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Jamf Pro vs Matrix42 Unified Endpoint Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Matrix42 Unified Endpoint M...
Ranking in Enterprise Mobility Management (EMM)
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
 

Mindshare comparison

As of February 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 35.7%, down from 38.6% compared to the previous year. The mindshare of Jamf Pro is 13.8%, up from 13.9% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Sanjay Mukhopadhyay - PeerSpot reviewer
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts."
"In terms of technical support, you will get an immediate response."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."
"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"There is also zero-day support to all new Apple OS."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
"Zero-touch deployment is the most valuable feature because many organizations have employees working from home. This feature allows devices to be configured and ready for use without needing physical handling by IT staff, making it important for remote work environments."
"Having the ability to automate our workflows has been great."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"Jamf is stable, reliable, secure and you have lots of customization options."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
 

Cons

"Intune does not provide real-time visibility."
"Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"Intune endpoint analytics can be challenging."
"Microsoft Intune fails a lot when it comes to device compliance."
"I would like to see better integration with Microsoft."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"A dark mode would for sure be appreciated."
"It would be nice to be able to search smart groups and/or filter them."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"I would like to have the ability to push scripts using MDM commands."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"The reporting needs to be improved so that generating them is more user-friendly."
"The ability to ask a device to run a policy regularly would be a real advantage."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"In terms of integration, there is still room for improvement in Matrix42."
 

Pricing and Cost Advice

"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"The tool is cheaper than our company's other MDM tools."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
"I think it pays for itself to let Jamf host the server."
"This is a pricey solution."
"The licensing costs for this solution are high."
"JumpStart is available at an additional cost."
"The price of a training pass for five people was $18,000 USD."
"The cost of Jamf is certainly worth the investment."
"Matrix42 is more affordable than Ivanti."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Educational Organization
43%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Computer Software Company
24%
Financial Services Firm
12%
Retailer
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive mar...
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging pro...
What do you like most about Matrix42 Enterprise Mobility Management?
Matrix42 Enterprise Mobility Management offers on-premises deployment.
What needs improvement with Matrix42 Enterprise Mobility Management?
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of...
What is your primary use case for Matrix42 Enterprise Mobility Management?
We use Matrix42 to separate personal and corporate profiles. There are many other features, like data leaks, security...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Partou Childcare
Find out what your peers are saying about Jamf Pro vs. Matrix42 Unified Endpoint Management and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.