Zoom Reviews

The ability to hold remote meetings is helpful.

There is a free version of the solution.

The solution shouldn't charge so much for their services.

I'm always in favor of a lower price. That said, I find there's a big gap between the free version and the professional version. When I looked at what it would cost to be able to get the full version, I said, "Gee, that's too much." If there was something in between the free version and the least expensive paid version, I probably would have paid for it. I would've gone for that. 

They could improve security more. 

They should make it a little bit easier to use, in terms of screen-sharing. One of the problems I have is when I go into a screen-sharing mode, I don't see what the other people see. If I could have my screen synced with what was being shared and me, that would be better.

I've been using it for a couple of years, but my usage, like everybody else's really picked up with the COVID pandemic.

The solution can be pricey.

I do use Zoom, but again, just as an ordinary consumer. I don't have any experience with the high end or professional version.

Normally when I would use it, it would be because some associate or organization I was dealing with was using Zoom in order to reach out to people like me. I didn't even realize until a few months ago, that Zoom charged in order to get a version that was capable of handling more than a few users. I always wondered how they made money.

I'd rate the solution eight out of ten.

My main use for Zoom has been for collaborating with other students, but I also use it for tutoring and for recreational purposes with friends and family. I'm not using Zoom in the workplace but at the university where I study, all the students use it and we meet regularly on Zoom. I've downloaded it to my computer and mobile phone and for now, I'm using it on a daily basis. I would love to work remotely so I would definitely consider using it more. I'm an elementary educator and customer of Zoom. 

Screen share is a great feature. I've used it for recording interviews and then I'm able to refer back to it or download and publish it. Annotating is a very helpful feature and of course the chat is nice if there's a lot going on and you want to talk individually to an individual who's on there. I think it's quite an intuitive solution regarding use and I've had pretty good luck with the quality, so it's just an easy place to have a group gathering.

It seems that lately it takes a while to connect and a long time to load. It would be helpful if that was a little more instantaneous. And then I guess sometimes the sound quality can be a bit of an issue.

I'm not super technical, but it really would be great if the quality could be improved. I'd also like to see the ability to receive alerts when the product is offline, and notifications about upcoming meetings. 

I've been using this solution for almost a year. 

So far it's working. It's very stable for me.

The setup was very straightforward, it took just a few minutes. 

I would rate this solution an eight out of 10. 

Our primary use case is for our engineers who spend some of their time working remotely. For now we have four people in the company using the solution but we're in the process of encouraging use of the solution for our customers who need support so they will no longer need to go to customer sites. The main reason is that when it gets to the level of engineering, we need to dedicate a particular team to do the remote support and they need to work on something which can be used easily at any time. I'm an enterprise engineer and we're a customer of Zoom. 

The valuable feature of Zoom is that it's easy to setup and is very user friendly. It allows for both support and communication at the same time.

The only limitation is that when you're sharing your screen, it's only dedicated to one particular window, not multiple windows, as opposed to Teamviewer where you can have the entire environment and access the laptop rather than sharing a window. 

I've used the solution for 18 months.

I find it more stable than other products such as AnyDesk or Teamviewer.

It's a scalable solution. 

I haven't needed technical support because it was easy for me to navigate through and find what I was looking for. It is self-explanatory. If you want a meeting, you look for a meeting. If you want support, you go for support and it's open, transparent.

Initial setup is very straightforward.

It's important to create an awareness of the product and its uses to customers because most customers over here don't understand what Zoom is. This is not only for meetings but for our technical support. It saves us so much time not having to travel great distances. 

It's straightforward and very easy to implement. It doesn't need any dedicated process to install or to configure. All you need is just an email account or a Facebook account and you're good to go.

I would rate this product a nine out of 10. 

Zoom's most valuable feature is communication.

There could be more integration options for Zoom.

We have been using Zoom for five to six years.

I rate Zoom's stability an eight out of ten.

The product is highly scalable. I rate its scalability an eight out of ten.

The initial setup is easy. I rate its process a nine out of ten.

It is an inexpensive product. I rate its pricing a two out of ten.

It is a good product. I rate it a nine out of ten.

We use the solution for internal and external meetings. 

The tool helps to reduce the time in meeting people. 

The solution is stable and user-friendly. 

I have been using the tool for three years. 

I would rate the product a ten out of ten for stability. 

The solution is extremely scalable. 

The solution's setup is very easy. 

We have seen ROI with the tool's use. 

The solution's pricing is good. 

