- Site templates
- Document management
- Permissions
- Publishing features
Senior Industry Expert with 1,001-5,000 employees
Provides site templates, permissions, and publishing features. I would like to see performance and UI improvements.
What is most valuable?
How has it helped my organization?
The solution has helped host our intranet and thereby helped in content publishing and distribution.
What needs improvement?
- WYSIWYG needs improvement.
- Performance and UI can improve.
- Mobile rendering is not up to the mark.
For how long have I used the solution?
I have used this solution for over three years.
Buyer's Guide
SharePoint
January 2025
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What do I think about the stability of the solution?
I did not encounter any issues with stability.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
Which solution did I use previously and why did I switch?
We did not use a previous solution. We did upgrade from SharePoint 2010 to SharePoint 2013.
How was the initial setup?
The multi-server farm setup was not straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing is not as complex as some of the other MS suite products.
Which other solutions did I evaluate?
We evaluated Jive and Cisco.
What other advice do I have?
Plan for global deployments using a distributed deployment topology.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SharePoint Architect at a tech services company with 1,001-5,000 employees
The search feature supports a range of hybrid on-premises and cloud configurations, with customizable display templates and refiners.
What is most valuable?
- Document management supports a wide range of capabilities including cross-folder views, custom views, group-by views, versioning, alerts, MS Office integration, workflows, and very flexible permissioning.
- Collaboration in general is quite capable, including calendars, tasks, custom lists, and the ability to easily view data from within MS Office, as well as the built-in apps support found in both cloud and on premises versions.
- Search is exceptionally powerful, supporting a range of hybrid on-premises and cloud configurations, with customizable display templates and refiners.
- The ability to leverage multi-level Taxonomy is useful for hierarchies, views, filters and navigation.
- The out-of-the-box Workflow capabilities are good, and easily extensible with excellent third-party applications.
- We found SharePoint makes an excellent framework for developing an intranet, with built-in support for multi-language versions that adapt to the user's preferred language.
- SharePoint has several excellent available APIs for extension, customization and integration with LOB applications.
How has it helped my organization?
By creating a platform for collaboration, it empowers users to collaborate and work together on documents, tasks and calendars.
What needs improvement?
PowerShell for Office 365 is exceptionally limited. The CmdLets available for SharePoint Online are focused on site provisioning and permissioning, and do not include CmdLets for managing Items, documents, libraries, folders, default metadata, tagging, and views.
Development can be a challenge, especially as the development model and direction promoted by Microsoft rapidly evolves, and product components get deprecated. The App model is necessarily restrictive in what it allows to be done, in order to maintain the stability in the multi-tenancy environment. This leads to moving to either client-side object model development, or splitting the application with some functionality done on dedicated servers outside the cloud-based SharePoint environment.
For how long have I used the solution?
I have used this solution for 14 years
What do I think about the stability of the solution?
The early RTP versions can be buggy. There are always challenges with patches, but the product has improved over time.
What do I think about the scalability of the solution?
The product is designed for scalability, except for the List View Threshold limitation.
How is customer service and technical support?
Technical support is poor. Microsoft makes it tough to get quality support.
How was the initial setup?
Initial setup is somewhat complex; it requires a professional for installation and configuration.
What's my experience with pricing, setup cost, and licensing?
Cloud is the cheapest, but less flexible. The cost of the product is quite reasonable considering the feature set. The larger portion of the cost of the product is getting good professional help in shaping it to the organization's needs.
Which other solutions did I evaluate?
Before choosing this product, we explored alternatives such as Documentum from EMC (now spun off to OpenText), Slack, Box, Dropbox and even WordPress and Jive. However, for all-around capabilities that include not just document management, workflows, calendar, task management, blogging, calendars and overall business process management, we deemed SharePoint as the best overall.
WordPress for basic websites or Intranet is great, but there is no direct competitor for the full breadth of SharePoint. However, for narrow sets of functions, Box, Dropbox, Google Drive, Wedoist, Slack, and others offer competition.
What other advice do I have?
Get a real professional to work with your team. Ensure training and collaborative working with users is included in your deployment plan. Adoption is key.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SharePoint
January 2025
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IT admin at a tech services company with 501-1,000 employees
It's pretty easy to scale services when you require more performance.
What is most valuable?
SharePoint is the ideal platform in the collaboration scenario where is quite easy to set up document repositories with appropriate permissions with just few mouse clicks.
In a publishing/internet scenario, it has a powerful publishing infrastructure that allows editors to publish contents with predefined layouts in a quick and easy way, with features like scheduled publish and unpublish, caching for page load performance and multilingual site support.
