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IBM FileNet Reviews

Vendor: IBM
4.1 out of 5
2,690 followers
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What is IBM FileNet?

Featured IBM FileNet reviews

IBM FileNet mindshare

As of March 2025, the mindshare of IBM FileNet in the Enterprise Content Management category stands at 10.6%, up from 9.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Content Management

PeerAnalyst reports based on IBM FileNet reviews

TypeTitleDate
CategoryEnterprise Content ManagementMar 29, 2025Download
ProductReviews, tips, and advice from real usersMar 29, 2025Download
ComparisonIBM FileNet vs SharePointMar 29, 2025Download
ComparisonIBM FileNet vs OpenText DocumentumMar 29, 2025Download
ComparisonIBM FileNet vs OpenText Extended ECMMar 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
SharePoint3.917.3%78%158 interviewsAdd to research
OpenText Documentum3.912.4%83%31 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Government
10%
Insurance Company
9%
Manufacturing Company
7%
Energy/Utilities Company
5%
Healthcare Company
3%
Real Estate/Law Firm
3%
Construction Company
3%
Educational Organization
3%
Hospitality Company
2%
University
2%
Non Profit
2%
Retailer
2%
Legal Firm
1%
Outsourcing Company
1%
Media Company
1%
Comms Service Provider
1%
Marketing Services Firm
1%
Consumer Goods Company
1%
Performing Arts
1%
Logistics Company
1%
Wholesaler/Distributor
1%
Pharma/Biotech Company
1%
 

IBM FileNet reviews

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Emad Rizki - PeerSpot user
System integrator at Indépendant
Verified user of IBM FileNet
Feb 10, 2025
Product version discussed: {}
Facilitates seamless integration for large enterprises with strong deployment capabilities

Pros

"FileNet is highly scalable and suited for implementation in large multinational organizations."

Cons

"FileNet needs improvement in pricing as it has become very expensive."
PeerSpot user
Senior Consultant EIM and ECM at a computer software company with 51-200 employees
Verified user of IBM FileNet
Nov 14, 2024
Effective document management requires strong implementation consultants

Pros

"IBM provides good support since it's a big company. "

Cons

"FileNet and similar enterprise-level tools require substantial costs, starting in the millions, which limits their use to large enterprises."
Find out what your peers are saying about IBM FileNet. Updated March 2025
842,651 professionals have used our research since 2012.
PeerSpot user
Assistant Vice President at a insurance company with 10,001+ employees
Verified user of IBM FileNet
Nov 12, 2024
Product version discussed: 5.6
Enhancing document workflow with integration challenges and a manageable setup

Pros

"The main features we find impactful are the workflow and document management along with FileNet file stores."

Cons

"The response time and resolution of issues by technical support need improvement. "
PeerSpot user
Information Systems Officer at a international affairs institute with 10,001+ employees
Verified user of IBM FileNet
Sep 11, 2024
Provides good scalability, but pricing could be improved

Pros

"IBM FileNet was more scalable."

Cons

"The solution’s pricing could be improved."
BO
Managing Partner at Inception Business Concepts
Verified user of IBM FileNet
Sep 29, 2019
A very robust solution for my client after more than 15 years

Pros

"The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working. "

Cons

"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."
PeerSpot user
IT System Engineer at a financial services firm with 10,001+ employees
Verified user of IBM FileNet
Dec 27, 2016
The APIs IBM provides for FileNet are elastic and powerful.
Muhammad Kamran - PeerSpot user
Project Manager at Ora-Tech Systems
Verified user of IBM FileNet
Feb 24, 2025
Integration capabilities have enabled efficient content management for enterprise needs

Pros

"The best part of FileNet includes its advantages and most valuable features, which are its scalability and stability."

Cons

"There is no room for improvement in the current version of FileNet, and I have not identified any potential new features or existing problems that require attention."
KS
Chief Information Officer at OGDCL
Verified user of IBM FileNet
Feb 15, 2024
A document management system that helps in document digitalization and workflow management

Pros

"The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use. "

Cons

"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team. "