Zoom Reviews

Our primary use case for Zoom is for conducting meetings and attending virtual learning sessions.

The platform's most valuable features are collaborative video call and chat functionality.

The product's interface needs enhancement.

We have been using Zoom for many years.

It is a stable product. I rate it a ten out of ten.

The platform is capable of handling around many hundred users.

We used Microsoft Teams before.

Zoom is easy to install.

I implement the product myself. It's mostly an automated installation process.

We have to pay for the product's license.

I recommend stable, easy to use, and reliable. It has efficient security features as well. I rate it a nine out of ten.

I use the solution for our company's meetings and to hold sessions with our vendors.

The most valuable feature of the solution is its recording functionality since it helps my company see the operation sessions for the vendors.

The product's stability is an area of concern where improvements are required since sometimes users get dropped off from meetings.

I want to improve the tool's presentation part to be more user-friendly so that users can add notes to the presentations presented via the product.

I have been using Zoom for four years. I use the solution's latest version. I am an end user of the product.

Stability-wise, I rate the solution a six out of ten.

Scalability-wise, I rate the solution an eight out of ten.

Over 200 people can join in a single meeting via Zoom.

There are over 100 people in my company who use Zoom.

The product is used twice a week in my company. My company does not plan to expand the use of the solution.

I have experience with Microsoft Teams. I started to use Zoom in my company to meet the host requirements.

The product's initial setup phase was easy. I rate the product's setup phase an eight on a scale of one to ten, where one means it is a difficult process and ten means it is an easy process.

The solution is deployed on the cloud services managed by Zoom.

Users can join meetings using Zoom's business account in less than ten minutes.

Speaking about Zoom's impact on our company's team collaboration, I would say that my organization has been holding live meetings rather than virtual meetings. The product is helpful for holding huge meetings with people from different locations. The tool offered flexibility with the meetings.

The breakout room feature hasn't had an impact on our company's meeting experience.

My company doesn't have to maintain the product.

My company has not integrated Zoom with other platforms or tools.

I would suggest others consider their organizations network traffic requirements and bandwidth offered before installing Zoom to avoid stability issues.

I recommend the product to others.

I rate the overall tool a seven out of ten.

My role in the company involves the infrastructure domain, and in this position, I use Zoom for video conferencing. I also use Zoom at home for meetings.

The security can be improved because this is one of the reasons that my organization prefers to use Skype. There are concerns about security.

I have been using Zoom for perhaps three years.

Zoom is stable and I haven't had any problems with it.

Two of us at home use this product, and we don't expect our usage to increase. Nobody is needed for maintenance because none is required.

I cannot discuss the number of users that we have in my organization.

I have never had a problem that required me to contact technical support.

I also have experience with using Skype for Business. I use that solution more in my organization, and use Zoom more for personal communications.

The initial setup is straightforward.

I installed it myself.

I am using the free version, so I don't pay anything to use it.

I don't use Zoom on a daily basis but in general, I'm satisfied with it. This is a product that I recommend, although I'm using it casually and as such, I don't have high expectations.

I would rate this solution a nine out of ten.

We primarily use the solution for meeting with clients.

Zoom is very familiar. It's intuitive. It has all of the features you would expect from the other popular conferencing options. 

It's easy to use.

The setup is rather simple and straightforward. 

It's not really the fault of the product, however, the internet connectivity can sometimes be an issue.

The splitting of the speaker can be frustrating. When you're talking to folks from the presentation, being able to move them around to different screens would be useful. With Zoom, everyone stays on one screen.

We've used the solution for a while. 

While we only have about 20 people that use Zoom, we have clients that have tens of thousands of users on the product.

The solution seems to be scalable. We haven't had any issues with scaling as needed. You can add or remove people easily.

I've never personally used technical support. I cannot say if they are helpful or responsive, having never spoken to them. 

There are no issues with the initial setup. It's very easy. I wouldn't describe it as difficult or complex. 

I don't even know what it costs. Someone takes care of that for us.

We're customers and end-users. We don't have a partnership with Zoom.

We are using the most up-to-date version of the solution. 

I'd rate the solution at a nine out of ten. It works well for us and we never have any issues. There are no complaints. 

I generally use Zoom for meetings when presenting to potential customers. It's a good way of being able to present information. I own the company and I'm a customer of Zoom. 

It's great that I can see people when I'm talking to them, it's really important to have that feature and to connect to clients. I also like the ability to share graphics; the ability to go through a PowerPoint presentation or share other visuals is very important. Beyond that, I know there are lots of other capabilities that we haven't used very much.

