Zoom Reviews

We use the solution for Webex, town hall, chatting and Teams. 

Non-technical support should be improved, such as that involving invoicing. I cannot think of anything offhand to improve regarding services. 

I would like to see avatars included in the next release. 

I have been using Zoom for three years

The solution is stable. 

The solution is easy to set up. 

As Zoom is quite good, I rate it as a ten out of ten. 

My primary use is for virtual meetings and one-on-one communication.

In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call.

I've been using Zoom for the last two years.

The product works, it's stable.

Zoom is scalable, it can handle meetings with lots of delegates.

The initial setup is really simple and can be installed in a couple of minutes - a rank novice could do it.

The desktop application works nicely, and I would recommend the product for other people. I would give it a score of eight out of ten.

I primarily use this to remotely talk with people. I use it personally now, however, I did use it at my previous company.

It's pretty easy to connect to anybody through a scheduled meeting. It typically goes well with just sound.

The initial setup is simple. 

There is a free tier so that you don't need to pay to use Zoom (with some limitations).

Mostly it's been fine. There are just a few issues that I've noticed. For example, if I'm speaking with friends, it's through the free Zoom application, not the paid tier. There usually tends to be some issues that I have on my end consistently with camera reception. Even when all the features on my end are enabled, there are still issues with being able to even see myself. Sound is not an issue, however, with video I've always had issues when using the free service.

I use Zoom occasionally, from time to time. 

I've never tried to scale the product. I can't speak to how easy or hard it would be. 

I've never used technical support. I don't know if they are responsive when you need their help. 

The initial setup is pretty simple and straightforward. It's not hard to deploy it. Everything is easy to implement. 

I tend to use the free tier. I can't speak to how much the paid tiers cost.

I don't have a business relationship with Zoom. 

I tend to use the latest version of the solution, however, I don't use Zoom frequently anymore. I don't know which version of the solution I'm on.

I'd rate the solution at a seven out of ten. Being able to work is kind of the prime objective of most applications. This tends to do that with the exception of video, which I've had too many issues with. The two times I've used it, I had that issue. When I used to work for a hedge fund and some tech startups, it always used to work. That was on the paid tier which makes me wonder if it's just the free tier that's a bit weaker. In general, however, it works well. 

We use Zoom for virtual meetings.

The overall quality of Zoom is very good, it performs well. The interface works well.

Zoom often does fixes or checks the vulnerability of their solution. However, they could increase security.

I have been using Zoom for approximately two years.

Zoom is stable.

We have approximately 100 users using the solution in my organization.

the installation is straightforward, it only takes a few minutes.

I did the implementation of the solution myself. We have one or two engineers that support this soltuion.

We are using the free version of the solution.

I rate Zoom an eight out of ten.

My primary use case is for virtual meetings. 

The most valuable feature is how stable Zoom is. Compared to other collaboration tools, I haven't seen Zoom crash often. Zoom is also better in terms of security. From a usability perspective, a user's perspective, the overall experience of using Zoom is very good. It's a simple, fast, very seamless solution, and pretty lightweight. 

Zoom could be improved by adding more third-party integrations. They should also work on their virtual backgrounds. I think these could be more professional and creative. 

I have been using Zoom for over two years. 

Zoom is very stable. The performance is much better compared to similar collaboration tools. 

I have never directly contacted Zoom's technical support. My organization has a centralized IT team. 

Before switching to Zoom, I used Skype for Business. Skype for Business was very heavy, unstable, and difficult to use. It consumed a lot of memory and the overall experience wasn't very nice. 

As an organization, we sometimes use Microsoft Teams as well, but I always prefer using Zoom. The interface is very simple and elegant. 

The installation was a breeze. 

I implemented through an in-house team. 

There is a license to pay for, but my company takes care of that. I don't actually spend anything. 

There are over 200 people in my organization using Zoom. As for maintenance, there are periodic updates from time to time, but there aren't a lot of operational challenges. It's purely cloud-based, which adds great value, and there are no challenges in maintaining it. 

I would rate Zoom an eight out of ten. I recommend it to anyone who wants to start using it.

I primarily use Zoom for virtual meetings with clients. I don't have Zoom installed, so I have to join through the web. I only use the browser version. 

Zoom is useful for virtual meetings. 

Zoom could be improved by making it easier to join meetings. It can be a bit confusing because sometimes you need meeting IDs and logins, sometimes you don't. 

I have been using Zoom for about two years. 

I've had no issues with Zoom. It has been stable. 

I have never contacted technical support. 

There are no licenses or subscriptions. Zoom is free. 

I would rate Zoom an eight out of ten. 

Some of our clients use Zoom for video conferencing, so we use it to have meetings with them.

The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure. The remote features all us to do this.

The conference call meeting is a good feature.

I get quick access and the performance is good.

The quality is good and video meetings are very clear.

I would like to be able to have multiple users open and collaborate on a document at the same time.

We have been using Zoom for two years.

Zoom is a stable solution, which is why we're using it.

This solution is scalable.

I would rate the technical support an eight or nine out of ten.

Most of the time, we use Microsoft Teams for our meetings. Our choice of video conferencing or virtual meeting software depends on what the client is using.

With some of the other products that we have used, we have experienced poor quality and lost connections. I don't think that it is related to our network because when I switch to Zoom, it works fine.

Overall, Zoom is a good product and I recommend that people use it.

I would rate this solution a nine out of ten.

I use Zoom for video conferencing with my colleagues or with our partners.

The most valuable features are the quality, the number of people that you can have in a meeting, and the interface.

The interface makes it simple to use.

I would like to see a "raise hand" feature added to Zoom that gets the presenter's attention.

Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful.

We have been using Zoom for a few years.

This is a stable solution. We use Zoom occasionally and not on a daily basis but we have not had any trouble with crashes or glitches.

We use the software with our partners to conduct webinars and we haven't had any trouble with scalability that I know of.

There are a lot of webinars that are transmitting in either Zoom or Webex but we normally use Zoom.

I would rate this solution a nine out of ten.