IBM FileNet Reviews

Vendor: IBM

4.1 out of 5

95 reviews
91% willing to recommend

2,690 followers

What is IBM FileNet?

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

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IBM FileNet is the #4 ranked solution in top Enterprise Content Management solutions. PeerSpot users give IBM FileNet an average rating of 8.2 out of 10. IBM FileNet is most commonly compared to SharePoint: IBM FileNet vs SharePoint. IBM FileNet is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 22% of all views.

Helped 814,325 peers since 2012

Featured reviews

Moshe Elbaz

IT Manager & FileNet Specialist at IFN

IBM FileNet is an enterprise content management solution. We use the solution for document management in the legal, insurance, and banking sectors We're implementing an on-premise solution. We're handling the installation of the product and customizing it to build a customized application…

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Bilal Nasser

Telecom & IT Lead at Dar Al Handasah

The operations management team primarily utilizes IBM FileNet as the foundational tool for content management. It offers a range of modules with additional functionalities for tasks such as daily maintenance, yearly maintenance, and quarterly maintenance. It has broader capabilities, and the team has tailored its usage to meet specific content management needs. The platform efficiently streamlines the handling of documents and content in our organization. It is a user-friendly system and easy to manage for anyone with basic knowledge. It has been leveraged effectively in our existing workflow, particularly concerning third-party components and directory services. The security features work effectively in managing sensitive information and ensuring confidentiality. I rate it an eight out of ten.

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reviewer1012983

Information Systems Officer at a international affairs institute with 10,001+ employees

IBM FileNet was more scalable. We were not limited, and we could have one repository as opposed to all of the chaotic websites we have with SharePoint. As records management administrators, we could have a broader overview of the organizational content. However, it's all over the place now. I feel we had better control with IBM FileNet. It was more controlled because of how we had set it up, and we had it in-house. We knew how much we were using in terms of storage, and we didn't have to panic whenever there was a price increase. We could also control the changes whenever the vendor put in new rules. We could do the upgrades, test them in DEV and UAT, and ensure that when we release something, it is tested and communicated. Now, it happens, and we know only when users start complaining.

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IBM FileNet mindshare

As of October 2024, the mindshare of IBM FileNet in the Enterprise Content Management category stands at 10.4%, up from 9.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Content Management

Key learnings from peers

Last updated Sep 11, 2024

Valuable Features

"IBM FileNet was more scalable."
"The product is robust and can process a lot of documents for enterprise content management."
"The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use."

Room for Improvement

"The solution’s pricing could be improved."
"The product is expensive."
"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."