- Ability to collaborate with others in organization
- Ease of use
- Customization
Client Relations Coordinator at a tech consulting company
I like the ability to collaborate with others in the organization.
What is most valuable?
How has it helped my organization?
All employees can view necessary interactions/documents, great task management and contact management functions.
What needs improvement?
Document libraries and document management could be improved.
For how long have I used the solution?
I have used SharePoint for two years.
Buyer's Guide
SharePoint
January 2025
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Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,533 professionals have used our research since 2012.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.`
How are customer service and support?
We have never required support.
Which solution did I use previously and why did I switch?
We did not have any previous solutions.
What's my experience with pricing, setup cost, and licensing?
There are free versions that satisfy most needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head of Consulting & Solutions EMEA at a tech consulting company with 51-200 employees
The problem with SharePoint social is all or nothing
The problem with SharePoint social is all or nothing. Some organizations doesn’t want to enable the personal sites but keep newsfeeds and follow!
Also SharePoint social doesn’t have any alerting features. So when someone mentions you don’t receive any email and you have to check the news feed. No way of sending direct message like twitter. I feel MS decided to stop in the middle of journey because of yammer acquisition
Disclosure: My company has a business relationship with this vendor other than being a customer: Microsoft partner
Buyer's Guide
SharePoint
January 2025
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Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
838,533 professionals have used our research since 2012.
Manager at cavok
It keeps our company organized and everything is in one place
Pros and Cons
- "It keeps our company organized and everything is in one place."
- "There is not just one valuable feature; it is all of them working together."
- "The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."
- "The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
What is our primary use case?
It is a whole package solution:
- Document management
- Workflows
- Requests
- Sites
- Permissions
- Integration.
How has it helped my organization?
It keeps our company organized and everything is in one place. It integrates well with the whole Microsoft production. It is flexible, but still structured.
What is most valuable?
There is not just one valuable feature; it is all of them working together:
- Document libraries
- Lists
- Workflows
- Sites
- Integration.
What needs improvement?
The product could be improved in a lot of way. It is so frustrating to get things to work as advertised.
For how long have I used the solution?
More than five years.
How is customer service and technical support?
The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant at Mesiniaga
Enables teams to work on the same document but search integration across platforms could be worked on
What is our primary use case?
Team place where sharing of documents and co-editing occurs.
How has it helped my organization?
Ease of access to shared documents.
What is most valuable?
Co-editing of documents. This enables teams to work on the same document and the work gets done faster.
What needs improvement?
Search integration across SharePoint, Yammer, Teams, and OneDrive.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
analyst, programmer
It has made us faster and more efficient
Pros and Cons
- "Quantity and variety of partners with solution development ability on the platform."
- "It has made us faster and more efficient."
- "Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
What is our primary use case?
Some solutions have been implemented in the company that I work for. Most of them are based on workflows and team collaboration.
How has it helped my organization?
It has made us faster and more efficient. Users just like working in this environment, as an MS Office desktop.
What is most valuable?
- Team collaboration
- Unique permissions
- MS Office web access
- Quantity and variety of partners with solution development ability on the platform.
What needs improvement?
Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Writer and Developer at a tech services company with 501-1,000 employees
The search function locates and updates information for our global and diverse teams. I’ve had difficulties creating new pages.
What is most valuable?
Documentation management is the most valuable feature for me. As a technical writer, the ability to add, edit, manage and move documents is a daily task and SharePoint allows me to do that effectively.
The search function is imperative in this product and used frequently to locate and update information for our global and diverse teams.
How has it helped my organization?
SharePoint has allowed our organization to effectively share important information across lines of business globally. I am able to deliver effective information to all of our internal orgs immediately and can receive feedback for updates in real time.
What needs improvement?
I’ve personally experienced some difficulties in creating new pages, as this tool isn’t a web designer’s dream. Providing a list of existing pages that are named the same or similar to the new pages one might create would be helpful. Being able to toggle into those pages without exiting your original page would also be beneficial. I’ve also noticed limitations with copying and pasting fonts and images.
For how long have I used the solution?
I have used it for seven months.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
Which solution did I use previously and why did I switch?
Our company has used other solutions to meet various needs. We are still in the process of converting into using SharePoint for our knowledge base, etc.
Which other solutions did I evaluate?
Before choosing this product, I also evaluated Confluence and ZenDesk.
What other advice do I have?
Create a structure for organizational pages from the beginning and document that for anyone who wants to create new pages/structures within it. One confusing thing I see often are existing pages that are “named” the same as ones that I need to create, and the existing page doesn’t have any of the information I’m trying to share.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sometimes it cannot handle the amount of co-editing that we do
Pros and Cons
- "The ability to have version control and co-editing is vital to our workflows."
- "SharePoint sometimes cannot handle the amount of co-editing that we do."
What is our primary use case?
We use it for collaboration and document management in the process of developing proposal responses.
How has it helped my organization?
SharePoint has made it easier to collaborate across the company during the process of developing proposals.
What is most valuable?
- The collaboration is incredibly helpful.
- The ability to have version control and co-editing is vital to our workflows.
What needs improvement?
SharePoint sometimes cannot handle the amount of co-editing that we do. Of course, this could be the user, not the tool.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant (SharePoint Specialist) at a consultancy with 51-200 employees
It is a good solution for the enterprise level.
What is most valuable?
- Team sites
- Reporting services
- Power pivot
- Excel services
- Search services.
What needs improvement?
- E-forms
- Workflows
- BPMN
For how long have I used the solution?
I have used SharePoint for 10 years.
What do I think about the stability of the solution?
We did not have stability issues.
What do I think about the scalability of the solution?
We did not have scalability issues.
How are customer service and technical support?
Technical support rates a 3.5/5.
Which solution did I use previously and why did I switch?
We did not have a previous solution.
How was the initial setup?
Setup was complex. As an IT techie, it is setting up a farm that includes five servers.
What other advice do I have?
It is a good solution for the enterprise level.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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