


LogMeIn Rescue and Splashtop Remote Support compete in the remote support software category. LogMeIn Rescue appears to have the upper hand with its comprehensive features and robust performance, while Splashtop Remote Support is noted for its budget-friendly competitiveness.
Features: LogMeIn Rescue offers advanced diagnostic tools, multi-platform support, and seamless connection capabilities. Splashtop Remote Support includes easy file transfer, reliable remote connections, and a user-friendly experience.
Room for Improvement: LogMeIn Rescue could improve session recording and performance monitoring. Splashtop Remote Support could enhance mobile device support and session management features.
Ease of Deployment and Customer Service: LogMeIn Rescue has a smooth deployment process and strong customer support. Splashtop Remote Support is recognized for its simpler deployment and responsive customer service.
Pricing and ROI: LogMeIn Rescue has higher setup costs with strong ROI reported by users. Splashtop Remote Support is more budget-friendly, delivering good ROI and regarded as cost-effective by its users.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.1% |
| Splashtop Remote Support | 2.1% |
| LogMeIn Rescue | 2.0% |
| Other | 86.8% |



| Company Size | Count |
|---|---|
| Small Business | 122 |
| Midsize Enterprise | 48 |
| Large Enterprise | 160 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.
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