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SAP SuccessFactors Reviews

Vendor: SAP
3.9 out of 5
Badge Ranked 1
1,991 followers
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SAP SuccessFactors mindshare

As of January 2025, the mindshare of SAP SuccessFactors in the Cloud HCM category stands at 23.4%, up from 21.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud HCM

PeerAnalyst reports

TypeTitleDate
CategoryCloud HCMJan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonSAP SuccessFactors vs WorkdayJan 10, 2025Download
ComparisonSAP SuccessFactors vs SAP HCMJan 10, 2025Download
ComparisonSAP SuccessFactors vs Oracle HCM CloudJan 10, 2025Download
Suggested products
TitleRatingMindshareRecommending
Workday4.118.5%91%55 interviewsAdd to research
Oracle HCM Cloud3.99.7%93%72 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
5%
Comms Service Provider
4%
Retailer
3%
Energy/Utilities Company
3%
Government
2%
University
2%
Healthcare Company
2%
Construction Company
2%
Insurance Company
2%
Real Estate/Law Firm
1%
Non Profit
1%
Media Company
1%
Wholesaler/Distributor
1%
Hospitality Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Legal Firm
1%
Transportation Company
1%
Recreational Facilities/Services Company
1%
Recruiting/Hr Firm
1%
Consumer Goods Company
1%
Outsourcing Company
1%

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SAP SuccessFactors reviews

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Wael Elsagh - PeerSpot user
Solutions Architect at EJADA
Verified user of SAP SuccessFactors
Nov 27, 2022
Offers many useful modules and integrations, and helps companies adhere to best practices

Pros

"The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus."

Cons

"Overall, the documentation could be improved, and I think the learning management module needs to include more capabilities when it comes to matching an organization's particular learning approach."
BP
SAP specialist at Dis-Chem Pharmacies Ltd
Verified user of SAP SuccessFactors
May 16, 2023
Good tool for performance and HR management

Pros

"I love SAP, and I like SuccessFactors...I think most users prefer SuccessFactors as they become more comfortable with it."

Cons

"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."
Find out what your peers are saying about SAP SuccessFactors. Updated December 2024
830,526 professionals have used our research since 2012.
JS
Center of Excellence H2r Head at Iconn
Verified user of SAP SuccessFactors
Oct 2, 2024
Standardized procedures improve organizational discipline and offers great customer service

Pros

"The standardized procedures and best practices embedded in the system are very valuable."

Cons

"The user experience and interface are not user-friendly."
SandeepKumar7 - PeerSpot user
Head - Shared Service Operations and HR Systems at a pharma/biotech company with 1,001-5,000 employees
Verified user of SAP SuccessFactors
Jul 2, 2024
Useful to manage employee life cycle management but is not very easy to implement

Pros

"It is a very stable solution."

Cons

"The tool is not very nimble or customizable."
Marissa Schwan - PeerSpot user
Founder and Director at a consultancy with 1-10 employees
Verified user of SAP SuccessFactors
Mar 8, 2023
Easy to deploy, stable, and scalable

Pros

"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other."

Cons

"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
PeerSpot user
HRS Professional at a financial services firm with 501-1,000 employees
Verified user of SAP SuccessFactors
Jan 22, 2023
Constantly improving functionality and a flexible, customizable interface

Pros

"The functionality and user friendliness are constantly improving."

Cons

"The reporting tool is not as good as IBM Cognos which is very, very powerful."
FaizMohammed - PeerSpot user
Sr Supervisor at Falcon Pack
Verified user of SAP SuccessFactors
Nov 30, 2022
360-degree solution for team management with many customization options

Pros

"One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors."

Cons

"One of the most essential features that needs improvement right now is the reporting functionality. SuccessFactors' reports seem to be lagging a bit behind and we are very interested in customizing the reporting mechanism such that it pushes reports through quickly and automatically."
RK
HRIS Manager at a engineering company with 5,001-10,000 employees
Verified user of SAP SuccessFactors
Jan 11, 2022
Stable solution with automatic interlinking and reporting features

Pros

"This solution has automatic linking and reporting features. Upgrades are hassle-free because you don't need to change everything from scratch, when compared to Meta4. "

Cons

"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."