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Jamf Pro vs Matrix42 Unified Endpoint Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
376
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
4th
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), AI Customer Experience Personalization (10th)
Matrix42 Unified Endpoint M...
Ranking in Enterprise Mobility Management (EMM)
21st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (22nd)
 

Mindshare comparison

As of June 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 22.7%, down from 33.5% compared to the previous year. The mindshare of Jamf Pro is 8.9%, down from 11.8% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune22.7%
Jamf Pro8.9%
Matrix42 Unified Endpoint Management1.6%
Other66.8%
Enterprise Mobility Management (EMM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune's unified endpoint management platform is invaluable."
"The initial setup is easy."
"Compliance and the policies that can be set are the most valuable features."
"Overall, Microsoft Intune is genuinely built for growth, catering well to both small teams and large enterprises with the same foundation and scaling smoothly without requiring a significant overhaul."
"Technical support is good."
"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."
"Cloud control made simple, device secured with ease, and workflow runs smoothly."
"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."
"This solution has been a huge timesaver."
"I cannot see any need for additional features because the vendor is very Apple-focused, and I don't know of anything that can't be managed using Jamf Pro."
"Patch management and associated policies help us manage and update our fleet's software."
"Jamf Pro is superior to MDM on an Apple platform."
"Primarily, it has enabled us to manage all of these devices without the need for a large IT staff."
"As an administrator, I really love the integration with Apple Business Manager."
"Jamf Pro allowed us to effectively manage the employees' devices, reduce support, improve security, but most of all keep a small IT/support team even when our company grew rapidly, and we doubled the number of managed devices."
"Jamf Pro is useful for making Mac devices compliant with organizational security requirements, as organizations can block unwanted features that might lead to data breaches, such as iPhone mirroring and screen sharing, ensuring devices remain compliant and secure."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
 

Cons

"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."
"Microsoft Intune could be improved in several areas."
"Microsoft Intune could be faster with client to server communication. Whenever I push something, it takes time; sometimes it takes more than one hour to deploy on the Windows side."
"I switched away from Microsoft Intune because it cannot manage the MacBook very well."
"Intune endpoint analytics can be challenging."
"I heard some pain points. The main thing is the learning curve. It took time to implement. It was not the best product starting out of the gate."
"Microsoft Intune could improve its reporting and troubleshooting tools since diagnosing policy sync and deployment issues can still feel a bit complicated at times."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"I would love for it to be able to be the only management tool of my organization. If it could do ticketing and non-Apple devices then that would be huge."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"Technical support is in need of improvement."
"Jamf should give the option to download individual device policy logs, as this capability would really help to diagnose issues."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"In terms of integration, there is still room for improvement in Matrix42."
 

Pricing and Cost Advice

"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"Its pricing seems reasonable."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"The price is very reasonable."
"With respect to pricing, Jamf Pro is the better bet."
"The cost of Jamf is certainly worth the investment."
"This is a pricey solution."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"This product is surely worth the cost of implementation."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"Matrix42 is more affordable than Ivanti."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Media Company
11%
Financial Services Firm
11%
Computer Software Company
9%
University
8%
Financial Services Firm
10%
Comms Service Provider
8%
Computer Software Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business184
Midsize Enterprise62
Large Enterprise184
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Partou Childcare
Find out what your peers are saying about Jamf Pro vs. Matrix42 Unified Endpoint Management and other solutions. Updated: April 2026.
896,803 professionals have used our research since 2012.