because of issues that we have discovered in Zoom, we have limited our usage of it in the company.

The reason we are using Zoom is that Skype for Business is not installed on all of our employee accounts. In the future, we will only be using Skype for Business.

Zoom is available with an open license that can support meetings of up to 40 minutes.

This solution works for video conferencing but it needs improvement in terms of privacy and security.

I would rate this solution a six out of ten.

We are using Zoom for virtual meetings in our company internally and externally.

Zoom's interface is nice and has good performance.

I did not see a Whiteboarding feature when using Zoom. They should add this in the next release.

I have been using Zoom for approximately one year.

The solution is stable, However in the early days of the solution there were some bugs, they have fixed those issues. 

Zoom needs good network bandwidth to perform well.

We have 10 people in my organization using Zoom.

I have not used the support from Zoom.

I have previously used OpenMeetings, Skype, TeamViewer, and Webex, I have found Zoom has a better interface and is more organized.

The setup is in the middle range of difficulty, it is not easy and not complex.

The price of Zoom is a bit expensive.

My advice to others is for them to evaluate all the options and see which is the best fit with the features they want, such as security, whiteboarding, and remote control. Depending on the combination of features required, some other tool might be better.

I rate Zoom an eight out of ten.

We use Zoom for video conferencing.

I don't personally use it much anymore because the company, in general, prefers Microsoft Teams. However, we have a behavior and health group that still uses it.

Zoom did everything that we needed it to do.

It would be helpful if Zoom could integrate with our medical systems.

We have been using Zoom since the pandemic began, approximately two years ago.

This is a pretty solid product and we haven't had any problems with it.

The users never call IT support for any help with it.

For day-to-day use, the company generally relies on Microsoft Teams.

The pricing is too high. The cost of the license could be cheaper.

My advice for anybody who is considering Zoom is the try Microsoft Teams first. If ultimately they need to buy Zoom, however, it's a good product.

In summary, this is a good video conferencing solution and although I don't use it much anymore, it worked and did everything that we needed it to.

I would rate this solution a nine out of ten.