Zoom Reviews

I use Zoom for video conferencing with my colleagues or with our partners.

The most valuable features are the quality, the number of people that you can have in a meeting, and the interface.

The interface makes it simple to use.

I would like to see a "raise hand" feature added to Zoom that gets the presenter's attention.

Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful.

We have been using Zoom for a few years.

This is a stable solution. We use Zoom occasionally and not on a daily basis but we have not had any trouble with crashes or glitches.

We use the software with our partners to conduct webinars and we haven't had any trouble with scalability that I know of.

There are a lot of webinars that are transmitting in either Zoom or Webex but we normally use Zoom.

I would rate this solution a nine out of ten.

We are using Zoom for virtual meetings in our company internally and externally.

Zoom's interface is nice and has good performance.

I did not see a Whiteboarding feature when using Zoom. They should add this in the next release.

I have been using Zoom for approximately one year.

The solution is stable, However in the early days of the solution there were some bugs, they have fixed those issues. 

Zoom needs good network bandwidth to perform well.

We have 10 people in my organization using Zoom.

I have not used the support from Zoom.

I have previously used OpenMeetings, Skype, TeamViewer, and Webex, I have found Zoom has a better interface and is more organized.

The setup is in the middle range of difficulty, it is not easy and not complex.

The price of Zoom is a bit expensive.

My advice to others is for them to evaluate all the options and see which is the best fit with the features they want, such as security, whiteboarding, and remote control. Depending on the combination of features required, some other tool might be better.

I rate Zoom an eight out of ten.

We use Zoom for visual meetings, conferences, presentations, and webinars.

Zoom is more stable than other applications. 

Additional end-user and client features could be added. There are features available on Microsoft Teams that are not available on Teams. I would like to be able to push out the polling or voting questionnaire.

We have been using Zoom for 3 or 4 years. Currently, there are approximately 20 users.

Zoom is stable.

It is a scalable solution.

We currently use Microsoft Teams as well as Zoom.

It is a cloud-based solution so it is very simple to setup. It takes only a few hours to setup the central management.

We used an in-house team to install Zoom.

There is a licensing fee required to use Zoom.

I have tried Cisco WebEx and would put it in the same class as Zoom.

Zoom is perfect for small and medium sized organizations with limited use. Compared to other products it is good. I would rate Zoom an 8 out of 10.

We use Zoom primarily for virtual meetings and remote assist sessions, where we take over control of somebody's computer.

The most valuable features of Zoom are simplicity and reliability.

I'd like to see more integration with Google Calendaring. When meetings are scheduled they are added into a Google Calendar. For example, if I am driving my car there are often times  I have to pull off the road to join into a meeting as opposed to being able to click the link and have it startup. Sometimes I can do that, sometimes I can't, it all depends on how the meeting was generated initially.

I have been using Zoom for approximately three years.

Zoom is very stable, it is great.

The scalability is good.

We have approximately 4,000 users that use Zoom in my organization.

I have not needed to contact the support of Zoom.

I recommend this solution to others.

Zoom is a superior product to the others that are on the market.

I rate Zoom an eight out of ten.

Right now, due to COVID, the pandemic, most customers don't have any face-to-face meetings. We use web conferencing in its place. Some use Zoom for this kind of work. We have almost daily meetings with some customers using Zoom. Basically, it's perfect for one-to-one or small group meetings that can happen remotely.

The solution is really easy to install and configure.

The product is very easy to use. It's an intuitive product and it has a lot of usability, which is very, very good.

The initial setup is very simple. 

The solution is very stable.

The scalability is quite good. 

I haven't explored all the features. Therefore, it's hard to discuss anything that may be missing. 

The recording capabilities may not be as good as WebEx, however, I can't be sure about that just yet.

I'm not sure if Zoom is also offering hardware the way that WebEx can. If not, it may be something that they should consider. 

I've used the solution for a couple of years at this point. 

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

Scalability is possible. If a company needs to expand it, it can do so. 

Everyone in our company is currently using this product. Our customers also use it, and it seems to be their preferred product when it comes to video conferencing. 

We haven't had any issues with technical support. They are okay.

I also use WebEx. Our customers mostly use and prefer Zoom, which is why we end up using it more often in our day-to-day.

The implementation process is very, very easy. From the user's point of view, it's easy due to the fact that it's in the cloud. A company shouldn't have any problem trying to install it.

Since we do not need to host the solution ourselves, there isn't maintenance required. 

We're a customer and an end-user.

We're using the most recent version of the product. 

I'd advise other users to try it out. It's very easy to deploy and simple to use. 

I'd rate the solution at a nine out of ten.

My primary use case is for virtual meetings. 

The most valuable feature is that it's easy to use. 

Zoom could be improved by adding more dashboards. 

I have been using Zoom for about three or four years. 

I have never contacted technical support. 

The initial setup was straightforward. 

Zoom is free. 

I have also used Skype. 

I would recommend Zoom to others.

I rate Zoom a nine out of ten because it could be improved by adding more dashboards. 

I use Zoom for communication.

The quality of the connection from Zoom is very good. There are many functions and features available. I am only a basic user and it has more than I will ever use. It has lower bandwidths than other products that we have used and has worked well. It is important to have good quality sound and video than anything else.

I have been using Zoom for approximately three years.

The stability has been good but it could still improve. However, I have not found a better solution.

I have not ever needed to use technical support.

I have used Microsoft Teams and when comparing it to Zoom, Teams is more bandwidth-heavy, I find it cuts out a lot. I am generally in low bandwidth areas these days and I find it problematic to keep up with the conversations. Teams is similar to Zoom in which they both have a lot of features.

The cost of Zoom is approximately $150 USD annually.

I rate Zoom a ten out of ten.

We use Zoom to connect with our customers, to hold sales sessions and pre-technical sessions.

The solution is stable and scalable. 

Zoom lacks dashboards, I think more could be included. 

I've been using this solution for two years. 

We previously used Teams. 

The initial setup is straightforward, we did it in-house and currently have five users in the company. 

We pay an annual license fee. 

I rate this solution eight out of 10.