Zoom Reviews

I use Zoom for having virtual multi-person meetings.

This video conferencing product is easy to use.

You can present your desktop during meetings.

The security needs to be improved.

The ability to encrypt communications would be nice.

I have been using Zoom for a couple of years.

Zoom is stable for the most part. Like any product, there can be issues with instability, but it is adequate for my needs.

I have not been in contact with technical support.

I have used Google Meetings, GoToMeeting, GoToWebinar, Webex, and ON24. I also use Skype or Skype for Business, although I don't like either one.

These days, I mostly use Zoom. It is what I prefer when I need to have multi-person meetings for longer than 40 minutes. I would also say that it is a lot more stable than Webex and GoToMeeting.

The price is $149 USD yearly.

I would rate this solution a seven out of ten.

We're a small company, around 65 people. Some are external consultants and the rest are employees. We've been using Zoom since well before the pandemic. I'm the RPA operations manager and we're a customer. 

We're a remote organization, so the ability to have video conferencing is very helpful, both internally and externally with our clients. Not everything requires face to face or video conferencing, but it's nice to have that ability and on the current outlook of the world, I think it's going to be the way to go in the future. 

I like Zoom because you can record your sessions. You have the option to be able to select whether or not your audio is through your laptop or through your phone and you have different recording options. You can record with or without sound. We have the option to use the free 40-minute sessions or to pay for anything longer. One of the benefits of the 40 minute free sessions is that anyone can access them and it's great for short meetings. Also, Zoom recently implemented a Microsoft Office add-in, which means you can now schedule Zoom meetings without having to go into the Zoom app.

The one thing I don't like is that they now require you to have a password for every meeting and when I'm just dealing with my staff, where I want to have a conversation but not necessarily a meeting. I know this was implemented due to security concerns, but I don't necessarily like it or need it for everything. That's the only thing I've come across that I didn't really care for, especially in cases where I'm not really using it for a video conference, but for a conference line. 

Our company has been using this solution for about a year. 

The solution is currently handling hundreds of thousands of people across the country and across the world so it's pretty stable.

There isn't really an issue of scalability as we don't maintain it and each individual contractor or employee downloads their own version. When updates comes through, we'll get a patch or  a new version and they'll be required to upload or install it before they can continue using the solution, like with any other product.

I've never used technical support. 

I like Zoom better than WebEx or Skype. We're dealing with people all over the world, so specifically when we're connecting to Columbia or South America, Skype doesn't hold up well, Zooms' clarity seems to be much better. I think the connectivity of Zoom is better. 

The initial setup is very straightforward and simple - download it and you're off to the races.

I would rate this solution a 10 out of 10. 

For a professional services agency, Zoom serves as a go-to tool for virtual client interactions and internal collaboration. It's ideal for client consultations, project meetings, and presentations due to high-quality video and audio, creating a seamless virtual experience. The screen-sharing feature is perfect for sharing documents and data during discussions, ensuring clarity and efficiency.

Zoom's recording and transcription capabilities enable the agency to archive important discussions for future reference and compliance purposes. Its chat function allows real-time communication during meetings, enhancing engagement and providing a space for questions and comments.

Zoom's breakout rooms enable the agency to host multiple client meetings or internal working groups concurrently, optimizing time and resources. The integration with various apps streamlines tasks, such as scheduling and document sharing. 

The solution is totally intuitive, stable, and scalable. We use Zoom for client meetings, internal meetings, webinars, and more. It keeps us all connected. 

It is a game-changer for virtual communication, and it is incredibly user-friendly, making it a go-to choice for remote meetings, webinars, and online collaboration. 

The high-quality video and audio are reliable. The screen sharing and recording features are fantastic for presentations, and the chat function enhances real-time engagement. 

Zoom's breakout rooms are perfect for group work, and the integration with our various apps simplifies tasks.

I love the high-definition video and audio. These help ensure that meetings are as close to in-person as possible. 

Screen sharing and recording capabilities are invaluable for presentations and archiving discussions. The chat function allows for instant messaging, enhancing real-time collaboration. 

Zoom's breakout rooms facilitate seamless group work, making it a versatile tool for businesses and educators. 

Its integration with a wide range of apps simplifies workflows, while virtual backgrounds add a touch of creativity and professionalism to meetings. Zoom consistently updates and refines its features, ensuring users benefit fully from the investment.

