Zoom Reviews

I primarily use this to remotely talk with people. I use it personally now, however, I did use it at my previous company.

It's pretty easy to connect to anybody through a scheduled meeting. It typically goes well with just sound.

The initial setup is simple. 

There is a free tier so that you don't need to pay to use Zoom (with some limitations).

Mostly it's been fine. There are just a few issues that I've noticed. For example, if I'm speaking with friends, it's through the free Zoom application, not the paid tier. There usually tends to be some issues that I have on my end consistently with camera reception. Even when all the features on my end are enabled, there are still issues with being able to even see myself. Sound is not an issue, however, with video I've always had issues when using the free service.

I use Zoom occasionally, from time to time. 

I've never tried to scale the product. I can't speak to how easy or hard it would be. 

I've never used technical support. I don't know if they are responsive when you need their help. 

The initial setup is pretty simple and straightforward. It's not hard to deploy it. Everything is easy to implement. 

I tend to use the free tier. I can't speak to how much the paid tiers cost.

I don't have a business relationship with Zoom. 

I tend to use the latest version of the solution, however, I don't use Zoom frequently anymore. I don't know which version of the solution I'm on.

I'd rate the solution at a seven out of ten. Being able to work is kind of the prime objective of most applications. This tends to do that with the exception of video, which I've had too many issues with. The two times I've used it, I had that issue. When I used to work for a hedge fund and some tech startups, it always used to work. That was on the paid tier which makes me wonder if it's just the free tier that's a bit weaker. In general, however, it works well. 

We use Zoom for virtual meetings.

The overall quality of Zoom is very good, it performs well. The interface works well.

Zoom often does fixes or checks the vulnerability of their solution. However, they could increase security.

I have been using Zoom for approximately two years.

Zoom is stable.

We have approximately 100 users using the solution in my organization.

the installation is straightforward, it only takes a few minutes.

I did the implementation of the solution myself. We have one or two engineers that support this soltuion.

We are using the free version of the solution.

I rate Zoom an eight out of ten.

My primary use case is for virtual meetings. 

The most valuable feature is how stable Zoom is. Compared to other collaboration tools, I haven't seen Zoom crash often. Zoom is also better in terms of security. From a usability perspective, a user's perspective, the overall experience of using Zoom is very good. It's a simple, fast, very seamless solution, and pretty lightweight. 

Zoom could be improved by adding more third-party integrations. They should also work on their virtual backgrounds. I think these could be more professional and creative. 

I have been using Zoom for over two years. 

Zoom is very stable. The performance is much better compared to similar collaboration tools. 

I have never directly contacted Zoom's technical support. My organization has a centralized IT team. 

Before switching to Zoom, I used Skype for Business. Skype for Business was very heavy, unstable, and difficult to use. It consumed a lot of memory and the overall experience wasn't very nice. 

As an organization, we sometimes use Microsoft Teams as well, but I always prefer using Zoom. The interface is very simple and elegant. 

The installation was a breeze. 

I implemented through an in-house team. 

There is a license to pay for, but my company takes care of that. I don't actually spend anything. 

There are over 200 people in my organization using Zoom. As for maintenance, there are periodic updates from time to time, but there aren't a lot of operational challenges. It's purely cloud-based, which adds great value, and there are no challenges in maintaining it. 

I would rate Zoom an eight out of ten. I recommend it to anyone who wants to start using it.

I primarily use Zoom for virtual meetings with clients. I don't have Zoom installed, so I have to join through the web. I only use the browser version. 

Zoom is useful for virtual meetings. 

Zoom could be improved by making it easier to join meetings. It can be a bit confusing because sometimes you need meeting IDs and logins, sometimes you don't. 

I have been using Zoom for about two years. 

I've had no issues with Zoom. It has been stable. 

I have never contacted technical support. 

There are no licenses or subscriptions. Zoom is free. 

I would rate Zoom an eight out of ten. 

Some of our clients use Zoom for video conferencing, so we use it to have meetings with them.

The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure. The remote features all us to do this.

The conference call meeting is a good feature.

I get quick access and the performance is good.

The quality is good and video meetings are very clear.

I would like to be able to have multiple users open and collaborate on a document at the same time.

We have been using Zoom for two years.

Zoom is a stable solution, which is why we're using it.

This solution is scalable.

I would rate the technical support an eight or nine out of ten.

Most of the time, we use Microsoft Teams for our meetings. Our choice of video conferencing or virtual meeting software depends on what the client is using.

With some of the other products that we have used, we have experienced poor quality and lost connections. I don't think that it is related to our network because when I switch to Zoom, it works fine.

Overall, Zoom is a good product and I recommend that people use it.

I would rate this solution a nine out of ten.

I use Zoom for video conferencing with my colleagues or with our partners.

The most valuable features are the quality, the number of people that you can have in a meeting, and the interface.

The interface makes it simple to use.

I would like to see a "raise hand" feature added to Zoom that gets the presenter's attention.

Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful.

We have been using Zoom for a few years.

This is a stable solution. We use Zoom occasionally and not on a daily basis but we have not had any trouble with crashes or glitches.

We use the software with our partners to conduct webinars and we haven't had any trouble with scalability that I know of.

There are a lot of webinars that are transmitting in either Zoom or Webex but we normally use Zoom.

I would rate this solution a nine out of ten.

I use the solution for meetings with friends or catching up with friends.

There are also some events I go to, which use to be physical, and now are virtual. There's a public speaking platform, a public speaking course that I participate in called Toastmaster. 

I also use the product for work calls with vendors or prospective clients.

I enjoy the background options on offer.

The initial setup is straightforward.

The solution is stable and reliable.

The scalability has been good. 

The solution could be a bit more user-friendly. Microsoft Teams, for example, is easier.

The stability could be a bit better. I find Microsoft Teams to be more stable. 

The security could be stronger. 

I've been using Zoom for two years. 

The solution is reliable and the performance is good. I've never had stability issues. It doesn't crash or freeze. There aren't bugs or glitches. 

From what I have seen so far, the scalability is good. A company can easily expand it if they need to.

I've never directly dealt with technical support. I can't speak to how helpful or responsive they would be if you needed help.

I'm also using Microsoft Teams. I prefer using Teams, as I'm more used to it and I find it more stable, and also more user-friendly.

The initial implementation process was very simple and straightforward. It was not a complex or difficult process.

The initial setup was handled with the help of my IT team.

We pay a yearly licensing fee. We have an internal team that deals with licensing, and therefore I can's speak to any extra costs involved.

I'm a generic user. I don't have a business relationship with Zoom.

I am using a current version of the solution.

I would recommend them to use Teams for a professional setup, as it's more stable and more user-friendly. From what I understand, there are more security measures there, since it's a Microsoft product. I prefer that.

I would rate the solution at an eight out of ten.

We are using Zoom for virtual meetings in our company internally and externally.

Zoom's interface is nice and has good performance.

I did not see a Whiteboarding feature when using Zoom. They should add this in the next release.

I have been using Zoom for approximately one year.

The solution is stable, However in the early days of the solution there were some bugs, they have fixed those issues. 

Zoom needs good network bandwidth to perform well.

We have 10 people in my organization using Zoom.

I have not used the support from Zoom.

I have previously used OpenMeetings, Skype, TeamViewer, and Webex, I have found Zoom has a better interface and is more organized.

The setup is in the middle range of difficulty, it is not easy and not complex.

The price of Zoom is a bit expensive.

My advice to others is for them to evaluate all the options and see which is the best fit with the features they want, such as security, whiteboarding, and remote control. Depending on the combination of features required, some other tool might be better.

I rate Zoom an eight out of ten.