Zoom Reviews

My primary use case is for virtual meetings. 

The most valuable feature is that it's easy to use. 

Zoom could be improved by adding more dashboards. 

I have been using Zoom for about three or four years. 

I have never contacted technical support. 

The initial setup was straightforward. 

Zoom is free. 

I have also used Skype. 

I would recommend Zoom to others.

I rate Zoom a nine out of ten because it could be improved by adding more dashboards. 

We use Zoom to connect with other business units.

When there is a large number of people involved, I can pinpoint a particular person and I can message him in Zoom, rather than messaging everybody involved. I can directly communicate with that person and I find that feature very useful.

I would like to see them develop end-to-end encryption, like WhatsApp. That would improve the security of the software. 

Also, suppose ten people are participating and talking. I can only see four people at a time. So the number of video frames could be better.

Finally, file sharing and formation of groups in this software would be a real improvement.

We have been using this solution for nearly a year.

It's working well. I haven't found any stability issues. On average, I use it twice a week.

There are no issues with the scalability. In our organization there are at least 500 to 1,000 people who use the solution.

It was very easy.

With Skype for teams I can form groups and I can share multiple files and have online being shared. I don't find those features in Zoom. Zoom is more for teleconferencing.

Anyone can use it. It's very handy.

We use Zoom to connect with our customers, to hold sales sessions and pre-technical sessions.

The solution is stable and scalable. 

Zoom lacks dashboards, I think more could be included. 

I've been using this solution for two years. 

We previously used Teams. 

The initial setup is straightforward, we did it in-house and currently have five users in the company. 

We pay an annual license fee. 

I rate this solution eight out of 10. 

We are using Zoom for virtual meetings in our company internally and externally.

Zoom's interface is nice and has good performance.

I did not see a Whiteboarding feature when using Zoom. They should add this in the next release.

I have been using Zoom for approximately one year.

The solution is stable, However in the early days of the solution there were some bugs, they have fixed those issues. 

Zoom needs good network bandwidth to perform well.

We have 10 people in my organization using Zoom.

I have not used the support from Zoom.

I have previously used OpenMeetings, Skype, TeamViewer, and Webex, I have found Zoom has a better interface and is more organized.

The setup is in the middle range of difficulty, it is not easy and not complex.

The price of Zoom is a bit expensive.

My advice to others is for them to evaluate all the options and see which is the best fit with the features they want, such as security, whiteboarding, and remote control. Depending on the combination of features required, some other tool might be better.

I rate Zoom an eight out of ten.

Currently, I use the solution in place of travelling to offices. It helps me conduct virtual meetings.

The solution is easy to use with an easy user interface.

It would be useful, for my purposes, to be able to run a meeting like a webinar where the solution doesn't show all of the people on the actual call. It would be great if it had the flexibility to allow people to "hide" themselves from the meeting, or to give the person running the meeting the capability of choosing who could be seen, or not.

I've been using the solution for two years.

I don't have any information on other solutions we've used in the past.

We're a customer. We don't have a professional relationship with Zoom.

The solution is great when you need to hold meetings virtually.

I'd rate the solution eight out of ten.

We use Zoom for visual meetings, conferences, presentations, and webinars.

Zoom is more stable than other applications. 

Additional end-user and client features could be added. There are features available on Microsoft Teams that are not available on Teams. I would like to be able to push out the polling or voting questionnaire.

We have been using Zoom for 3 or 4 years. Currently, there are approximately 20 users.

Zoom is stable.

It is a scalable solution.

We currently use Microsoft Teams as well as Zoom.

It is a cloud-based solution so it is very simple to setup. It takes only a few hours to setup the central management.

We used an in-house team to install Zoom.

There is a licensing fee required to use Zoom.

I have tried Cisco WebEx and would put it in the same class as Zoom.

Zoom is perfect for small and medium sized organizations with limited use. Compared to other products it is good. I would rate Zoom an 8 out of 10.

My primary use case is for virtual meetings. I have Zoom for personal use. 

The most valuable feature is that it's free. 

Zoom's audio quality could be improved. I feel like Teams is more reliable because sometimes the audio is patchy on Zoom, whereas I've never had a problem with Teams. 

I have been using Zoom for two years. 

Zoom doesn't seem very stable. I have experienced patchy audio quality during calls. 

I only use Zoom for personal purposes. 

I have never contacted technical support. 

I also use Microsoft Teams for meetings because my company pays for the subscription. Teams is more reliable and stable than Zoom. 

The installation just takes a few clicks and you're done. I have an IT background, but it doesn't make a difference. It's very easy. 

I installed Zoom myself. 

Zoom is free. If I had to pay for a subscription, I would just use Teams instead. 

I rate Zoom an eight out of ten. If you're implementing it for personal use, then I recommend Zoom, but if you want to implement a solution for business purposes, I would go for Teams. 

We use Zoom for virtual meetings. We have viewer than 100 employees in our organization.

Zoom is easy to use.

I think Zoom is not secure.

We've been using Zoom since the COVID pandemic started. 

I've never contacted Zoom support.

The setup is simple. It only takes a few minutes and you can do it by yourself. 

I rate Zoom seven out of 10.