Zoom Reviews

Some of our clients use Zoom for video conferencing, so we use it to have meetings with them.

The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure. The remote features all us to do this.

The conference call meeting is a good feature.

I get quick access and the performance is good.

The quality is good and video meetings are very clear.

I would like to be able to have multiple users open and collaborate on a document at the same time.

We have been using Zoom for two years.

Zoom is a stable solution, which is why we're using it.

This solution is scalable.

I would rate the technical support an eight or nine out of ten.

Most of the time, we use Microsoft Teams for our meetings. Our choice of video conferencing or virtual meeting software depends on what the client is using.

With some of the other products that we have used, we have experienced poor quality and lost connections. I don't think that it is related to our network because when I switch to Zoom, it works fine.

Overall, Zoom is a good product and I recommend that people use it.

I would rate this solution a nine out of ten.

I use Zoom for video conferencing with my colleagues or with our partners.

The most valuable features are the quality, the number of people that you can have in a meeting, and the interface.

The interface makes it simple to use.

I would like to see a "raise hand" feature added to Zoom that gets the presenter's attention.

Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful.

We have been using Zoom for a few years.

This is a stable solution. We use Zoom occasionally and not on a daily basis but we have not had any trouble with crashes or glitches.

We use the software with our partners to conduct webinars and we haven't had any trouble with scalability that I know of.

There are a lot of webinars that are transmitting in either Zoom or Webex but we normally use Zoom.

I would rate this solution a nine out of ten.

I use the solution for meetings with friends or catching up with friends.

There are also some events I go to, which use to be physical, and now are virtual. There's a public speaking platform, a public speaking course that I participate in called Toastmaster. 

I also use the product for work calls with vendors or prospective clients.

I enjoy the background options on offer.

The initial setup is straightforward.

The solution is stable and reliable.

The scalability has been good. 

The solution could be a bit more user-friendly. Microsoft Teams, for example, is easier.

The stability could be a bit better. I find Microsoft Teams to be more stable. 

The security could be stronger. 

I've been using Zoom for two years. 

The solution is reliable and the performance is good. I've never had stability issues. It doesn't crash or freeze. There aren't bugs or glitches. 

From what I have seen so far, the scalability is good. A company can easily expand it if they need to.

I've never directly dealt with technical support. I can't speak to how helpful or responsive they would be if you needed help.

I'm also using Microsoft Teams. I prefer using Teams, as I'm more used to it and I find it more stable, and also more user-friendly.

The initial implementation process was very simple and straightforward. It was not a complex or difficult process.

The initial setup was handled with the help of my IT team.

We pay a yearly licensing fee. We have an internal team that deals with licensing, and therefore I can's speak to any extra costs involved.

I'm a generic user. I don't have a business relationship with Zoom.

I am using a current version of the solution.

I would recommend them to use Teams for a professional setup, as it's more stable and more user-friendly. From what I understand, there are more security measures there, since it's a Microsoft product. I prefer that.

I would rate the solution at an eight out of ten.

I use Zoom for virtual meetings.

Zoom has good integration and allows users to adjust the video image, other solutions I have used do not have this feature.

I have been using Zoom for approximately two years.

Zoom is a stable solution.

I have found Zoom to be scalable.

We have approximately 30 people using this solution in our organization.

I have not needed to contact the support because I have not had an issue.

I have previously used Microsoft Teams.

The installation is straightforward and did not take a lot of time.

We are on an annual license for the solution. The price of the solution could be less expensive.

I rate Zoom a ten out of ten.

I use this product on a daily basis for virtual meetings and calls. We are a relatively small organization but use it often. I also use it for some of my private calls.

Zoom is very easy to use and the scheduling is very good. We can share a link whenever and wherever we like.

The solution should be more secure because sometimes files are shared and presentations are recorded. 

I've been using Zoom for almost two years. 

The stability is quite good; I'm using the free version, so there is a 40-minute time limit. Everyone knows about that and it's not a big issue, you can always reconnect. 

The setup is very easy, anyone can do it.

I rate the solution eight out of 10. 

We primarily use the solution for virtual meetings.

The solution is simple to use. Anyone can use it. The product offers a free version as well as an enterprise version.

During the lockdown pandemic situation, every other person was using Zoom. Even most of the schools and education customers, have been using Zoom only, and they are using the free version. Some are using the enterprise version as well. Even students find it user-friendly. There are not many things to configure. 

The solution is stable.

The scalability is very good.

My end-user experience has been very positive.

The product is quite secure and you can use it remotely. I've never heard of there being any security issues. 

The installation is very straightforward.

I haven't looked into the potential to integrate anything into this product. I'm not sure if that's possible. 

The product could use some more automation. We'd like it if there was a particular API that could be connected with other applications so that I can create a ticket and have a Zoom meeting sent and automatically start. 

We've been using the solution for about a year or so.

We have found the product to be stable. there are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. 

The scalability potential is excellent. If a company needs to expand it, it can.

We currently have 20 users on the solution, however, we have a client that has well over 100 users. Just the technical team uses it. There are engineers and managers that use it.

I've never directly dealt with technical support. I can't speak to how helpful or responsive they might be.

We've also used Cisco Webex and Skype for Business. We use Zoom and Skype for meetings. WebEx we haven't used in a while. 

If you go for Webex or something like that, it has its own infrastructure at times and other things are there. Plus, the licensing is heavy. For Zoom, it is not like that. It is pretty simple and handy. In Cisco, there are many options available, however, you have to configure some of the settings and you need to know the licensing structure at the time of installation. It's more complex.

We found the implementation process to be very simple. It's not overly complex. The first-time installation took me one or two days to complete with the fine-tuning and everything that was involved. 

We're able to handle implementation ourselves. We didn't need any assistance with any outside help like consultants or integrators. 

The solution requires a subscription-based license. You can also use the free version of the solution, which doesn't cost anything. However, it doesn't have all of the features.

The pricing is reasonable, especially if you compare it to other solutions on the market.

We're a customer and an end-user of Zoom.

As it's a cloud-based solution, we are using always the latest version.

I'd rate the solution at a nine out of ten.

I'd recommend it to other users.

I use Zoom for communication.

The quality of the connection from Zoom is very good. There are many functions and features available. I am only a basic user and it has more than I will ever use. It has lower bandwidths than other products that we have used and has worked well. It is important to have good quality sound and video than anything else.

I have been using Zoom for approximately three years.

The stability has been good but it could still improve. However, I have not found a better solution.

I have not ever needed to use technical support.

I have used Microsoft Teams and when comparing it to Zoom, Teams is more bandwidth-heavy, I find it cuts out a lot. I am generally in low bandwidth areas these days and I find it problematic to keep up with the conversations. Teams is similar to Zoom in which they both have a lot of features.

The cost of Zoom is approximately $150 USD annually.

I rate Zoom a ten out of ten.

We use Zoom primarily for virtual meetings.

The most valuable feature is the ease of use.

It is very simple to use.

Zoom security could be improved.

We have been using Zoom for two to three years.

Zoom is a stable product.

Zoom is scalable.

We currently have two main users, because we have a shared account.

We have not contacted technical support.

The initial setup is straightforward.

This solution will be deployed and maintained by one technical person.

We completed the installation ourselves.

Licensing fees are paid on a yearly basis.

There are some additional costs.

I would recommend this solution to others who are considering using it.

It's easy to use, and cost-effective.

I would rate Zoom an eight out of ten.