Arctic Wolf Managed Detection and Response Reviews

One of the things it excels at is flagging vulnerabilities. It scans assets, evaluates the vulnerabilities, and assesses risk scores, focusing on high-risk areas. 

It helps to maintain compliance within thirty, sixty, and ninety days as well as, informs us when an asset is out of compliance and the number of days is has been out of compliance. We have agents installed that constantly report back to us from all our data centers. For instance, Log4j and the IBM vulnerability are some issues we've were able to quickly mitigate. 

Their asset scanning features are a game changer.  The entire solution, especially their advanced threat protection recently released, are very effective in helping to mitigate corporate risks. The concierge team is excellent.  The Arctic Wolf agents, which are constantly performing scans help to produce almost real-time reporting.

Threat detection is remarkable. Security is everyone's responsibility and Arctic Wolf does an excellent job ensuring the company is trained, sending out timely videos about industry happenings. Their educational materials are invaluable. The content they release is timely, and employee engagement is notably high.

We have implemented ActiveWolf due to its more hands-off approach, suitable for our small IT team without dedicated security specialists.

The solution works well for our team as it offers a hands-off approach, which we need. The pricing is okay and comparable to other solutions. We value the hands-off approach as we don't have our own security team. We have monthly meetings with them, where they help us secure parts of our network, which is valuable to us.

For anyone with an IT footprint in today's cybersecurity-aware landscape, considering solutions like Arctic Wolf (MDR is vital. It is not just for giants like banks; it is particularly valuable for smaller and mid-sized businesses without a dedicated cybersecurity team. When your IT environment surpasses about 50 users, that is when the real need for MDR arises. At that point, you start generating substantial security data, and MDR allows you to tap into expert skills to protect your organization effectively.

The most valuable aspect of this solution, both for me and my clients, is the managed detection and response component, which is a core feature of the service. However, what sets it apart is the "concierge security team" that provides customers with two dedicated resources for proactive security management. This personalized support, in addition to the 24/7 SOC service, is a significant added benefit.

In my company, we have our own internal MDR as well. I am a salesperson, so I don't use the tool by myself.

I moved from telecom to IT earlier this year. I am very new to the tool, but it sounds great. For our company's clients, the tool increases visibility over the network. Arctic Wolf Managed Detection and Response plugs well into everything. Being able to have that sort of real-time, twenty-four-by-seven help desk that watches over your network and all your devices in case there is some attack or breach that it can contain is helpful.

Having or hiring someone locally to do all those things that Active Wolf and their team does would cost so much more for businesses. The tool definitely saves money for our company's customers. I think the tool saves time because the customers do not do much work, like doing certain things manually and going through logs.

We use the solution for SOC and SIEM.

The product has helped me eliminate the workload on my security team.

They function as our CISO, providing guidance and assistance in establishing our security practices as our Chief Security Officer.

They have been instrumental in setting up our security response, managing our firewalls, switches, cloud environments, and endpoints, and guiding us to ensure our users' safety with login and other security practices. Their expertise and support make them a valuable resource for all things related to security.

We use ArcticWolf as our security operations center (SOC) and managed detect and response (MDR) provider. The primary use case for us was to augment our existing team with additional resources. We did not have the tools or skillsets available, and outsourcing to someone who does makes the most sense. 

Our current environment consists of offices/staff around the globe, a few servers, lots of cloud applications, and devices always on the move. We rely heavily on Office 365 and various communication tools to keep our staff connected.

Before bringing on ArcticWolf, it was a guessing game as to the risks we were actually facing. Everyone knows it's a matter of when - not if. However, you can never be sure how it's going to happen. With a small internal team, you cannot be everywhere. We knew we had to do something. 

Bringing on AW allowed us to:

• Augment our existing staff without having to hire internally
• Gain insight into areas of the environment we didn't have before
• Identify areas for improvement in our processes/cybersecurity
• Add to our toolkit without having to acquire/support the technology (e.g. SIEM)
• Reduced our risk

For a company with one sole dedicated cybersecurity professional, Arctic Wolf provides invaluable managed detection and response plus cyber awareness services with a strong focus on customer support.  

I've worked at other companies and have experience dealing with other vendors.  Unlike those other vendors, Arctic Wolf engineers go above and beyond what is expected of them, from generating custom reports to providing guidance on a variety of security issues.  

I know of three other firms who've migrated their managed detection and response from other vendors to Arctic Wolf and are really happy with Arctic Wolf.

Arctic Wolf unburdened me from day-to-day alert monitoring.  

In addition to that, the regularly scheduled quarterly update meetings are invaluable. They provide a good review of events at my firm, provide suggestions for improving security and alert me of the latest trends and attack vectors and how best to mitigate them. This allowed me to focus on building and improving our cyber security program rather than spend my time troubleshooting endless alerts and ticket hunting. Arctic Wolf is also a key pillar in our risk reduction strategy.