The search capabilities empower the company to create new kinds of applications that in the past used to be implemented with a web/database application and now can be realized using SharePoint lists and libraries as a backend.
How has it helped my organization?
It helped us particularly with document digitalization, both from a repository standpoint and from a project documentation sharing and co-authoring perspective, with great integration with the MS Office suite.
It also helped us manage simple processes that used to be carried out through email and now are centralized in a single spot.
What needs improvement?
It would be nice if the platform made it easier to implement a complete document management process (digitalization, OCR, protocols, etc.) without the need to integrate software from different vendors.
For how long have I used the solution?
I’ve been using SharePoint for six years, including previous versions.
What do I think about the stability of the solution?
We have not really had stability issues, particularly in the 2013 version.
What do I think about the scalability of the solution?
Once the guidelines and the hardware requirements are fulfilled, the performance result is in line with expectations. Beyond that, SharePoint 2013 has been created with scalability in mind, with all services deployable on an on-demand basis, independently, even on a dedicated machine. In addition, is pretty easy to scale services when you require more performance.
How are customer service and technical support?
Fortunately, we did not encounter major issues, but support has been generally good.
Which solution did I use previously and why did I switch?
I did not use a previous solution.
How was the initial setup?
We used a consultancy company to set up the environment and everything has been deployed within the estimated time frame. The seamless integration with Active Directory made it easy to provide access to all company users.
What's my experience with pricing, setup cost, and licensing?
Pricing is in line with other enterprise products. For a small company, the cloud version might be more suitable from a licensing cost standpoint. Bigger companies should take a decision based on the size of the IT department and the number of users involved, which can make an on-premises solution more convenient.
Which other solutions did I evaluate?
We thought about an open source solution, but the features and the support provided wasn’t sufficient to satisfy our organization’s needs.
What other advice do I have?
Like other products similar to this, it is very important to pay attention to employee’s training regarding the use of the platform. They should be prepared for the change. Otherwise, they would be tempted to reject it without evaluating properly the advantages.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Expert with 51-200 employees
What is SkyDrive Pro in SharePoint 2013
With the release of SharePoint 2013 came a new feature that has proven to confuse almost everyone, SkyDrive Pro. The confusion lies with another Microsoft product called SkyDrive that is completely unrelated to SharePoint. Confused as well? You’re not the only one and you shouldn’t feel bad about it, I have talked with people that make a living with SharePoint who are just as confused. I am writing this to answer some of the many questions I get when speaking on SharePoint 2013 “What People want from SharePoint 2013”.
First, there was SkyDrive
Let’s start with the one everyone knows, SkyDrive. SkyDrive is free to the public; anyone can have a SkyDrive account it is usually attached to your Hotmail, Live or Outlook.com account.
SkyDrive is a place somewhere in the “cloud” as some would say. Essentially, a place where you can store your files without having to worry about it and Microsoft is taking care of the storage for you. A competitor to the very popular service called Dropbox.
If we try to simply the service, because I could write quite a bit just on SkyDrive, you can put your files there and share them with others. After adding your files on SkyDrive, you assign “Public”, “View” or “View and Edit” permissions and generate a hyperlink for people to access the files or folders. You do have 7GB of storage, though you can always purchase more. There are a few other fun features like commenting on files and folders but this is not the focus of my article.
Do you remember the SharePoint “My Sites”?
These became popular with SharePoint 2010 though in many cases, it wasn’t really used to its full potential. The same goes for SharePoint 2007 where it was even less popular. The way I see it, My Sites is the new “My Documents” found on our computers.
In SharePoint 2013, we still have the concept of My Sites.
SharePoint My Sites:
If activated, it allows users in your organization to have a “personal” environment, so to speak. It creates a SharePoint Site Collection for every user that uses a My Site. This Site Collection comes with a few things including a Blog subsite, a Tasks List and of course… a Document Library.
Teaser: This Document Library is what some confuse with “SkyDrive Pro”.
The SkyDrive link in the Top Bar of SharePoint 2013
So why did I talk about the My Sites earlier if we are covering SharePoint 2013 SkyDrive Pro exactly? Well, we established that when you create a My Site as a user, you get your own Site Collection, which includes a Site with a Documents Library amongst other things. The SkyDrive hyperlink at the top is just a link to this Document Library.
If you look at this screenshot, you’ll notice that after I clicked on the SkyDrive link, I arrived to my so-called “SkyDrive Pro” which, if we look at the url, really just is my Document Library. Here is the fun part, this is still not SkyDrive Pro, all it is, is a hyperlink with the name SkyDrive to a personal Document Library.
