Zoom Reviews

I primarily use the solution for business meetings and occasionally for some personal events as well.

The solution is very reliable. I've never had issues with the video or audio.

The solution is easy to navigate.

It's very easy to find the functionalities I need when I am using it.

The product makes it easy to invite people to the meetings.

It offers great collaboration functionality.

The solution needs to have a feature that allows you to take over another person's screen. right now, that's not possible. This is important for our purposes due to the act that we are often using the solution to troubleshoot issues for our clients. If we could just take over their screen and go in and fix issues, it would make troubleshooting infinitely easier.

The solution should also make it easier to be able to share material with each other during the meetings.

If the flexibility could improve, so there aren't disruptions during meetings, that would be great. Occasionally we get a frozen page. However, that may be network or connectivity issues on our end.

While I did occasionally use Zoom before COVID-19, due to participation in events organized by our software partner, I've only really begun to use it regularly this year, after we had to socially distance.

The stability is great. It's reliable. The audio and video always work. There's no bugs or glitches. It doesn't crash either.

The scalability is fine. If users need to scale the solution, they can do so easily. You can have many people on one call.

We also use Skype. Both Skype and Zoom have been very useful to us during COVID social distancing requirements.

The product is very reminiscent of Skype. I prefer both Zoom and Skype to Microsoft Teams, which I dislike. Teams is more difficult to use and to invite people to meetings. Skype and Zoom, for example, are easy to navigate to the functionalities I need.

I also do not like WebEx, which I have also used in the past. Webex takes control of my camera sometimes without explicitly stating so, and this is an unpleasant experience for me. Zoom never does this.

I don't have much to say about the initial implementation. I always just use the web application, and, in that sense, there really isn't a setup of deployment of the product. It's just a website you go to utilize the services.

In my past experience using WebEx and Skype, however, I recall their setups to be quite easy and relatively quick. I imagine Zoom is very much the same.

We're just Zoom customers. We don't have any special business partnership with the company.

I'm using the group application and I believe it's the latest version of the solution that I always access. I don't have it downloaded onto my PC.

Due to COVID, I've had to organize sessions on my own. Before COVID, I was only invited to sessions. It's only been recently that I've had to get to know all the functionality of to solution and processes behind inviting other people to meetings, etc.

I would advise other users to simply use the web application of the solution and to avoid downloading anything onto your desktop.

I'd rate the solution nine out of ten. I really like the solution. It has great useability.

I use it for conferencing. I use it in Mac as well as Windows. Also, I organise video and audio conferences.

It has made organizing conferences quite easy. We can record and replay the total meeting. Also, when organizing team meetings, there is an option to mute all users and have a chairperson.

• Recording option — we can replay it later.
• Chat, in the case of group meetings
• Raising a hand to notify the chair that we have some things to share
• Video ability
• Screen share.

I like this solution as such. Maybe taking some steps over reducing bandwidth usage in case of video conference could be good. Also, filtering noise in case of audio. 

Zoom a video conferencing tool.

Zoom can improve the user-friendliness of the management when you are doing a webinar.

I have been using Zoom for approximately five years.

Zoom is a scalable solution, we have 150,000 people using it in my organization.

I have not contacted the support from Zoom.

Previously I was using Microsoft Teams and Skype for Business.

The initial setup of the solution is simple. It is a cloud-based solution and the client or interface is simple to install. The process takes 30 seconds.

I use the free version of Zoom.

I would highly recommend this solution to others.

I rate Zoom an eight out of ten.

Zoom is used day-to-day like a mobile phone, so you can connect with your audience or customer from the other side of the screen, though there's nothing extraordinary about it.

A voice chatting feature could be added to Zoom, and its screen sharing feature could be improved, though some users will find more value in these changes more than I would.

I've been using Zoom since the pandemic, so more than two years.

Zoom is very stable. There are times it isn't as stable, but that could be the fault of your internet connection, not the fault of the application.

Zoom is scalable because they offer different packages. For example, I'm paying for Zoom, particularly a professional license for one person. I only use the professional, personal license, but you can scale up for a team or for an organization and pay for a different license type or package.

Zoom is very easy to set up.

If I had to rate the cost of this solution with one being the worst and ten being the best, I'll rate it a ten.

I evaluated Microsoft Teams, Google Meet, and GoToMeeting.