The new AI tools look interesting; however, I haven't yet fully explored them.

Zoom is a fantastic tool. That said, there are always areas where it could improve. 

Excessive software updates can sometimes disrupt my experience. Zoom should consider a more transparent update schedule and allow users to opt for manual updates if they prefer stability over the latest features.

Enhanced security measures could be a priority to safeguard against potential breaches and ensure user privacy. 

Customization options for the user interface and more advanced moderation tools are also areas for potential growth.

Addressing these issues and listening to user feedback can make it even more user-friendly and secure, ensuring its continued success in the future.

I've used the solution for approximately seven years.

The video side should be improved, especially if too many people log in at once. While they say that the solution can support up to 100 connections simultaneously, it slows down once 20 or 25 people join. So too, the quality of the audio decreases and this is in spite of one being in a good internet area with good network speed. 

For the moment, Zoom only allows one to schedule, so it would be nice if it offered the option of creating channels, such as Slack does. The latter solution allows everyone to be on the same call with just a click. 

I have been using Zoom for two-and-a-half years. 

Zoom comprises our main mode of video communication. We have slowly started incorporating Microsoft Teams, since the company, our employees and the back office use this. Consequently, it is sometimes easier for us to simply conduct a quick call. 

I rate Zoom as a seven out of ten. This is because it is much easier to use than Microsoft Teams, but both of these solutions face similar issues when too many people log in at the same time. In fact, Zoom rates slightly lower than Microsoft Teams in terms of video and audio quality when too many people, 20 or 25, log in at once.

Zoom only allows for scheduling at the moment, so it would be nice if it offered the option of creating channels, such as with Slack. The latter solution allows everyone to be on the same call with just a click.

I believe we deploy the solution on the cloud. 

Half of our organization makes use of Microsoft Teams and the rest use Zoom. 

I rate Zoom as a seven out of ten. 

We are a market research firm.

We use Zoom for a few instances.

I used to use Zoom on a regular basis for meetings for both my business and my office work. However, as the project has evolved over the last three years, we are focused on Microsoft Teams.

It would be 70% to 30%.

It was similar to password-based security when connecting to anyone. When a large number of people join in, there is a lot of noise. Random people become accustomed to receiving these invitations. They can also join without invitations, as they used to. As a result, there was a lot of noise earlier. Right now, I'm not dealing with that problem. But, in and out, there may be a few security web issues with Zoom.

I'm not sure if it makes a difference, but connectivity frequently drops when we are connected to Zoom compared to other logins or chat boxes. We are dealing with that issue. The voice quality could improve, and there are issues with the background.

I believe the background has changed in the last two to three months, or even in the last year. In Teams, we have the ability to change our own backgrounds. We can get a background that is unique to us. I believe Zoom does not yet support this feature. Or, if it is enabled, it is not functioning properly.

Its background does not function properly.

Noise cancellation should be available. Both noise cancellation and voice cancellation should be included. The number of people who attend the interviews or webinars, combined with those who join in suddenly, creates a lot of chaos. That can be minimized. Background options, such as customized backgrounds, should also be provided.

I have been working with Zoom for three and a half years.

I'm not sure what version it is, but I recently updated to the latest version of Zoom.

Stability is always an issue with Zoom. I am not sure if it's going well right now or not because I'm only using it 30 percent of the time. I am not sure if they are on the right track with stability or not.

When I used to connect, it felt a little that if you are a paid Zoom user, you can invite as many people as you want to that meeting. However, if you have a free version, you can only connect a limited number of people. I believe the maximum number of people is 15 or 25.

That makes sense because if it's paid, then you have a lot of security policies in place. which is good for data security and network security because you have a passcode that is being generated. However, if you have the free version, you do not have a passcode. That is open to everyone.

I have some experience with CloudEndure Disaster Recovery.

I don't have much experience with technology. But, I have worked with cloud-based technologies. On the basic front, I have the knowledge.

We are a firm. We use the Amazon cloud for everything, including data storage and other things, but I'm not an expert in that area. That is the IT person who will be in charge of that. I don't have any direct experience with the Amazon cloud. That is entirely handled by the IT department.

We are using Microsoft Teams and Zoom. We primarily use Teams for communication.

When compared, I believe Microsoft Teams is more stable than Zoom.