I would rate the product a ten out of ten. We create Zoom links for meetings. You can access Zoom from mobile phones as well. It's a good tool that is easy to use. 

I am a pre-sales consultant.

I use the basic features in Zoom, to have conversations with clients,  show some presentations, and for sharing. I'm not a very advanced user.

The sharing and recording, are the most valuable features of Zoom.

If whiteboarding is not available, it would be beneficial. I'm not sure if it exists. If I can do some whiteboard sessions, that would be great. 

Whiteboarding would allow me to utilize the screen to draw something, explain, and write something. 

I have been working with Zoom for two years.

The corporation updates this solution on a regular basis.

Zoom is a stable solution.

I'm not sure about scalability because I didn't host that many people on it, so I can't really comment on scalability or how well it performs when there are a lot of attendees and sessions. I really don't have the experience.

I have not contacted technical support.

It is maintained by my company; I am a user who does not get involved in the technical aspects.

I am exploring Microsoft, but Studio is no longer supported.

I have some experience with Microsoft Teams and Zoom.

I use Teams a lot and prefer it to Zoom simply because I'm more comfortable with it and there's no time limit. I don't need to worry about when my meeting ends.

The initial setup is simple, it's straightforward.

Zoom is maintained by my corporate IT team. I am a user, I use this solution.

What I don't like is the 45-minute time limit on the free subscription. Teams, on the other hand, do not operate in this manner. You can utilize as much use of Teams as you want. There are no time limits in the free version of Teams.

It is included with your Office 365 subscription. If you have Office 365, which everyone does, it is included. You can't use Word, Excel, or PowerPoint without it.

The free version has a time limit, but paid subscriptions are available.

I would rate Zoom a seven out of ten.

I primarily use it for myself and for checking. I use it for organizing teams. 

The performance is very good. We haven't had any stability issues.

The scalability is great.

The product is usable and very straightforward. 

Overall, the installation process is very simple. 

There is a free version of the product.

I don't think any other improvement is required at the moment.

You do need permissions to be recorded. I'd like to have the recording functionality in the free version so that we don't need any licensing in order to access it.

The free version allows only for approximately 45-minute meetings.

They need to be able to integrate it with other applications, such as, for example, Facebook, so that you could schedule meetings more effectively.

I've been using the solution for three years. It's been a while at this point. 

The solution is stable. The performance has always been good. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. 

I've found the solution to be scalable for my purposes. It's never been an issue.

I do not have plans to increase usage at this time. 

I don't really require the assistance of technical support. Having never talked to them, I cannot speak to how helpful or responsive they are. 

I use both Zoom and Google Meets. The quality of Zoom is better than Google. That said, Google Meets is pretty commonly used. 

The installation process is straightforward and not overly complex. You just click through the prompts and you are ready to go. 

You can handle the installation yourself. It's very easy. I didn't need an integrator or consultant to assist me. 

They have options for personal use, or we can have co-hosts, which we can assign.

The licensing is cheap and we can pay for it on a monthly basis. 

I use the free version. I don't pay a licensing fee at this time. 

I'd rate the solution at an eight out of ten. Overall, I am satisfied with the capabilities of the product.

I would recommend the solution to other users. 

We use the solution for virtual meetings. 

The interface could be more user-friendly. I am only referring to my limited personal experience. This should not present an issue for an experienced user. 

It's a little bit hard for me to type the numbers, as we mostly use Teams, meaning our experience is lacking. I have used the solution on several occasions, although not too many. This difficulty could, perhaps, be chalked up to my lack of experience. 

We have been using Zoom for one or two years.

I felt the installation to be straightforward. 

I do not know for certain how long this process lasted, perhaps 15 minutes.

One can handle the installation on his own, as I have made use of the solution on several occasions. I have endorsed the solution in the past and make use of it myself, so I do not need recourse to the information. 

As I am not in charge of managing Zoom, I cannot speak for the licensing requirements. I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes. 

I assume that the solution is cloud-based, although I cannot say for certain as I am just a user. 

The solution has so far been fine for me and has not presented too many issues. 

I do not know for certain how many users are using the solution in our organization, although I would estimate this figure to exceed 1,000, maybe reaching several thousand. I know there are at least a thousand. As we are a university, we have several thousand people, numbering more than 10,000 students, some of whom are making use of the solution. However, there are those who are not, so I cannot only guess at the number. At least a thousand seems reasonable. 

I would recommend the solution to others, although there is really no choice in its use, as this is done out of necessity. 

I rate Zoom between a six and seven out of ten.