SkyDrive Pro – The document synchronization service
SkyDrive Pro is not really something that comes with SharePoint 2013. It actually comes with Microsoft Office 2013 and very recently as a standalone download from the Microsoft site.
Let’s take the Document Library in our personal My Site for example, which is called SkyDrive Pro in many places. SharePoint 2013 has a new “Sync” button that tells your installed SkyDrive Pro to launch and sync with this document library to make the documents available offline and on your desktop.
Once you click on it, SkyDrive Pro will launch
and will allow you to Sync this Document Library to the specified location.
The result:
So is this SkyDrive Pro?
Well this is what I am trying to explain; SkyDrive Pro isn’t a specific Document Library or place in SharePoint. It’s the service that runs on your computer that does the Sync job for you. You can even launch SkyDrive Pro from the start menu.
SkyDrive Pro can be used with almost every Document Library
Right now we established that there is a public service called SkyDrive and that there is also a link called SkyDrive in SharePoint that actually points to your Document Library in your My Site. Then, we looked at a “Sync” button that launches your installed SkyDrive Pro service to Sync that Document Library to your Desktop.
But, what about other Document Libraries?
The Sync button is contextual to the url or where you are when you click it. So if I go to my Team Site and click on Sync, it will want to Sync with the Document Library there. If I go to a specific Document Library and click on Sync, then it will want to Sync with that Library. Let’s see.
The only difference with the Document Library from your My Site is that this one will not be stored under SkyDrive Pro in your Favorites but under SharePoint.
But it’s still SkyDrive Pro on your computer doing everything and making it happen.
Prevent Document Libraries from being sync’ed with SkyDrive Pro
If you do not wish for a Document Library to be available to Sync through SkyDrive Pro, there is an option in the Advanced Settings of a Document Library.
Once set to no, the Sync button for the Document Library will not longer be available.
Launching SkyDrive Pro from your Computer
The SkyDrive Pro client on your computer can also be launched and used to browse your Site and available document Libraries.
Once launched, it will appear in your tray as an icon with blue clouds. You can use it to Sync to a new Library by right clicking and selecting “Sync a new Library”.
This will launch a new menu where you can enter a SharePoint 2013 url and select a Document Library to Sync.
Problem with the terminology and things to know
Let’s try to put everything we learned in an easy summarized view.
SkyDrive: A free online service offered by Microsoft that lets you store and share files and folders. It has nothing to do with SharePoint.
My Site: This is not SkyDrive Pro; it’s still your My Site which is a Site Collection owned by the User.
SkyDrive Pro (the link): In SharePoint 2013 there is a link at the top called SkyDrive which points to the Document Library in your My Site. Once “Sync’ed” it will appear in your Computer by using the application SkyDrive Pro installed by Office 2013 or standalone. This Document Library will appear as “SkyDrive Pro” in your local “Favorites” which can lead to confusion.
The Real SkyDrive Pro: A synchronization service installed by Office 2013 or standalone from the Microsoft download site. Once installed it will allow you to Sync any Document Library from SharePoint 2013 or Office 365 to your Computer. These will then appear in your Windows Explorer under “Favorites”.
Things to know
SkyDrive Pro is not a Migration Tool: Just because you can drag and drop files to SharePoint using SkyDrive Pro does not mean it is a migration tool for content. You will want to preserve the authors and timestamps (created, created by, modified, modified by). This is something SkyDrive Pro will not do while copying your files.
Work Offline: When it Syncs your files from SharePoint 2013 to your Computer, the files are actually copied. This lets users work offline. SkyDrive Pro is the new Groove 2007 and SharePoint Workspace 2010 but simplified.
Stopping a Sync: Important to know, especially for security reasons is that files that were copied by a Sync with SkyDrive Pro will stay on the users computer once the Sync is stopped.
The real challenge for you
You’ll have to see how you will take on this confusion within your own organization. Microsoft has opted to call the Document Library in your My Site “SkyDrive Pro” in hope to keep the confusion to a minimum no doubt. This would probably help users think of SkyDrive as the free service and SkyDrive Pro a similar service but with files and folders stored in their own corporate Document Library on SharePoint 2013 or even Office 365.
Everything will depend on how you bring this terminology in. If you are migrating to SharePoint 2013 or Office 365 this is something you’ll want to make sure is understood beforehand by your Power Users.
I wrote this article because I saw a lot of confusion both online and during my conference sessions on SharePoint 2013. I wrote an article “What People want from SharePoint 2013” which covers many other questions and uncertainties I have noticed. You can also check out my comparison of SkyDrive Pro vs Dropbox.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager at Li & Fung
It speeds up document sharing. Replication needs improvement.
Pros and Cons
- "It has improve our organization by speeding up document sharing."
- "Its most valuable feature is the document library."
- "Replication needs improvement."
What is our primary use case?
Our primary use is document sharing.
How has it helped my organization?
It has improve our organization by speeding up document sharing.
What is most valuable?
Its most valuable feature is the document library.
What needs improvement?
Replication needs improvement.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr DevOps Manager at a tech vendor with 51-200 employees
It facilitates collaboration and provides the ability to create custom workflows. Extending its functionality is painful.
Pros and Cons
- "It facilitates collaboration and the ability to create custom workflows."
- "Flexibility and extensibility, above everything, could be improved."
What is most valuable?
- Documents storage
- Collaboration features (lists, discussion boards)
- Surveys
- .NET extensibility
- Workflows
Mostly, because it facilitates collaboration and the ability to create custom workflows.
How has it helped my organization?
For the past few years, we've been mapping some of our manual procedures into SharePoint, through the use of lists, workflows, centralized documents, etc. This has allowed our organization to start moving away from manual and non-standard practices, to more repeatable procedures.
What needs improvement?
Flexibility and extensibility, above everything, could be improved. Extending the functionality of SharePoint is painful, at the bare minimum. Complex .NET coding, testing, debugging is necessary to extend the native functionalities. Even with the new "apps" concept in SharePoint 2013, the difficulties in expanding it are present.
For how long have I used the solution?
I’ve been using SharePoint for the last three years.
What do I think about the stability of the solution?
We have had difficulty with stability. The configuration and administration of SharePoint is complex. This resulted in incidents when changes to other products were made, like Active Directory or Exchange. Time consuming maintenance tasks are necessary, otherwise your SharePoint instance will become unstable.
What do I think about the scalability of the solution?
We have had scalability issues. I cannot speak about horizontal scalability, but the mapping of environments (Dev, QA, Production) is difficult. There's no logical segmentation that allows the creation of several environments to facilitate development and testing tasks. Additional instances of SharePoint are necessary.
How are customer service and technical support?
Support is deficient. We depend on local vendors to get access to support and most of the issues we presented took more time to resolve that we wanted. It is not a platform for running business-critical applications.
Which solution did I use previously and why did I switch?
We did not have a previous solution.
How was the initial setup?
Initial setup was complex. The multi-step installation process is complex and has too many dependencies on other Microsoft products, such as Exchange and SQL Server.
What's my experience with pricing, setup cost, and licensing?
I cannot speak about this as our product comes in an MSDN package.
Which other solutions did I evaluate?
Unfortunately there were no alternatives; I didn't choose this product.
What other advice do I have?
Look for other options from different providers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at a tech services company with 1,001-5,000 employees
It provides multiple site collections, list libraries, a content and document library, and custom development & integration.
What is most valuable?
The most valuable features of this product are: multiple site collections, list libraries, the content and document library, and custom development & integration.
Multiple site and subsites are created for around 10 subsidiaries of the main company which has a uniform portal along with subsidiary specific contents and documents.
Discussion forum, content library, document library, task calendar, job postings, integration with ticketing tool, etc. are features which are general as well as specific to each subsidiary and built by using SharePoint 2013.
How has it helped my organization?
We created a uniform portal for multiple subsidiaries of the company; a single place where employees can find all related documents, references and can raise requests to another application via this portal.
What needs improvement?
Areas with room for improvement:
- A more responsive UI: There is a set of user groups who want to use this application in their mobile devices. If SharePoint provides a responsive UI by default, then no extra efforts are needed to integrate the existing UI with a more responsive UI.
- The deployment process on multiple servers adds redundant work, mainly for configurations and creating site collections: Same-application deployment requires initial setup to be repeated for any new environment. For example, the very first time we need to set up each environment, we need to create the site collections and so on, and then deploy WSP packages.
What do I think about the stability of the solution?
No issues have been encountered in terms of stability.
How is customer service and technical support?
I have not got a chance to make use of technical support for any issues.
How was the initial setup?
Initial setup was complex for IT resources with a non-SharePoint background.
What's my experience with pricing, setup cost, and licensing?
License cost is slightly higher so it is suggestible to derive license cost based on relevant features.
Which other solutions did I evaluate?
We did not evaluate any other options.
What other advice do I have?
Using this product, one can benefit from OOB features in regards to content and document management. It provides a single platform where multiple applications can be integrated under one roof.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a tech consulting company with 51-200 employees
Lync and SharePoint Integration: More Than Presence Information
Today I had a conversation with a client who is investigating using an IM/UC vendor other than Microsoft. They let me know that the vendor said they integrate with SharePoint just like Lync because “they show presence information on SharePoint sites.” So my response was “Oh really?” Then I proceeded to share several of the ways that Lync and Sharepoint integrate. I realized it would make a great blog post to share this information so here it is.
Here are major ways that Lync and SharePoint integrate:
1. Online presence indicator next to an individual’s name wherever their name appears in a site collection in SharePoint.
2. Assist in providing colleague suggestions for use in My Sites, My Profiles and People Search.
3. Through Lync, provide access to SharePoint people and skills search including names and skills and a link to the user’s My Site.
Let me provide more detailed information about each of these aspects listed above.
Online Presence Indicator
The online presence indicator shows whether the individual is offline or is online and available to respond to queries via an instant messaging client. When an individual is online, you can click the online status indicator to send an instant message. Also it provides the ability to send and receive e-mail, call the person, and to display free/busy information. The indicator status is rendered by an ActiveX control that is installed with Microsoft Office. The ActiveX control enables online status to be displayed. This control verifies the e-mail address on record for the user and directs a query to the presence server for that client to see if they are online. The ActiveX control does not store online information or e-mail addresses; it simply directs queries from the site to the e-mail address and renders the appropriate status.
To display the presence indicator and its associated contact card (in Office 2010) or menu (in Office 2007 and Office 2003), SharePoint uses the Microsoft ActiveX control name.dll. The ActiveX control makes calls directly to the Microsoft Lync 2010 API, and then Lync makes MAPI or Exchange calls to supply the requested information. More information about name.dll can be found here:
http://msdn.microsoft.com/en-us/library/ms455335%28v=office.14%29.aspx
Colleague Suggestions
Lync as well as Outlook are used to provide colleague suggestions. It is good to know why colleagues are important in people search and how the suggestions are gathered:
SharePoint Server uses your list of Colleagues to help compute the social distance used to rank People Search results. Your Colleagues list starts with your manager, anyone who reports to your manager, and your direct reports. You can remove any of these names and add any name from your company’s directory. You can organize your colleagues into groups and choose whether to show a colleague on your public page.
SharePoint Server proactively suggests colleagues and displays them in a Suggested Colleagues web part on a user’s My Site. It does this through a number of different features.
The user’s Communicator or Lync contacts are examined and are collected from the Communicator client via the ActiveX control (name.dll) for colleague suggestions.
The SharePoint Server Colleague Add-In in Microsoft Outlook 2010 scans the user’s Sent Items folder periodically (every 5 days or so, depending on usage) to look for names and keywords along with the frequency of those names and keywords. The list of possible colleagues is updated periodically and stored under the user’s profile on the user’s local computer. This list is accessed by the Add Colleagues page on a user’s SharePoint My Site through an ActiveX control when you click Suggested colleagues where they can choose the colleagues they want to add to their My Site. The user can approve or reject contact names before they are added. Outlook 2007 supports this functionality but is not as extensive in searching for colleagues.
Although you can enable e-mail analysis for all users in Outlook or only for specific groups by using Group Policy, users can opt out of this feature. If e-mail analysis is disabled for all users, individual users can still opt in. Also, you can choose not to install the add-in as part of the Office install. More information about configuring the add-in can be found here: http://technet.microsoft.com/en-us/library/ff384821.aspx.
Lync client direct integration with SharePoint
Through Lync client policy, the Lync client can be configured to use the Skill view, in Lync search results, to search Microsoft SharePoint Server 2010 My Site pages for people with specific skills or expertise. Also, it can be figured to access the user’s personal SharePoint Server 2010 My Site profile page from the Lync – Options dialog box.
To see a good overview of skills integration, see this blog post: http://blogs.catapultsystems.com/tharrington/archive/2010/11/15/enabling-skill-search-in-lync-2010.aspx.
To get the best overview of most of this integration, see the SharePoint Integration chapter in the Lync Server 2010 Resource Kit: http://download.microsoft.com/download/9/4/E/94ED1EF4-A2EF-4686-9841-B0390072D524/Chapter_16_SharePoint_Integration.doc.
For instructions for adding the link to the user’s My Site, see the ShowSharepointPhotoEditLink field information on this page: http://technet.microsoft.com/en-us/library/gg398806.aspx.
Well, hope you found this informative and feel free to comment away!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
![PeerSpot user](https://www.peerspot.com/assets/media/images/anonymous_avatar-ddad8308.png)
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Hi
Where records are accessed from the cloud-host (more than one host), what do I need to do that will help upload to the local server or incorporate into local software (SharePoint)?
I have metadata and the born digital on cloud.
What are the risks?