With new features come new services in the Teams. And because we use Outlook, we are linked to a variety of other services. We can connect to users using various other services or various apps. We can work on a variety of other things when we are connected to Teams and directly connected to Outlook. 

When we are connected to Zoom, and we want to schedule a meeting, we must log into Zoom separately and then connect to the meeting, or we must schedule a meeting.

The initial setup is straightforward.

There are both free and paid versions available.

I looked into CloudEndure Disaster Recovery for a project that required a few bits of data here and there.

We had a business relationship with Zoom, we were partners.

I would rate Zoom a seven out of ten.

I use this solution for chat, video calls, meetings, basically for any interaction with people. I'm a network architect. 

Sharing content is a great feature. The audio quality was fantastic most of the time and I found it very user-friendly. 

Additional security would be welcome; an extra layer, whether it's an additional log-in requirement or something on the servers. There is always the possibility of meetings being hijacked or encryption going to China. It would also be helpful to have more control over who attends meetings. An additional feature I'd like to see would be a whiteboard which would be very productive for some of our meetings.

I've been using Zoom for many years. 

The stability is pretty impressive, especially taking into account the huge growth of the user community.

We previously used Skype but switched to Zoom because of the features and better quality. 

The initial setup was very simple, it was automatically installed on my laptop. 

I rate Zoom nine out of 10. 

I am using Zoom for virtual meetings. In my company we use Zoom and when we work from home. The physical meeting rooms are not used as much anymore. Additionally, we use Zoom for interviews for candidates.

I have found Zoom to have all the functions that I need. The solution is easy to use.

Sometimes can get confused about which password setting or parameter is required to be set to use it. For example, if I want to issue a Zoom meeting to my team members or perhaps sometimes I want them to issue a Zoom directly when I receive the Zoom accounts from our IT department, I don't know how to enable or disable these features in the Zoom. I think it's a personal issue I have.

I have used Zoom within the last 12 months.

Zoom has been scalable we have not had any issues.

We have approximately 20 Zoom accounts that can be used for employees to use. Our company is worldwide and we have approximately 8,000 employees and there is a potential for everyone to use Zoom.

In 2021 the frequency of use of Zoom was every week. However, in 2022, because we are quite slow in January, it has been deduced.

I have used Microsoft Teams previously.

I prefer to use Zoom because it was the first tool I used. When I compared Zoom to Webex or the GoToMeeting, I find Zoom is easier to book meetings, log in to, and start the meeting.

The implementation can be difficult.

We have our IT department that does the implementation of the solution.

I rate Zoom an eight out of ten.

We use Zoom for online meetings, office setup, and video conferencing.

We also set up Zoom as a virtual office. We have different people who work from home. People log in at 9:30 in the morning, and they're online until 6:15 in the evening.

I wanted to set up a virtual office and work-from-home scenarios, and this is where I found Zoom to be good. It helps me and the company do remote work by setting up a virtual office, with all of us present for the entire working hours.

I'm not sure if GoTo Meeting, Cisco Webex, and other solutions have the virtual office setup option. They could be good for webinars, but I'm not sure how good they are in really setting up a virtual office, or if that option's even available.

What could be better or what could be improved in Zoom is allowing us to log in and connect to people through Zoom phone. In some countries, they allow it, but here in India, they don't. There are a number of times people are outside, and it would have been good if I can connect with them using Zoom Phone.

I've been using Zoom for almost a year.

Zoom is stable solution.

Zoom is scalable. I don't see any challenge on scalability from this solution.

I've reached out to the Zoom technical support team, particularly via chat. I've received good response from them, so whenever I need inputs from them, I just need to contact them via chat.

I was using Microsoft Teams, but I could not set up the rooms the way I wanted, so I decided to move to Zoom from Microsoft Teams.

Zoom installation is straightforward.

I implemented this myself, so in-house.

I pay yearly for the Zoom license.

I evaluated Microsoft Teams, Cisco Webex, Skype for Business, GoTo Webinar, GoTo Meeting, and Zoho Meeting.

Zoom is a cloud-based solution. We're using the latest edition of this solution.

We have 10 users of this platform in our company, but we're not planning to increase the number of users. It's enough.

I do the deployment and maintenance of this solution myself. I don't need a technical team to do it.

I can recommend Zoom to other people who may want to start using it.

I'm giving Zoom a rating of nine out of ten.