There are sometimes too many parallel meetings going on and the system gets overloaded, somebody drops out or we have to start over again. That's something that could be improved. 

I'd like to see 100% reliability in the solution. I also find that the controls are a little awkward, but that's a minor point. It's really the consistency and the reliability that are the big issues.

I've been using this product for a year. 

It's a stable solution most of the time, but I think it's dependent on the number of users at a given time. Too many users and you can have some issues. 

In general, the solution is scalable although there are occasionally issues when meetings are conducted in parallel and we might lose a connection.

I've made one or two calls to customer support and shared emails with them so it's been quite limited. I got a reasonable response, they were pretty decent.  

I think the main thing I would suggest is to get some kind of assurance that there won't be overload problems. I believe one of my clients has some kind of arrangement or package with them and we've never had a problem on any Zoom meeting with this client. 

I find that I can have more meetings and greater effect using Zoom. I've had many live meetings and conference calls over the years. It's difficult to connect with clients on a conference call. Zoom makes meetings as effective as a live meeting or close to it.

I'd rate this solution an eight out of 10. 

The primary use case is for normal web meetings. We use it for internal communication.

We have regular weekly meetings and for those who don't have to share any screens, we just call.

The most valuable features are that you are able to share the screen, and draw on it.

The time limitations for the free version should be increased from 40 minutes. We do have an account but not enough to go around.

During the screen sharing, there is an option to zoom in. If they could add a feature where you could just drag if you wanted to zoom in or when you want to zoom out, that would be great.

I have been using the latest version of Zoom for three months.

The stability is acceptable. There are no serious issues.

It's relatively easy to scale zoom. You just get another ID.

We have 100 users.

We have not contacted technical support.

Previously, we did not use a different solution. We stared with Zoom.

The initial setup is relatively okay, but it's not as easy as Google Meet.

I did the installation myself, it took a couple of minutes.

We have an account but we are also using the free version.

If you are interested in a free version, you should go with Google Meet because there is no time limit.

I would rate this solution an eight out of ten.

We use Zoom for our daily maintenance since we mainly work online and our team members are in different cities. It helps us hold meetings and collaborate on projects efficiently.

The most valuable features of Zoom for enhanced team collaboration are its high video quality, comprehensive meeting features, and reliable performance. It is also quite user-friendly and the sound quality is good.

While Zoom is an excellent product overall, I would appreciate it if the updates weren't so frequent.

I have been using Zoom for three years.

We have 15 users at our company that use Zoom daily.

Setting up Zoom was straightforward and took almost no time at all. Just downloading the file and following the instructions made it easy. Deployment can be completed in just a couple of minutes, and adding a custom logo is a simple process.

Zoom has provided a positive ROI by saving time and money through remote meetings, eliminating the need for in-person gatherings, and reducing costs associated with travel and office space.

Overall, I would rate Zoom as a ten out of ten. It is reliable, stable, and performs well. I would recommend it to others.

The pricing is good if you have multi-stations or multi-users accessing it. It's got a free tier and is easy to use.

The one thing I like about Zoom is that you don't need to do anything by phone. All you need is a laptop or mobile device and a connection to the internet. Now you just use the computers and can use the audio, speaker, and microphone that are already there. You don't need a separate phone like as to do for Webex.

The issue is the amount of time you can use the product on the free version. They are limiting Zoom for 50 minutes, maybe. There were times on the free version where I wasn't done the meeting and it just took me out. They need to give more time. 

The performance and the quality of the picture could be better. They should work on making it faster as well. When you are using it at home, the bandwidth can be slowed down if someone else is using your connection. They need to have better compression.

It asks for a membership ID sometimes. The security needs to be better and more consistent. I'm not sure how they are making sure that everything is secure.

I'd like to be able to do multi-sessions and bring people into the conference call quickly. I'd like to be able to say, if we have a few people in the session, "okay, I just want to talk to person A and B" and have the other people leave the space for a minute and then be able to come back in. It would be great if there were middle rooms of some sort where people could come in and out quickly.

I've used the solution for almost a year now.

I have not had any contact with technical support. Technical support is bad everywhere due to the fact that it's just on the internet and they don't have enough manpower to support everyone properly. When you try to reach you cannot get a human being.

We also used WebEx. It used to be really good, however, they cluttered it and really messed it up.

The solution has a free tier, which is what I use. I don't pay anything.

I'm just a customer and an end-user.

I'd rate the solution at a nine out of ten. I'm happy with its capabilities.