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ManageEngine Endpoint Central vs Sophos Mobile comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.0
IBM MaaS360's customer service is praised, but technical support reviews are mixed, citing response time and solution adequacy issues.
Sentiment score
5.8
ManageEngine Endpoint Central's customer service is responsive but experiences communication inconsistencies and regional support challenges, with mixed user satisfaction.
Sentiment score
8.5
Sophos Mobile customer service receives mixed feedback, with varying responsiveness and effectiveness, leading to diverse user experiences.
 

Room For Improvement

Sentiment score
3.9
IBM MaaS360 requires enhancements in UI, reporting, support, device management, security, and feature integration to match competitors.
Sentiment score
4.1
ManageEngine Endpoint Central needs improved QA, stability, integrations, support, customizable options, and clearer pricing and features.
Sentiment score
4.0
Sophos Mobile needs improved security, easier setup, better iOS integration, enhanced support, and stronger threat detection and reporting tools.
It would be great if there was a smarter solution to address this issue.
The area for improvement in Sophos Mobile is troubleshooting.
 

Scalability Issues

Sentiment score
8.5
IBM MaaS360 is praised for its scalability, effectively supporting both small and large organizations, despite some cost concerns for smaller businesses.
Sentiment score
7.2
ManageEngine Endpoint Central offers flexible, scalable solutions, effectively managing devices and users in varying IT environments with ease.
Sentiment score
7.0
Sophos Mobile is scalable for SMEs but may be costly, with mixed reviews suggesting discounts or buyback options.
 

Setup Cost

Sentiment score
6.8
IBM MaaS360 is cost-effective for some users, yet pricing pressure and mixed reviews highlight concerns over affordability and value.
Sentiment score
7.1
ManageEngine Endpoint Central is affordable with competitive pricing and flexibility, despite complex licensing and some extra add-on costs.
Sentiment score
6.9
Sophos Mobile offers competitive pricing based on users, with bundled maintenance, making it cost-effective for many though pricey for some.
The product is affordable, and there is no issue with its purchase for small companies.
 

Stability Issues

Sentiment score
8.5
IBM MaaS360 is praised for stability and performance, though a few users experience minor issues like passcode delays and battery drain.
Sentiment score
8.3
ManageEngine Endpoint Central is praised for its stability and reliability, with occasional minor performance issues noted by users.
Sentiment score
7.2
Sophos Mobile is reliable and stable on AWS, despite occasional support and security control issues, rated 8/10 overall.
 

Valuable Features

Sentiment score
8.5
IBM MaaS360 offers efficient, secure device management with comprehensive tracking, BYOD support, user-friendly interface, scalability, and cost-effectiveness.
Sentiment score
8.2
ManageEngine Endpoint Central excels in centralized management, ease of use, and automation, enhancing productivity and system management efficiency.
Sentiment score
8.5
Sophos Mobile provides comprehensive mobile management, security features, and user-friendly interface enhancing device security and integration with corporate tools.
ManageEngine Endpoint Central is straightforward to use and implement.
Sophos Mobile has been rated nine out of ten for security and performance.
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
10th
Ranking in Unified Endpoint Management (UEM)
7th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ManageEngine Endpoint Central
Ranking in Enterprise Mobility Management (EMM)
4th
Ranking in Unified Endpoint Management (UEM)
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Client Desktop Management (1st)
Sophos Mobile
Ranking in Enterprise Mobility Management (EMM)
7th
Ranking in Unified Endpoint Management (UEM)
5th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…
Bien A.Vitorillo - PeerSpot reviewer
Easy to manage, cheaper cost and efficient for security needs
Sophos is very simple and direct to the point. I cannot recall any challenges with the deployment process. Deployment time: For a single device, it only takes two to three minutes, it also depends on the connectivity. But with a reliable connection, it takes only two to three minutes to install the software. Once installed, as long as there is an internet connection, the device can be discovered in our cloud deployment. Our network support team works on Sophos. I believe we have integrated it into our Active Directory. Deployment model: The subscription itself, Sophos Central, is already cloud-based. It's software as a service, directly from Sophos.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
Financial Services Firm
7%
Educational Organization
44%
Computer Software Company
10%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
21%
Construction Company
8%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
Compared to Intune, ManageEngine is not expensive but its pricing is somewhat higher since it offers all the features...
What do you like most about Sophos Mobile?
I like the level of interaction that the product offers with the other products in our company's environment.
What is your experience regarding pricing and costs for Sophos Mobile?
The product is affordable, and there is no issue with its purchase for small companies.
What needs improvement with Sophos Mobile?
The area for improvement in Sophos Mobile is troubleshooting. They should be better at addressing issues more effecti...
 

Also Known As

Fiberlink MaaS360, MaaS360
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Mobile Control
 

Learn More

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Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
VIST Bank
Find out what your peers are saying about ManageEngine Endpoint Central vs. Sophos Mobile and other solutions. Updated: November 2024.
816,723 professionals have used our research since 2012.