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Jamf Pro vs Matrix42 Unified Endpoint Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
353
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
4th
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), AI Customer Experience Personalization (9th)
Matrix42 Unified Endpoint M...
Ranking in Enterprise Mobility Management (EMM)
22nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (21st)
 

Mindshare comparison

As of May 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 23.8%, down from 33.8% compared to the previous year. The mindshare of Jamf Pro is 9.0%, down from 12.5% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 1.5%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune23.8%
Jamf Pro9.0%
Matrix42 Unified Endpoint Management1.5%
Other65.7%
Enterprise Mobility Management (EMM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important thing for me is the autopilot feature."
"Microsoft Intune is reliable, scalable, and user-friendly."
"It provides control over all mobile devices that are being connected to the corporate network."
"I would say that it is at the top of the list when it comes to the competition."
"Microsoft Intune has never crashed for me; it always works without fail."
"The user experience is good; we could work and deploy many controls through Microsoft Intune."
"Great for software update needs, operating system version updates, and security policy enforcement."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"Jamf Pro allowed us to effectively manage the employees' devices, reduce support, improve security, but most of all keep a small IT/support team even when our company grew rapidly, and we doubled the number of managed devices."
"Configuration Profiles from Jamf Pro are awesome."
"We were able to dramatically enhance our cybersecurity, and better support our users."
"Self-service, because there's no need for IT Support (scripts/software, etc.) Zero-touch enrollment for delivering an awesome (it's my MacBook) experience."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
"Patch management and associated policies help us manage and update our fleet's software."
"If you want to manage a complete Mac, for example, similar to how we do in a CCM for our core Windows devices, if you want to do that with Mac, then the Jamf tool is the best tool."
"Primarily, it has enabled us to manage all of these devices without the need for a large IT staff."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
"The most valuable feature of this solution is the ability to assign a package to a user on a system if you have your software packages set up via SCCM, as it automates the process, which is very convenient, especially since most of our people are remote."
 

Cons

"Currently, BitLocker does not support BYOD enrollment, which is a product limitation."
"Intune does not provide real-time visibility."
"If we can not seem to get even half a dozen users working with the product in a way we consider stable, the scalability is in question."
"It could offer more attributes for authentication."
"Each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"It needs certificate provisioning for S/MIME purposes."
"One thing I would suggest is that servers are not getting managed through Microsoft Intune."
"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"I would love for it to be able to be the only management tool of my organization. If it could do ticketing and non-Apple devices then that would be huge."
"Technical support used to be better; the company has grown a lot, and their support has taken a nosedive in recent history."
"There are known issues with the mobile configs that need to be fixed."
"There are known issues with the mobile configs that need to be fixed."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"I would love to see a way to screen share to a Mac using the Jamf Pro web interface instead of Jamf Remote."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"In terms of integration, there is still room for improvement in Matrix42."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
 

Pricing and Cost Advice

"No one can compete with Microsoft when it comes to price, and the features it is offering."
"It is expensive. The cost depends on the license that we choose."
"Its pricing seems reasonable."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"There is a license needed to use the solution and we are on an annual license."
"This is a pricey solution."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"With respect to pricing, Jamf Pro is the better bet."
"The price of a training pass for five people was $18,000 USD."
"I think it pays for itself to let Jamf host the server."
"The setup is pricey upfront for support and setup."
"They have a standard pricing model which they follow, and it's global."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"Matrix42 is more affordable than Ivanti."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
11%
Media Company
11%
University
9%
Computer Software Company
9%
Financial Services Firm
9%
Computer Software Company
8%
University
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise59
Large Enterprise176
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Partou Childcare
Find out what your peers are saying about Jamf Pro vs. Matrix42 Unified Endpoint Management and other solutions. Updated: April 2026.
892,868 professionals have used our research since 2012.