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Jamf Pro Reviews

Vendor: JAMF
4.8 out of 5
Badge Ranked 1
2,224 followers
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What is Jamf Pro?

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Jamf Pro mindshare

Product category:
As of January 2025, the mindshare of Jamf Pro in the Mobile Device Management (MDM) category stands at 31.0%, up from 19.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Mobile Device Management (MDM)

PeerAnalyst reports

TypeTitleDate
CategoryMobile Device Management (MDM)Jan 11, 2025Download
ProductReviews, tips, and advice from real usersJan 11, 2025Download
ComparisonJamf Pro vs Microsoft 365 BusinessJan 11, 2025Download
ComparisonJamf Pro vs Cisco Meraki Systems Manager (MDM+EMM)Jan 11, 2025Download
ComparisonJamf Pro vs Windows AutopilotJan 11, 2025Download
Suggested products
TitleRatingMindshareRecommending
Cisco Meraki Systems Manager (MDM+EMM)4.3N/A96%30 interviewsAdd to research
Microsoft 365 Business4.29.4%97%242 interviewsAdd to research
 
 
Key learnings from peers

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Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

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Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
42%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Manufacturing Company
5%
Government
4%
Healthcare Company
4%
Retailer
4%
Insurance Company
2%
Comms Service Provider
2%
Non Profit
2%
Energy/Utilities Company
2%
Real Estate/Law Firm
2%
Construction Company
2%
Media Company
1%
Recreational Facilities/Services Company
1%
Hospitality Company
1%
Wholesaler/Distributor
1%
Transportation Company
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Legal Firm
1%
Outsourcing Company
1%

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Jamf Pro reviews

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Pete C - PeerSpot user
Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois
Verified user of Jamf Pro
Oct 9, 2023
Product discussed: 10
Customizable with a self-service portal and a good security posture

Pros

"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs. "

Cons

"The new remote support tool is still lacking features compared to other industry solutions. "
PeerSpot user
Senior Support Specialist / Jamf Admin at a university with 1,001-5,000 employees
Verified user of Jamf Pro
Apr 21, 2023
Cuts the deployment time in half, has a great community, and is absolutely stable and scalable

Pros

"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to. "

Cons

"We would like to have some of the extension attributes configured so that those extension attributes can be part of the core structure. They can make some of the extension attributes the actual attributes. They shouldn't be like add-ons."
Find out what your peers are saying about Jamf Pro. Updated December 2024
830,526 professionals have used our research since 2012.
AS
Systems Administrator at International School of Amsterdam
Verified user of Jamf Pro
Sep 14, 2021
Easy to set up and easy to maintain with good reporting functionality

Pros

"The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic. "

Cons

"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
Robert Ojok - PeerSpot user
Systems Engineer III Apple Devices (JAMF Engineering) at Tesco
Verified user of Jamf Pro
Aug 6, 2023
Product discussed: 10.46.1
A device-management tool defined by its simplicity and is easy to modify to our requirements

Pros

"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."

Cons

"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
PeerSpot user
Product Owner at a financial services firm with 10,001+ employees
Verified user of Jamf Pro
May 20, 2024
Offers same-day support, ease of support and easy to setup
PeerSpot user
Apple Device Coordinator at Orland School District 135
Verified user of Jamf Pro
May 5, 2022
Helpful "lost" mode, ability to lock down devices, and enforces CIS recommendations

Pros

"The ability to put a device into a lost mode state that will report locations as it checks in has allowed us to retrieve so many lost devices. "

Cons

"It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices."
PeerSpot user
Jr. Network Specialist at Katonah-Lewisboro School District
Verified user of Jamf Pro
Jan 12, 2023
Good control of downloading, helpful configuration profiles, and easy to customize

Pros

"We can put certain devices into smart groups based off of device name, department, etc. "

Cons

"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious. "
PeerSpot user
Works at a educational organization with 501-1,000 employees
Verified user of Jamf Pro
Dec 4, 2019
Self-service allows us to remove distracting applications and improve the user experience

Pros

"The Self Service feature, which allows us to make apps available to our staff and students was essential."

Cons

"I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups."