The most valuable features of this product are: multiple site collections, list libraries, the content and document library, and custom development & integration.
Multiple site and subsites are created for around 10 subsidiaries of the main company which has a uniform portal along with subsidiary specific contents and documents.
Discussion forum, content library, document library, task calendar, job postings, integration with ticketing tool, etc. are features which are general as well as specific to each subsidiary and built by using SharePoint 2013.
We created a uniform portal for multiple subsidiaries of the company; a single place where employees can find all related documents, references and can raise requests to another application via this portal.
Areas with room for improvement:
- A more responsive UI: There is a set of user groups who want to use this application in their mobile devices. If SharePoint provides a responsive UI by default, then no extra efforts are needed to integrate the existing UI with a more responsive UI.
- The deployment process on multiple servers adds redundant work, mainly for configurations and creating site collections: Same-application deployment requires initial setup to be repeated for any new environment. For example, the very first time we need to set up each environment, we need to create the site collections and so on, and then deploy WSP packages.
No issues have been encountered in terms of stability.
I have not got a chance to make use of technical support for any issues.
Initial setup was complex for IT resources with a non-SharePoint background.
License cost is slightly higher so it is suggestible to derive license cost based on relevant features.
We did not evaluate any other options.
Using this product, one can benefit from OOB features in regards to content and document management. It provides a single platform where multiple applications can be integrated under one roof.