Zoom Reviews

We use this solution as part of our corporate communications system. I'm principal CTO and we are customers of Zoom. 

It was easy to deploy Zoom and it's a product that was easily accepted throughout the company, even by our management team. Zoom is just very simple for the user and it works regardless of where you are and the device you're using. The ease of integration of the conference rooms for our leadership was probably the most valuable aspect. With WebEx or Teams where you need converters in the middle and things didn't always work, the leadership team was always complaining about those solutions. 

One issue I have is that there is no indicator on chats to let you know whether a message has been read so you're never sure if it's been seen. They could implement something like Whatsapp with the two check marks. I also think that the integration with Microsoft is not as good as it was with Jabber. It's not the end of the world but it could be better. In a similar vein, I think that when it comes to document sharing the integration could be improved.

I think that if your main focus is on communication between team members, especially with people working from home, this is a simple solution. We need to recognize that not everyone is an IT person and we're working with people at all levels in the company, whether they're in the field, the warehouses, or in fabrication. For all of them this is, quite honestly, more user-friendly than WebEx or Teams will ever be.

Based on our use cases, I rate this solution nine out of 10. 

Right now for meetings, we are using Zoom. We use it for video communications. Since the pandemic started we started using Zoom. Our first experience we had a problem with security. We got people bombing the meetings. 

The screen sharing feature is valuable. It is easy to set up a meeting if you are on a call with a non Teams user if you need to do screen sharing. COVID-19 is showing us a new way to communicate, that everything doesn't have to be face to face meetings. And so the more you can really understand the capability of the software, the better you are.

It is difficult to collaborate. You have to book a meeting first before being able to do anything. We have had experiences where the meeting has frozen. We had to shut it down and get back on again to keep going. Zoom has privacy issues and also stability issues. I would like to see integrations into other applications. It would be nice to have multiple people be able to collaborate on the same screen.

We have been using Zoom for three or four months. Since the Pandemic started.

I would much rather be using Teams and be able to dial up anybody. With Teams, you can collaborate and share files with anybody. Teams are more dynamic. We have also used Skype.

I would rate Zoom at a five on a scale of 10. I don't think it has all the integration. This is also because of security issues.

I use it for school mostly. I use it for remote meetings with one or more people.

The most valuable features are the video conferencing and the whole invite to set up a meeting is really easy to figure out and use. The chat functions are pretty simple as well.

Zoom needs to address the privacy issues I've heard about. There have been multiple breaches that have made the news. That would be something to address.

I have used Zoom for a year and a half.

Connectivity is surprisingly good. I've had upwards of 90 people on a call and with no issues noticed, and seems pretty easy to manage people, seeing as the host of the call can usually mute everyone.

I would rate Zoom at a nine on a scale of ten.

We use this solution for web conferencing and virtual meetings.

The most valuable feature is ease of use. Both the mobile and desktop versions are user-friend.

This solution has all of the features you want, such as sharing screens or taking action on behalf of the other person.

One of the biggest features of Zoom is its stability.

In the future, I would like to see remote access control for other computers.

Administrators need a lot of training.

We have been using Zoom for almost seven months.

Zoom is very stable and in fact, this is one of its biggest features. At this time, we are using it on a daily basis.

Scalability depends on the user. If you want to use it on a wide range then you have to get training as an administrator so that you can handle it. I would say that it is scalable but you have to know how to do so.

We have approximately 100 users.

We have not been in contact with technical support.

Prior to using Zoom, we used Skype and Webex. I also have experience with TeamViewer.

We switched because Zoom is more stable and Webex requires a good internet connection.

One advantage of TeamViewer is that you have remote access control of other computers.

The setup for an end-user is very easy but an administrator will need a lot of training. The deployment took us one day.

We set this solution up ourselves.

We did not evaluate other options before choosing Zoom.

My advice for anybody who is implementing this solution is to learn how to use it first, before hosting meetings. Otherwise, you will get hassled a lot from the users.

I would rate this solution a seven out of ten.

I am using it for virtual meetings.

I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing.

If anything, the updates could be less frequent.

I have been using this solution for a couple of years.

We have about 120 users who are using this solution. We don't have any plans to increase its usage.

We connected with them only once.

We used to work with Skype in the past, but we are not using that. This is the solution that we chose. I don't care whether it is Webex, Skype, Meet, or something else, as long as it works and it is stable.

It took me minutes. That's all.

I can install it on my own. There is no need for a technical person.

It is reasonable. It has a monthly license. 

I would rate this solution an eight out of ten.

We are using Zoom for meetings.

The most valuable feature of Zoom is having the ability to be able to share your screen and chat whilst you're online.

Zoom could improve by having more dashboards.

I have been using Zoom for approximately three years.

I have not had any issues with the stability of Zoom.

We have approximately 10 people using the solution at my organization. We plan to increase usage in the next nine months.

I have not contacted the support from Zoom.

I have used Microsoft Teams.

The initial setup is very easy, it only takes a few minutes.

I am using the free version of Zoom.

I would recommend this solution to others.

I rate Zoom a seven out of ten.

Zoom's breakout rooms are an interesting feature that is quite useful for conducting exercises during training. I don't think Teams has this. I also like the recording capabilities, but that depends on the type of privileges that the user has. Not everybody in the organization has the ability to record. 

We sometimes have difficulties connecting, but I never know if it's an issue with Zoom or the network. I would say it's Zoom because we have been working quite a lot from home. However, I would generally say I have not experienced that many issues with Zoom. I'm satisfied.

We've been using Zoom within the company for the past two years or so.

Our organization has around a thousand people, and Zoom is the standard tool we have been using.

I rate Zoom seven out of 10. 

We use Zoom for internal and external meetings. 

Zoom's drawing tools could be better integrated. 

We've been using Zoom for about two years. 

Zoom is stable. 

Zoom is scalable.  We have about 10,000 users at my company. 

We used Webex in the past. 

Zoom is a cloud service. I think we only have to pay for the license. 

I rate Zoom nine out of 10.