I'm a partner of UiPath. I'm an implementer and I'm also a user of some of UiPath's products. I don't have hands-on experience with UiPath Process Mining, because here in Mexico, it is not the common. Not all companies have well-implemented ERP software such as SAP, Oracle, or Microsoft, so when you put or connect the process miner, you'll find nothing in the results. I know what a process miner is, but it's not very common here.

I have here Automation Anywhere and Blue Prism, but all the robots work the same, and the only change is the flavor. All the robots have the same capacity and the same level of trustworthiness. The only difference between UiPath and the rest of the competitors is that UiPath's first robot: the Attended Robot, is cheaper than other robots. Its price is the only real difference in the market.

I only specialize in RPA (robotic process automation).

I also use other tools, e.g. web meeting solutions such as Zoom and Microsoft Teams. I have an account in Zoom.

Zoom is deployed on-premises in our organization. It's on-premise: on every laptop and on every desktop.

My usage of Zoom is low, e.g. I just use it to talk with two or three people on the other side of the cloud. I have not used it for other purposes. I know it has a webcast or video webinar feature, and it's not common for me to use that. Other users may see the difference with using Zoom vs another application and be able to mention valuable features of Zoom, but in my case, I'm unable to. I also don't have any idea on what could be improved in Zoom.

I never had to call technical support.

My partner recommended Zoom to me, but when you have to talk or connect with other people, you'll always say to connect through Zoom, Teams, Google Meet, or GoToMeeting. Zoom is recommended by everyone, though, and always comes out of everyone's mouth. Everybody knows Zoom.

My overall rating for this product is an eight out of ten. For its cost, I'll rate it a ten.

I haven't given much thought on how my rating for this solution could increase from an eight to a ten because Zoom's current use for me is just to connect with people and nothing more.

I use Zoom for hosting and attending webinars, Q&A, attending classes, and hosting online meetings. I use it for both my personal and business needs. Our organization has approximately 150 people that use Zoom.

Zoom's content shareability and chat support are the most valuable features.

Zoom could use more background options.

I have been using Zoom for two years.

Zoom is a stable product.

Zoom is a scalable solution.

Zoom is cloud based so the setup is straightforward and can be done without support.

I implemented Zoom myself.

We will continue to use Zoom. As the number of employees grow so will our usage of Zoom. I would rate Zoom a 9 out of 10.

My primary use case for Zoom is for contacting clients, suppliers, and even colleagues. We were working at a distance with some people.

One of the most valuable advantages of Zoom is that it is a bit easier to install than Microsoft Teams or WebEx by Cisco, for example. Another advantage of Zoom is that it is easier to link a person that is not a Zoom user than it is with WebEx.

Overall, Zoom is a very mature platform. The only issues and glitches we have every had with it were related to Wi-Fi quality. For example, we can run into problems when a colleague is working on a low-quality Wi-Fi connection. Also, we try to use headsets in our meetings and this can create a problem, but that again is not an issue with the platform itself. 

We have had some quality and lagging issues with video regardless of connection quality. We would experience things like poor audio quality or a choppy connection, but that was with older versions of Zoom. 

I started using Zoom 10 years ago. 

Zoom is fairly stable.

We pay a per-seat monthly fee for keeping the license.

We use Zoom for virtual meetings.

The solution could improve by being more secure.

I have been using Zoom for approximately one year.

We have approximately 10 people in my organization that use this solution on a regular basis.

There is no installation, you can give someone a link to the chat and they can access the chat through the link.

We have subscribed to a package for Zoom and it is a monthly payment.

I would recommend this solution to others

I rate Zoom an eight out of ten.

We use Zoom and Teams for different corporate communications functions. Zoom is our standalone platform for meetings. We use Teams for internal chatting and when we need some integrated functions. 

I like Zoom because it's a very simple program. We have more success using Zoom with clients, partners, and everybody else. Everybody seems to be able to get Zoom. Some people struggle with Teams.

I think Zoom is more user-friendly than most of its competitors. It's simple. I think Teams can be more restrictive.

Zoom isn't well integrated with anything else. Obviously, it's integrated enough to be able to set an appointment or schedule a Zoom meeting.

I've been using Zoom for two years.

I have no issues with Zoom at all. I would rate Zoom best, Teams next, and Webex is a pain.

I haven't used Zoom for large meetings, but I've seen calls with hundreds of people.

Zoom setup is the simplest.